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Reviews of Heart of Gold Hostel Berlin Hostel

Johannisstr. 11, Berlin, Germany

Atmosphere 86%

Cleanliness 92%

Facilities 87%

Location 95%

Safety 94%

Staff 90%

Value 92%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Towels Included
  • Vending Machines
  • Wheelchair Friendly

Purchasable Extras

  • Breakfast 4.81USD

Important Information

Groups consisting of more than 9 people must book via the group bookings department. The hostel does not accept these bookings through this website and reserves the right to cancel them without refunding the deposit.
-
Special Conditions for New Years bookings including 31st December:
Minimum stay is 5 Nights. No Check-In or Check-Out on 1st January. The full prepayment is required, your credit card will be charged immediately with the full amount. It is not refundable in case of cancellation or no show. If the full payment is not possible, the booking won't be complete and you might loose your beds.
-
City Tax is not included in the prices.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

Atmosphere 86%

Cleanliness 92%

Facilities 87%

Location 95%

Safety 94%

Staff 90%

Value 92%

Showing 71-80 of 120 reviews

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
28 Apr 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: It was very clean, very central, very helpful, very cheap, and I loved the atmosphere:)

Disliked: The Internet connection wasn't the best.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
97% Overall Rating

Anonymous
24 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Everything

Disliked: Wifi is bad

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
23 Apr 2014

Travel Type:
Alone

Trip Type:
Partying / nightlife, Relaxation / spa, Sightseeing & culture

Liked: Very nice place. Staff was really nice and helpfull. Location is good. It's close to many things. Would have liked to stay little bit longer in Berlin...

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
23 Apr 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The Heart of Gold Hostel is in one of the best locations if you're wanting to explore the majority of Berlin. The room I stayed in (8 bed mixed) was spacious and clean with a locker per bed and an extension lead for charging. There was always a bathroom free and th hostel felt very safe.The free coffee is a bonus.

Disliked: The wifi isn't great.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
17 Apr 2014

Travel Type:
Alone

Trip Type:
City break

Liked: Cheap breakfast, smokıng room

Disliked: Small reception area

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
86% Overall Rating

Anonymous
15 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Fun

Disliked: Breakfast not included

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Awesome location - very close to the major tourist attractions - Brandenberg Gate, Museum Island, Unter Den Linden, Reichstag, Memorial to Murdered Jews etc. plus nighlife nearbyModern, well maintained living spacesNice bar areaGood Breakfast buffet offering

Disliked: No WiFi availability from the dorm room

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
08 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Friendly staff, good bar, pool table

Disliked: No wifi in rooms, lockers in rooms small and often broken

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
05 Apr 2014

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Clean sheets...clean toilets helpful staff....great breakfast at4€

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
01 Apr 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The location is very convenient if you want to do some sightseeing in the centre of Berlin. Its also pretty cheap. Breakfast is good value for money.

Disliked: Its a little soulless and big and if you are travelling alone it might be hard to meet people, as the common area is essentially one huge bar area.I dont like when hostels forbid you from consuming your own drinks from outside so they can sell you their own overpriced beer. Why would I want to buy a bottle of Berliner pils from the hostel for 2.50 when I can get one for 0.80 from a shop? As most people staying here are on a budget it seems a ltitle unfair.As others have noted the wifi is appalling. Probably the worst I have used in any hostel in Germany. And when you mention it to the staff they pretend to have no idea there is a problem with it, which is not believable especially as there are dozens of comments on this site about how bad it is. They really need to sort it out.

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