We use cookies to give you the best possible experience on our site. By continuing to browse our site you are agreeing to our Cookies Policy and use of cookies technology. Find out more »

X
HostelBookers Logo
WEBSITE FEEDBACK
No booking fees
See all Berlin hostels
See all Berlin hotels

Reviews of Heart of Gold Hostel Berlin

Hostel | Johannisstr. 11, Berlin, Germany 10117

84.3% Overall Rating

813 out of 877 customers would recommend this property

Recent review (06/03/2015)

Sergio Angot thinks…

"All members of staff were incredibly nice and helpful. The location is great because is only about ten minutes walk away from all the major tourist spots. Nice and safe atmosphere, fantastic music…"

Read all Heart of Gold Hostel Berlin reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area

Purchasable Extras

  • Breakfast USD 4.35

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

Please note that groups consisting of more than 10 people must book via the group bookings department. The hostel does not accept these bookings through the website and reserves the right to cancel them without refunding the deposit. For New Year bookings 28th-December 2014 - 2nd January 2015; No check-out, no check in on January 1st Bookings need to be paid in full within 10 days after placing the booking.

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

See other properties in Berlin

Generator Berlin Mitte
19.60 USD

Hostel 92.5% 266 reviews
Baxpax Downtown Hostel Hotel
13.06 USD

Hostel 88.2% 1192 reviews
MEININGER Berlin Mitte
17.96 USD

Hostel 88.5% 175 reviews
Circus Hostel
23.95 USD

Hostel 93.6% 177 reviews
baxpax Mitte Hostel
8.71 USD

Hostel 83.9% 523 reviews
Cityhostel Berlin
11.43 USD

Hostel 76.3% 971 reviews
Citystay Mitte
16.66 USD

Hostel 84.9% 1209 reviews
Hostel Aloha
18.51 USD

Hostel 78.2% 743 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 31/03/2016

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 31/03/2016
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
84.3%

Overall Rating

813 out of 877 HostelBookers customers said that they would recommend 'Heart of Gold Hostel Berlin'

Atmosphere
81.6%
Location
88.8%
Facilities
77.6%
Cleanliness
83.2%
Staff
81.6%
Value
87.2%
Safety
90.4%
Refine your results Showing 602 of 709 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 24 | 25   Next
Reset filter
65.7%
Atmosphere - 80% Staff - 40% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Harvinder Singh

Alone

Backpacking / gap year

24 June 2013

Liked: clean room

Disliked: some staff are not friendly..services not good

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

09 June 2013 Customer would recommend this property

Liked: Modern, central, good facilities, good value

Disliked: nix

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Zhiting Wang

With friends / other travellers

Sightseeing & culture

07 May 2013

Liked: convenient

Disliked: the rooms are smelly

62.9%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

Alone

City break

30 April 2013 Customer would recommend this property

Liked: good location

Disliked: not enough showers/toilets, not very clean, badly damaged lockers

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Theo Kooiman

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

23 April 2013 Theo would recommend this property

Liked: The price and the location and the beds

Disliked: I didn't dislike anything

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

City break

07 April 2013 Customer would recommend this property

Liked: Location is very good, next to most attractions and the metro station. Common area is very large and has a good atmosphere.

Disliked: I booked the mega 20 bed room. There are far too many people in the room. I could not sleep well through the night.

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

sven siebert

Alone

Backpacking / gap year

05 April 2013

Liked: nothing

Disliked: worst staff ever

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Events / festivals

31 March 2013 Customer would recommend this property

Liked: very good location!

Disliked: bathrooms are not the best you can imagine, but they're ok....

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lucio Aguirre

Alone

Backpacking / gap year
Partying / nightlife

27 March 2013 Lucio would recommend this property

Liked: The staff, specially the funny guy in the reception, hes awesome! The breakfast is really really good, I had it every single day! Trams and subways right on the corner! Funniest shower ever, it's really strong so if you let the thing loose it will fly all over the place, loved it.

Disliked: Wifi only in the reception is ok but not my favorite, sometimes there are not enough electric plugs. The shower timer is really short!!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Family Holiday

26 March 2013 Customer would recommend this property

Liked: I really liked the ACCOMMODATION AND SERVICE!

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ELIA LAGUIA CUARTERO

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

20 March 2013 ELIA would recommend this property

Liked: Localitation is the best! You can go on foot to the touristics places like Museum Island, Berlin dom, Branderburg tor, Parliament... atmosphere is really good and workers too. Price is really cheap.

Disliked: you don't have internet in the rooms and in the main hall sometimes wifi works bad... you don't have freedom for cooking your own meal, but you can order utensils for breakfast (but with cold milk :) )

80.0%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference

18 March 2013 Customer would recommend this property

Liked: 6-bed rooms are usually not fully booked at night there are bathtubs

Disliked: a boomingly loud tourist group in the lobby

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

katie mills

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

15 March 2013 katie would recommend this property

Liked: Very clean, lockers in the rooms, close to the s-Bahn station, bar area was nice, free wifi downstairs, clean linen and towels, free tea and coffee all day, breakfast available, showed a film one night, pool table. Nice atmosphere, lots of clean bathrooms. Staff were helpful, lots of vouchers for reduced entry to beeline museums.

Disliked: would have been better if there was a kitchen, and the wifi wasn't available in the rooms.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Johannes Bergmark

Alone

Work / volunteering

01 March 2013 Johannes would recommend this property

Liked: Simple but the basic needs provided. Breakfast was extra but priceworthy.

Disliked: Sometimes noisy roommates and construction work early morning. But I suppose that's not the hostel to blame for.

85.7%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Mariana Kissa Soares dos Santos

Alone

Sightseeing & culture

01 March 2013 Mariana Kissa would recommend this property

Liked: almost everything.. location, cleanliness, safety, atmosphere, breakfast (but it is 4 euro)

Disliked: no wifi in the bedrooms... reception a little bit slow and seems to be a bit disorganized.. no commun kitchen =s

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

26 February 2013 Customer would recommend this property

Liked: Rooms are very big, a lot of space. Bathrooms are clean. You have free coffee all day which is very nice in winter. The staff is very friendly and the bar is cool.

Disliked: Everything was OK!.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

22 February 2013 Customer would recommend this property

Liked: The staff was very welcoming and nice. Very helpful and freindly. The loby is nicly set. The bathroom is pretty privet!

Disliked: Nothing really...

42.9%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 20%

Customer review

Alone

Backpacking / gap year

09 January 2013

Liked: Nothing.

Disliked: This hostel has a policy of charging you for the first night if you do not cancel within 24 hours. In accordance with this I emailed their head office at the backpackernetwork after their email server's junkmail filter kept rejecting my emails. Evidently the message wasn't passed on as I was charged anyway. I then called them and they were quite rude in response. I then sent them a facebook message (as their email address still didn't work) that they never checked (I even called to tell them about the message). When I went to the hostel to try and sort this out before I left Berlin I was told the manager was looking at it and they would let me know that day. It is now a week later with no response and I have to try to go through my bank to cancel the credit card charge. I cannot comment on the location, rooms, etc but I would advise people not to give this hostel your credit card details as in the event of any issues they have not been very organised or helpful.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

07 January 2013 Customer would recommend this property

Liked: Great staff and breakfast, with a great theme and atmosphere in the lobby for hanging out and enjoying downtime in Berlin. Little out of the way to get to, but great location once you're there with lots of excellent food and touring opportunities nearby. Heated floors in the room.

Disliked: Room was plain, poorly lit, and very echoey with poor sound insulation, so could get very loud very quickly. Wifi only in the lobby.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Partying / nightlife

28 December 2012 Customer would recommend this property

Liked: Nice location,good price and open 24/24

Disliked: .

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Business / conference
Shopping
Visiting friends or family

02 December 2012 Customer would recommend this property

Liked: Good atmosphere.. central located.. everything okay.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Shopping
Sightseeing & culture

12 November 2012 Customer would recommend this property

Liked: everthing this was a great hostel!!

Disliked: nothing was great!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

21 October 2012 Customer would recommend this property

Liked: Very cool hostel. In a great location! It was clean and pleasant. Will definitely stay there again.

Disliked: I like everything

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

City break

15 October 2012 Customer would recommend this property

Liked: nice place

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

08 October 2012 Customer would recommend this property

Liked: Breakfast v good. Rooms and beds comfortable and spacious.

Disliked: No kitchen.


See all Berlin hostels
See all Berlin hotels