Reviews of Cologne City Hotel

Frankfurter St. 61, Koeln-Muelheim, Cologne, Rheinland/Nordrhein-Westfalen, Germany 51065

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Customer Reviews & Ratings

68.3%

142 out of 174 HostelBookers customers said that they would recommend 'Cologne City Hotel'

Atmosphere
67.2%
Location
64.8%
Facilities
65.6%
Fun
43.2%
Staff
80.0%
Cleanliness
73.6%
Safety
80.0%
Value
72.0%

Customer Reviews: What did customers think about Cologne City Hotel?

What was the best part of your stay?
Date Cologne City Hotel Customer Reviews Overall Rating
02 December 2009
Customer review

It was one of the bad hotel that I have ever stayed. The hotel is not safe to stay.

25%
20 October 2009
Customer review

Close to rail and underground stations, easy short-term on-street parking. Didn't like the cigarette stink in the room; apparent plumbing problem (toilet cistern constantly filling); TV kept losing reception on all channels; general dated 1970s feel of carpets, bathroom etc.

65%
20 September 2009
Customer review

it dependson the room type you choose.

65%
19 September 2009
Daniel Carpenter

Nothing, it has no redeeming features. The matress pratically consisted of springs with a sheet wrapped round them. I'm not kidding, you could feel the springs digging into your every time you moved (I even took photos, they were that bad). The room I had didn't have a shower so it was a walk to another floor where you greeted by a disgusting bath with cracked enamel. peeling paint, a missing shower head and no shower curtain. The sign saying 'leave the room in the condition you found it' was cause for much hilarity. The breakfast was practically inedible. The milk was long life and tasted like it had just expired. There were a couple of soggy lettuce leaves, and some bread which was old and going hard around the edges. The hotel was dire. Really, do yourself a favour, pay an extra couple of Euros and go somewhere you won't bitterly regret

25%
12 September 2009
Customer review

Good value for money, friendly staff.

67%
07 September 2009
Customer review

Yhe staff was really helpful. The room was fairly quiet,which is a big plus. And the price was great.

75%
20 July 2009
Customer review

was very cheap

55%
20 July 2009
Customer review

It was close to the festival we were visiting and close to the U-bahn and other facilities.

62%
09 July 2009
Customer review

The hotel is on a very busy street and the traffic is extremely noisy all night, even with the windows closed. My bathroom did not have a shower, only a discolored, cracked tub with a hose attached to the faucet (no place to connect it to the wall either). Since I canceled one night ahead of time, when I checked in the manager told me I had to pay the hotel more than I agreed to for the remaining nights. When I questioned that, he told me that my only other choice was to cancel my reservation and find somewhere else to stay (meaning I would lose my deposit), and then hung up the phone on me. I was shocked he would treat a customer like this over a relatively small amount of money.

45%
04 June 2009
Customer review

The room was clean and ready, although when we booked our room we were told that breakfast was included in the listed price, when in reality it was extra. Also, we had a power outage for over 20 minutes and the only staff member working did not really know how to fix the problem. It was a little far from downtown, but very close to many different lines of public transit.

67%
15 May 2009
Santosh Venkataraman

This was an excellent place to stay in. I wish I could have stayed longer.

85%
13 April 2009
Customer review

clean and a nice place

85%
10 December 2008
Customer review

The situation, the prize, the size of the room.

87%
17 November 2008
Customer review

Its near venues Palladium and E-Werk, so its a perfect location to stay after a concert

90%
21 October 2008
Customer review

ITS A VERY QUIET AND SERENE PLACE

95%
04 October 2008
Diane Moore

Was a hotel at hostel prices, would reccommend staying here however it is quite far out of the city but close to both the U & S bahn stations. we walked into town along the river which took about 1 hour but a pleasant walk. The staff on reception were incredibly friendly and helpful =)

80%
26 September 2008
Customer review

Nice place, good restaurants around, near the Koln Fair and just two stops from the center

82%
11 September 2008
Customer review

Free internet, place to put luggage after check-out

67%
07 August 2008
Thomas Illingworth

for what we paid we got a very high quality room which was possibly worth more than the cost

75%
25 July 2008
Customer review

Staff were very helpful and friendly

72%
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