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Reviews of United Hostel Frankfurt City Center

Hostel | Kaiserstr. 52, Frankfurt, Germany 60329

86.7% Overall Rating

147 out of 174 customers would recommend this property

Recent review (09/06/2014)

"I liked it. Very very clean (as least the common areas, the bedrooms and shower rooms were ok but not always perfect). Decoration is OK, although a bit tacky (lots of neons and a jazzy vibe). Everything looks new and…"

Read all United Hostel Frankfurt City Center reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Bar(s)
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Breakfast USD 6.04

What's Included

  • Luggage Room
  • Linen

Important Information

Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates: 12 weeks prior to arrival, after which the entire stay will be charged as No-Show Following fair dates for 2013: 08.01.2013 to 11.01.2013 24.01.2013 to 28.01.2013 14.02.2013 to 18.02.2013 11.03.2013 to 15.03.2013 09.04.2013 to 12.04.2013 03.05.2013 to 08.05.2013 20.05.2013 to 22.05.2013 09.09.2013 to 22.09.2013 08.10.2013 to 12.10.2013 21.10.2013 to 24.10.2013 26.11.2013 to 29.11.2013 and 31.12.2013 To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of reservation. Your credit card will be charged at the time of reservation, which is not refundable. A free of charge cancellation is not possible once the reservation is confirmed. Every cancellation will be charged with 100% of the reservation amount as No-Show. >> 07.01.2014 to 10.01.2014 >> 23.01.2014 to 27.01.2014 >> 06.02.2014 to 10.02.2014 >> 11.03.2014 to 14.03.2014 >> 29.03.2014 to 03.04.2014 >> 19.05.2014 to 21.05.2014 >> 30.05.2014 to 01.06.2014 >> 29.08.2014 to 02.09.2014 >> 15.09.2014 to 19.09.2014 >> 07.10.2014 to 11.10.2014 >> 01.12.2014 to 04.12.2014 and 31.12.2014

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

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86.4%

Overall Rating

146 out of 173 HostelBookers customers said that they would recommend 'United Hostel Frankfurt City Center'

Atmosphere
80.8%
Location
95.2%
Facilities
82.4%
Cleanliness
92.8%
Staff
84.8%
Value
80.8%
Safety
88.0%
Refine your results Showing 118 of 171 reviews Previous   1 | 2 | 3 | 4 | 5   Next
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71.4%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 60%

Bruno Schmidt

Alone

Backpacking / gap year
Sightseeing & culture

16 October 2012

Liked: Good showers, clean, close to the turistical places and the train station.

Disliked: First, is not on the right side of the street, but on the LEFT. The atmosphere is a little annoying, looks like a night club, lights, decoration, etc. It's not cozy.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Irfan Haider Shah

Alone

City break
Sightseeing & culture

16 October 2012 Irfan Haider would recommend this property

Liked: Location was perfect - walking distance from Main Station and near to all shopping malls ( Zeil ) and sightseeing points. Lot of people came from different parts attending book fair.... Irfan Shah - Room 36

Disliked: All were ok except they charge 1 euro per night to use electric plug near bed :(

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sandra Rosenkranz

Alone

Events / festivals

13 October 2012

Liked: Perfect modern hostel!!!

Disliked: -

40.0%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year

12 October 2012

Liked: The set up on the bedrooms

Disliked: The unhelpfullness and un friendly staff! I have never experienced such rude staff. Things kept breaking - the showers the microwave and the wifi! The kitchen only has one facility to cook with an that broke! Our food got stolen and the atmospeare was terrible. Seems to be a huge party hostel at the weekend - the kitchen was a disgrace - and with what we could tell obly had one cleaner. Overall a terrible experience!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

06 October 2012 Customer would recommend this property

Liked: Good location

Disliked: Peny Pintch!!! Need to pay 1 EUR if you wanna use their plug in to recharge

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

02 October 2012 Customer would recommend this property

Liked: Extremely clean and very close to attractions and the train station.

Disliked: Definitely value for money.

80.0%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

DR ROHIT GOYAL

Alone

City break
Events / festivals

02 October 2012 DR ROHIT would recommend this property

Liked: Location is hot. And the kind of services offered are good. But atmosphere is calm., somehow boring.

Disliked: Toilets are quite far from the room

85.7%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Brayden Edmondson

Alone

Backpacking / gap year

01 October 2012 Brayden would recommend this property

Liked: great beds good location

Disliked: Brayden left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

29 September 2012 Customer would recommend this property

Liked: The property itself was modernized and clean.

Disliked: Must use a security card for EVERYTHING! Both good and bad. Had to pay for electricity, charging by the bed.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

25 September 2012 Customer would recommend this property

Liked: Very clean and can take a rest well

Disliked: pay for using light,no kithchen,free internet is a little bit slow.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Relaxation/spa
Sightseeing & culture
Sports, adventure or outdoor activities

20 September 2012 Customer would recommend this property

Liked: safe 、Cleanliness and Self-help kitchen

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

David Esquire

With friends / other travellers

Sightseeing & culture
Work / volunteering

18 September 2012 David would recommend this property

Liked: The staff, location, value for the money & everything about it.

Disliked: Nothing. It was an incredible stay & I'm looking forward to returning again soon in the future.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

16 September 2012 Customer would recommend this property

Liked: All the photos shown in the website of Hostelbookers have met the real state of the hostel. The hostel is newly furnished and extremely clean.

Disliked: I did not like the fact that for almost everything should be extra paid. For example a lamp for the bed. An breakfast, towel and so on. For the price that I have paid for one night i think I should receive at least one free of charge breakfast, not only a free coffee.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rocco Andrea Barone

With friends / other travellers

Backpacking / gap year
Visiting friends or family

10 September 2012 Rocco Andrea would recommend this property

Liked: Everything is professionally and efficiently organized.

Disliked: It is not clear that you have to pay 4.5 euros for the breakfast. They write "The coffee is for free" in English, and "the breakfast is 4.5 euros" in German..

71.4%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Josi Oldenburg

Alone

Visiting friends or family

07 September 2012 Josi would recommend this property

Liked: nice staff, rooms are really nice and clean as are the facilities.

Disliked: music is just a bit too loud in teh lobby and that blinking colour changing light was rather irretating. Check out it at 12 but the cleaning lady came in at 10 and despite me coming out off the showe in a towel she didnt feel whatsoever need to close the wide open door and clean my bed while I was still dressing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Grant Driessen

Alone

Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture

04 September 2012 Grant would recommend this property

Liked: The best hostel of my travels so far and i have already reccomended it to friends travelling europe.

Disliked: Nothing, everything was great, but a washing machine and dryer could of been handy.

68.6%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Rachel Meehan

Alone

Backpacking / gap year

03 September 2012 Rachel would recommend this property

Liked: Dorms gave as much privacy as possible, rooms had lockers and sinks in them.

Disliked: No soap in the toilets also you had to have your key card to go to the toilet even though mine could only be accessed by two dorms, and you had to have your keycard for any electricity to work in the room. Wifi was very slow in the rooms and only slightly beter in the lobby. The lobby looked like a club with neon lights everywhere, no where comfy to sit and relax.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

03 September 2012 Customer would recommend this property

Liked: All the staff were really friendly and helpful, the place was clean and the rooms were spacious. Huge lockers as well.

Disliked: Nothing. Have already booked my next stay

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sightseeing & culture
Sports, adventure or outdoor activities

02 September 2012 Customer would recommend this property

Liked: It's really a great place, I was even surprised by it being so good.

Disliked: The central location also means it's noisy, at least the room I was in. so not for light sleepers - other than that I haven't found anything bad about the place.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Rachael Kirton

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

02 September 2012 Rachael would recommend this property

Liked: Rooms were set out nicely, very freidnly staff! and perfect location.

Disliked: The only annoying part was having to go to reception and rent a electricity wire.

74.3%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

DANIEL FLEMING COLLACO

Alone

Sightseeing & culture

01 September 2012 DANIEL would recommend this property

Liked: The beds were good and it had lockers for your stuff on the room. You really are close to the Mainstation and the city center.

Disliked: It is in the middle of the red district of the city.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Visiting friends or family

28 August 2012 Customer would recommend this property

Liked: close to the railway station, shops and restaurants nearby, very well organized, safe and clean dorm + ensuite shower, I never had that in a hostel around the world. buffet breakfast in the morning - good value for some €uro

Disliked: no complaints

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Nanseul Kim

Alone

Visiting friends or family

24 August 2012 Nanseul would recommend this property

Liked: it was clean, and had enough space for everyone, although i shared the room with 9 other people.

Disliked: Nanseul left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

20 August 2012

Liked: Very close to train station

Disliked: No free breakfast as advertised

65.7%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

16 August 2012

Liked: It was close to the train station.

Disliked: Its a huge place with no character. The worst part was that they didn't provide soap in the shared bathrooms. That's not only gross, but also irresponsible from a public health prospective.