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Reviews of United Hostel Frankfurt City Center

Hostel | Kaiserstr. 52, Frankfurt, Germany 60329

85.6% Overall Rating

156 out of 184 customers would recommend this property

Recent review (14/09/2014)

John Killock thinks…

"This was a great hostel. Everything was clean, amazing location, great staff, nicely kept building and plenty of bathrooms. Common room and kitchen were adequate."

Read all United Hostel Frankfurt City Center reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Bar(s)
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Breakfast USD 5.69

What's Included

  • Luggage Room
  • Linen

Important Information

Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates: 12 weeks prior to arrival, after which the entire stay will be charged as No-Show Following fair dates. To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of reservation. Your credit card will be charged at the time of reservation, which is not refundable. A free of charge cancellation is not possible once the reservation is confirmed. Every cancellation will be charged with 100% of the reservation amount as No-Show. >> 29.08.2014 to 02.09.2014 >> 15.09.2014 to 19.09.2014 >> 07.10.2014 to 11.10.2014 >> 01.12.2014 to 04.12.2014 and 31.12.2014 Please note: Payment upon arrival by cash, credit cards, EC Karten, Maestro Check in from 14.00 Check out before 12.00 Breakfast not included Taxes included Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates: Fair Dates/ Special Dates 2015: 13.01.2015 to 16.01.2015 29.01.2015 to 02.02.2015 12.02.2015 to 17.02.2015 09.03.2015 to 13.03.2015 13.04.2015 to 17.04.2015 03.05.2015 to 06.05.2015 18.05.2015 to 21.05.2015 14.06.2015 to 18.06.2015 27.08.2015 to 02.09.2015 14.09.2015 to 26.09.2015 13.10.2015 to 17.10.2015 23.11.2015 to 26.11.2015 and 31.12.2015

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

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85.6%

Overall Rating

156 out of 184 HostelBookers customers said that they would recommend 'United Hostel Frankfurt City Center'

Atmosphere
83.2%
Location
92.8%
Facilities
80.0%
Cleanliness
89.6%
Staff
83.2%
Value
84.8%
Safety
85.6%
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88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Julia Kaiser

Alone

Business / conference

24 May 2013 Julia would recommend this property

Liked: A very friendly and helpful stuff!

Disliked: Julia left no negative feedback.

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Henrique Orozco

Alone

Backpacking / gap year

16 May 2013 Henrique would recommend this property

Liked: It was veery well located. Nearby all kind of transport and services.

Disliked: On the reception sometimes they are rude and don't give so much attention

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

08 May 2013 Customer would recommend this property

Liked: It was easy to make new friends in the common area!

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

07 May 2013 Customer would recommend this property

Liked: Clean, fast reply to emails

Disliked: You have to pay 20 € for a lamp with a special socket so your electricity in your room will work! You will get back the 20€ but it is 1 € per day for electricity. Not so nice when you reach the hostel in the middle of the night with no more cash in your pockets and your dead mobile phone is your alarm clock!

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Ho Man Yue

Alone

Backpacking / gap year
Sightseeing & culture

06 May 2013 Ho Man would recommend this property

Liked: Quite gd.

Disliked: Ho Man left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alexander Ibbett

Alone

Business / conference
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family
Work / volunteering

01 May 2013 Alexander would recommend this property

Liked: Everything! It was clean tidy and organised. The staff were helpful polite and professional, they even assisted in helping me find accommodation for 6 months as far as they could.

Disliked: Nothing, If I was to be picky, the free WiFi internet is a little slow can If I was going to invest in anything to improve this hostel that would be it as everything else was absolutely great!

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

19 April 2013 Customer would recommend this property

Liked: Very modern facilities, clean and really good location. Internet for free and good atmosphere.

Disliked: In the kitchen there's not heaters for cooking

68.6%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

11 April 2013 Customer would recommend this property

Liked: could get wifi everywhere

Disliked: at first, i was usherd wrong room that is for male/female though i booked the room for only female.

42.9%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Hamed Mazaherylaghab

With friends / other travellers

Backpacking / gap year
Relaxation/spa

19 March 2013

Liked: its location

Disliked: no good sleep, to many people in one room, no friendly atmosphere, no lobby to hang out,

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vivien MAGNE

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

18 March 2013 Vivien would recommend this property

Liked: The room was spacious and really clean. Nice chilling lounge, also.

Disliked: Sewer odor in the toilets and almost all the soap containers for the wash stand were empty

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

07 March 2013 Customer would recommend this property

Liked: Help of fellow dormmates.

Disliked: First contact with staff.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Business / conference

20 February 2013 Customer would recommend this property

Liked: Das moderne look

Disliked: Ventilation in room fails. Cannot breath when room is full

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Business / conference

18 February 2013 Customer would recommend this property

Liked: Great structure. good systems. reasonable prices.

Disliked: Electrycity sockets work on demand.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference
Sightseeing & culture

13 February 2013 Customer would recommend this property

Liked: Very friendly staff, clean, and reasonably priced. I also felt very safe staying here.

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife

06 January 2013 Customer would recommend this property

Liked: the property is in great condition. it is very cool looking and upbeat, and the staff were very helpfull in finding stuff in the city... i definitely recommend

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

05 January 2013 Customer would recommend this property

Liked: Location, place, everything is quite new.

Disliked: This is a hotel made hostel. It is huge, but can also be very boring. The 14 bed dorms are quite noisy. They check-in big groups at the middle of the night and it makes it difficult to sleep. If one wants electricity near his/her bed they require to pay extra.

40.0%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 20%
Location - 40% Cleanliness - 60% Value - 20%

Ana Cecilia Lorenzo Leal

Alone

Backpacking / gap year

01 January 2013

Liked: Nothing

Disliked: There is no control at all. I esa traveling on mucho oenrique, and i've never felt more insecure In.my life.. people were smoking and drinking on the room and there was noice all the time, and people from reception did nothing

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Allyson cole

Alone

Sightseeing & culture

25 December 2012 Allyson would recommend this property

Liked: the rooms were very nice and people were helpful for places to go

Disliked: Rooms were really warm and the wimdow didnt open

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Jill Emmelhainz

As a family with children

Family Holiday
Sightseeing & culture

23 December 2012 Jill would recommend this property

Liked: With a fun clean-line decorating theme with just enough color to keep if from being boring, comfortable beds with private lockers, and a good locaion make this an excellent choice to stay.

Disliked: Honestly, I didn't find anything to complain about (other than the doors being noisy when we went in or out of the room to use the toilets in the middle of the night).

74.3%
Atmosphere - 20% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 40%

Joao Teixeira

Alone

City break
Partying / nightlife
Visiting friends or family
Work / volunteering

18 December 2012

Liked: It has good good facilities and it was clean.

Disliked: Atmosphere mainly. It seemed to me like a big hotel with shared rooms rather then being a place with a familiar atmosphere where you can easily meet people and feel part of a group instead of feeling just as a client. On top of this, it was packed with kids screaming and partying in the rooms, mainly the one just besides mine. I mentioned this in the reception and the answer was "Ah, you know how it is...". Also one thing i believe it's not very honest and happens in few hostels is to pay for essential things. For example the power outlet. There's an individual one for every bed, but you have to pay to use it. We can have a towel but they don't rent it. I had to buy one (when the point of backpacking is to carry the less i can).

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

marie fitzgerald

With friends / other travellers

Backpacking / gap year

02 December 2012 marie would recommend this property

Liked: BA lost my bags & the staff were very helpful. offered suggestions on what we should do in the city but didn't push the issue. Very modern & new.

Disliked: we were in a mixed dorm & the bathroom had no lock on it so it sometime may for awkardness.

65.7%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Susana Moreira

With my spouse / partner

City break

28 November 2012 Susana would recommend this property

Liked: The location, near the train station

Disliked: Susana left no negative feedback.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 40% Cleanliness - 100% Value - 60%

Elizabeth Viney

With friends / other travellers

Backpacking / gap year

25 November 2012

Liked: Good lockers, comfy beds and clean bathrooms. Very friendly and helpful staff!

Disliked: You have to pay just to use a plug socket! The kitchen was pointless as it had no hob or oven. Very noisey with people in the corridors all night long. The Tv was left on ALL NIGHT on VERY LOUD In the red light district of frankfurt. Not a pleasant area at all! Did not feel safe at night.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Business / conference

10 November 2012 Customer would recommend this property

Liked: The staff was really friendly and helpful!

Disliked: The room was kind of dusty...

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

06 November 2012 Customer would recommend this property

Liked: the breakfast was cheap

Disliked: the street beside it is very unsafe.