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Reviews of Citystay Mitte Berlin Hostel

Rosenstrasse 16, Berlin, Germany

Atmosphere 84%

Cleanliness 74%

Facilities 71%

Location 94%

Safety 79%

Staff 89%

Value 82%

What's Included

  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Cafe
  • Card Phones
  • Common Room
  • Elevator
  • Free City Maps
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Not Included
  • Luggage Storage
  • Meals available
  • Outdoor Terrace
  • Postal Service
  • Reading Light
  • Reception (limited hours)
  • Telephone Fax Facilities
  • Towels Included
  • Towels for hire

Purchasable Extras

  • Breakfast 6.43USD
  • Linen 2.92USD

Important Information

For groups bigger than 10 please contact HB directly, if a booking is made for more than 10 people then the booking will be cancelled with no refund.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

Atmosphere 84%

Cleanliness 74%

Facilities 71%

Location 94%

Safety 79%

Staff 89%

Value 82%

Showing 121-80 of 80 reviews

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 60%
74% Overall Rating

Anonymous
26 Jul 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: The hostel was in a really good location, this was one of our favourite things about the place. There was free wi-fi, a decent bar and the staff were friendly.

Disliked: The dorm room we stayed in was so hot and there were no fans provided. Also, as the dorm overlooked the courtyard, it was really noisy until the early hours - not good if you're trying to sleep!

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
24 Jul 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: nice rooms, cool outdoor and bar area, awesome location

Disliked: showers were horrible

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
89% Overall Rating

Anonymous
24 Jul 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Loved the courtyard and room was clean and bright

Disliked: Staff did not have much knowledge on hot spots/where to go at night - provided very vague answers

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
24 Jul 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Good location, Helpful staff, busabout stopped there so there were alot of others travelling around there.

Disliked: nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
21 Jul 2012

Travel Type:
With my spouse / partner

Trip Type:
Romantic getaway

Liked: The staff was very helpful and nice. They have good facilities and a nice common room. The atmosphere looks great and young. The location if fantastic, really close to the central station and all museums.

Disliked: They gave us some a twin room instead of double due to lack or available doubles... If you booked a double, ensure they provide it so!

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
21 Jul 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Excellent location!!! close to all the tourist sites and close to the S-bahn station. The hostel is clean and have adequate toilets and bathrooms for all the backpackers.

Disliked: The light of the bathroom will turn off automatically if u didnt move alot....which is quite annoying....No kitchen.....The staff is not very helpful....

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
17 Jul 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Great hostel, right in the centre of town, one stop away on the tram to the main tram station. Bar had a really great atmosphere, the rooms were comfortable and the price was excellent!

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 20%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 60%
66% Overall Rating

Anonymous
17 Jul 2012

Travel Type:
Alone

Trip Type:
Beach / sunbathing, Partying / nightlife, Shopping, Sightseeing & culture

Liked: Lots of people around

Disliked: I don't think they clean the rooms very often, mine was disgusting when I arrived, clearly hadn't been vacuumed for a week, dirty bathroom, no toilet paper. Also the wifi is annoying, you have to keep re-entering the password

Customer would recommend this property


The property's response is

Hello Melanie,

we are sorry, that you where not satisfied with us. but we definately cleaned the room daily. you had an en-suite bath which was cleaned in the morning between 10 and 14,
the locking into the wifi is neccesary I am sorry but it is valid for 7 hours.

martin

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
17 Jul 2012

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Nice location, friendly staff, free wifi, seems secure

Disliked: remember, you need your own padlock for the lockers. Other than that, nothing

Customer would recommend this property


The property's response is

Thanks for your rating,
we offer padlocks for a deposit of 10,-€ at the reception, those fit
perfectly to our lockers. If they where out, when you asked for one we are sorry.
we´ve put some more to the reception.

sorry for any inconvenience

martin

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
16 Jul 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: The location

Disliked: It is quite noisy

Customer would recommend this property

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