HostelBookers Logo
WEBSITE FEEDBACK
No booking fees

Reviews of United Hostel Frankfurt City Center

Hostel | Kaiserstr. 52, Frankfurt, Germany 60329

80.5% Overall Rating

132 out of 155 customers would recommend this property

Recent review (02/04/2014)

"Very convenient. Next to the main train station.Easy to find for first timers. Good value for money. In the city center."

Read all United Hostel Frankfurt City Center reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Nightclub
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Fax
  • Laundry service
  • Bar(s)
  • Café
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area

Purchasable Extras

  • Breakfast USD 6.21

What's Included

  • Luggage Room
  • Linen

Important Information

Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates: 12 weeks prior to arrival, after which the entire stay will be charged as No-Show Following fair dates for 2013: 08.01.2013 to 11.01.2013 24.01.2013 to 28.01.2013 14.02.2013 to 18.02.2013 11.03.2013 to 15.03.2013 09.04.2013 to 12.04.2013 03.05.2013 to 08.05.2013 20.05.2013 to 22.05.2013 09.09.2013 to 22.09.2013 08.10.2013 to 12.10.2013 21.10.2013 to 24.10.2013 26.11.2013 to 29.11.2013 and 31.12.2013 To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of reservation. Your credit card will be charged at the time of reservation, which is not refundable. A free of charge cancellation is not possible once the reservation is confirmed. Every cancellation will be charged with 100% of the reservation amount as No-Show. >> 07.01.2014 to 10.01.2014 >> 23.01.2014 to 27.01.2014 >> 06.02.2014 to 10.02.2014 >> 11.03.2014 to 14.03.2014 >> 29.03.2014 to 03.04.2014 >> 19.05.2014 to 21.05.2014 >> 30.05.2014 to 01.06.2014 >> 29.08.2014 to 02.09.2014 >> 15.09.2014 to 19.09.2014 >> 07.10.2014 to 11.10.2014 >> 01.12.2014 to 04.12.2014 and 31.12.2014

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

See other properties in Frankfurt

Ramada Hotel Frankfurt City Center
48.32 USD

Hotel 4 star 82.6% 13 reviews
Hotel Elbe
24.85 USD

Hotel 3 star 69.1% 230 reviews
Comfort Hotel Frankfurt City Center
47.63 USD

Hotel 3 star 86.5% 26 reviews
Angel Hotel
55.22 USD

Hotel 2 star 75.6% 11 reviews
Hotel Union
34.17 USD

Hotel 3 star Not yet rated
City Hotel West
38.65 USD

Hotel 3 star 75.4% 50 reviews
Five Elements Hostel Frankfurt
24.85 USD

Hostel 91.3% 902 reviews
Frankfurt Hostel
23.47 USD

Hostel 80.0% 2127 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 20/04/2015

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 20/04/2015
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
80.5%

Overall Rating

132 out of 155 HostelBookers customers said that they would recommend 'United Hostel Frankfurt City Center'

Atmosphere
78.4%
Location
88.0%
Facilities
72.0%
Cleanliness
85.6%
Staff
74.4%
Value
78.4%
Safety
86.4%
Refine your results Showing 106 of 151 reviews Previous   1 | 2 | 3 | 4 | 5   Next
Reset filter
85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

16 September 2012 Customer would recommend this property

Liked: All the photos shown in the website of Hostelbookers have met the real state of the hostel. The hostel is newly furnished and extremely clean.

Disliked: I did not like the fact that for almost everything should be extra paid. For example a lamp for the bed. An breakfast, towel and so on. For the price that I have paid for one night i think I should receive at least one free of charge breakfast, not only a free coffee.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rocco Andrea Barone

With friends / other travellers

Backpacking / gap year
Visiting friends or family

10 September 2012 Rocco Andrea would recommend this property

Liked: Everything is professionally and efficiently organized.

Disliked: It is not clear that you have to pay 4.5 euros for the breakfast. They write "The coffee is for free" in English, and "the breakfast is 4.5 euros" in German..

71.4%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Josi Oldenburg

Alone

Visiting friends or family

07 September 2012 Josi would recommend this property

Liked: nice staff, rooms are really nice and clean as are the facilities.

Disliked: music is just a bit too loud in teh lobby and that blinking colour changing light was rather irretating. Check out it at 12 but the cleaning lady came in at 10 and despite me coming out off the showe in a towel she didnt feel whatsoever need to close the wide open door and clean my bed while I was still dressing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Grant Driessen

Alone

Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture

04 September 2012 Grant would recommend this property

Liked: The best hostel of my travels so far and i have already reccomended it to friends travelling europe.

Disliked: Nothing, everything was great, but a washing machine and dryer could of been handy.

68.6%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Rachel Meehan

Alone

Backpacking / gap year

03 September 2012 Rachel would recommend this property

Liked: Dorms gave as much privacy as possible, rooms had lockers and sinks in them.

Disliked: No soap in the toilets also you had to have your key card to go to the toilet even though mine could only be accessed by two dorms, and you had to have your keycard for any electricity to work in the room. Wifi was very slow in the rooms and only slightly beter in the lobby. The lobby looked like a club with neon lights everywhere, no where comfy to sit and relax.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

03 September 2012 Customer would recommend this property

Liked: All the staff were really friendly and helpful, the place was clean and the rooms were spacious. Huge lockers as well.

Disliked: Nothing. Have already booked my next stay

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sightseeing & culture
Sports, adventure or outdoor activities

02 September 2012 Customer would recommend this property

Liked: It's really a great place, I was even surprised by it being so good.

Disliked: The central location also means it's noisy, at least the room I was in. so not for light sleepers - other than that I haven't found anything bad about the place.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Rachael Kirton

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

02 September 2012 Rachael would recommend this property

Liked: Rooms were set out nicely, very freidnly staff! and perfect location.

Disliked: The only annoying part was having to go to reception and rent a electricity wire.

74.3%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

DANIEL FLEMING COLLACO

Alone

Sightseeing & culture

01 September 2012 DANIEL would recommend this property

Liked: The beds were good and it had lockers for your stuff on the room. You really are close to the Mainstation and the city center.

Disliked: It is in the middle of the red district of the city.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Visiting friends or family

28 August 2012 Customer would recommend this property

Liked: close to the railway station, shops and restaurants nearby, very well organized, safe and clean dorm + ensuite shower, I never had that in a hostel around the world. buffet breakfast in the morning - good value for some €uro

Disliked: no complaints

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Nanseul Kim

Alone

Visiting friends or family

24 August 2012 Nanseul would recommend this property

Liked: it was clean, and had enough space for everyone, although i shared the room with 9 other people.

Disliked: Nanseul left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

20 August 2012

Liked: Very close to train station

Disliked: No free breakfast as advertised

65.7%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

16 August 2012

Liked: It was close to the train station.

Disliked: Its a huge place with no character. The worst part was that they didn't provide soap in the shared bathrooms. That's not only gross, but also irresponsible from a public health prospective.

85.7%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hiroko Naito

Alone

Backpacking / gap year

14 August 2012 Hiroko would recommend this property

Liked: Location is good. This hostel is really near from the main station.

Disliked: Everywhere need the card key, even get in the toilet.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

FEIYU WEI

Alone

Backpacking / gap year
Sightseeing & culture

06 August 2012 FEIYU would recommend this property

Liked: location is great, just 10 mins walking. and i lived in a 14-bed room. but it is not crowded at all.

Disliked: you need to pay 1 euro for using the socket above your bed. and there is no free lock. if you forget to take your own lock, you need to buy one at the reception for 4 euro.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

02 August 2012 Customer would recommend this property

Liked: everything, mostly the staff though, they just become mates

Disliked: nothing

80.0%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 40%
Location - 100% Cleanliness - 100% Value - 60%

Aleksander Braathen

Alone

Backpacking / gap year

27 July 2012

Liked: The hostel had a slick and fancy style and was a bargain for 19 euroes pluss a 20 % discount. Location is sentral. Easy to find when you arrive by train.

Disliked: The hostel has no soul, so it was really hard to meet people. Wifi is bad. In a very shady neighboorhood.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Events / festivals
Partying / nightlife

26 July 2012 Customer would recommend this property

Liked: Amazing! Best hostel I've ever stayed at, and SO CHEAP! Brand new everything, only a couple months old. Beds were great, rooms were new and very very clean. Key cards with special access to the bathrooms and showers. Staff was amazing! Especially Lara, she really really helped us out when there was a mix up on the reservations! THere is also an outside bar/sitting area that all the hostel residents can hang out at until late hours of the night, it was a really great place. STAY HERE YOU WONT REGRET IT!!! :D

Disliked: Nothing; best hostel ever.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Rafael Corrales

Alone

Backpacking / gap year
City break
Partying / nightlife
Shopping
Sightseeing & culture

11 July 2012 Rafael would recommend this property

Liked: Great location, friendly staff, nice price. The beds are set up in a way that you can get relative privacy. Showers were great and modern.

Disliked: No air-conditioning in my bedroom? Not sure if it was broke or not installed yet, the hostel is brand new and not fully working.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

alaura bergeson

With friends / other travellers

Backpacking / gap year

09 July 2012 alaura would recommend this property

Liked: This place was great. It had just opened when we got there so they gave us 20% discount, everything was brand new and very clean. It is close to the river and some good sites, and it is also right next to a great street market. It also has funny lights everywhere like a night club.

Disliked: There are no kitchen appliances in the kitchen. No microwave or stove

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Jing Feng

Alone

Backpacking / gap year

08 July 2012 Jing would recommend this property

Liked: IT IS NEWLY OPEN, AND THE FACILITY IS NEW AND GOOD

Disliked: NEAR THE MAIN STREET, A LITTLE BIT NOISY

74.3%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

gonzalo naranjo

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities

07 July 2012

Liked: The location is perfect (yes, is next to the red light district, but the financial district is next, too. And is a very safe area), very close to the main train station and to most attractions. Very clean, big lockers, not really noisy (like most big hostels are).

Disliked: The hostel is very new (they open a few weeks ago), so there're working to habilitate some facilities and improve others. But some things are already done and are bad: to use your card for everything (get into the elevator area, get out of it, get into the toillets!), the lack of power points in the rooms (to force you to rent the "on bed light pack"), to use the card to give power into the dorm (that make sense in private rooms, but in dorms is simply stupid), lack of ventilation in the shower, lack of air conditioner (on my first night there was very hot and, as was raining hard, to open the window wasn't an alternative because the rain came into the room).

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

06 July 2012 Customer would recommend this property

Liked: The property was very clean, modern and attractive- also an unbeatable location.

Disliked: However, it wasn't that social of a place- hard to meet new people in the lobby and no organized activities. Also, they didn't have any laundry facilities.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

01 July 2012 Customer would recommend this property

Liked: Rating of the location depends on the person... in the red light district, but very close to the hbf. The place is very clean and feels very secure. Lockers are directly next to the bed which is nice. Showers and sinks are in a separate room directly connected to the dorm room.

Disliked: They are currently working on it so ts won't be relevant when they get it done but.... There was no kitchen yet and the chill out room was too clean (not as inviting to chill out in).

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Jasmin Paszko

Alone

Business / conference
Events / festivals

27 June 2012 Jasmin would recommend this property

Liked: The room was really really clean. The beds are arranged, so you still have some "privacy" even though sleeping in a dorm room. I also liked the private shower within the room.

Disliked: Jasmin left no negative feedback.