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Reviews of Generator Hamburg

Hostel | Steintorweg 3, Hamburg, Germany 20999

85.9% Overall Rating

803 out of 855 customers would recommend this property

Recent review (27/05/2015)

"The bedroom was pretty clean, and the beds are really confortable. The bathroom was also very clean! The commun room is really nice, quite easy to meet to new people. The music and ambiance are good! It's just beside…"

Read all Generator Hamburg reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Café
  • Common area / room
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Breakfast USD 6.10

What's Included

  • Luggage Room
  • Linen

Important Information

PLEASE NOTE:

All taxes are included in the rates.

Group booking?

Group of 15 or more traveling to Hamburg?

Contact us directly

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85.9%

Overall Rating

803 out of 855 HostelBookers customers said that they would recommend 'Generator Hamburg'

Atmosphere
83.2%
Location
99.2%
Facilities
77.6%
Cleanliness
85.6%
Staff
84.8%
Value
82.4%
Safety
88.8%
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91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Events / festivals

22 June 2015 Customer would recommend this property

Liked: very friendly staff, very soft cushions

Disliked: the toilets were difficult to find and the breakfast arrangement wasn't worth the price, it only includes some bread, meat/cheese and juice, not worth the 4,90 I paid.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

10 June 2015 Customer would recommend this property

Liked: Great location just next to the railway station, nice atmosphere

Disliked: The cabin for bath and toilett were just extremly small - only for small and thin persons :S

The property's response is...

74.3%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

City break
Sightseeing & culture

27 May 2015 Customer would recommend this property

Liked: The bedroom was pretty clean, and the beds are really confortable. The bathroom was also very clean! The commun room is really nice, quite easy to meet to new people. The music and ambiance are good! It's just beside the train station and bus station, which is fantastic!!

Disliked: There's not enough bathroom on the floor in case the one in the bedroom is occupied. The staff was not really cheerful, none of them was friendly - except the guy at the bar.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cassandra Herbert

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

24 May 2015 Cassandra would recommend this property

Liked: Great common areas to hang out. Very clean everywhere. Security from the afternoon into the evening at the door. Very convienent location next to the main train station. Well priced snacks and beer. With the windows open it got a bit loud at night as we were right above the outside area off the bar, but closing the windows made it silent.

Disliked: Cassandra left no negative feedback.

The property's response is...

57.1%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Yvonne Joosten

With friends / other travellers

Business / conference

20 May 2015 Yvonne would recommend this property

Liked: Location

Disliked: Could not get them to leave toilet paper, clean the roomnor empty the trash.

The property's response is...

85.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

28 April 2015 Customer would recommend this property

Liked: Clean, good location (less than 5 min walk from train station) and security

Disliked: No communal kitchen

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

LEEANNE OLSEN

As a family with children

Family Holiday

04 April 2015 LEEANNE would recommend this property

Liked: Really close to main train station and city sights

Disliked: Nothing to dislike

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture

03 April 2015 Customer would recommend this property

Liked: The location of the hostel is perfect. Just by the hbf in the center of the city. It was clean the beds were comfortable.

Disliked: Customer left no negative feedback.

The property's response is...

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break

14 March 2015 Customer would recommend this property

Liked: It was a nice clean Hostel, pretty central.

Disliked: The doors of the rooms are really loud while closing always getting a shock when people next door shut their doors. And there is not enough storage places for belongings.

The property's response is...

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

11 March 2015 Customer would recommend this property

Liked: very calm, just as i like it. Might be because i stayed there from sunday to monday. thank you!

Disliked: no complaints.

The property's response is...

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

05 March 2015 Customer would recommend this property

Liked: Everything was fine!

Disliked: No essential dislikes.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

01 March 2015 Customer would recommend this property

Liked: Fun and interesting common area. Lots of people to meet and the rooms were very clean

Disliked: Customer left no negative feedback.

The property's response is...

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Business / conference
Sightseeing & culture

26 February 2015 Customer would recommend this property

Liked: Very clean rooms, very close to the main station. Nice bar and chill out area.

Disliked: No towels available. If you forget yours to bring, you have to BUY a towel for 6,50€. No locks to close your belongings in the room. Bring your own small lock!

The property's response is...

57.1%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

25 February 2015 Customer would recommend this property

Liked: Not much. Security was good

Disliked: It's a hotel not a hostel. Not suitable for me as a backpacker at all. No kitchen and not even a place to get water without being judged by the bar staff for not buying from their bar. You couldn't be fat in the bathroom or toilet, as a uk size 8 woman I struggled for space in there. Bed sheets smelt of egg. Rooms had bad temperature control - even with a window open all night it was swelteringly hot. Staff weren't helpful. I had a man come into my female dorm twice two tell me to go to reception and check why I hadn't checked out of a bed I'd booked for two nights and had only stayed one at tha point. No hostel atmosphere of friendliness or making friends cos it's just got a lobby and bar like a hotel

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Lisa Mehofer

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

20 February 2015 Lisa would recommend this property

Liked: very friendly staff, clean, comfort bed, many opportunities in the hostel, etc.

Disliked: too small badroom and toilet at the room

The property's response is...

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Sonia Carvalho

Alone

Sports, adventure or outdoor activities
Work / volunteering

09 February 2015 Sonia would recommend this property

Liked: I like very much the environment and the location.

Disliked: Under bagpack room, there is no control in who deliver the luggage and who pick it up.

The property's response is...

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Leah Lothringer

Alone

City break

29 January 2015 Leah would recommend this property

Liked: Very modern and new all across the board, great communal spaces and nice private rooms, impeccably clean and maintained, free WiFi, some particularly friendly, welcoming staff

Disliked: Having to log on to the WiFi daily, be better to have a 7-day pass for guests staying longer for example and at one point, one of the cleaners just walked into my room and glared at me sitting in bed, even though I'd yelled a number of times, PLEASE DON'T COME IN

The property's response is...

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

17 January 2015 Customer would recommend this property

Liked: The Happy Hour, The hotel was very modern.

Disliked: The bathroom in our room was a bit dirty.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Sightseeing & culture

16 January 2015 Customer would recommend this property

Liked: Very clean and there WiFi is so good

Disliked: The bathroom is too small

The property's response is...

71.4%
Atmosphere - 40% Staff - 40% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

Alone

Backpacking / gap year

11 January 2015

Liked: Location

Disliked: Small cramped rooms Ridiculously small shower and toilet facilities that were inadequate Unfriendly - run just like a big machine No character

The property's response is...

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

06 January 2015 Customer would recommend this property

Liked: Location is good right next to the main train station but that's further away from the main touristy parts. Great atmosphere and rooms, individual bed lights and power points, simple things like bed numbers make such a difference.

Disliked: The bathrooms in the rooms were tiny and horrible, much worse than other generator rooms i have stayed in. There is a shared bathroom for each floor (and about 50 people) to use. They were ridiculously small and a major let down for this hostel. Breakfast was also a major letdown, and cost almost 5 euros. Not worth 3...

The property's response is...

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Daniel Shoesmith

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

01 December 2014 Daniel would recommend this property

Liked: Large hostel, but still had a friendly feel and atmosphere. Staff were helpful despite being busy. Great location. They also amended our booking very quickly, when one group pulled out.

Disliked: The music in the bar was often a bit repetitive and super loud!

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Nelson Tay

Alone

Backpacking / gap year

11 November 2014 Nelson would recommend this property

Liked: I'm staying in a 6-bed room, each person have a locker (P.S. bring your own locker) What I like the most is each bed has a power socket and light, even the upper bed on a bunk bed. Hostel is located super close to the central station and has lots of facilities.

Disliked: Problem is mainly the washroom and shower room. The washroom and shower room is super small. Water pressure is low. Water heater is not consistent. Other that these, everything else is excellent.

The property's response is...

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Kimya Gusman

With friends / other travellers

Partying / nightlife

10 November 2014 Kimya would recommend this property

Liked: The hostel was very well designed. There was a pool where you could play for free and tons of things to entertain you.

Disliked: The fact that you can't eat or drink anything you bought outside inside the hostel, they even control your bags before you get in! Plus, it lacked authenticity in my opinion, but that's just my personal preference.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Travis Parolin

Alone

Backpacking / gap year
Sightseeing & culture

21 October 2014 Travis would recommend this property

Liked: Awesome atmosphere

Disliked: Travis left no negative feedback.

The property's response is...