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Reviews of Citystay Mitte

Hostel | Rosenstraße 16, direct at Hackescher Markt, Berlin, Germany 10178

92.7% Overall Rating

1115 out of 1194 customers would recommend this property

Recent review (27/07/2014)

Emily Dillistone thinks…

"My room was very spacious and colourful. I was lucky with my roommates, and the rest of the people staying at the hostel seemed nice too. Quite a lot of young people and students. The staff was…"

Read all Citystay Mitte reviews

Facilities

  • Bar
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Laundry service
  • Bar(s)
  • Café
  • Common area / room
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area

Purchasable Extras

  • Breakfast USD 7.30
  • Linen USD 3.32

What's Included

  • Luggage Room
  • Towel

Important Information

For groups bigger than 10 please contact HB directly, if a booking is made for more than 10 people then the booking will be cancelled with no refund.

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

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92.7%

Overall Rating

1115 out of 1194 HostelBookers customers said that they would recommend 'Citystay Mitte'

Atmosphere
91.2%
Location
100.0%
Facilities
84.8%
Cleanliness
92.8%
Staff
92.0%
Value
92.0%
Safety
96.0%
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94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

City break

24 September 2012 Customer would recommend this property

Liked: Citystay's location is simply unbeatable, you're right next to Alexanderplatz and Musuem Island and it's a lovely 10-15 minute stroll down the Royal Boulevard to Brandenburger Tor. Hackescher Markt is right nearby and well worth a look, lots of boutique and big chain shops set amongst picturesque courtyards. You can catch the metro from Alexanderplatz or Hackescher Markt, both only 5 mins walk away. Compared to other hostels in Europe, Citystay has a lot of little but important extras - like a good breakfast, downstairs bar and cafe, beautiful internal courtyard, computers and free wifi in the lobby, electrical sockets and personal lamps by the bed, hairdryers/towels/locks for hire (free if you leave a deposit) and lots of tourist info. Had to pay about 2 euros extra per night for bed linen. The rooms had small lockers so I could lock up my valuables, but there was nowhere to secure my luggage before check-in time so I left it in a locker at Alexanderplatz station for 4 euros/day. I found the staff very nice and helpful. Overall it was excellent value for such a great location and one of the better hostels I've stayed in across Europe.

Disliked: My only complaint was the shared bathroom arrangement, the toilets are like little cement cells with no windows and got pretty grotty after a while. There were also no windows in the showers so it got very steamy and dirty too.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vinicius Nascimento

Alone

Backpacking / gap year

21 September 2012 Vinicius would recommend this property

Liked: Everything. Good showers and roooms, very friendly staff, fast wi-fi, elevator, perfect location (very close to underground station, supermarkets, and city centre) etc

Disliked: Expensive breakfast,

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

City break
Sightseeing & culture

19 September 2012 Customer would recommend this property

Liked: The room was nice and clean, the staff were helpful and usually knowledgeable, the location is excellent.

Disliked: There were some guests(?) who were shouting and cursing loudly in the hall outside the rooms at 5 or 6 am. The showers are annoying to use - the light is turned on by a motion sensor, but if the shower curtain is drawn the sensor does not recognize that one is still in the shower, and you find yourself in the dark until you shake the curtain a bit. The water also goes off automatically after about 20 seconds, so one has to keep pressing it. The hostel indeed has free WiFi, but reception in the rooms at the top floor is nonexistent. Nowadays, I find that highly unsatisfactory. Almost all guests have some kind of laptop, tablet or smartphone, and shouldn't be forced to leave their room in search of the common room in order to have internet access.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Christophe Haus

Alone

Business / conference
Events / festivals
Partying / nightlife

17 September 2012 Christophe would recommend this property

Liked: Was sleeping in a 10 people room. Still quiet and safe. The location is also perfect (next to Alexanderplatz). And the price very cheap.

Disliked: Christophe left no negative feedback.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Carly Rolfe

With my spouse / partner

Backpacking / gap year

10 September 2012 Carly would recommend this property

Liked: The hostel was in a really good location, this was one of our favourite things about the place. There was free wi-fi, a decent bar and the staff were friendly.

Disliked: The dorm room we stayed in was so hot and there were no fans provided. Also, as the dorm overlooked the courtyard, it was really noisy until the early hours - not good if you're trying to sleep!

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Visiting friends or family

09 September 2012 Customer would recommend this property

Liked: really good location, 24hr reception and bar staff were usually pretty helpful clean and pretty quiet at night for such a big hostel location cant be beaten though

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

Alone

Business / conference

05 September 2012

Liked: perfect location

Disliked: very dirty and room and smelly aisle !!!!

The property's response is...

54.3%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

Relaxation/spa
Romantic getaway

31 August 2012

Liked: nothing.

Disliked: staff, and it is not easy to sleepd at night.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

29 August 2012 Customer would recommend this property

Liked: Great breakfast,good value for money for such a central location. Most staff were helpful and friendly

Disliked: Size of hostel, large number of beds means it is very busy. But it is spacious and expected in a big city

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

27 August 2012 Customer would recommend this property

Liked: Location was excellent, great atmosphere and bar area.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

27 August 2012 Customer would recommend this property

Liked: Location

Disliked: None

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

27 August 2012 Customer would recommend this property

Liked: Location, decor, spacious rooms, quiet rooms

Disliked: None.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

LIP SHIEN ANG

With friends / other travellers

Backpacking / gap year

18 August 2012 LIP SHIEN would recommend this property

Liked: Good location and clean

Disliked: Internet is poor

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife

16 August 2012 Customer would recommend this property

Liked: clean, good location, friendly staff

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 20% Value - 80%

Rodrigo Franco

With friends / other travellers

Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

12 August 2012 Rodrigo would recommend this property

Liked: Great location, good staff.

Disliked: Poor wireless system, bad cleaning service, shower drain was clog

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

07 August 2012 Customer would recommend this property

Liked: nice rooms, cool outdoor and bar area, awesome location

Disliked: showers were horrible

88.6%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

07 August 2012 Customer would recommend this property

Liked: Loved the courtyard and room was clean and bright

Disliked: Staff did not have much knowledge on hot spots/where to go at night - provided very vague answers

68.6%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Dario Torretta

With friends / other travellers

City break
Family Holiday
Sightseeing & culture

07 August 2012 Dario would recommend this property

Liked: Central position

Disliked: The hostel is suited for young party people...It's too noise for normal tourists

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Molly Robinson

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

02 August 2012 Molly would recommend this property

Liked: Great hostel, right in the centre of town, one stop away on the tram to the main tram station. Bar had a really great atmosphere, the rooms were comfortable and the price was excellent!

Disliked: Molly left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

02 August 2012 Customer would recommend this property

Liked: Good bar, outdoor area, was playing the olympics

Disliked: no kitchen

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hugo Aguirre Herrainz

With my spouse / partner

Romantic getaway

01 August 2012 Hugo would recommend this property

Liked: The staff was very helpful and nice. They have good facilities and a nice common room. The atmosphere looks great and young. The location if fantastic, really close to the central station and all museums.

Disliked: They gave us some a twin room instead of double due to lack or available doubles... If you booked a double, ensure they provide it so!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jessica Knight

With friends / other travellers

Backpacking / gap year
Partying / nightlife

31 July 2012 Jessica would recommend this property

Liked: You meet a LOT of new people. And they give you a free alcoholic beverage on arrival. And it is very clean for a hostel.

Disliked: There are A LOT of people in this place. Yes it is spacious still.... But think like a 12 story apartment building. SO MANY rooms.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chris Wilson

With friends / other travellers

Backpacking / gap year

29 July 2012 Chris would recommend this property

Liked: Good location, Helpful staff, busabout stopped there so there were alot of others travelling around there.

Disliked: nothing

77.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Hen Yacobson

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

24 July 2012 Hen would recommend this property

Liked: the room was okay. the shared bathrooms were clean. there was a nice patio and free wi-fi in the lobby. Generally, the location is quite good, just behind the TV tower, many places to go by walk at daytime.

Disliked: The light in the bathrooms and in the toilets turn off every little while which was annoying. maybe we had not so much good experience because in the night we were looking for something to eat (around midnight) and there was totally nowhere to eat in the whole area, and the receptionist said he can't help us, and the whole thing quite ruinned our night. and though I mentioned its close to many places worth visiting at daylight, we haven't found too many places to go out at night.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

23 July 2012 Customer would recommend this property

Liked: Excellent location!!! close to all the tourist sites and close to the S-bahn station. The hostel is clean and have adequate toilets and bathrooms for all the backpackers.

Disliked: The light of the bathroom will turn off automatically if u didnt move alot....which is quite annoying.... No kitchen..... The staff is not very helpful....


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