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Reviews of Citystay Mitte

Hostel | Rosenstraße 16, direct at Hackescher Markt, Berlin, Germany 10178

87.5% Overall Rating

1123 out of 1204 customers would recommend this property

Recent review (25/09/2014)

Ian Hunter thinks…

"With the exception of the teenagers running up and down the hallways, it was quiet and comfortable. You need bigger pillows! Cool vibe in the main foyer."

Read all Citystay Mitte reviews

Facilities

  • Bar
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Laundry service
  • Bar(s)
  • Café
  • Common area / room
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area

Purchasable Extras

  • Breakfast USD 6.96
  • Linen USD 3.16

What's Included

  • Luggage Room
  • Towel

Important Information

For groups bigger than 10 please contact HB directly, if a booking is made for more than 10 people then the booking will be cancelled with no refund.

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

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87.5%

Overall Rating

1123 out of 1204 HostelBookers customers said that they would recommend 'Citystay Mitte'

Atmosphere
87.2%
Location
98.4%
Facilities
79.2%
Cleanliness
86.4%
Staff
84.8%
Value
87.2%
Safety
89.6%
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91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Partying / nightlife
Sightseeing & culture
Visiting friends or family

17 December 2012 Customer would recommend this property

Liked: Friendly and helpfull staff, 24 hours reception who speaks many languages. Central location near a lot of public transport. Clear public space and facilities, 24 hours hot showers. Our Ikea furnished room was perfect, all we needed was there. During our stay it was freezingly cold outside. The room is equipped with a perfectly working central heating system and the room was hot within a second. All you can eat breakfast incl tea and coffee for just 4,80 Euro! Fresh grinded coffee at the bar for 1,40 Euro's if I'm not mistaken!

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Events / festivals
Sightseeing & culture
Visiting friends or family

02 December 2012 Customer would recommend this property

Liked: Excellent excellent EXCELLENT location. On the first day, we were given incredible instructions on what to do an when, so it was a great service for first time visitors. You can rent just about everything for a deposit and you get it all back when you check out. And it's cool that they are very in tune with being green.

Disliked: No complaints.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

19 November 2012 Customer would recommend this property

Liked: The location is excellent, the hostel is nice and clean and the rooms are nice. I liked the backyard very much, although I couldn't enjoy it as it was very cold.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

RAJESH GANAPATI NAIK

With friends / other travellers

Sightseeing & culture

14 October 2012 RAJESH GANAPATI would recommend this property

Liked: Vry gud

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

11 October 2012 Customer would recommend this property

Liked: location

Disliked: showers a bit of a walk from the dorm

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Elizabeth Magno

With friends / other travellers

Sightseeing & culture

08 October 2012 Elizabeth would recommend this property

Liked: Best location, friendly, helpful staff

Disliked: nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities

03 October 2012 Customer would recommend this property

Liked: The staff were great, very helpful and friendly. The Hostel was in a great location, with good facilities

Disliked: Nothing about the property but on the first night of my stay the other guests were really noisey and made sleeping difficult.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

02 October 2012 Customer would recommend this property

Liked: Great location. If you don't mind walking u can easily get everywhere u need to in Berlin. Museum island and alexander platz are especially close. Everything is nice and clean and bar is great. There are plenty of showers with lots of hot water. Overall, good stay

Disliked: Only been given the wrong room and they could do with another staff member on reception so that they have more time for guests

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rodrigo Contesini

With friends / other travellers

Business / conference

27 September 2012 Rodrigo would recommend this property

Liked: location and cleanliness

Disliked: nothing!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

City break

24 September 2012 Customer would recommend this property

Liked: Citystay's location is simply unbeatable, you're right next to Alexanderplatz and Musuem Island and it's a lovely 10-15 minute stroll down the Royal Boulevard to Brandenburger Tor. Hackescher Markt is right nearby and well worth a look, lots of boutique and big chain shops set amongst picturesque courtyards. You can catch the metro from Alexanderplatz or Hackescher Markt, both only 5 mins walk away. Compared to other hostels in Europe, Citystay has a lot of little but important extras - like a good breakfast, downstairs bar and cafe, beautiful internal courtyard, computers and free wifi in the lobby, electrical sockets and personal lamps by the bed, hairdryers/towels/locks for hire (free if you leave a deposit) and lots of tourist info. Had to pay about 2 euros extra per night for bed linen. The rooms had small lockers so I could lock up my valuables, but there was nowhere to secure my luggage before check-in time so I left it in a locker at Alexanderplatz station for 4 euros/day. I found the staff very nice and helpful. Overall it was excellent value for such a great location and one of the better hostels I've stayed in across Europe.

Disliked: My only complaint was the shared bathroom arrangement, the toilets are like little cement cells with no windows and got pretty grotty after a while. There were also no windows in the showers so it got very steamy and dirty too.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vinicius Nascimento

Alone

Backpacking / gap year

21 September 2012 Vinicius would recommend this property

Liked: Everything. Good showers and roooms, very friendly staff, fast wi-fi, elevator, perfect location (very close to underground station, supermarkets, and city centre) etc

Disliked: Expensive breakfast,

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

City break
Sightseeing & culture

19 September 2012 Customer would recommend this property

Liked: The room was nice and clean, the staff were helpful and usually knowledgeable, the location is excellent.

Disliked: There were some guests(?) who were shouting and cursing loudly in the hall outside the rooms at 5 or 6 am. The showers are annoying to use - the light is turned on by a motion sensor, but if the shower curtain is drawn the sensor does not recognize that one is still in the shower, and you find yourself in the dark until you shake the curtain a bit. The water also goes off automatically after about 20 seconds, so one has to keep pressing it. The hostel indeed has free WiFi, but reception in the rooms at the top floor is nonexistent. Nowadays, I find that highly unsatisfactory. Almost all guests have some kind of laptop, tablet or smartphone, and shouldn't be forced to leave their room in search of the common room in order to have internet access.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Christophe Haus

Alone

Business / conference
Events / festivals
Partying / nightlife

17 September 2012 Christophe would recommend this property

Liked: Was sleeping in a 10 people room. Still quiet and safe. The location is also perfect (next to Alexanderplatz). And the price very cheap.

Disliked: Christophe left no negative feedback.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Carly Rolfe

With my spouse / partner

Backpacking / gap year

10 September 2012 Carly would recommend this property

Liked: The hostel was in a really good location, this was one of our favourite things about the place. There was free wi-fi, a decent bar and the staff were friendly.

Disliked: The dorm room we stayed in was so hot and there were no fans provided. Also, as the dorm overlooked the courtyard, it was really noisy until the early hours - not good if you're trying to sleep!

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Visiting friends or family

09 September 2012 Customer would recommend this property

Liked: really good location, 24hr reception and bar staff were usually pretty helpful clean and pretty quiet at night for such a big hostel location cant be beaten though

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

Alone

Business / conference

05 September 2012

Liked: perfect location

Disliked: very dirty and room and smelly aisle !!!!

The property's response is...

54.3%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

Relaxation/spa
Romantic getaway

31 August 2012

Liked: nothing.

Disliked: staff, and it is not easy to sleepd at night.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

29 August 2012 Customer would recommend this property

Liked: Great breakfast,good value for money for such a central location. Most staff were helpful and friendly

Disliked: Size of hostel, large number of beds means it is very busy. But it is spacious and expected in a big city

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

27 August 2012 Customer would recommend this property

Liked: Location was excellent, great atmosphere and bar area.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

27 August 2012 Customer would recommend this property

Liked: Location

Disliked: None

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

27 August 2012 Customer would recommend this property

Liked: Location, decor, spacious rooms, quiet rooms

Disliked: None.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

LIP SHIEN ANG

With friends / other travellers

Backpacking / gap year

18 August 2012 LIP SHIEN would recommend this property

Liked: Good location and clean

Disliked: Internet is poor

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife

16 August 2012 Customer would recommend this property

Liked: clean, good location, friendly staff

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 20% Value - 80%

Rodrigo Franco

With friends / other travellers

Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

12 August 2012 Rodrigo would recommend this property

Liked: Great location, good staff.

Disliked: Poor wireless system, bad cleaning service, shower drain was clog

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

07 August 2012 Customer would recommend this property

Liked: nice rooms, cool outdoor and bar area, awesome location

Disliked: showers were horrible


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