HostelBookers Logo
Website feedback

Reviews of Heart of Gold Hostel Berlin Hostel

Johannisstr. 11, Berlin, Germany

Atmosphere 86%

Cleanliness 92%

Facilities 87%

Location 95%

Safety 94%

Staff 90%

Value 92%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Towels Included
  • Vending Machines
  • Wheelchair Friendly

Purchasable Extras

  • Breakfast 4.86USD

Important Information

Groups consisting of more than 9 people must book via the group bookings department. The hostel does not accept these bookings through this website and reserves the right to cancel them without refunding the deposit.
-
Special Conditions for New Years bookings including 31st December:
Minimum stay is 5 Nights. No Check-In or Check-Out on 1st January. The full prepayment is required, your credit card will be charged immediately with the full amount. It is not refundable in case of cancellation or no show. If the full payment is not possible, the booking won't be complete and you might loose your beds.
-
City Tax is not included in the prices.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

Atmosphere 86%

Cleanliness 92%

Facilities 87%

Location 95%

Safety 94%

Staff 90%

Value 92%

Showing 1-10 of 119 reviews

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
13 Apr 2016

Travel Type:
Alone

Trip Type:
City break, Sports, adventure or outdoor activities

Age Range:
31-40

Liked: Good location near U- and S-Bahn stations

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Apr 2016

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture, Visiting friends or family

Age Range:
18-24

Liked: The hostel had a great vibe and it was so easy to meet people! I really liked the lobby area with the bar and pool table and the rooms were always very clean and I felt safe as well.

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
74% Overall Rating

Anonymous
21 Mar 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
31-40

Liked: Friendly Staff

Disliked: uncapped rubbish bin in the dorm.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
19 Jan 2016

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Age Range:
31-40

Liked: Nice people, good place.

Disliked: None

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
04 Jan 2016

Travel Type:
With friends / other travellers

Liked: Location, price, free towels, coffee and tea.

Disliked: Too much like a hotel, harder to meet people than in other hostels. The rules of the bar were strict.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
03 Jan 2016

Travel Type:
With friends / other travellers

Liked: Loved everything about it, staff were friendly and could party till 4.30am at the bar. Would definitely consider coming back again! Maybe when it's a bit warmer instead of -12..

Disliked: Nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
31 Dec 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Events / festivals, Partying / nightlife

Liked: Great ambiance, party atmosphere since it was on new years eve

Disliked: Needed a lock to secure my items in my room, safe would be better

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
29 Dec 2015

Travel Type:
With my spouse / partner

Trip Type:
City break, Romantic getaway, Sightseeing & culture

Liked: Great location and cheap, friendly bar! Had everything we needed including hairdryer, free computers and padlocks for safe storage.

Disliked: Showers were a bit odd as can see the silhouette of the person next to you. Also could use some hooks for hanging clothes and towel etc. But otherwise good quality showers

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
24 Dec 2015

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: .

Disliked: .

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
74% Overall Rating

Anonymous
09 Dec 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: It was in a good location to explore Berlin, with good access to S-Bahn, tram and bus, but still in a quieter and more upmarket area than some other the other hostels in Berlin. It was not a party hostel, although plenty of people were drinking and having a good time, it was a good place to come back to and rest at night.The staff could sometimes be very 'direct', but that's the German way, and they were all very friendly and helpful. I liked the fact that all of the essentials were included in the price, which is not always the case in European hostels. The bedding and some others required a deposit, but was only 5 Euro, tea and coffee was free all day. Breakfast was cheap and basic (Bread, jam, nutella, chesse), but there were so many options in the area, we always skipped it. Beer was around 2.50 for a large glass, which was reasonable.The room was generally very clean, as were the bathrroms. There are around 6 private bathrooms with toilet on each floor, these were always clean, had good hot water and never had to wait. It is a very secure hostel, with security doors at the main bar area and then again key card access to your room.

Disliked: The mattresses were thin and were not very comfortable as there was metal bar across the middle which you could feel while in bed. The pillow was also worn out and 'lumpy'.We noticed a number of people, including one of our group, had trouble using the key card for the security door. This was easily fixed by asking at reception, but could be annoying, especially as it was obviously a recurring issue.

Customer would recommend this property

Check Availability