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Reviews of Heart of Gold Hostel Berlin

Hostel

Johannisstr. 11, Berlin, Germany

Atmosphere 88%

Cleanliness 91%

Facilities 89%

Location 96%

Safety 95%

Staff 90%

Value 92%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Towels Included
  • Vending Machines
  • Wheelchair Friendly

Purchasable Extras

  • Breakfast 4.74USD

Important Information

Groups consisting of more than 9 people must book via the group bookings department. The hostel does not accept these bookings through this website and reserves the right to cancel them without refunding the deposit.
-
Special Conditions for New Years bookings including 31st December:
Minimum stay is 5 Nights. No Check-In or Check-Out on 1st January. The full prepayment is required, your credit card will be charged immediately with the full amount. It is not refundable in case of cancellation or no show. If the full payment is not possible, the booking won't be complete and you might loose your beds.
-
City Tax is not included in the prices.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

Atmosphere 88%

Cleanliness 91%

Facilities 89%

Location 96%

Safety 95%

Staff 90%

Value 92%

Showing 71-80 of 130 reviews

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
17 Apr 2014

Travel Type:
Alone

Trip Type:
City break

Liked: Cheap breakfast, smokıng room

Disliked: Small reception area

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
86% Overall Rating

Anonymous
15 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Fun

Disliked: Breakfast not included

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Awesome location - very close to the major tourist attractions - Brandenberg Gate, Museum Island, Unter Den Linden, Reichstag, Memorial to Murdered Jews etc. plus nighlife nearbyModern, well maintained living spacesNice bar areaGood Breakfast buffet offering

Disliked: No WiFi availability from the dorm room

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
08 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Friendly staff, good bar, pool table

Disliked: No wifi in rooms, lockers in rooms small and often broken

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
05 Apr 2014

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Clean sheets...clean toilets helpful staff....great breakfast at4€

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
01 Apr 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The location is very convenient if you want to do some sightseeing in the centre of Berlin. Its also pretty cheap. Breakfast is good value for money.

Disliked: Its a little soulless and big and if you are travelling alone it might be hard to meet people, as the common area is essentially one huge bar area.I dont like when hostels forbid you from consuming your own drinks from outside so they can sell you their own overpriced beer. Why would I want to buy a bottle of Berliner pils from the hostel for 2.50 when I can get one for 0.80 from a shop? As most people staying here are on a budget it seems a ltitle unfair.As others have noted the wifi is appalling. Probably the worst I have used in any hostel in Germany. And when you mention it to the staff they pretend to have no idea there is a problem with it, which is not believable especially as there are dozens of comments on this site about how bad it is. They really need to sort it out.

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
31 Mar 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Very clean bathrooms and rooms. Nice bar and helpful staff.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
22 Mar 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Location, it was close to everything a tourist comes to Berlin to see, as well as the train station.

Disliked: Not much really! The rooms were very light during the mornings, so could do with some more blinds, and the bathroom got very hot and muggy quickly.

Customer would recommend this property

20% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 20%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
20% Overall Rating

Anonymous
13 Mar 2014

Travel Type:
Alone

Trip Type:
City break

Liked: too little

Disliked: wi-fi not working though present in description, some staff daring asking me for money to use their internet workstation, rooms and WC dirty, no stove or oven in the "kitchen", just a microwave

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
10 Mar 2014

Travel Type:
With my spouse / partner

Trip Type:
City break, Events / festivals, Romantic getaway, Sightseeing & culture

Liked: The staff were excellent

Disliked: The beds were a bit shabby, but nevertheless served the purpose. We ordered a twin and expected a double, although this was probably our fault to begin with. Bloody Brits!

Customer would recommend this property

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