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Reviews of Heart of Gold Hostel Berlin

Hostel | Johannisstr. 11, Berlin, Germany 10117

85.1% Overall Rating

786 out of 844 customers would recommend this property

Recent review (06/07/2014)

"There is nothing not to like about this hostel. The staff were very helpful, the rooms were clean and it has a good location."

Read all Heart of Gold Hostel Berlin reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area

Purchasable Extras

  • Breakfast USD 5.36

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

Please note that groups consisting of more than 10 people must book via the group bookings department. The hostel does not accept these bookings through the website and reserves the right to cancel them without refunding the deposit.

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

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85.1%

Overall Rating

786 out of 844 HostelBookers customers said that they would recommend 'Heart of Gold Hostel Berlin'

Atmosphere
85.6%
Location
94.4%
Facilities
84.0%
Cleanliness
80.0%
Staff
84.0%
Value
86.4%
Safety
81.6%
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82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

27 December 2010 Customer would recommend this property

Liked: It was located in the heart of town. Within walking distance to Museum Island and the Berliner Dome. You could also get to the Brandenburg Gate within a 20 minute walk. The hostel was also fairly interesting. You picked your own bed from one of the 3 or 4 rooms. Each room had about 20 beds in it. You could also rent a lock and toss your stuff in a locker.

Disliked: I think there was only one bathroom for all the rooms. The mens one smelled aweful. It also could be a hassel to get into the shower since there was only one shower in the bathroom. I was traveling in a slow time of year but there were times I had to wait for another person to finish or another person was waiting for me to finish.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Elizabeth Vogel

With my spouse / partner

Sightseeing & culture

16 December 2010 Elizabeth would recommend this property

Liked: Free wi-fi (only in common area), large room size & bathroom size.

Disliked: The room card sometimes didn't work & you had to try it a million times before you could finally get into the room.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Megan Condie

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

14 December 2010 Megan would recommend this property

Liked: Within walking distance to Brandenburg Gate, Gerdarmenmarkt, Museum Island etc. Also very close to two train stations. The staff were very friendly and helpful and even gave me breakfast for free. Dorms were toasty warm even though it was very cold outside, spacious and had plenty of lockers. Dorms are a mix of bunks and single beds which I liked because climbing a ladder after a big night out in Berlin is challenging! No eating or drinking in the rooms, but that's ok because you can do it in the bar downstairs, even allowed to bring in drinks you've bought elsewhere. Also love free wifi! Was also able to easily meet other travelers in the bar.

Disliked: Showers turns off after every 20 seconds.

88.6%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

07 December 2010 Customer would recommend this property

Liked: Very clean, comfotable place. But most importantly, a great location, and a great price.

Disliked: The bathroom was fairly small

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities
Sightseeing & culture
Partying / nightlife
Visiting friends or family
Romantic getaway

05 December 2010 Customer would recommend this property

Liked: lively atmosphere, some interior decorations, breakfast, location.

Disliked: late check-in, but it's not realy bad.

85.7%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Paloma Domingues

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

03 December 2010 Paloma would recommend this property

Liked: The location is fantastic and the breakfast in the morning was reaaaaaally nice! There is hot water everytime and the shower is very powerful. There is a nice bar at night (and is far from the dorms, so people who want to sleep don't hear anything at all!) Definetelly, was the best hostel I have ever been!!!

Disliked: The key card wasn't working very well and I didn't like the fact of having 2 showers together in the ladies bathroom. It would give us more privice if they were separeted. I also think that the bathrooms of the mega dorm could be cleaned more often (sometimes the drain was blocked and the water flood)

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

30 November 2010 Customer would recommend this property

Liked: very interesting decor

Disliked: next to an abandoned lot, obnoxious visitors in the mega dorms - don't stay in the mega dorms if you can help it!

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

21 November 2010 Customer would recommend this property

Liked: Easily accessible location, one of the staff members was super helpful and nice :) Good bar area with pool table

Disliked: Dorm rooms very big and had some dodgy showers (two in one area with no privacy!), someone had their laptop stolen just before I checked in, also one of the staff members wasn't so helpful and nice :(

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

myles stack

Alone

Backpacking / gap year

20 November 2010 myles would recommend this property

Liked: cheap good breakfast warm rooms friendly staff

Disliked: myles left no negative feedback.

68.6%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Sebastian Vaniglia

Alone

Backpacking / gap year

18 November 2010 Sebastian would recommend this property

Liked: The lockers are very good.

Disliked: Sebastian left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Jin Ooi

Alone

Sightseeing & culture

15 November 2010 Jin would recommend this property

Liked: ...

Disliked: ...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ruengkiat Ruengpreechavech

With friends / other travellers

Backpacking / gap year

15 November 2010 Ruengkiat would recommend this property

Liked: Many things

Disliked: Nothing

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Karina Thomé Ferreira Rêgo

Alone

Backpacking / gap year
Sightseeing & culture

09 November 2010 Karina would recommend this property

Liked: the hostel is good... It worth the price....clean rooms, clean bathrooms, friendly staff, nice breakfast... good location for sightsseing....

Disliked: I have no big complains...

68.6%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

07 November 2010 Customer would recommend this property

Liked: Great Location and breakfast was good

Disliked: Strange layout of room, we booked a 14 bed but they are all joined so it was much bigger and noiser than it should have been. also meant sharing bathrooms with more people. also there was no lock on the shower doors with one of the showers in the girls was a double so showered in panic that somebody mite jump in beside me.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

City break

05 November 2010 Customer would recommend this property

Liked: close to the metro. clean and cheap

Disliked: Lobby has not almost sofas to chat. Most of the seats are chairs

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

31 October 2010 Customer would recommend this property

Liked: really clean and comfortable hostel in a great location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Partying / nightlife

26 October 2010 Customer would recommend this property

Liked: The location is excellent! it's 5 minutes away from the center and in the middle of the night life area! great! The athmosphere is really cool the decoration it's great and they have really funny staff. Everything was clean and they had lockers. The kitchen was ok too. In the main room they have free coffee and milk :)

Disliked: No dislikes to comment!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

17 October 2010 Customer would recommend this property

Liked: Great atmosphere, loved the 24 hour bar!

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Business / conference
Sightseeing & culture

17 October 2010 Customer would recommend this property

Liked: nice and cleen bathroom

Disliked: noisy people (but that doesnt have anything to do with a hostel itself though)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chris Shoubridge

With a large group / tour

Partying / nightlife

11 October 2010 Chris would recommend this property

Liked: We booked the large appartment. It is huge. We could not beleive how good it was. 24 hour bar. Superb for a group. Also very cheap and very central.

Disliked: Everything was really good.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bing En See Toh

Alone

Backpacking / gap year

10 October 2010 Bing En would recommend this property

Liked: very clean, near to city centre. reception guy in the morning is very helpful.

Disliked: the guy with the specs manning night shift needs to improve his attitude and attentiveness towards guest.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break

06 October 2010 Customer would recommend this property

Liked: I enjoyed my stay.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chin Lai Li

With friends / other travellers

Backpacking / gap year

28 September 2010 Chin would recommend this property

Liked: Great location, great room, clean toilet, friendly staff, free wifi provided yoou use your own laptop, everything awesome!

Disliked: Chin left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

27 September 2010 Customer would recommend this property

Liked: The beds/bedding were a bit substandard but the rooms were a reasonable size and the common room and walkways were great. They served breakfast for a good price and had washing and drying facitlities too. It was well situated, about 5 minutes from the train station.

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Amanda Weare

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year

23 September 2010 Amanda would recommend this property

Liked: Great location! Walking distance to just about everything! Close to bars and restaurants too

Disliked: Very slow staff and reception


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