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Reviews of United Hostel Frankfurt City Center Frankfurt Hostel

Kaiser Str. 52, Frankfurt, Germany

Atmosphere 77%

Cleanliness 80%

Facilities 76%

Location 87%

Safety 82%

Staff 83%

Value 72%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Cafe
  • Common Room
  • Currency Exchange
  • Elevator
  • Foosball
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Breakfast 5.38USD

Important Information

Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show

Fair dates and special dates: 12 weeks prior to arrival, after which the entire stay will be charged as No-Show Following fair dates. To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of reservation. Your credit card will be charged at the time of reservation, which is not refundable. A free of charge cancellation is not possible once the reservation is confirmed. Every cancellation will be charged with 100% of the reservation amount as No-Show.

>> 29.08.2014 to 02.09.2014
>> 15.09.2014 to 19.09.2014
>> 07.10.2014 to 11.10.2014
>> 01.12.2014 to 04.12.2014 and 31.12.2014
Please note: Payment upon arrival by cash, credit cards, EC Karten, Maestro Check in from 14.00 Check out before 12.00 Breakfast not included Taxes included Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates:

Fair Dates / Special Dates 2015:
13.01.2015 to 16.01.2015
29.01.2015 to 02.02.2015
12.02.2015 to 17.02.2015
09.03.2015 to 13.03.2015
13.04.2015 to 17.04.2015
03.05.2015 to 06.05.2015
18.05.2015 to 21.05.2015
05.06.2015 to 07.06.2015
14.06.2015 to 18.06.2015
27.08.2015 to 02.09.2015
14.09.2015 to 26.09.2015
13.10.2015 to 17.10.2015
23.11.2015 to 26.11.2015
and 31.12.2015

• To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of Reservation, which is not refundable.
• A free of charge cancellation is only possible 12 weeks prior to arrival. Later Cancellations or No-Shows will be charged with 100% of the total amount.

*****United Hostel Policies********

Cancellations will be accepted free of charge until 24 hours prior to arrival (local time)

Cancellations during special dates:

Special Dates Cancellations will be charged with 100% of the total stay.

09.03.-13.03.2015, 27.03-29.03.2015, 13.04-17.04.2015, 03.05.-06.05.2015, 18.05-21.05.2015, 05.06.-07.06.2015,
14.06-18.06.2014,27.08.-02.09.2015, 14.09.-26.09.2015, 13.10.-17.10.2015, 23.11.-26.11.2015,31.12.2015

No Shows:
In case of no show, the first night will be charged.
No Shows during special dates are charged with 100% of the total stay.

Check-in / Check-out

Earliest check-in: 14:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

Atmosphere 77%

Cleanliness 80%

Facilities 76%

Location 87%

Safety 82%

Staff 83%

Value 72%

Showing 31-40 of 54 reviews

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
97% Overall Rating

Anonymous
16 May 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Location

Disliked: Nothing

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
86% Overall Rating

Anonymous
07 May 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The location is perfect! People is helful! Many places to eat! Very clean and good for a Hostel!

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 60%
  • Safety - 40%
  • Staff - 60%
  • Value - 20%
51% Overall Rating

Anonymous
24 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Printing is free.

Disliked: Staff are creepy, you have to show your key every time you enter and to open any door. Key card deposit is 5 euros, you need to deposit 20 euros to use plugs to charge things. No air conditioning. Also there is nothing to do in Frankfurt so don't bother going.

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
05 Apr 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: I liked the access cards for every entrance > was quite safe.

Disliked: The kitchen should have a kettle and an electric stove.The cases should have a padlock.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
30 Mar 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very convenient. Next to the main train station.Easy to find for first timers. Good value for money. In the city center.

Disliked: Nothing

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
97% Overall Rating

Anonymous
27 Mar 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Really good location close to train station, nice decor, big lockers, clean, breakfast is the usual for €4.50, not bad!

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 60%
74% Overall Rating

Anonymous
14 Mar 2014

Travel Type:
With friends / other travellers

Trip Type:
Business / conference, City break, Events / festivals, Shopping, Sightseeing & culture

Liked: The hostel is very conveniently located close to the main train station, few U-Bahn stops away from both Zeil and Messe. The area has grocery and cosmetic stores, coffee shops, several nice and inexpensive restaurants and of course a lot of adult entertainment:). Staff is friendly, hepfdul and the hostel is fairly well maintained. There are many bathrooms and showers and I never had to wait to use one. Storage boxes are enormous but make sure you bring your own lock! I visited one lounge which was very spacious and had the biggest TV I've ever seen.

Disliked: The hostel itself is clean, but 14 people sleeping in one room is simply not hygienic, so the room was quite stinky. It was loud during the night, because someone is always coming in and out, banging doors, snoring, unlocking their storage boxes, brushing teeth, using the shower. You have to use ear plugs and face mask if you want to get enough sleep. You have to deposit 20e to use electricity and light in your bed. So charging devices will be an issue. I suggest you make the deposit, because it is fully refunded after you check out.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
94% Overall Rating

Anonymous
12 Mar 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Great location! Two blocks from trainstation and short stroll from pretty much everywhere you want to go (museums, bars, shopping, old town...) Room was big and very clean. Nice and soft bedlinen provided, no towels. Locker next to bed is big enough to fit backbag and lot's of other stuff. Very professional and friendly reception and staff. Keycard system works well and it gives secure feeling.

Disliked: The most expensive hostel I've ever been and I have travelled pretty much non-stop for 5 years! Also reading light was greatly missed.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 40%
  • Value - 100%
86% Overall Rating

Anonymous
12 Mar 2014

Travel Type:
With friends / other travellers

Trip Type:
Business / conference, Events / festivals

Liked: The location in the city centre, the ambient and good athmosphere.Friendliness of staff.

Disliked: Most of the staff seemed to be bored, slow and uninterested but friendly. When we asked for help we didn't get all the info which resulted in us wandering around looking for facilities.Electrical plugs in rooms only work if you get a small lamp from the reception which you cannot turn off.Breakfast ran out towards the end.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
86% Overall Rating

Anonymous
08 Feb 2014

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Central location

Disliked: You need to pay for electricity

Customer would recommend this property

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