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Reviews of Generator Hamburg

Hostel | Steintorweg 3, Hamburg, Germany 20999

86.5% Overall Rating

764 out of 813 customers would recommend this property

Recent review (06/01/2015)

"Location is good right next to the main train station but that's further away from the main touristy parts. Great atmosphere and rooms, individual bed lights and power points, simple things like bed numbers make such a…"

Read all Generator Hamburg reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Café
  • Common area / room
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Breakfast USD 6.96

What's Included

  • Luggage Room
  • Linen

Important Information

PLEASE NOTE:

All taxes are included in the rates.

Group booking?

Group of 15 or more traveling to Hamburg?

Contact us directly

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86.5%

Overall Rating

764 out of 813 HostelBookers customers said that they would recommend 'Generator Hamburg'

Atmosphere
84.8%
Location
91.2%
Facilities
81.6%
Cleanliness
87.2%
Staff
82.4%
Value
84.0%
Safety
94.4%
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82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

17 January 2015 Customer would recommend this property

Liked: The Happy Hour, The hotel was very modern.

Disliked: The bathroom in our room was a bit dirty.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Sightseeing & culture

16 January 2015 Customer would recommend this property

Liked: Very clean and there WiFi is so good

Disliked: The bathroom is too small

The property's response is...

71.4%
Atmosphere - 40% Staff - 40% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

Alone

Backpacking / gap year

11 January 2015

Liked: Location

Disliked: Small cramped rooms Ridiculously small shower and toilet facilities that were inadequate Unfriendly - run just like a big machine No character

The property's response is...

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

06 January 2015 Customer would recommend this property

Liked: Location is good right next to the main train station but that's further away from the main touristy parts. Great atmosphere and rooms, individual bed lights and power points, simple things like bed numbers make such a difference.

Disliked: The bathrooms in the rooms were tiny and horrible, much worse than other generator rooms i have stayed in. There is a shared bathroom for each floor (and about 50 people) to use. They were ridiculously small and a major let down for this hostel. Breakfast was also a major letdown, and cost almost 5 euros. Not worth 3...

The property's response is...

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Daniel Shoesmith

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

01 December 2014 Daniel would recommend this property

Liked: Large hostel, but still had a friendly feel and atmosphere. Staff were helpful despite being busy. Great location. They also amended our booking very quickly, when one group pulled out.

Disliked: The music in the bar was often a bit repetitive and super loud!

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Nelson Tay

Alone

Backpacking / gap year

11 November 2014 Nelson would recommend this property

Liked: I'm staying in a 6-bed room, each person have a locker (P.S. bring your own locker) What I like the most is each bed has a power socket and light, even the upper bed on a bunk bed. Hostel is located super close to the central station and has lots of facilities.

Disliked: Problem is mainly the washroom and shower room. The washroom and shower room is super small. Water pressure is low. Water heater is not consistent. Other that these, everything else is excellent.

The property's response is...

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Kimya Gusman

With friends / other travellers

Partying / nightlife

10 November 2014 Kimya would recommend this property

Liked: The hostel was very well designed. There was a pool where you could play for free and tons of things to entertain you.

Disliked: The fact that you can't eat or drink anything you bought outside inside the hostel, they even control your bags before you get in! Plus, it lacked authenticity in my opinion, but that's just my personal preference.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Travis Parolin

Alone

Backpacking / gap year
Sightseeing & culture

21 October 2014 Travis would recommend this property

Liked: Awesome atmosphere

Disliked: Travis left no negative feedback.

The property's response is...

74.3%
Atmosphere - 80% Staff - 40% Facilities - 100% Safety - 60%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

26 September 2014 Customer would recommend this property

Liked: The location by the train station is both good and bad. Very convenient, as you walk out of the station (train or bus) and you're right there. The same with leaving. The hostel is all modern and very comfortable.

Disliked: I didn't like the area. I might be overreacting, but it didn't seem particularly safe, and the guard at the door was something I've never seen at a hostel before. The staff was okay, they seemed rather inconvenienced when I needed anything.

The property's response is...

82.9%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Mónica Gómez

With friends / other travellers

Sightseeing & culture

17 September 2014 Mónica would recommend this property

Liked: The common areas are beautiful, it has an excellent location quite close to the main train/subway station. The people at the bar are really nice and the rooms have USB chargers.

Disliked: The private bathroom was seriously so small I wondered how men could actually fit in the shower. If you suffer from claustrophobia seriously don't book in here. There was a one public shower outside the room (that I discovered by accident) because nobody from the hostel told us about it. It was always empty so I guess nobody else knew about it. Some of the people at the front desk were not really friendly, but the guys at the bar made up for it. Some of the lockers were not working (4 out of 6 in our room), so luckily me and my brother arrived early to fetch the two that did work.

The property's response is...

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Amelia Schoenfeld

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

08 September 2014 Amelia would recommend this property

Liked: Fantastic location, right next to Hauptbahnhof station and opposite the Hamburg ZOB bus station. Good wifi connection, clean rooms and bathrooms!

Disliked: No kitchen, not even a microwave or place to make a cup of tea or coffee. Very strict on bringing food in, even checking shopping bags at the door...got questioned about a small salad i had bought when i was out.

The property's response is...

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Joe Sanders Wilde

Alone

Backpacking / gap year

08 September 2014 Joe would recommend this property

Liked: Really secure with a guard at the door, staff were really friendly and the rooms were pretty nice.

Disliked: I really didn't like the ensuite shower/toilet because they were not rooms but like small plastic things added to the room and they were so small it was impossible to move about in there. Also the area isn't particularly nice however it is super close to the station.

The property's response is...

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Yan Kasianczuk

With friends / other travellers

City break

04 September 2014 Yan would recommend this property

Liked: Very relaxed atmosphere yet still felt very safe.

Disliked: Very hot bedrooms.

The property's response is...

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sports, adventure or outdoor activities

28 August 2014 Customer would recommend this property

Liked: It is clean, safe, in a great location: the location, cleanliness and safety (security guy at the door at night, because right next to the central station) could not have been better.

Disliked: There were only a few people lounging about the relaxation areas and I noticed that there were mostly older people and schoolclasses i.e. non backpacking travellers. The worst thing about this place is the check out time, you have to be gone by 10:00 am which is way too early if you spend the night at the reeperbahn.

The property's response is...

77.1%
Atmosphere - 80% Staff - 40% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

27 August 2014 Customer would recommend this property

Liked: Location and security.

Disliked: Inefficient checking-in system, washing machine broke mid wash.

The property's response is...

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

Alone

City break
Shopping
Sightseeing & culture

25 August 2014

Liked: Location

Disliked: I stayed for five nights, and the sinks and rooms were only cleaned once.

The property's response is...

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Tomas Calderon

Alone

Backpacking / gap year

20 August 2014 Tomas would recommend this property

Liked: It is very close to the center and very clean and comfortable

Disliked: The price and that the breakfast is not included and expensive

The property's response is...

82.9%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

David Cordoba Bou

As a family with children

Visiting friends or family

15 August 2014 David would recommend this property

Liked: all cool

Disliked: David left no negative feedback.

The property's response is...

80.0%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Events / festivals

11 August 2014 Customer would recommend this property

Liked: Clean, nice bedrooms, nice shower

Disliked: Some of the staff is really not polite

85.7%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Bruno Botton Schmidt

With friends / other travellers

Events / festivals

11 August 2014 Bruno would recommend this property

Liked: Clean, good showers, good ambient.

Disliked: No kitchen, some staff is really not polite.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture

08 August 2014 Customer would recommend this property

Liked: Central location Clean

Disliked: Wifi connection login required each time

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

sujeong kim

Alone

Backpacking / gap year
Shopping
Sightseeing & culture

06 August 2014 sujeong would recommend this property

Liked: Very clean

Disliked: Small shower

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Sean Crook

Alone

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

21 July 2014 Sean would recommend this property

Liked: Not the nicest location but is really near the train station, has a decent bar

Disliked: Sean left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

21 July 2014 Customer would recommend this property

Liked: It was all great! The breakfast, the bedroom, the kitchen, the bar, everything Is a very big hostel, and the design is so good!

Disliked: ....

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mauricio Ceballos

Alone

Backpacking / gap year

21 July 2014 Mauricio would recommend this property

Liked: GREAT location, just in front of the central station. Staff is very friendly and beds have personal plug to charge your mobile.

Disliked: too small bathroom and showers. functional though