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Reviews of The Hostel Hamburg

Hostel | Kieler Strasse 645, Hamburg, Germany 22523

63.0% Overall Rating

65 out of 91 customers would recommend this property

Recent review (04/05/2015)

Diego Fernández Fernández thinks…

"1) It is the one of the cheapest options we found in Hamburg, yet quite a bad value for money. 2) 24 hours open reception"

Read all The Hostel Hamburg reviews

Facilities

  • Car Parking
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Washing machines
  • Late check-out
  • Communal kitchen
  • Television room

Purchasable Extras

  • Linen USD 3.33
  • Towel USD 1.67

What's Included

  • Luggage Room

Group booking?

Group of 15 or more traveling to Hamburg?

Contact us directly

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63.0%

Overall Rating

65 out of 91 HostelBookers customers said that they would recommend 'The Hostel Hamburg'

Atmosphere
56.8%
Location
52.0%
Facilities
58.4%
Cleanliness
51.2%
Staff
80.8%
Value
70.4%
Safety
71.2%
Refine your results Showing 34 of 88 reviews 1 | 2   Next
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51.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 60%
Location - 20% Cleanliness - 40% Value - 40%

Diego Fernández Fernández

With my spouse / partner

City break
Partying / nightlife
Sightseeing & culture

04 May 2015

Liked: 1) It is the one of the cheapest options we found in Hamburg, yet quite a bad value for money. 2) 24 hours open reception

Disliked: 1. Toilets seem really messy and dirty. 2. Very far away from the city. 3. Not cheap considering the quality of the service and rooms. 4. they warn about many possible penalties for different reasons, still they do not accomplish them (lots of dirty dishes always in the kitchen). 5. No breakfast option, neither in the hostel nor close to it. You need to wait around 45 minutes to be in the city and eat something.

48.6%
Atmosphere - 20% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

Sightseeing & culture

07 April 2015

Liked: The receptionist was OK. Very near to a bus station. also next to a Kiosk. very quite.

Disliked: 1. There is only one Toilet for 2 floors; the door is broken. 2. There is no place to hang your clothes in the shower room. also not clean. the floor is very sliipery 3. the room was not as good as what I saw in the pictures at all... 4. There was no information about the bedsheet online... and had to pay for that. 5.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

06 April 2015 Customer would recommend this property

Liked: The price was very good. They had nice rooms and facilities. The lounge and kitchen area was very comfortable and homey

Disliked: Location-wise it was a bit outside of the city. You could still bus/tram their easily, it just took longer.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 40% Cleanliness - 60% Value - 60%

Customer review

Alone

Sightseeing & culture

25 January 2015

Liked: The one who checked me in and out at the reception was nice and helpful. The rest staff didn't seem to know much about the business and service.

Disliked: Far from city center. The description should be "xxx minutes to the central train station by subway"

65.7%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 40% Value - 100%

Customer review

Alone

Backpacking / gap year

15 September 2014 Customer would recommend this property

Liked: Cheap. Kind staff. For a night stay before going to the airport it is alright.

Disliked: Very crowded in the room and unfortunately the place looks very messy as there are renovations going on around the toilet area. The room is quite hot but luckily there is a small fan.

28.6%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 40%
Location - 20% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Partying / nightlife

15 September 2014

Liked: nothing

Disliked: everything

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Duri Kim

With my spouse / partner

Family Holiday
Sightseeing & culture

04 September 2014 Duri would recommend this property

Liked: kind staff, well equipped kitchen, reasonable price

Disliked: nothing

40.0%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 60%
Location - 20% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife

20 August 2014

Liked: Cheap

Disliked: Dirty and damaged showers, uncleaned rooms, dirty and smelly in general

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jennifer Laurent

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

06 August 2014 Jennifer would recommend this property

Liked: Clean Room Nice Staff

Disliked: Jennifer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mathew Williams

Alone

Backpacking / gap year

16 July 2014 Mathew would recommend this property

Liked: The staff was unbelievably helpful and friendly. The owner himself runs the front desk sometimes and is very open and approachable with questions about the city. You cannot beat the price and it is a 10 min walk to a train station and a 5 min walk to a major bus stop. Great stay in a great city!

Disliked: Not much!

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

NIKOLAOS GEORGAKAS

Alone

Events / festivals
Sightseeing & culture

10 July 2014 NIKOLAOS would recommend this property

Liked: friendliness

Disliked: no computer with internet access. only free wifi

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

01 July 2014 Customer would recommend this property

Liked: Staff were really helpful and friendly, we had no problem approaching them with any questions and they helped us with everything. We really enjoyed our stay here and would happily go back to stay here.

Disliked: To get in you have to either use a bus or an S-Bahn which is fine but getting back from a night out is expensive (if that's what you want to do). Also, the rooms could be quite crowded.

77.1%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

20 June 2014 Customer would recommend this property

Liked: Staff is nice and welcoming:)

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

12 June 2014

Liked: Staff were extremely friendly and helpful!

Disliked: Location was too far from city, no hostel vibe from not being enough people.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Relaxation/spa
Sightseeing & culture
Visiting friends or family
Work / volunteering

29 April 2014 Customer would recommend this property

Liked: Bus goes straight from in front to the airport!

Disliked: With a little bit of upgrades, this place could be spectacular.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

IRINA SHCHEGLAKOVA

As a family with children

Family Holiday
Shopping
Sightseeing & culture

07 April 2014 IRINA would recommend this property

Liked: Вполне отличное место, недорого и добротно.

Disliked: IRINA left no negative feedback.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Events / festivals
Partying / nightlife
Sightseeing & culture

04 March 2014 Customer would recommend this property

Liked: Customer service

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Business / conference
City break
Sightseeing & culture

17 February 2014 Customer would recommend this property

Liked: really clean

Disliked: only a little bit small rooms

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

catherine mason

With friends / other travellers

City break
Sightseeing & culture

16 December 2013 catherine would recommend this property

Liked: Really chilled-out hostel, great value for travellers and small groups on a budget. Fittings and facilities very basic, ( although there are hairdryers and soap in bathrooms, and a TV in reception) kitchen facilities with cooker and fridge/ freezer. Apart from small but comfy bunk rooms there is space to eat and v. limited space to sit in reception area. A cute, well-behaved hostel dog. S bahn 15 mins walk. very friendly and helpful owners - supermarket and takeaway food very close.

Disliked: nothing to dislike if you have a sense of humour and are realistic about what to expect for the price.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 20% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

11 December 2013 Customer would recommend this property

Liked: Those guys are really friendly

Disliked: You must pay 3 euros extra foir the bet sheets

71.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 80% Value - 60%

Gina Hughes

With friends / other travellers

Sightseeing & culture

15 October 2013

Liked: the owner was really helpful and friendly, recommended loads of great places for eating and also sightseeing. The bedroom was clean.

Disliked: It was really far away from the centre of hamburg, and the facilities in the room were poor... the room itself was absolutely tiny, nowhere near big enough for 4 people, and if you wanted to use the showers/toilets they were quite far away from the bedroom on another floor, inconvenient. Also there was only one plug socket in the room, and there was no mirror in the room either

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

13 October 2013

Liked: friendly staff and good transfer to the city

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Graham Lim

Alone

Backpacking / gap year

07 October 2013 Graham would recommend this property

Liked: Great friendly staff, really knew what they were talking about and great if you need directions or suggestions Supermarkets close by that are open until 8 and 10pm. kitchen had stove oven and all the necessary kitchen stuffs Showers only "leaked" when the curtain wasn't kept in the stall. Be sure to keep the curtain inside the ledge! Someone always at reception 24/7 to open the door for you Only a 15 min walk to the nearest train station

Disliked: Kitchen and guys bathroom sinks didn't have hot water. (Guys showers and sinks do- they are in a different room) Some people didn't wash their dishes (pls do your own freakin dishes people!!)

The property's response is...

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture

16 September 2013 Customer would recommend this property

Liked: Extremely nice and helpful stuff. The room was small, but clean. Good atmosphere.

Disliked: Some of the rooms are located in the basement, so I'm not sure, if it would be warm enough there in winter, but for late summer/autumn it was ok. The hostel is also pretty far away from S-Bahn, so you would have to take a bus what I don't find very convenient as the bus net is not on the widely available city maps.

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Graham Moore

Alone

Backpacking / gap year
Shopping
Sightseeing & culture

03 September 2013 Graham would recommend this property

Liked: Helpful staff, cheap rooms, generally quiet.

Disliked: Quite far out from the city centre and about 15 minutes walk to the nearest train station.