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Reviews of Heart of Gold Hostel Berlin

Hostel

Johannisstr. 11, Berlin, Germany

Atmosphere 88%

Cleanliness 91%

Facilities 89%

Location 96%

Safety 95%

Staff 90%

Value 92%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Towels Included
  • Vending Machines
  • Wheelchair Friendly

Purchasable Extras

  • Breakfast 4.74USD

Important Information

Groups consisting of more than 9 people must book via the group bookings department. The hostel does not accept these bookings through this website and reserves the right to cancel them without refunding the deposit.
-
Special Conditions for New Years bookings including 31st December:
Minimum stay is 5 Nights. No Check-In or Check-Out on 1st January. The full prepayment is required, your credit card will be charged immediately with the full amount. It is not refundable in case of cancellation or no show. If the full payment is not possible, the booking won't be complete and you might loose your beds.
-
City Tax is not included in the prices.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

Atmosphere 88%

Cleanliness 91%

Facilities 89%

Location 96%

Safety 95%

Staff 90%

Value 92%

Showing 31-40 of 130 reviews

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
89% Overall Rating

Anonymous
08 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: It was within walking distance from everything in the city.

Disliked: The staff ignored me when I first walked in or when I needed to ask for directions. There was no eye contact

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
03 Jun 2015

Travel Type:
With my spouse / partner

Trip Type:
City break, Events / festivals, Shopping, Sightseeing & culture, Visiting friends or family

Liked: perfect location for sightseeing, everything is in walking distance...their beds were so comfy:)

Disliked: clairaudient walls

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
86% Overall Rating

Anonymous
25 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Liked: The computers/printer in common area is great! Also, having a keycard for room/hostel entry makes it feel much safer.

Disliked: The common area smelt too smoky. Also, they didn't offer all girls dorm rooms.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
25 May 2015

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Friendly helpful staff. Easy and simple rules + quick service (check in and out)

Disliked: Bit noisy for me (personal preferance). Showers strictly controlled with a time limit (understandable).

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
17 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very nice hostel near some centre attractions. The staff were friendly and the rooms were clean.

Disliked: The only thing is the wifi doesn't stretch to the rooms so you have to use the wifi downstairs - plus the wifi blocks whatsap call which is the way I was keeping in contact with my family!

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
77% Overall Rating

Anonymous
04 May 2015

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Mostly helpful and nice staff. Easy and uncomplicated check-in and -out.

Disliked: Coffee ran out quite quickly on the second day. the coffee machine "didn't work" and the person was not able to organise an alternative coffee-maker. normally, i am not very keen to criticize small matters but as a student who paid 4 euro for breakfast, I think its not too much to ask ... to have coffee for breakfast since there are ways to have alternative coffee machines. the person, who was responsible on the day, did not seem to be interested to help.the toilets were very wet in the evening, but i guess this is beyond the control of the hostel since they cannot control what people are doing there all the time. some people may not be able to use the shower properly (water flows too fast).

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
89% Overall Rating

Anonymous
01 May 2015

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: Great location, Excellent friendly & helpful staff, secure buildings and lockers

Disliked: No Wifi In rooms, no place to do any cooking or socialise outside of the bar

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
89% Overall Rating

Anonymous
19 Apr 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: It's a big hostel with lots of people and a nice lobby area for meeting other travelers. They have cheap breakfast, good rooms and beds and it's clean.

Disliked: It's amazing that on year 2015 there are hostel where the WIFI is the worst crap in the universe. The internet here feels like a remote south american town.I can not believe that you can not connect in your room and that even in the lobby it's almost impossible to use the internet properly. Come on, you can't even use the internet to book or search flights, hostel, etc.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
17 Apr 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Great lobby area with bar, fully equipped kitchen, spacious rooms, good showers.

Disliked: Misplaced one key card and was charged €5 which seems a bit steep considering other hostels we've been to take around €1-2 deposit. Photos showed colourfully decorated rooms however ours was just plain white.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
19 Mar 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Clean, nice rooms

Disliked: The hostel adds a 5% city tax, with no prior information

Customer would recommend this property

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