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Reviews of Citystay Mitte Berlin Hostel

Rosenstrasse 16, Berlin, Germany

Atmosphere 82%

Cleanliness 74%

Facilities 70%

Location 94%

Safety 77%

Staff 89%

Value 80%

What's Included

  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Cafe
  • Card Phones
  • Common Room
  • Elevator
  • Free City Maps
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Not Included
  • Luggage Storage
  • Meals available
  • Outdoor Terrace
  • Postal Service
  • Reading Light
  • Reception (limited hours)
  • Telephone Fax Facilities
  • Towels Included
  • Towels for hire

Purchasable Extras

  • Breakfast 6.70USD
  • Linen 3.05USD

Important Information

For groups bigger than 10 please contact HB directly, if a booking is made for more than 10 people then the booking will be cancelled with no refund.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

Atmosphere 82%

Cleanliness 74%

Facilities 70%

Location 94%

Safety 77%

Staff 89%

Value 80%

Showing 101-86 of 86 reviews

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
27 Sep 2012

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: The staff were great, very helpful and friendly. The Hostel was in a great location, with good facilities

Disliked: Nothing about the property but on the first night of my stay the other guests were really noisey and made sleeping difficult.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
22 Sep 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Great location. If you don't mind walking u can easily get everywhere u need to in Berlin. Museum island and alexander platz are especially close. Everything is nice and clean and bar is great. There are plenty of showers with lots of hot water. Overall, good stay

Disliked: Only been given the wrong room and they could do with another staff member on reception so that they have more time for guests

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
19 Sep 2012

Travel Type:
Alone

Trip Type:
City break

Liked: Citystay's location is simply unbeatable, you're right next to Alexanderplatz and Musuem Island and it's a lovely 10-15 minute stroll down the Royal Boulevard to Brandenburger Tor. Hackescher Markt is right nearby and well worth a look, lots of boutique and big chain shops set amongst picturesque courtyards. You can catch the metro from Alexanderplatz or Hackescher Markt, both only 5 mins walk away. Compared to other hostels in Europe, Citystay has a lot of little but important extras - like a good breakfast, downstairs bar and cafe, beautiful internal courtyard, computers and free wifi in the lobby, electrical sockets and personal lamps by the bed, hairdryers/towels/locks for hire (free if you leave a deposit) and lots of tourist info. Had to pay about 2 euros extra per night for bed linen. The rooms had small lockers so I could lock up my valuables, but there was nowhere to secure my luggage before check-in time so I left it in a locker at Alexanderplatz station for 4 euros/day. I found the staff very nice and helpful. Overall it was excellent value for such a great location and one of the better hostels I've stayed in across Europe.

Disliked: My only complaint was the shared bathroom arrangement, the toilets are like little cement cells with no windows and got pretty grotty after a while. There were also no windows in the showers so it got very steamy and dirty too.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
17 Sep 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Everything. Good showers and roooms, very friendly staff, fast wi-fi, elevator, perfect location (very close to underground station, supermarkets, and city centre) etc

Disliked: Expensive breakfast,

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
16 Sep 2012

Travel Type:
With friends / other travellers

Trip Type:
Business / conference

Liked: location and cleanliness

Disliked: nothing!

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 60%
77% Overall Rating

Anonymous
14 Sep 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: The room was nice and clean, the staff were helpful and usually knowledgeable, the location is excellent.

Disliked: There were some guests(?) who were shouting and cursing loudly in the hall outside the rooms at 5 or 6 am.The showers are annoying to use - the light is turned on by a motion sensor, but if the shower curtain is drawn the sensor does not recognize that one is still in the shower, and you find yourself in the dark until you shake the curtain a bit. The water also goes off automatically after about 20 seconds, so one has to keep pressing it.The hostel indeed has free WiFi, but reception in the rooms at the top floor is nonexistent. Nowadays, I find that highly unsatisfactory. Almost all guests have some kind of laptop, tablet or smartphone, and shouldn't be forced to leave their room in search of the common room in order to have internet access.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
13 Sep 2012

Travel Type:
Alone

Trip Type:
Business / conference, Events / festivals, Partying / nightlife

Liked: Was sleeping in a 10 people room. Still quiet and safe. The location is also perfect (next to Alexanderplatz). And the price very cheap.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
02 Sep 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Visiting friends or family

Liked: really good location, 24hr reception and bar staff were usually pretty helpful clean and pretty quiet at night for such a big hostel location cant be beaten though

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
51% Overall Rating

Anonymous
30 Aug 2012

Travel Type:
Alone

Trip Type:
Business / conference

Liked: perfect location

Disliked: very dirty and room and smelly aisle !!!!


The property's response is

Hi,
Thank you for the review. I'm very sorry for the bad feeling. We just tried another ecological red wall paint, which gave this terrible smell all over the level. Once on the wall, it is hard to fight against it but we won ;)

Best regards

Arne

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
24 Aug 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Location

Disliked: None

Customer would recommend this property

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