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Reviews of United Hostel Frankfurt City Center

Hostel | Kaiserstr. 52, Frankfurt, Germany 60329

80.6% Overall Rating

165 out of 198 customers would recommend this property

Recent review (01/07/2015)

Rachit Bhardwaj thinks…

"The hostel was a lot better than the ratings suggest. It was very much like a hotel, with a separate information desk just to help you with getting around, sightseeing, and finding good places to eat…"

Read all United Hostel Frankfurt City Center reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Bar(s)
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Breakfast USD 4.99

What's Included

  • Luggage Room
  • Linen

Important Information

Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates: 12 weeks prior to arrival, after which the entire stay will be charged as No-Show Following fair dates. To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of reservation. Your credit card will be charged at the time of reservation, which is not refundable. A free of charge cancellation is not possible once the reservation is confirmed. Every cancellation will be charged with 100% of the reservation amount as No-Show. >> 29.08.2014 to 02.09.2014 >> 15.09.2014 to 19.09.2014 >> 07.10.2014 to 11.10.2014 >> 01.12.2014 to 04.12.2014 and 31.12.2014 Please note: Payment upon arrival by cash, credit cards, EC Karten, Maestro Check in from 14.00 Check out before 12.00 Breakfast not included Taxes included Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates: Fair Dates / Special Dates 2015: 13.01.2015 to 16.01.2015 29.01.2015 to 02.02.2015 12.02.2015 to 17.02.2015 09.03.2015 to 13.03.2015 13.04.2015 to 17.04.2015 03.05.2015 to 06.05.2015 18.05.2015 to 21.05.2015 05.06.2015 to 07.06.2015 14.06.2015 to 18.06.2015 27.08.2015 to 02.09.2015 14.09.2015 to 26.09.2015 13.10.2015 to 17.10.2015 23.11.2015 to 26.11.2015 and 31.12.2015 • To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of Reservation, which is not refundable. • A free of charge cancellation is only possible 12 weeks prior to arrival. Later Cancellations or No-Shows will be charged with 100% of the total amount. *****United Hostel Policies******** Cancellations will be accepted free of charge until 24 hours prior to arrival (local time) Cancellations during special dates: Special Dates Cancellations will be charged with 100% of the total stay. 09.03.-13.03.2015, 27.03-29.03.2015, 13.04-17.04.2015, 03.05.-06.05.2015, 18.05-21.05.2015, 05.06.-07.06.2015, 14.06-18.06.2014,27.08.-02.09.2015, 14.09.-26.09.2015, 13.10.-17.10.2015, 23.11.-26.11.2015,31.12.2015 No Shows: In case of no show, the first night will be charged. No Shows during special dates are charged with 100% of the total stay.

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

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80.6%

Overall Rating

165 out of 198 HostelBookers customers said that they would recommend 'United Hostel Frankfurt City Center'

Atmosphere
79.2%
Location
87.2%
Facilities
76.0%
Cleanliness
81.6%
Staff
80.8%
Value
77.6%
Safety
81.6%
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74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

15 July 2013 Customer would recommend this property

Liked: The location was good.I

Disliked: Our bathroom smelt really bad. The kitchen only had a kettle and a microwave. Not a very social hostel. Very flimsy balcony thing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

diaa eldin atta

Alone

Relaxation/spa
Shopping

14 July 2013 diaa eldin would recommend this property

Liked: nice

Disliked: the electricity facility beside the bed

68.6%
Atmosphere - 100% Staff - 60% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Michael Arnold

With friends / other travellers

Backpacking / gap year

10 July 2013 Michael would recommend this property

Liked: Nice modern hostel with good facilities

Disliked: Requires a deposit for plugs No Oven/Hob in kitchen

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

10 July 2013 Customer would recommend this property

Liked: Location and clean

Disliked: Somewhat loud at night

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

anton zavarin

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

25 June 2013 anton would recommend this property

Liked: price, location, good facilities and services, safe

Disliked: wall sockets

42.9%
Atmosphere - 60% Staff - 20% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 20%

Customer review

Alone

Backpacking / gap year

19 June 2013

Liked: /

Disliked: - Need to pay in order to use the electric socket in the room - wifi very slow

34.3%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 60% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year

17 June 2013

Liked: i do not like actually.

Disliked: it is very noisy

71.4%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Sascha Luedeking

Alone

Events / festivals

16 June 2013 Sascha would recommend this property

Liked: Location near the Festhalle, the river, the bus/train station and city. Good lockers in room.

Disliked: Staff at the reception were very listless and rude. For example...they haven't mentioned, that you need a special lamp for the electricity. I have asked for it, because I have known about it from a review. No wifi in room and very noisy outside the room(e.g. self-closing doors). They have cleared my bed and my stuff on it before checking out time.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Brien Seah

With friends / other travellers

Backpacking / gap year
Events / festivals
Partying / nightlife

10 June 2013 Brien would recommend this property

Liked: Excellet location and really near the train station. 15mins walk or so to the main shopping belt.

Disliked: Wifi is free, but a little slow. Email took forever to load.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Julia Kaiser

Alone

Business / conference

24 May 2013 Julia would recommend this property

Liked: A very friendly and helpful stuff!

Disliked: Julia left no negative feedback.

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Henrique Orozco

Alone

Backpacking / gap year

16 May 2013 Henrique would recommend this property

Liked: It was veery well located. Nearby all kind of transport and services.

Disliked: On the reception sometimes they are rude and don't give so much attention

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

08 May 2013 Customer would recommend this property

Liked: It was easy to make new friends in the common area!

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

07 May 2013 Customer would recommend this property

Liked: Clean, fast reply to emails

Disliked: You have to pay 20 € for a lamp with a special socket so your electricity in your room will work! You will get back the 20€ but it is 1 € per day for electricity. Not so nice when you reach the hostel in the middle of the night with no more cash in your pockets and your dead mobile phone is your alarm clock!

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Ho Man Yue

Alone

Backpacking / gap year
Sightseeing & culture

06 May 2013 Ho Man would recommend this property

Liked: Quite gd.

Disliked: Ho Man left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alexander Ibbett

Alone

Business / conference
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family
Work / volunteering

01 May 2013 Alexander would recommend this property

Liked: Everything! It was clean tidy and organised. The staff were helpful polite and professional, they even assisted in helping me find accommodation for 6 months as far as they could.

Disliked: Nothing, If I was to be picky, the free WiFi internet is a little slow can If I was going to invest in anything to improve this hostel that would be it as everything else was absolutely great!

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

19 April 2013 Customer would recommend this property

Liked: Very modern facilities, clean and really good location. Internet for free and good atmosphere.

Disliked: In the kitchen there's not heaters for cooking

68.6%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

11 April 2013 Customer would recommend this property

Liked: could get wifi everywhere

Disliked: at first, i was usherd wrong room that is for male/female though i booked the room for only female.

42.9%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Hamed Mazaherylaghab

With friends / other travellers

Backpacking / gap year
Relaxation/spa

19 March 2013

Liked: its location

Disliked: no good sleep, to many people in one room, no friendly atmosphere, no lobby to hang out,

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vivien MAGNE

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

18 March 2013 Vivien would recommend this property

Liked: The room was spacious and really clean. Nice chilling lounge, also.

Disliked: Sewer odor in the toilets and almost all the soap containers for the wash stand were empty

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

07 March 2013 Customer would recommend this property

Liked: Help of fellow dormmates.

Disliked: First contact with staff.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Business / conference

20 February 2013 Customer would recommend this property

Liked: Das moderne look

Disliked: Ventilation in room fails. Cannot breath when room is full

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Business / conference

18 February 2013 Customer would recommend this property

Liked: Great structure. good systems. reasonable prices.

Disliked: Electrycity sockets work on demand.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference
Sightseeing & culture

13 February 2013 Customer would recommend this property

Liked: Very friendly staff, clean, and reasonably priced. I also felt very safe staying here.

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife

06 January 2013 Customer would recommend this property

Liked: the property is in great condition. it is very cool looking and upbeat, and the staff were very helpfull in finding stuff in the city... i definitely recommend

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

05 January 2013 Customer would recommend this property

Liked: Location, place, everything is quite new.

Disliked: This is a hotel made hostel. It is huge, but can also be very boring. The 14 bed dorms are quite noisy. They check-in big groups at the middle of the night and it makes it difficult to sleep. If one wants electricity near his/her bed they require to pay extra.