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Reviews of Heart of Gold Hostel Berlin

Hostel | Johannisstr. 11, Berlin, Germany 10117

84.3% Overall Rating

813 out of 877 customers would recommend this property

Recent review (06/03/2015)

Sergio Angot thinks…

"All members of staff were incredibly nice and helpful. The location is great because is only about ten minutes walk away from all the major tourist spots. Nice and safe atmosphere, fantastic music…"

Read all Heart of Gold Hostel Berlin reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area

Purchasable Extras

  • Breakfast USD 4.35

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

Please note that groups consisting of more than 10 people must book via the group bookings department. The hostel does not accept these bookings through the website and reserves the right to cancel them without refunding the deposit. For New Year bookings 28th-December 2014 - 2nd January 2015; No check-out, no check in on January 1st Bookings need to be paid in full within 10 days after placing the booking.

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

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84.3%

Overall Rating

813 out of 877 HostelBookers customers said that they would recommend 'Heart of Gold Hostel Berlin'

Atmosphere
81.6%
Location
88.8%
Facilities
77.6%
Cleanliness
83.2%
Staff
81.6%
Value
87.2%
Safety
90.4%
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85.7%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

07 September 2011 Customer would recommend this property

Liked: Definitely a good place to meet cool people! There are good common places to hang around and get a good party mood! I liked they offered free tea and coffee!

Disliked: Using the internet was quite expensive.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

City break
Work / volunteering

05 September 2011 Customer would recommend this property

Liked: It is great designed and the property is quite new. Modern touch. Lots of space in dorms.

Disliked: Nothing really worth mentioning.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

04 September 2011 Customer would recommend this property

Liked: The staff were mostly friendly and there was a good atmosphere in the bar when it's busy. A good place to meet other people and there was free tea and coffee!

Disliked: Nothing really

40.0%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 40%
Location - 40% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

30 August 2011

Liked: Relatively clean.

Disliked: Overpriced!!!! Staff rude and unhelpful.

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Partying / nightlife
Shopping
Sightseeing & culture

20 August 2011 Customer would recommend this property

Liked: c'était tout neuf et très spacieux et lumineux . Lots of space and light in the rooms

Disliked: I think the receptionist does not like people arriving in the morning , but afterwards he was very nice ...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Family Holiday
Shopping
Sightseeing & culture

13 August 2011 Customer would recommend this property

Liked: the bed rooms were nice and quite, very clean and good bathrooms, the lift in the hallway, excellent location, lovely patio .

Disliked: i liked every thing.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sabine Sharp

Alone

Backpacking / gap year
City break
Partying / nightlife
Shopping
Sightseeing & culture

10 August 2011 Sabine would recommend this property

Liked: Lovely people, comfy beds, tasty breakfasts, in a *really* fantastic place (close to U-Bahn, shops, galleries etc.), and looks pretty damn cool. Had a fantastic time.

Disliked: Atmosphere was a bit lacking at time, but that's to do with the other people staying there, not the place itself, I suppose.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

06 August 2011 Customer would recommend this property

Liked: Friendly staff, well-equiped rooms, the location in the center

Disliked: noise in the night

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Family Holiday
Sightseeing & culture

06 August 2011 Customer would recommend this property

Liked: It is at walking distance from all the major sights of Berlin and it has very nice and clean facilities.

Disliked: There is no breakfast included.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Patricia O'Sullivan

With friends / other travellers

Backpacking / gap year

05 August 2011 Patricia would recommend this property

Liked: Great common area, very helpful staff. Free tea and coffee all day, and cheap beer too! Free wifi!

Disliked: The big dorm rooms are very open, no privacy whatso ever. The shower doors are clear and the bathroom doors do not lock.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Shopping

01 August 2011 Customer would recommend this property

Liked: Location!

Disliked: good price for quality

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Sandra Alvarez Velasquez

With friends / other travellers

Sightseeing & culture

16 July 2011 Sandra would recommend this property

Liked: I liked the location and the athomosphere

Disliked: one of the staff was a bit rude

77.1%
Atmosphere - 80% Staff - 20% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

09 July 2011 Customer would recommend this property

Liked: High quality modern feel and rooms are well equipped with lockers etc. The breakfasts are pretty good so it works out fairly good value for money. Bar is very good and busy which creates a good atmosphere.

Disliked: Reception are pretty useless and often quite rude. Standard time to check someone in seems to be about an hour and they aren't even slightly apologetic about this. It was also pretty noisy at night because people gather in the courtyard drunkenly singing etc rather than sitting inside the bar.

77.1%
Atmosphere - 100% Staff - 80% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

08 July 2011 Customer would recommend this property

Liked: Very lively and young

Disliked: Bed linens were changed if you didn't leave something of yours on your beds, this meant that someone might take your bed if you went out for the day

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Andrew Leipzig

With friends / other travellers

Backpacking / gap year

07 July 2011

Liked: Free luggage room after check-out. Bike rental available. stellar location: a minute walk to a nearby u-bahn station, and a five-minute walk to a nearby s-bahn station. museums in walking distance.

Disliked: no privacy while taking a shower: anybody could just walk into the door and you are just a shower curtain away. there is a series of large rooms full of beds just lying on the floor. so in order to exit the building, you pass through many rooms filled with beds and people sleeping in it--or, you are one of them while someone else passes you by. There are some lockers available in the rooms, but more often than not, the part where you place your lock is broke so there is no point of storing any valuables in the lockers. free wi-fi available only in the lobby. The bottom line: I have stayed in a better hostel before, and I wouldn't come back to this one.

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Ashley Chapman

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

06 July 2011 Ashley would recommend this property

Liked: Really enjoyed the bar area, very lively and fun, breakfast was nice.

Disliked: Not very many showers on the floor, but wasnt really a problem because we never had to queue.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

05 July 2011 Customer would recommend this property

Liked: the common area was really nice and fun to meet people

Disliked: the bathrooms didn't have paper towels and they were not super great

88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Ben Gilbert

With my spouse / partner

Backpacking / gap year
Shopping
Sightseeing & culture

05 July 2011 Ben would recommend this property

Liked: Great bar and atmosphere. We really enjoyed ourselves even though we only stayed a couple of nights.

Disliked: At times the reception and bar seems understaffed with long wait times, also we couldn't access a locker in our room cos other people had used more than one.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Charlotte Barnard

With friends / other travellers

Backpacking / gap year

03 July 2011 Charlotte would recommend this property

Liked: Fantastic bar and facilities. Tons of communal space to meet new people. Room was of hotel standard with a huge bathroom. Very comfortable stay!

Disliked: No kitchen available, slightly annoying. Plus hardly any activities are organised through the hostel, but the bar and communal space made up for this as it was so easy to meet new people.

82.9%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

29 June 2011 Customer would recommend this property

Liked: Very nice bar and possibility to meet people

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

26 June 2011 Customer would recommend this property

Liked: everything. no complaints loved it!

Disliked: nil

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

26 June 2011 Customer would recommend this property

Liked: We got "free" breakfast... because they "messed up" our reservations... the breakfast was decent! We were able to print our bus tickets for free at the hostel... We liked the fact that the tour guide "picks you up" at the hostel!

Disliked: We were surprised to learn that our reservation had been "messed up" by a staff member and that he decided to split us up... there is only two of us and we had to sleep in different rooms, and different floors although the hostel clearly had enough beds/rooms to avoid this! The wi-fi only works downstairs, in the reception area... Music in the "bar"/reception area was way too loud to even listen to yourself think...! Staff was rude!!

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

25 June 2011 Customer would recommend this property

Liked: Friendly staff, good location

Disliked: Showers had no locks on the doors

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

24 June 2011 Customer would recommend this property

Liked: The rooms were spacious and they had single beds, not bunker beds. The location was pretty central. Even though the toilet layout was a bit weird, it was spacious and clean.

Disliked: I suffered bedbug bites. Some of the staff were nice but others were just all right. It was kinda inconvenient that there was only wifi in the lobby. Sometimes the wifi was weak or nonexistent. No free breakfast.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

WONG CHI NGIAP CYRIL

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

24 June 2011 WONG would recommend this property

Liked: Funny and friendly staffs, really nice place to meet all around ppl, 24/7 bar available, great facilities, 7 bathrooms in one level, clean and comfy. The staffs provide us some information regarding the famous area in the area as well as shown us where to get the best "Currywurst" aka German Sausage delicacies...

Disliked: Pretty much none but some area could be improve is providing more selection of drinks or some snack for the bar. Maybe free wifi around the rooms.


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