Reviews of Amstel House
Waldenserstrasse 31, Berlin, Germany 10551
Customer Reviews & Ratings
406 out of 478 HostelBookers customers said that they would recommend 'Amstel House'
- Atmosphere
- Location
- Facilities
- Fun
- Staff
- Cleanliness
- Safety
- Value
Customer Reviews: What did customers think about Amstel House?
| Date | Amstel House Customer Reviews | Overall Rating |
|---|---|---|
| 04 August 2009 |
Customer reviewIt is a very nice place to meet people and have fun. And it is also cheap and easy to reach. |
95% |
| 01 August 2009 |
Jurriaan VisserNice clean hostel. Not to far from the city center. |
80% |
| 27 July 2009 |
Customer reviewReally cheap, but terrible rooms and toilets. For one or two nights okay, but not for a longer time. |
50% |
| 26 July 2009 |
Customer reviewnice place for meeting new people . the bar is a´good place to stay at night |
57% |
| 24 July 2009 |
Baili FosterNice lounge area, no problems meeting people, but its super far away from.. everything |
75% |
| 22 July 2009 |
Alja ?etinatable tenis, bar at the reception... |
82% |
| 21 July 2009 |
Customer reviewthe building lookes nice from the outside. the bar is also very nice. |
85% |
| 16 July 2009 |
Customer reviewThe bar next door; TIP: you can smoke whatever you like there! |
65% |
| 15 July 2009 |
Peter McNamaraI had a great time at this place. There's a big common area downstairs with a nice atmosphere, couches and a bar where I met plenty of other travellers. The staff were super friendly and helpful and gave me some really good tips on where to go in Berlin and how to get around I'll definitely be back here. It was good value and the breakfast is one of the best around! |
100% |
| 14 July 2009 |
Customer reviewThe australian guy in the reception during the night is the BEST! I'm sorry but I dont know his name. He was always very helpful and atencious with a smile on the face! =] Great guy! The hostel is a little bit far from the city center, but I recomend! |
82% |
| 10 July 2009 |
Customer reviewClean, comfortable, perfectly normal, average hostel. Breakfast is too expensive to be worth it (there's a good bakery near by), but that's pretty much true everywhere. |
75% |
| 09 July 2009 |
Customer reviewCons: They have strict quiet hours, but didn't make an effort to enforce them. Both nights I stayed, the hostel was booked up with teenage tourist groups and they were extremely loud and disrespectful late into the night. They ran around the hallways, screaming and passed from room to room until 1:30 in the morning. I had to go to the front desk to ask them to quiet the kids, but there was only one lady at the front desk and she was on the phone. I waited for awhile for her to get off, but got tired of standing there so I went back upstairs and told the kids to be quiet myself. After going back to bed, the kids continued to be noisy, so I went back downstairs and this time there was an additional staff member there and I asked him for help. He immediately took care of the problem and apologized, but they should have been monitoring the property so I didn't have to leave my room and wait in line at the front desk to get help - twice. This went on both nights and nothing was done until my second night there when I asked them to do something. Also, the front desk was busy almost every time I needed something. They didn't ever seem to have enough staff on to handle the needs of the guests - again, there were large groups of students staying, so the front desk seemed really backed up. If I needed something simple like a map or to purchase time on a computer, I had to wait behind huge lines of check-ins. I think they should designate a space for quick help if they are only going to have 2 staff members on during peak hours.They offer bikes for rent, but they don't even offer hourly rentals. Even if you just want to ride for 2 hours, you have to pay for an entire day, plus put down a 15 euro deposit, which is cash only! I felt like this was ridiculous considering that some travelers are only coming through for a short amount of time. I wanted to rent a bike on my second ( last ) night there, just to take in as much of the city as I could in my last few hours there, and grab some dinner, but they wouldn't let me rent a bike for just 2 hours, and they only took cash for the deposit. I was even willing to pay the fee for the entire day, but I didn't have cash, so I couldn't rent anyway. I offered my card for the deposit and they were not flexible. In general, I thought that they tried to charge for every little extra amenity, which seemed like kind of a rip off. The hostel I stayed in before this one charged 16 euro per night and offered unlimited free computer and internet access, free printing, free and unlimited towel services, included continental breakfast, and had free shuttle services around the clock. This place didn't offer those kinds of amenities and wanted to charge for all extras. Pros:They offered a good breakfast with a lot of variety (for a charge), and my room was nice and seemed to be well maintained for the price. The bathrooms seemed clean and the common areas were clean as well. I thought the atmosphere in the lobby area was nice and inviting. The staff was friendly and helpful for the most part. If I ever had a question, they were happy to help me. The location seemed good. It wasn't in the middle of all of the action, but it was close to public transportation, so it was easy to get around. The entry was secure. |
62% |
| 03 July 2009 |
Customer reviewMost of all I liked friendliness of the staff. |
85% |
| 01 July 2009 |
Customer reviewKind staff,not so far from the center,cheap restaurants and a good coffee- shop/bakery around. |
70% |
| 30 June 2009 |
andrew eastleynice and clean, a little bit out of the way though |
70% |
| 29 June 2009 |
Customer reviewnice place to stay |
77% |
| 29 June 2009 |
Customer reviewIt was a nice travel to Berlin |
75% |
| 27 June 2009 |
Kathy ConnorServed our purposes as a short stay to visit Berlin. |
80% |
| 15 June 2009 |
Vicente MauricioLocation, clean, cheap . . . |
87% |
| 05 June 2009 |
Katalin MorganIts central location and the price plus the fact that they have female dorms |
80% |
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