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Reviews of Amstel House

Hostel | Waldenserstrasse 31, Berlin, Germany 10551

86.2% Overall Rating

978 out of 1067 customers would recommend this property

Recent review (28/08/2015)

Demelza Donoghue thinks…

"Good vibe in the common rooms, great staff. I also liked that they had a buffet breakfast but there was another kitchen people staying there could use."

Read all Amstel House reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Bicycle hire
  • Laundry service
  • Wake-up calls
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area

Purchasable Extras

  • Breakfast USD 5.59
  • Towel USD 1.12

What's Included

  • Luggage Room
  • Linen

Important Information

**DIFFERENT/ SPECIAL CANCELLATION POLICY** New Year 2014/2015 During the New Years Eve period from December 28th, 2014 to January 2nd, 2015 reservations with a minimum stay will be accepted, only. Please note that there is no check out on January 1st, 2015. Cancellations announced more than 28 days are free of charge. Cancellations announced less than 28 days before arrival or no shows are charged with the originally booked grand total (100%). Cancellations have to be announced in written form, only (no phone calls!). In case of cancellations with costs, the according fees will be charged to your credit card. By confirming your booking you are accepting these special cancellation terms. REGULAR Cancellation Policy Customers can cancel their reservation free of charge up to 2 days before arrival (local time) in written form, only. Cancellations via phone are not acceptable. In case of cancellations with costs, the according fees will be charged to the given credit card. By confirming your booking you are accepting to withdraw the first night costs as a cancellation/ no show fee and these cancellation terms. Generally, payments made to HostelBookers are non-refundable.

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

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86.2%

Overall Rating

978 out of 1067 HostelBookers customers said that they would recommend 'Amstel House'

Atmosphere
87.2%
Location
83.2%
Facilities
84.8%
Cleanliness
83.2%
Staff
88.8%
Value
85.6%
Safety
90.4%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Demelza Donoghue

Alone

Backpacking / gap year
Visiting friends or family

28 August 2015 Demelza would recommend this property

Liked: Good vibe in the common rooms, great staff. I also liked that they had a buffet breakfast but there was another kitchen people staying there could use.

Disliked: It was all good.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Eva van Swaaij

Alone

Business / conference

23 August 2015 Eva would recommend this property

Liked: It was close to the location I needed to be at.

Disliked: There was a really big group of dutch students, who were very loud and disturbed the atmosphere a lot. Showers were not always clean

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

cinzia carrieri

Alone

Sightseeing & culture

17 August 2015 cinzia would recommend this property

Liked: the position, the staff

Disliked: the kitchen is too small in comparison to the people in the hostel

74.3%
Atmosphere - 60% Staff - 20% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Melissa Brett

With friends / other travellers

Backpacking / gap year

16 August 2015 Melissa would recommend this property

Liked: good communal space and low number rooms.

Disliked: The staff are not very efficient. Everything takes a very long time to complete.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

Alone

Visiting friends or family

03 August 2015 Customer would recommend this property

Liked: Good location, good price, nice atmosphere

Disliked: Staff was a little unfriendly

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

joileen Mischel

Alone

Sightseeing & culture

30 July 2015 joileen would recommend this property

Liked: Ithe hostel was very clean and well presented without being flash. Staff were always on tap when needed and helpful. Staff spoke English too which was very helpful. The happy hour was a good idea also. The breakfast was good and sufficient for a start to the day.

Disliked: The only negative was the attitude of the man running the kitchen. Very grumpy and unhelpful. Maybe he is unhappy with the job as everything seems like an effort. A simple request elicited a growl.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Victoria Wong

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

30 June 2015 Victoria would recommend this property

Liked: Fairly central, easy to get around Berlin from their location (but the metro map they provide is 3 years old and there is a lot of construction currently going on so some lines are closed/altered). Reasonably-sized rooms. €1,50 beers at happy hour was a plus!

Disliked: Not the cleanest, broken elevator (sucks if you're on the 4th floor, although they have a second, slightly frightening elevator further down the hall), no wifi in the rooms and it was hard to connect sometimes.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Shreyas Krishnaswamy

Alone

Backpacking / gap year
Partying / nightlife

17 April 2015 Shreyas would recommend this property

Liked: Really modern look and facilities, comfortable beds and decent toilet facilities. On par in quality and look with some lower end hotels that I have seen

Disliked: A bit far from the nearest Metro and the main train station. also location wise it is NOT A GOOD PLACE IF YOU COME TO PARTY as most of the bar and club scene is situated more in East Berlin. I know its not a fault of the premises but its something that wasnt very apparent while booking.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

08 April 2015 Customer would recommend this property

Liked: I liked how friendly the staff was and how clean and spacious the rooms were.

Disliked: I didn't like the washrooms--they were rather nasty smelling.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

06 April 2015 Customer would recommend this property

Liked: Big common area with a of of things to do. Happy hours was great and there was a pool table, ping pong and a lot of places to sit and meet other travellers

Disliked: Location was close to transport I to the City center, but walking there was not very senic

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

24 March 2015 Customer would recommend this property

Liked: the common place is really good.

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Julie Neyman

Alone

Shopping
Sightseeing & culture
Work / volunteering

13 March 2015 Julie would recommend this property

Liked: It was clean, neet area, nice beds.

Disliked: The showers are two small, you can't get dressed in them and then you have comunal showers so when you go out to get dressed the men could be standing there... it's not confortable, there's no place to put shampoo etc.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Stephanie Gray

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

07 February 2015 Stephanie would recommend this property

Liked: Loved the friendliness and chilled atmosphere about the place, I felt instantly welcome and at home, perfect for a first time traveller who may be a little apprehensive. The staff were so quick to jump to any request or assist in any way they could whether it was ordering a drink or asking about directions to certain locations or even recommendations. Amazing place!

Disliked: Nothing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

02 February 2015 Customer would recommend this property

Liked: Very nice place - nice reception with comfy sofas, bar, big common area, great breakfast n super friendly staff. As well I like, that the hostel offers female bedrooms with only 4 beds.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Xiao Yue Wang

With friends / other travellers

Backpacking / gap year

08 January 2015 Xiao Yue would recommend this property

Liked: Amazing place to stay, such friendly atmosphere and great staff! Would recommend to everyone!

Disliked: Xiao Yue left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

orhan aytekin

With friends / other travellers

Events / festivals

04 January 2015 orhan would recommend this property

Liked: pretty nice

Disliked: nothing at all

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

03 January 2015

Liked: Atmosphere and offers

Disliked: bathrooms, charging stations in the big bed rooms (to less of

51.4%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 40% Cleanliness - 60% Value - 60%

benjamin scott

Alone

City break
Shopping
Sightseeing & culture
Work / volunteering

26 December 2014

Liked: was easy to get to from tegel

Disliked: not much atmosphere. showers were 'out of order' close to my room so i had to walk quite a way to get washed. was just a bit far out of the centre of berlin.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ivan Kolárik

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

16 September 2014 Ivan would recommend this property

Liked: Nice, clean, safe and close to the center. You just take one U-train and you're there. The hostel is close to the Westhafen S-Bahn station, from where you easily get almost anywhere. The staff was very helpful as well.

Disliked: Ivan left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tena Marusevec

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

07 September 2014 Tena would recommend this property

Liked: Clean, big lockers, helpfull staff, free wifi, nice neigbourhood, bike friendly, gaming room, kitchen

Disliked: -

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Danilo Escobedo

With friends / other travellers

Sightseeing & culture

06 September 2014 Danilo would recommend this property

Liked: Staff is very kind and very helpful. Rooms are clean and comfortable according to price.

Disliked: The only problem I found was my room window was an inner part of the building. When catering/food downloads supplies., trolleys to move them are noisy.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

rebecca rendell

Alone

Backpacking / gap year

28 August 2014 rebecca would recommend this property

Liked: Really nice facilities. Very friendly and helpful staff.

Disliked: A bit of a way from the centre. But plenty of public transport options to get to main places.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Erin Murphy

With my spouse / partner

Backpacking / gap year

26 August 2014 Erin would recommend this property

Liked: Clean and safe. Location is easy to get to alexanderplatz and zoogarten (so anywhere). Showers were always hot and clean. Wifi only in lobby but works quite well.

Disliked: Couldn't use kitchen till 10am unless you ordered breaky with the hostel. So we ate breaky out all the time.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Ehsan Gharaei

With my spouse / partner

Sightseeing & culture

24 August 2014 Ehsan would recommend this property

Liked: Everything was perfect

Disliked: Bathroom was really small

68.6%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

Alone

Partying / nightlife
Sightseeing & culture
Visiting friends or family

23 August 2014

Liked: Staff were friendly and helpful. Rooms were what you would expect and the price for your staff very reasonable.

Disliked: The kitchen for residents did not open until 10am which was not good enough if you were thinking about making an early start to your day. I had to go without breakfast most days of my stay. Also the breakfast offered was not very good although to be honest it was cheap at five euros. I think the kitchen should be open 24 hours a day and cleaned whenever it needed as that was the reason for it not to be open when asked.


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