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Reviews of Heart of Gold Hostel Berlin

Hostel | Johannisstr. 11, Berlin, Germany 10117

85.5% Overall Rating

765 out of 819 customers would recommend this property

Recent review (10/04/2014)

Daniel Western thinks…

"The location is very convenient if you want to do some sightseeing in the centre of Berlin. Its also pretty cheap. Breakfast is good value for money."

Read all Heart of Gold Hostel Berlin reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area

Purchasable Extras

  • Breakfast USD 5.53

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

Please note that groups consisting of more than 10 people must book via the group bookings department. The hostel does not accept these bookings through the website and reserves the right to cancel them without refunding the deposit.

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

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85.5%

Overall Rating

765 out of 819 HostelBookers customers said that they would recommend 'Heart of Gold Hostel Berlin'

Atmosphere
87.2%
Location
88.8%
Facilities
78.4%
Cleanliness
84.0%
Staff
87.2%
Value
90.4%
Safety
82.4%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

31 October 2010 Customer would recommend this property

Liked: really clean and comfortable hostel in a great location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Partying / nightlife

26 October 2010 Customer would recommend this property

Liked: The location is excellent! it's 5 minutes away from the center and in the middle of the night life area! great! The athmosphere is really cool the decoration it's great and they have really funny staff. Everything was clean and they had lockers. The kitchen was ok too. In the main room they have free coffee and milk :)

Disliked: No dislikes to comment!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

17 October 2010 Customer would recommend this property

Liked: Great atmosphere, loved the 24 hour bar!

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Business / conference
Sightseeing & culture

17 October 2010 Customer would recommend this property

Liked: nice and cleen bathroom

Disliked: noisy people (but that doesnt have anything to do with a hostel itself though)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chris Shoubridge

With a large group / tour

Partying / nightlife

11 October 2010 Chris would recommend this property

Liked: We booked the large appartment. It is huge. We could not beleive how good it was. 24 hour bar. Superb for a group. Also very cheap and very central.

Disliked: Everything was really good.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bing En See Toh

Alone

Backpacking / gap year

10 October 2010 Bing En would recommend this property

Liked: very clean, near to city centre. reception guy in the morning is very helpful.

Disliked: the guy with the specs manning night shift needs to improve his attitude and attentiveness towards guest.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break

06 October 2010 Customer would recommend this property

Liked: I enjoyed my stay.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chin Lai Li

With friends / other travellers

Backpacking / gap year

28 September 2010 Chin would recommend this property

Liked: Great location, great room, clean toilet, friendly staff, free wifi provided yoou use your own laptop, everything awesome!

Disliked: Chin left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

27 September 2010 Customer would recommend this property

Liked: The beds/bedding were a bit substandard but the rooms were a reasonable size and the common room and walkways were great. They served breakfast for a good price and had washing and drying facitlities too. It was well situated, about 5 minutes from the train station.

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Amanda Weare

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year

23 September 2010 Amanda would recommend this property

Liked: Great location! Walking distance to just about everything! Close to bars and restaurants too

Disliked: Very slow staff and reception

80.0%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

18 September 2010 Customer would recommend this property

Liked: The hostel had a bar, this made it easy to meet people and provided somewhere to relax without going out. The decor was fun and modern, definitely aimed at a younger crowd. It was close to the city centre as well as bars and eateries on Orianenburgerstrasse.

Disliked: The staff were not overly helpful - they didn't rush to help us and did not inform us that there were not sheets on our beds on the first night. The showers were fine on the first day, but unclean on the second day due to the large amount of people using them and a blocked plughole!

65.7%
Atmosphere - 80% Staff - 20% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture
Partying / nightlife

17 September 2010

Liked: Close to sights, clubs, bars et cetera

Disliked: Some members of staff were very helpful, others however were not. Staff smoking indoors, while guest can not. Staff ignored us for some time to drink beer, and others were generally dismissive.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

10 September 2010 Customer would recommend this property

Liked: The room was big and the bed was comfortable. The breakfast was also really good. Is in a great location near some fantastic artist squats.

Disliked: The only thing really was that there was no lock on the shower door in the larger rooms, with one of the showers in the girls actually being two. I was told there was no lock for safety reasons but when we stayed an extra night in a better room there were locks on the doors. Wasn't too chuffed about about the idea of sharing the shower tbh.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

Alone

City break

03 September 2010 Customer would recommend this property

Liked: Perfect location. The staff was ok. Really nice breakfast.The bathrooms are good. All in all the place is really good.

Disliked: It is a mystery why for 4 days no one cleaned our dorm room and was obvious it hasn't been cleaned even long before that, and didn't even tidy the beds after 3 people left.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

31 August 2010 Customer would recommend this property

Liked: Great staff, close to S-bahn station, free fresh towels at any time, if you stay for 3 nights you get a great free breakfast. Highly recommended.

Disliked: Nothing.

85.7%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Christopher Dickinson

Alone

Sports, adventure or outdoor activities
City break
Sightseeing & culture
Partying / nightlife

24 August 2010 Christopher would recommend this property

Liked: Good to meet people

Disliked: unsure about locker facilities

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

22 August 2010 Customer would recommend this property

Liked: The Heart Of Gold had a great atmosphere and all the facilities you needed. The 6-bed dorms were comfortable and each had different themes. Along each corridor, there were plenty of showers, which were cleaned every day. Internet was good value for money and breakfast was included if you stayed 4/5 nights. Staff on reception were very friendly (especially Peter) and the bar was open 24/7 and reasonably priced. Outside, there was a beer garden, which was fantastic for meeting new people and chilling. The hostel was located just outside the main stretch in Berlin and was only 5 minutes walk from the train station. A fabulous hostel to stay in and would definitely recommend it.

Disliked: Some of the beds were a little bit saggy but the sheets and bed linen were free. Expect the unexpected when sharing a dorm!

77.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 20%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

15 August 2010

Liked: Bar! Internet access! Great location.

Disliked: One of the janitors or maintenance people of the building (not the hostel staff) stole my camera. I saw him do it and he wouldn't give it back. He was in his 40's, always wearing only black, had long hair, but was balding on top.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Lindsee Gregory

With friends / other travellers

Backpacking / gap year

15 August 2010 Lindsee would recommend this property

Liked: The staff was friendly and helpful and the bar in the hostel was good too.

Disliked: Sometimes it was a little too loud and some of the girls' showers on the 2nd floor were clogged.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Yi-Fan Liao

Alone

Sports, adventure or outdoor activities

12 August 2010

Liked: good location. indoor is clean.

Disliked: toilet isn't clean enough and the number isn't enough too. it's noisy at midnight.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

hélène vuaroqueaux

With friends / other travellers

Sightseeing & culture
Partying / nightlife

09 August 2010 hélène would recommend this property

Liked: The place is really nice and very confortable. There is a large choice for the breakfast.ON top of that, the staff is really helpful, they always gave us very good tips!IN a conclusion, it is a very good place to stay in Berlin!

Disliked: hélène left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Craig Scott

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

09 August 2010 Craig would recommend this property

Liked: Very enjoyable hostel

Disliked: Craig left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Partying / nightlife

09 August 2010 Customer would recommend this property

Liked: Great atmosphere, really easy to meet fellow travellers. The staff are really nice and helpful. Clean and Alexanderplatz is only about a 10 minute walk away

Disliked: Can't think of anything in particular

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

09 August 2010 Customer would recommend this property

Liked: Very good.

Disliked: Not very comfortable bathroom.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

06 August 2010

Liked: Great location.

Disliked: It was frick'n cold... in the rooms, finally I bailed on it and went else where.... you can't check in until 2 pm, that sucked! Big TIme!


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