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Reviews of United Hostel Frankfurt City Center Frankfurt

Hostel

Kaiser Str. 52, Frankfurt, Germany

Atmosphere 77%

Cleanliness 80%

Facilities 76%

Location 87%

Safety 82%

Staff 83%

Value 72%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Cafe
  • Common Room
  • Currency Exchange
  • Elevator
  • Foosball
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Breakfast 5.40USD

Important Information

Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show

Fair dates and special dates: 12 weeks prior to arrival, after which the entire stay will be charged as No-Show Following fair dates. To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of reservation. Your credit card will be charged at the time of reservation, which is not refundable. A free of charge cancellation is not possible once the reservation is confirmed. Every cancellation will be charged with 100% of the reservation amount as No-Show.

>> 29.08.2014 to 02.09.2014
>> 15.09.2014 to 19.09.2014
>> 07.10.2014 to 11.10.2014
>> 01.12.2014 to 04.12.2014 and 31.12.2014
Please note: Payment upon arrival by cash, credit cards, EC Karten, Maestro Check in from 14.00 Check out before 12.00 Breakfast not included Taxes included Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates:

Fair Dates / Special Dates 2015:
13.01.2015 to 16.01.2015
29.01.2015 to 02.02.2015
12.02.2015 to 17.02.2015
09.03.2015 to 13.03.2015
13.04.2015 to 17.04.2015
03.05.2015 to 06.05.2015
18.05.2015 to 21.05.2015
05.06.2015 to 07.06.2015
14.06.2015 to 18.06.2015
27.08.2015 to 02.09.2015
14.09.2015 to 26.09.2015
13.10.2015 to 17.10.2015
23.11.2015 to 26.11.2015
and 31.12.2015

• To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of Reservation, which is not refundable.
• A free of charge cancellation is only possible 12 weeks prior to arrival. Later Cancellations or No-Shows will be charged with 100% of the total amount.

*****United Hostel Policies********

Cancellations will be accepted free of charge until 24 hours prior to arrival (local time)

Cancellations during special dates:

Special Dates Cancellations will be charged with 100% of the total stay.

09.03.-13.03.2015, 27.03-29.03.2015, 13.04-17.04.2015, 03.05.-06.05.2015, 18.05-21.05.2015, 05.06.-07.06.2015,
14.06-18.06.2014,27.08.-02.09.2015, 14.09.-26.09.2015, 13.10.-17.10.2015, 23.11.-26.11.2015,31.12.2015

No Shows:
In case of no show, the first night will be charged.
No Shows during special dates are charged with 100% of the total stay.

Check-in / Check-out

Earliest check-in: 14:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

Atmosphere 77%

Cleanliness 80%

Facilities 76%

Location 87%

Safety 82%

Staff 83%

Value 72%

Showing 1-10 of 74 reviews

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
07 Jan 2016

Travel Type:
With friends / other travellers

Trip Type:

Liked: Cleanliness, friendly staff, good atmosphere

Disliked: No stove for cooking as we are budget-backpackers.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
69% Overall Rating

Anonymous
09 Oct 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Good location , free breakfast and dinner

Disliked: More toilets

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 40%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
14 Sep 2015

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: 깨끗하다. 샤워실이랑 화장실이 방안에도 있고 복도에도 따로 있었고 그안에 샤워부스가 네개정도있어서 편했다.

Disliked: 들어가는 입구에 남자들이 엄청많았는데 너무시끄럽고 자꾸 쳐다보고 무서웠다. 여자혼자 묵기에는 다소 무서움.

54% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 60%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
54% Overall Rating

Anonymous
03 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: The location was okay

Disliked: Lack of air con in 34 degree heat, poor kitchen facilities, lacked atmosphere, full of groups of school children which where very nosey and took over the hostel corridors and common areas.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
27 Jul 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: It is in a brilliant location, right beside the main train station. The staff are very friendly, the rooms were a good nice and a very comfy sleep.

Disliked: N/a

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
89% Overall Rating

Anonymous
21 Jul 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: It should be cheaper as students would have limited budget. Overall is all good.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
27 Jun 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: The hostel was a lot better than the ratings suggest. It was very much like a hotel, with a separate information desk just to help you with getting around, sightseeing, and finding good places to eat and go out. The bar wasn't expensive, and the location of the hostel was very good for the price.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
89% Overall Rating

Anonymous
22 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Good location near the train stationNice rooms

Disliked: It was a bit too loud with noise coming from the courtyard / smoking area until very late

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
91% Overall Rating

Anonymous
18 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: great location - super close to the main train station and right near great shops and restaurants. Very clean and quiet. Loved the free coffee!

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 40%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
57% Overall Rating

Anonymous
29 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Some of the staff were really friendly. Also security wasn't bad, lots of swipe through doors and a big locker in the room.

Disliked: I was poorly when I was in Frankfurt so spent most of my time in the hostel/didn't really like Frankfurt itself so this may affect my view of the hostel. But it was the most dusty place I've ever stayed in my life. It wasn't cleaned properly at all and the didn't wash the bedding, I witnessed this as I was in bed most of the time. There was also no toilet in the rooms!!! So you had to walk quite far down the hall to get to one which isn't great in the middle of the night. There was a shower in the rooms but I think personally a toilet is more important. Also the WiFi was bad, and they advertised a kitchen, but it was just a kettle and a microwave. I bought food to cook so it was annoying to find there was no hob or pots and pans. I didn't realise also that the hostel was in the middle of the red light district and so I didn't feel very safe in the few times I did go out!

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