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Reviews of Heart of Gold Hostel Berlin Hostel

Johannisstr. 11, Berlin, Germany

Atmosphere 91%

Cleanliness 88%

Facilities 87%

Location 93%

Safety 92%

Staff 90%

Value 91%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Towels Included
  • Vending Machines
  • Wheelchair Friendly

Purchasable Extras

  • Breakfast 4.24USD

Important Information

Groups consisting of more than 9 people must book via the group bookings department. The hostel does not accept these bookings through this website and reserves the right to cancel them without refunding the deposit.
-
Special Conditions for New Years bookings including 31st December:
Minimum stay is 5 Nights. No Check-In or Check-Out on 1st January. The full prepayment is required, your credit card will be charged immediately with the full amount. It is not refundable in case of cancellation or no show. If the full payment is not possible, the booking won't be complete and you might loose your beds.
-
City Tax is not included in the prices.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

Atmosphere 91%

Cleanliness 88%

Facilities 87%

Location 93%

Safety 92%

Staff 90%

Value 91%

Showing 51-60 of 230 reviews

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
80% Overall Rating

Anonymous
21 Jun 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: The location and atmosphere

Disliked: The door handle came off and the very squeaky beds!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
16 Jun 2015

Travel Type:
With my spouse / partner

Trip Type:
Visiting friends or family

Liked: Great. For ten euros for night wr got a comfortable bed with clean sheets in the big dorm, but all the other travellers were very polite, none was even talking in the dorm, so I slept like a baby. The bathroom was clean and nice also with a hairdryer and a soap, tailet nice, kitchen and fridge available. Presonal nice and helpful. In the evening music on the bar. Lockers and internet for free. I enjoyed stay in HoG Hostel.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
14 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: nice bathroom.

Disliked: none

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
89% Overall Rating

Anonymous
08 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: It was within walking distance from everything in the city.

Disliked: The staff ignored me when I first walked in or when I needed to ask for directions. There was no eye contact

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
03 Jun 2015

Travel Type:
With my spouse / partner

Trip Type:
City break, Events / festivals, Shopping, Sightseeing & culture, Visiting friends or family

Liked: perfect location for sightseeing, everything is in walking distance...their beds were so comfy:)

Disliked: clairaudient walls

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
86% Overall Rating

Anonymous
25 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Liked: The computers/printer in common area is great! Also, having a keycard for room/hostel entry makes it feel much safer.

Disliked: The common area smelt too smoky. Also, they didn't offer all girls dorm rooms.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
25 May 2015

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Friendly helpful staff. Easy and simple rules + quick service (check in and out)

Disliked: Bit noisy for me (personal preferance). Showers strictly controlled with a time limit (understandable).

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
17 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very nice hostel near some centre attractions. The staff were friendly and the rooms were clean.

Disliked: The only thing is the wifi doesn't stretch to the rooms so you have to use the wifi downstairs - plus the wifi blocks whatsap call which is the way I was keeping in contact with my family!

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
77% Overall Rating

Anonymous
04 May 2015

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Mostly helpful and nice staff. Easy and uncomplicated check-in and -out.

Disliked: Coffee ran out quite quickly on the second day. the coffee machine "didn't work" and the person was not able to organise an alternative coffee-maker. normally, i am not very keen to criticize small matters but as a student who paid 4 euro for breakfast, I think its not too much to ask ... to have coffee for breakfast since there are ways to have alternative coffee machines. the person, who was responsible on the day, did not seem to be interested to help.the toilets were very wet in the evening, but i guess this is beyond the control of the hostel since they cannot control what people are doing there all the time. some people may not be able to use the shower properly (water flows too fast).

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
89% Overall Rating

Anonymous
01 May 2015

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: Great location, Excellent friendly & helpful staff, secure buildings and lockers

Disliked: No Wifi In rooms, no place to do any cooking or socialise outside of the bar

Customer would recommend this property

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