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Reviews of Citystay Mitte

Hostel | Rosenstraße 16, direct at Hackescher Markt, Berlin, Germany 10178

87.5% Overall Rating

1123 out of 1204 customers would recommend this property

Recent review (25/09/2014)

Ian Hunter thinks…

"With the exception of the teenagers running up and down the hallways, it was quiet and comfortable. You need bigger pillows! Cool vibe in the main foyer."

Read all Citystay Mitte reviews

Facilities

  • Bar
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Laundry service
  • Bar(s)
  • Café
  • Common area / room
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area

Purchasable Extras

  • Breakfast USD 6.96
  • Linen USD 3.16

What's Included

  • Luggage Room
  • Towel

Important Information

For groups bigger than 10 please contact HB directly, if a booking is made for more than 10 people then the booking will be cancelled with no refund.

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

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87.5%

Overall Rating

1123 out of 1204 HostelBookers customers said that they would recommend 'Citystay Mitte'

Atmosphere
87.2%
Location
98.4%
Facilities
79.2%
Cleanliness
86.4%
Staff
84.8%
Value
87.2%
Safety
89.6%
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94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Xiaoyue Sun

Alone

City break
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

11 May 2012 Xiaoyue would recommend this property

Liked: Fantastic location, easy to find and convenient to go

Disliked: I didnt see the point why should check in and check out over again during the stay, esp when I came back pretty exhausted after the day, waiting in the long queue and then when it was my turn the staff told me that I had no reservation and I did not pay for the 3rd night..

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

City break

08 May 2012 Customer would recommend this property

Liked: good atmosphere, friendly stuff, great location

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

08 May 2012 Customer would recommend this property

Liked: Great atmosphere and really good location, plus the rooms are big and well kept. Had a great night's sleep ready for a big day of sight seeing :)

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

06 May 2012 Customer would recommend this property

Liked: Great location and the staff were super friendly

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Kirsten Wunder

Alone

Backpacking / gap year
Partying / nightlife
Relaxation/spa
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

23 April 2012 Kirsten would recommend this property

Liked: The location was absolutely fantastic; right in the center of everything. And the closeness of Kaiser's made it very convenient if you didn't feel like buying expensive restaurant food.

Disliked: The wi-fi didn't work in only one of the rooms; my room. Not terribly bad, but slightly inconvenient. I just had to hang out in the lobby to use the internet.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ABDUL FATTAH BIN ISMAIL

With friends / other travellers

Sightseeing & culture

17 April 2012 ABDUL FATTAH would recommend this property

Liked: the location is great, not too far and easy to get to from berlin Hbf. the staff is very helpful, they saw us really tired from our trip and let us check in early since no one was using the room the day after. the atmosphere is really nice and cozy.

Disliked: the direction given in hostelbookers is a bit confusing so we spent an hour looking for the hostel in a very cold morning weather and surprisingly, even the locals that we asked did not know the name of the street where the hostel is located. maybe they should give more accurate direction.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With a large group / tour

Backpacking / gap year
Events / festivals
Sightseeing & culture

16 April 2012 Customer would recommend this property

Liked: I felt I was in walking distance of everything. great service.

Disliked: a bit noisy if people on your floor got home running and shouting in the Am´s, but only heard if before I when to bed a couple times.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Runar Eltervåg

With a large group / tour

Business / conference
Partying / nightlife
Shopping
Sightseeing & culture
Work / volunteering

15 April 2012 Runar would recommend this property

Liked: verry nice

Disliked: Loud noices from hallway.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture

14 April 2012 Customer would recommend this property

Liked: We were a couple in our late 20s who enjoy travel and are not ready to stay in hotels yet. We liked the atmosphere and location and 23hr facilities. Our double room was very comfortable and had all the basics you need. The place was really clean and shared showers, toilets and basins were fine.

Disliked: Doors opening and closing and footsteps disturbed us a little when sleeping, but only due to the nature of the building (no carpet & modern self closing doors), but small compaint compared to the facilities and security of the building overall.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Courtney Reed

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

06 April 2012 Courtney would recommend this property

Liked: Very clean and close to everything. The showers were good and private and the rooms very spacious.

Disliked: No free wifi in room, only in the bar area of the hostel, probably should have been advertised more clearly.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Kent Molin

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

26 March 2012 Kent would recommend this property

Liked: Great location and good standard!

Disliked: did´t get that hostel family feling..

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Isabela Souza

With friends / other travellers

Sightseeing & culture

19 February 2012 Isabela would recommend this property

Liked: The place is very clean (including shared bathrooms and rooms) and the staff is really friendly, they can help you in everything you need.

Disliked: I don't have anything to say against this hostel.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Nikola Pijovic

With friends / other travellers

Sightseeing & culture

29 November 2011 Nikola would recommend this property

Liked: great location, spacious room, clean bathrooms and plenty of them, price

Disliked: Nikola left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

20 November 2011 Customer would recommend this property

Liked: You don't know what a good hostel is until you've been to a bad one. I'm staying at a bad one, so this one's great. Free wifi, luggage room, friendly staff, plenty of restrooms, good beds, beds have individual lights, lockers in rooms, good prices on drinks as well.

Disliked: Nothing.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Tom Rodgers

With my spouse / partner

Backpacking / gap year

14 November 2011 Tom would recommend this property

Liked: super friendly and helpful staff, excellent location

Disliked: party city so can be a bit loud at night but no worse than any other hostel

68.6%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break

10 November 2011 Customer would recommend this property

Liked: The hostel was in a good location and stuff was friendly.

Disliked: The breakfast was horrible. You'll get better from another hostels with the same amount of money. The staff wasn't able to recommend any special nice bar/restaurant around the hood which was kinda awkward? There were loads of restaurants around but it would be nice to get some recommendations when you are in a new town!

82.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

30 October 2011 Customer would recommend this property

Liked: Bathroom/Toilets/ showerrooms were clean Safe (locks, lockers)

Disliked: Mattress was worn out

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Visiting friends or family

29 October 2011 Customer would recommend this property

Liked: Very convenient to the main points of interest of Berlin.

Disliked: Nothing

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

adam O'Brien

Alone

Backpacking / gap year
Shopping
Sightseeing & culture
Visiting friends or family

22 October 2011 adam would recommend this property

Liked: Great location, staff were ok, rooms are clean... nice bar/common room downstairs, free wifi

Disliked: The breakfast is pretty poor for 5 euro, the showers are annoying you have to keep pressing the button and there is no curtain or screen so everything in the room gets wet...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Ditte Høybye

With friends / other travellers

City break

22 October 2011 Ditte would recommend this property

Liked: Good location

Disliked: Everything was good

62.9%
Atmosphere - 80% Staff - 20% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

20 October 2011 Customer would recommend this property

Liked: Location

Disliked: The fact you have to pay for linen and internet, although showers are plentiful, they make you feel like you are in a prison, and the water is really hard and kinda hurts. Also, when the staff are changing over, they put a sign up saying "please give us 5 minutes" but 30 minutes after waiting they were finally able to help me with a minor enquiry. Pretty rude!

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

City break

17 October 2011 Customer would recommend this property

Liked: + Super location, in the middle of everything but still on a quiet road. + Cheap price. + Staff friendly. + Pub crawl (every day at 20.00 SHARP) cool. + Good beer in bar :P

Disliked: - Breakfast pricy (4.5€) -A somewhat "sterile" feeling of the rooms. - Bar OK but atmosphere nothing special.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

City break
Shopping
Sightseeing & culture

12 October 2011 Customer would recommend this property

Liked: Great location, great location and great location!!!

Disliked: The staff member did not really make me feel welcome.

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cate Dalziel

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

12 October 2011 Cate would recommend this property

Liked: Location, Price, Bar was AMAZING!!!! Open pretty much all the time and very reasonable priced cocktails and beer. Fab, modern decor. Clean bedding and comfy enough dorms. Nice and secure with magnetic swipe cards :)

Disliked: Staff seemed to let the place down. Were happy to leave you waiting much longer than necessary because they were chatting to someone else at the bar, they were generally unhelpful or short when you asked questions. Showers were also V. annoying as you have to hold button down to restart every 15 seconds!! At least a minute would have been helpful when trying to wash hair etc

80.0%
Atmosphere - 60% Staff - 40% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Daisy Dsouza

With friends / other travellers

Backpacking / gap year

11 October 2011 Daisy would recommend this property

Liked: Spacious rooms, nice coffee and close to the train station.

Disliked: The staff were not particularly friendly, the comptuers are expensive to use and the showers are a bit annoying as they turn off every five seconds!


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