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Reviews of United Hostel Frankfurt City Center Frankfurt Hostel

Kaiser Str. 52, Frankfurt, Germany

Atmosphere 77%

Cleanliness 80%

Facilities 76%

Location 87%

Safety 82%

Staff 83%

Value 72%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Cafe
  • Common Room
  • Currency Exchange
  • Elevator
  • Foosball
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Breakfast 5.42USD

Important Information

Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show

Fair dates and special dates: 12 weeks prior to arrival, after which the entire stay will be charged as No-Show Following fair dates. To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of reservation. Your credit card will be charged at the time of reservation, which is not refundable. A free of charge cancellation is not possible once the reservation is confirmed. Every cancellation will be charged with 100% of the reservation amount as No-Show.

>> 29.08.2014 to 02.09.2014
>> 15.09.2014 to 19.09.2014
>> 07.10.2014 to 11.10.2014
>> 01.12.2014 to 04.12.2014 and 31.12.2014
Please note: Payment upon arrival by cash, credit cards, EC Karten, Maestro Check in from 14.00 Check out before 12.00 Breakfast not included Taxes included Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates:

Fair Dates / Special Dates 2015:
13.01.2015 to 16.01.2015
29.01.2015 to 02.02.2015
12.02.2015 to 17.02.2015
09.03.2015 to 13.03.2015
13.04.2015 to 17.04.2015
03.05.2015 to 06.05.2015
18.05.2015 to 21.05.2015
05.06.2015 to 07.06.2015
14.06.2015 to 18.06.2015
27.08.2015 to 02.09.2015
14.09.2015 to 26.09.2015
13.10.2015 to 17.10.2015
23.11.2015 to 26.11.2015
and 31.12.2015

• To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of Reservation, which is not refundable.
• A free of charge cancellation is only possible 12 weeks prior to arrival. Later Cancellations or No-Shows will be charged with 100% of the total amount.

*****United Hostel Policies********

Cancellations will be accepted free of charge until 24 hours prior to arrival (local time)

Cancellations during special dates:

Special Dates Cancellations will be charged with 100% of the total stay.

09.03.-13.03.2015, 27.03-29.03.2015, 13.04-17.04.2015, 03.05.-06.05.2015, 18.05-21.05.2015, 05.06.-07.06.2015,
14.06-18.06.2014,27.08.-02.09.2015, 14.09.-26.09.2015, 13.10.-17.10.2015, 23.11.-26.11.2015,31.12.2015

No Shows:
In case of no show, the first night will be charged.
No Shows during special dates are charged with 100% of the total stay.

Check-in / Check-out

Earliest check-in: 14:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

Atmosphere 77%

Cleanliness 80%

Facilities 76%

Location 87%

Safety 82%

Staff 83%

Value 72%

Showing 21-30 of 52 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Aug 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: it was the one of the best Hostel I stayed. Every staffs were so nice and room was always clean! I will stay there if I went Frankfurt more times!I very appreciate for making good remember in Frankfurt!

Disliked: Nothing!

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
29 Jul 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break

Liked: Loved the style of the hostel, was very safe and secure, good common area space with pool table and huge smart TV and lots of board games etc!

Disliked: my only issue was that the bathroom floor didn't have any mats so often the bathrooms were quite slippy and gross after a couple of people have had showers.There is no air conditioning either and so at this time of year was very hot in the rooms.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
80% Overall Rating

Anonymous
28 Jul 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The hostel was nice and clean, and I felt very safe and secure in it. The staff could have been a little more forthcoming about where facilities were in the building and what to do I'm Frankfurt, but they answered every request I came up with. The dorms are really well set up (lockers right beside the bed), with lots of privacy measures in place so you can sleep really well (major bonus for those of us recovering from jet lag).

Disliked: The kitchen was pretty pathetic. No stove or oven, only two microwaves and a kettle for cooking, and not much room in the fridge (plus someone stole my cereal!).I did find it hard to meet people, everyone was kind of doing their own thing (fine, but sucks if you're looking for new friends).

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 40%
71% Overall Rating

Anonymous
21 Jul 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: location, kitchen

Disliked: no noise control - they let some drunk d-bags from the hostel shout outside the window (which doesn't close) until 4am and too many locks - you need to use your keycard three times just to get from outside to your room

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
09 Jul 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Relaxation / spa, Sightseeing & culture, Visiting friends or family

Liked: It's really quiet convenient to find it. And no problem on security.

Disliked: I think the shower room is no privacy for me. It's a open area for men and womem to use and without lock on each shower place. When I was taking a show, was worried and can't really enjoyed it.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
03 Jul 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: It was lovely and clean and had really good facilities. Rooms were comfortable and showers etc were good. The common room was also very useful as was the kitchen.

Disliked: Too warm! There was no air conditioning, it was very hard to sleep at night with the heat with the windows open. Other than that excellent,

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 20%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
77% Overall Rating

Anonymous
23 Jun 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: It was clean and new

Disliked: There is no privacy in the showers. Each is a TINY cubicle where your elbows are always touching the sides with no shelves to put your soaps or clothes. The walls to the cubicles are clear with only a plastic skyline sticker that covers the middle, leaving your legs and shoulder up exposed. This was bad for me because I'm tall and it wasn't really hiding much. Then because you have to hero your soaps on the floor when you bend down to pick them up people can see you from the bottom section of clear glass. ALSO the kitchen is so unequipped. No stove or oven. Had to cook only in the microwave but there was no Tupperware or knows for cutting, only buttering.

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
06 Jun 2014

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: I liked it. Very very clean (as least the common areas, the bedrooms and shower rooms were ok but not always perfect).Decoration is OK, although a bit tacky (lots of neons and a jazzy vibe). Everything looks new and in very good gondition.Staff is nice and friendly.Location is really nice, very close to the central station and to all the sights in the center. The city is very walkable and all places are easy to get to, you shouldn't need to use public transportation. The hostel is around the corner from the red light district and the station area is not the nicest but I didn't find it problematic at all, there's always a crowd on the street and many cheap and/or nice restaurants (including McDonalds next door).It feels really secure, the main entrance is always guarded and you need to use a magnetic key to access all rooms.The kitchen is quite ok (no stove though) and the dining area is cosy and confortable.Dorm rooms are really simple, only the bunk beds and the (spacious) lockers, not even a chair or a table.

Disliked: Biggest negative thing is that the free internet is reallyyyy slow.It is difficult to have a quiet sleep night in a big dorm room; not only people come and go during the night not caring about disturbing others but also the room doors are quite noisy.It was abnormally hot during my stay and it was difficult to sleep at night, given that the beddings were quite warm and the room was too hot too.Not too cheap but competitive in the city's context.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 Jun 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: location, atmosphere and good value for money

Disliked: nothing to note

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
21 May 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: This hostel was a great first stay on my trip. The staff were very friendly and helped me find the cheapest way to get to Berlin and they even booked it with me. Rooms were nice and clean and the beds were pretty comfortable. Great location just near the main train station so it was easy to find.

Disliked: There wasn't to much I didn't dislike. Except you had to buy a towel you couldn't just rent one. The main street is also loud at night but that didn't bother me to much

Customer would recommend this property

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