HostelBookers Logo
Website feedback

Reviews of Frankfurt Central Hostel im Gallus (Messe) Frankfurt Hostel

Mainzer Landstrasse 341, Frankfurt, Germany

Atmosphere 58%

Cleanliness 81%

Facilities 57%

Location 68%

Safety 69%

Staff 58%

Value 58%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Bar
  • Bicycle Hire
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Elevator
  • Free City Maps
  • Free Parking
  • Games Room
  • Hair Dryers
  • Hot Showers
  • Laundry Facilities
  • Linen Not Included
  • Luggage Storage
  • Meeting Room
  • Safe Deposit Box
  • Telephone Fax Facilities
  • Towels for hire
  • Washing machine

Important Information

CANCELLATION POLICY:
You can cancel your booking free of charge up to 3 days before arrival date.
If cancelled or modified up to 2 days before date of arrival date, 50 percent of the total amount will be charged.
If cancelled or modified later or in case of a no-show, the entire amount will be charged.

Bookings for the 12 -bedroom and 10-bedroom are not refundable. You can not cancel those bookings and you must pay directly after the reservation has been made. The hostel charge the total amount from the given credit card.

Please note, for the rooms with kitchen the guest have to pay cleaning fee.

Check-in: 3 pm to 11 pm (Guests arriving after 11 pm must pay an extra fee, check in after 1 am is not possible! Guests who book several days and want to arrive after 1 am can not check in until 3 pm the next day.)
Check-out: 10 am
Check in is possible with valid passport or european ID card only! Property does not accept driver licence or residence permit.

Breakfast is not included (€7 per person per night)
Taxes are included.

PLEASE NOTE:
-In dormitories only one piece of luggage is allowed
-Key card deposit: €10
-Bed linen: €3 per person for 5 days. Guests are not allowed to bring their own bed linen
-Towels: €2 per day
-Lockers: €2 per day plus €10 deposit
-The lobby is open until midnight
-24 h reception
-WIFI is included (limited), no guarantee
-Free parking on the street
-Free city maps
-Bicycle hire
-Washing machine
-Non smoking
-No pets allowed

IMPORTANT:
-Bookings for more than three nights: Property charges the outstanding amount directly after the booking has been made.
-If you stay 5 days or longer, you have to leave a credit card or cash as a guarantee
-Groups (6 or more persons) must leave cash as a guarantee

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 10:00

Policies

  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

Atmosphere 58%

Cleanliness 81%

Facilities 57%

Location 68%

Safety 69%

Staff 58%

Value 58%

Showing 1-10 of 31 reviews

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
91% Overall Rating

Anonymous
14 Sep 2016

Travel Type:
With friends / other travellers

Trip Type:
Business / conference

Age Range:
41+

Liked: yes

Customer would recommend this property

46% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 40%
  • Safety - 60%
  • Staff - 20%
  • Value - 60%
46% Overall Rating

Anonymous
07 Aug 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
31-40

Liked: It was inexpensive

Disliked: The people lacking to understand customer service

40% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 20%
  • Location - 40%
  • Safety - 80%
  • Staff - 20%
  • Value - 20%
40% Overall Rating

Anonymous
03 Aug 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Nice mates

Disliked: Drunk receptionist forced us to pay next night's fee because we arrived half an hour later due to a delay on behalf of Deutsche Bahn. No understanding at all on his part. Customer treatment is not valued at this hostel.

69% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 40%
  • Value - 60%
69% Overall Rating

Anonymous
14 Mar 2016

Travel Type:
With a large group / tour

Trip Type:
Business / conference, Partying / nightlife

Age Range:
18-24

Liked: Location was really good one when you want to go to messe. Nightclubs and stuff like that are little bit far away. You can also get coffee and drinks like beer from reception with money, thought all beverages were little bit expensive when you compare to prices what store in downstais have. Ladies in the reception were really nice.

Disliked: The owner who works also in reception is way too offensive with his humour and how he act, so prepare for really wierd humour which is endless. Also you have to remember that you cant bring any food or drinks to inside from like pizzerias or stores.

51% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 20%
  • Value - 20%
51% Overall Rating

Anonymous
22 Sep 2015

Travel Type:
Alone

Trip Type:
Events / festivals

Liked: Cleanliness

Disliked: the price and need more washbasin

60% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 20%
  • Location - 60%
  • Safety - 80%
  • Staff - 40%
  • Value - 60%
60% Overall Rating

Anonymous
13 Sep 2015

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday, Sightseeing & culture

Liked: It's clean and organized, the travellers are sympathetic.

Disliked: Everything is paid for (towels, lockers, breakfast - and what really surprised me: luggage storaging on your last day, just for a couple of hours!). The owners are nasty (the guy was kinda drunk once), they don't speak english well enough... the WiFi is limited to one device per person, and it ends when you check out. They regulate everything!I do not pretend to come back there, and I strongly recommend you to close this tab and search for another hostel.

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
12 Sep 2015

Travel Type:
Alone

Trip Type:
Shopping

Liked: Very high property, nothing to complain

Disliked: Nothing

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 20%
  • Value - 20%
51% Overall Rating

Anonymous
15 Jul 2015

Travel Type:
As a family with children

Trip Type:
Family Holiday

Liked: No comments

Disliked: All my comments is written no' 1

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
23 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Literally right across the street from the main train station, a couple blocks from the financial district and the older part of town. Free breakfast and dinner! Fast wifi in the lounge. Everything was very clean :)

Disliked: The area outside is ugly because it is right on the red light district. Nothing too crazy though, it's not a reason not to stay here. This was my second time and I would definitely come again �

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 100%
  • Facilities - 20%
  • Location - 60%
  • Safety - 40%
  • Staff - 60%
  • Value - 20%
49% Overall Rating

Anonymous
20 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Room and bathroom was clean.The lady at reception was really nice

Disliked: You have to leave between 10am and 3pm every day for "cleaning".you have to pay extra for bed linen and lockers The internet gets cut off at certain points of the dayIts not socialIt was also really expensive, 45€, although there was a big conference on that week so I don't know what the normal prices are.

Check Availability