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Reviews of United Hostel Frankfurt City Center Frankfurt Hostel

Kaiser Str. 52, Frankfurt, Germany

Atmosphere 77%

Cleanliness 80%

Facilities 76%

Location 87%

Safety 82%

Staff 83%

Value 72%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Cafe
  • Common Room
  • Currency Exchange
  • Elevator
  • Foosball
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Breakfast 5.47USD

Important Information

Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show

Fair dates and special dates: 12 weeks prior to arrival, after which the entire stay will be charged as No-Show Following fair dates. To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of reservation. Your credit card will be charged at the time of reservation, which is not refundable. A free of charge cancellation is not possible once the reservation is confirmed. Every cancellation will be charged with 100% of the reservation amount as No-Show.

>> 29.08.2014 to 02.09.2014
>> 15.09.2014 to 19.09.2014
>> 07.10.2014 to 11.10.2014
>> 01.12.2014 to 04.12.2014 and 31.12.2014
Please note: Payment upon arrival by cash, credit cards, EC Karten, Maestro Check in from 14.00 Check out before 12.00 Breakfast not included Taxes included Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates:

Fair Dates / Special Dates 2015:
13.01.2015 to 16.01.2015
29.01.2015 to 02.02.2015
12.02.2015 to 17.02.2015
09.03.2015 to 13.03.2015
13.04.2015 to 17.04.2015
03.05.2015 to 06.05.2015
18.05.2015 to 21.05.2015
05.06.2015 to 07.06.2015
14.06.2015 to 18.06.2015
27.08.2015 to 02.09.2015
14.09.2015 to 26.09.2015
13.10.2015 to 17.10.2015
23.11.2015 to 26.11.2015
and 31.12.2015

• To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of Reservation, which is not refundable.
• A free of charge cancellation is only possible 12 weeks prior to arrival. Later Cancellations or No-Shows will be charged with 100% of the total amount.

*****United Hostel Policies********

Cancellations will be accepted free of charge until 24 hours prior to arrival (local time)

Cancellations during special dates:

Special Dates Cancellations will be charged with 100% of the total stay.

09.03.-13.03.2015, 27.03-29.03.2015, 13.04-17.04.2015, 03.05.-06.05.2015, 18.05-21.05.2015, 05.06.-07.06.2015,
14.06-18.06.2014,27.08.-02.09.2015, 14.09.-26.09.2015, 13.10.-17.10.2015, 23.11.-26.11.2015,31.12.2015

No Shows:
In case of no show, the first night will be charged.
No Shows during special dates are charged with 100% of the total stay.

Check-in / Check-out

Earliest check-in: 14:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

Atmosphere 77%

Cleanliness 80%

Facilities 76%

Location 87%

Safety 82%

Staff 83%

Value 72%

Showing 11-20 of 65 reviews

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
83% Overall Rating

Anonymous
22 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Great beds

Disliked: The lights in parts of the hostel (United diner & near lift) are very glarey and give the hostel a harsh/sterile feel.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
80% Overall Rating


03 May 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Overall most of the staff were lovely and were patient with my sort of OK German.

Disliked: One of the staff members was impolite.The wifi is basic and not too fast. OK for email and light browsing but not much more.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
89% Overall Rating

Anonymous
22 Apr 2015

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: I liked the order, the clean and well furnished environment. I also liked a lot the location, two steps from main train station and city center.

Disliked: The receptionist were not very patient in explaining eventual problems. There was not sufficient furniture for self kitchen area. The rooms were not too large.

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
91% Overall Rating

Anonymous
10 Jan 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: nice staff nice place easy to go to hostel from hbf. near hostel has alot of food or beverage .security is great ,one card to open every room ( door to dome,kitchen,toilet,shower room ,room etc.) / เดินทางสะดวกจากสถานีรถไฟหลัก ตรงดิ่งผ่านถนนแล้วตรงมาเรื่อยๆ บล๊อกที่2 โฮสเทลซ้ายมือ พนักงานทำงานเร็ว เป็นมิตร ห้องสะอาด มีอ่างล้างหน้าให้ อยู่ในย่านของกินเยอะ เดินไป โรเมอร์ใกล้ๆ ความปลอดภัยสูง ก่อนเข้าหอก็ต้องรูดการ์ด ถึงชั้นตัวเองต้องรูดการ์ด เจ้าห้องรูดการ์ด ครัวรูดการ์ด ห้องน้ำ ห้องอาบน้ำก็ต้องรูดการ์ด ปล.ข้างโฮสเทลมีร้าน 18+ ค่ะ แต่ติดๆกันจะเป็นแมคโดนัลกับร้านอาหารเอเชีย

Disliked: toilet smell bad / ห้องน้ำมีสองห้องต่อชั้นและกลิ่นค่อนข้างฉุน

Customer would recommend this property

40% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 20%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
40% Overall Rating

Anonymous
27 Dec 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Staff

Disliked: Red light district and loud doors

60% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
60% Overall Rating

Anonymous
08 Oct 2014

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: The location is fairly good despite it's in the red light district

Disliked: Located in the red light district… a strip club is just 2 shops next to the hostel, and this hostel does not really look like a hostel from the outside, there's no door at the entrance but colored led-ligts all over the place and a night club in it actually. Staff will help you when you are in need but I didn't feel them very friendly as in other hostels.

66% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 40%
  • Staff - 80%
  • Value - 60%
66% Overall Rating

Anonymous
27 Aug 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Good hostel for a quick night's stay

Disliked: Bathrooms were alright, but not the best

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
24 Aug 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, City break, Events / festivals, Partying / nightlife

Liked: good location, good service, friendly people

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
12 Aug 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: This was a great hostel. Everything was clean, amazing location, great staff, nicely kept building and plenty of bathrooms. Common room and kitchen were adequate.

Disliked: Kitchen could be a bit better equipped... but overall I enjoyed staying here

Customer would recommend this property

60% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 80%
  • Safety - 20%
  • Staff - 20%
  • Value - 80%
60% Overall Rating

Anonymous
09 Aug 2014

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: Renovated some years back

Disliked: Staff or the other roommates were not very willing to help another person in a emergency situation at night. The hostel area was pretty noisy also at the night due to the location.

Customer would recommend this property

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