We use cookies to give you the best possible experience on our site. By continuing to browse our site you are agreeing to our Cookies Policy and use of cookies technology. Find out more »

X
HostelBookers Logo
WEBSITE FEEDBACK
No booking fees

Reviews of United Hostel Frankfurt City Center

Hostel | Kaiserstr. 52, Frankfurt, Germany 60329

82.3% Overall Rating

157 out of 187 customers would recommend this property

Recent review (12/01/2015)

patchaporn sriklai thinks…

"nice staff nice place easy to go to hostel from hbf. near hostel has alot of food or beverage .security is great ,one card to open every room ( door to dome,kitchen,toilet,shower room ,room etc.) /…"

Read all United Hostel Frankfurt City Center reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Bar(s)
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Breakfast USD 4.93

What's Included

  • Luggage Room
  • Linen

Important Information

Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates: 12 weeks prior to arrival, after which the entire stay will be charged as No-Show Following fair dates. To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of reservation. Your credit card will be charged at the time of reservation, which is not refundable. A free of charge cancellation is not possible once the reservation is confirmed. Every cancellation will be charged with 100% of the reservation amount as No-Show. >> 29.08.2014 to 02.09.2014 >> 15.09.2014 to 19.09.2014 >> 07.10.2014 to 11.10.2014 >> 01.12.2014 to 04.12.2014 and 31.12.2014 Please note: Payment upon arrival by cash, credit cards, EC Karten, Maestro Check in from 14.00 Check out before 12.00 Breakfast not included Taxes included Please find the dates and policies below for cancellations. Non-fair dates: 1 day prior to arrival, after which the first night will be charged as No-Show Fair dates and special dates: Fair Dates / Special Dates 2015: 13.01.2015 to 16.01.2015 29.01.2015 to 02.02.2015 12.02.2015 to 17.02.2015 09.03.2015 to 13.03.2015 13.04.2015 to 17.04.2015 03.05.2015 to 06.05.2015 18.05.2015 to 21.05.2015 05.06.2015 to 07.06.2015 14.06.2015 to 18.06.2015 27.08.2015 to 02.09.2015 14.09.2015 to 26.09.2015 13.10.2015 to 17.10.2015 23.11.2015 to 26.11.2015 and 31.12.2015 • To confirm your reservation for the following periods, we require a prepayment of 100% of the booking amount at the time of Reservation, which is not refundable. • A free of charge cancellation is only possible 12 weeks prior to arrival. Later Cancellations or No-Shows will be charged with 100% of the total amount. *****United Hostel Policies******** Cancellations will be accepted free of charge until 24 hours prior to arrival (local time) Cancellations during special dates: Special Dates Cancellations will be charged with 100% of the total stay. 09.03.-13.03.2015, 27.03-29.03.2015, 13.04-17.04.2015, 03.05.-06.05.2015, 18.05-21.05.2015, 05.06.-07.06.2015, 14.06-18.06.2014,27.08.-02.09.2015, 14.09.-26.09.2015, 13.10.-17.10.2015, 23.11.-26.11.2015,31.12.2015 No Shows: In case of no show, the first night will be charged. No Shows during special dates are charged with 100% of the total stay.

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

See other properties in Frankfurt

Ramada Hotel Frankfurt City Center
32.34 USD

Hotel 4 star 82.1% 15 reviews
Hotel Elbe
20.28 USD

Hotel 3 star 67.4% 234 reviews
Comfort Hotel Frankfurt City Center
30.14 USD

Hotel 3 star 84.8% 27 reviews
Angel Hotel
43.85 USD

Hotel 2 star 75.6% 11 reviews
Hotel Union
33.98 USD

Hotel 3 star Not yet rated
City Hotel West
30.69 USD

Hotel 3 star 75.4% 50 reviews
Five Elements Hostel Frankfurt
20.68 USD

Hostel 86.3% 952 reviews
Frankfurt Hostel
18.63 USD

Hostel 85.4% 2184 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 27/03/2016

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 27/03/2016
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
82.3%

Overall Rating

157 out of 187 HostelBookers customers said that they would recommend 'United Hostel Frankfurt City Center'

Atmosphere
80.0%
Location
88.0%
Facilities
76.0%
Cleanliness
86.4%
Staff
80.0%
Value
81.6%
Safety
84.0%
Refine your results Showing 128 of 183 reviews Previous   1 | 2 | 3 | 4 | 5 | 6   Next
Reset filter
94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Piia Ronkainen

Alone

Sightseeing & culture

13 March 2014 Piia would recommend this property

Liked: Great location! Two blocks from trainstation and short stroll from pretty much everywhere you want to go (museums, bars, shopping, old town...) Room was big and very clean. Nice and soft bedlinen provided, no towels. Locker next to bed is big enough to fit backbag and lot's of other stuff. Very professional and friendly reception and staff. Keycard system works well and it gives secure feeling.

Disliked: The most expensive hostel I've ever been and I have travelled pretty much non-stop for 5 years! Also reading light was greatly missed.

85.7%
Atmosphere - 100% Staff - 40% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Business / conference
Events / festivals

13 March 2014 Customer would recommend this property

Liked: The location in the city centre, the ambient and good athmosphere. Friendliness of staff.

Disliked: Most of the staff seemed to be bored, slow and uninterested but friendly. When we asked for help we didn't get all the info which resulted in us wandering around looking for facilities. Electrical plugs in rooms only work if you get a small lamp from the reception which you cannot turn off. Breakfast ran out towards the end.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Kelly McGrath

Alone

Backpacking / gap year
Sightseeing & culture

26 February 2014 Kelly would recommend this property

Liked: Great for a place to get to know other travellers. Staff were great, and had lots of delicious wine to share! Despite having a crazy person in my room hiding behind the curtain whispering about God (obviously not the hostels fault) I still slept well in a comfy bed.

Disliked: None what so ever.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Billy Batchelor

Alone

Backpacking / gap year

25 February 2014 Billy would recommend this property

Liked: Very close to the train station and city centre, comfortable, great kitchen facilities.

Disliked: Having to make a deposit to use bedside power points.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vincent Signorelli

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

25 February 2014 Vincent would recommend this property

Liked: Good location. Easy to get to from train station. Bars and clubs close by

Disliked: Vincent left no negative feedback.

37.1%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 20% Value - 60%

Customer review

Alone

Work / volunteering

12 February 2014

Liked: Absolutely nothing

Disliked: The place got really dirty, unfriendly, full of drunks that walk naked at night and strange characters. Admittedly I stayed during the fair, but, honestly! Just one toilette for the whole floor, and that one broken, showers in the shared room stink incredibly, the stuff is unfriendly, they burg in the room at 3:00 and don't even think to keep down their voice... I've been in lots of hostels, and right now it's the worst... even in comparison to very cheap hostels in Berlin. Not worth the money!

85.7%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Alaa Montaser

Alone

City break
Sightseeing & culture

11 February 2014 Alaa would recommend this property

Liked: Central location

Disliked: You need to pay for electricity

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Paul Williams

Alone

Backpacking / gap year
City break
Partying / nightlife
Shopping
Sightseeing & culture

14 January 2014 Paul would recommend this property

Liked: modern building. friendly staff. nice beds, nice dorms. excellent location

Disliked: nothing against the property but somebody puked up in the shower and sink and didn't clean it up. gross

65.7%
Atmosphere - 80% Staff - 40% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Muhammad Naqib Mohd Salim

With friends / other travellers

Sports, adventure or outdoor activities

10 December 2013 Muhammad Naqib would recommend this property

Liked: - Facilities are good

Disliked: - €1 for electricity per bed per day. - Male receptionist hardly to smile

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Monika Saviciute

Alone

City break

13 November 2013 Monika would recommend this property

Liked: Location in the city, distance from train to airport, rooms

Disliked: Towels could be included in service

40.0%
Atmosphere - 60% Staff - 20% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 40% Value - 20%

Amadeo Souza

With friends / other travellers

Sightseeing & culture

29 October 2013

Liked: Good location, just it.

Disliked: Worst staff ever! Strange receptionists and strange customers. Maybe the worst hostel in my life. And it's not fair to pay for electricity.

48.6%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 100%
Location - 20% Cleanliness - 80% Value - 40%

Customer review

Alone

Relaxation/spa
Sightseeing & culture

15 October 2013

Liked: The rooms was clean, the shower was nice.

Disliked: You had to pay a 20 Euro deposit for a device and 1 E per day to use electricity. It was in a terrible section of Frankfurt. I did not feel safe going out at night in this part of town although I had been out late previous nights staying at a different hostel. I had to stay at this hostel due to a carpool situation falling through at the last minute. the other people in my room also stayed here as a last resort. The staff were extremely unhelpful and unfriendly. The main promotion was the neon lights everywhere of the bar atmosphere that "welcomed" you next door to a sleezy joint. Checkout was terrible also, with the staff acting as if you were bothering them from doing nothing. They did not help people who asked for things and I helped translate for a customer who was treated terribly.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kara Sammut

Alone

Backpacking / gap year

28 September 2013 Kara would recommend this property

Liked: I stayed for one night. great for getting to the bus station and airport for connecting flights elsewhere

Disliked: the kitchen was a sink, 3 microwaves and a fridge.... would have been good to have a hot plate of some sort to actually cook a meal.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Gavin Collins

Alone

Sightseeing & culture

25 September 2013 Gavin would recommend this property

Liked: stayed here for 3 nights , clean rooms bed comfortable, close to train station

Disliked: Gavin left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

16 August 2013 Customer would recommend this property

Liked: Good location, clean, good staff, right near the station (easy to find).

Disliked: Internet was slow, but usable (just). Could do with an oven or at least a cooking hob in the kitchen.

71.4%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Family Holiday
Relaxation/spa
Shopping
Sightseeing & culture

14 August 2013

Liked: It's quite closed to the train station and not far to the center. 24 hours reception.

Disliked: They charge 5€ for each person for the luggage for storage before check-in time. When we pay by different credit cards and try to take our stuffs from the reception, the staff is unpatient and the behavior is quite rude and unfriendly. The 10-beds room is pretty small. The private bathroom is even much smaller. Only one person inside would still feel crowded. Also it has no window in the bathroom. after showering, all warm air only comes out from the door and goes into the room, making the humility and temeprature pretty high. The plug in the room cannot be used freely. We have to go to the reception to borrow something and can turn the power on, which is very inconvenient.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

11 August 2013 Customer would recommend this property

Liked: Great location, facilities, clean and very modern. Very nice for a hostel! Better than a lot of hotels I have stayed in.

Disliked: No air conditioning in the room I had. A bit warm but not unbearable. A little noisy if your room is on the street but what you would expect in a main city.

62.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Jonathan Machuca

Alone

Backpacking / gap year

30 July 2013 Jonathan would recommend this property

Liked: The location

Disliked: We had to pay for energy (I couldn't charge my devices)

80.0%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

olivia logue

With my spouse / partner

Backpacking / gap year

23 July 2013 olivia would recommend this property

Liked: it closeness and modern design

Disliked: no air conditioning... it was extremely warm at night and without air conditioning it made it impossible to sleep

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

15 July 2013 Customer would recommend this property

Liked: The location was good.I

Disliked: Our bathroom smelt really bad. The kitchen only had a kettle and a microwave. Not a very social hostel. Very flimsy balcony thing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

diaa eldin atta

Alone

Relaxation/spa
Shopping

14 July 2013 diaa eldin would recommend this property

Liked: nice

Disliked: the electricity facility beside the bed

68.6%
Atmosphere - 100% Staff - 60% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Michael Arnold

With friends / other travellers

Backpacking / gap year

10 July 2013 Michael would recommend this property

Liked: Nice modern hostel with good facilities

Disliked: Requires a deposit for plugs No Oven/Hob in kitchen

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

10 July 2013 Customer would recommend this property

Liked: Location and clean

Disliked: Somewhat loud at night

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

anton zavarin

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

25 June 2013 anton would recommend this property

Liked: price, location, good facilities and services, safe

Disliked: wall sockets

42.9%
Atmosphere - 60% Staff - 20% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 20%

Customer review

Alone

Backpacking / gap year

19 June 2013

Liked: /

Disliked: - Need to pay in order to use the electric socket in the room - wifi very slow