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Reviews of Heart of Gold Hostel Berlin Hostel

Johannisstr. 11, Berlin, Germany

Atmosphere 87%

Cleanliness 90%

Facilities 89%

Location 94%

Safety 92%

Staff 87%

Value 91%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Towels Included
  • Vending Machines
  • Wheelchair Friendly

Purchasable Extras

  • Breakfast 4.52USD

Important Information

Groups consisting of more than 9 people must book via the group bookings department. The hostel does not accept these bookings through this website and reserves the right to cancel them without refunding the deposit.
-
Special Conditions for New Years bookings including 31st December:
Minimum stay is 5 Nights. No Check-In or Check-Out on 1st January. The full prepayment is required, your credit card will be charged immediately with the full amount. It is not refundable in case of cancellation or no show. If the full payment is not possible, the booking won't be complete and you might loose your beds.
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City Tax is not included in the prices.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

Atmosphere 87%

Cleanliness 90%

Facilities 89%

Location 94%

Safety 92%

Staff 87%

Value 91%

Showing 21-30 of 124 reviews

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
74% Overall Rating

Anonymous
09 Dec 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: It was in a good location to explore Berlin, with good access to S-Bahn, tram and bus, but still in a quieter and more upmarket area than some other the other hostels in Berlin. It was not a party hostel, although plenty of people were drinking and having a good time, it was a good place to come back to and rest at night.The staff could sometimes be very 'direct', but that's the German way, and they were all very friendly and helpful. I liked the fact that all of the essentials were included in the price, which is not always the case in European hostels. The bedding and some others required a deposit, but was only 5 Euro, tea and coffee was free all day. Breakfast was cheap and basic (Bread, jam, nutella, chesse), but there were so many options in the area, we always skipped it. Beer was around 2.50 for a large glass, which was reasonable.The room was generally very clean, as were the bathrroms. There are around 6 private bathrooms with toilet on each floor, these were always clean, had good hot water and never had to wait. It is a very secure hostel, with security doors at the main bar area and then again key card access to your room.

Disliked: The mattresses were thin and were not very comfortable as there was metal bar across the middle which you could feel while in bed. The pillow was also worn out and 'lumpy'.We noticed a number of people, including one of our group, had trouble using the key card for the security door. This was easily fixed by asking at reception, but could be annoying, especially as it was obviously a recurring issue.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
91% Overall Rating

Anonymous
25 Nov 2015

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Security, warm, lively communal space, bar, breakfast, lockers, location, transport links to airport

Disliked: Nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
24 Nov 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: Nice, big Hostel with friendly and helpful staff, nice bar and good breakfast. The bathrooms are clean and big. Kitchen was good.

Disliked: Could do with thicker matresses. But everything else was fine.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
17 Nov 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: Great place! Everything was top notch! I really enjoyed my stay and would recommend to other travelers! Bathroom was always clean. Room was big! it's always great when you can sit on your bed and your head not touch the roof/top bunk :) Staff were friendly and helpful. Really good value for money Breakfast was really decent!

Disliked: Nothing

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
07 Nov 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Good location. clean and tidy . helpful and friendly staff

Disliked: The pillows were terrible

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
07 Nov 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Sightseeing & culture

Liked: Incredibly good value, great location just 5 mins walk away from one of the main Berlin stations with shops and only 15/20 mins walk to Brandenburg Gate. Free WiFi, was a free weekday breakfast promotion for November, free maps and free lockers in rooms (with €10 lock deposit). All in all a great place!

Disliked: Mattresses maybe a tad thin but decent sized beds nonetheless. Only complaint would be the no drinking in the rooms rule, but also understandable with neighbours located nearby, and bar downstairs was pretty good value and decent atmosphere.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
03 Nov 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Partying / nightlife

Liked: The bar and pool table

Disliked: The pillows

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
77% Overall Rating

Anonymous
29 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: Fantastic location and good downstairs lounge area with a cheap bar. Hot showers, towels available, warm!

Disliked: Not enough toilets or showers!

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
20 Oct 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Very clean, nice bed, lockers, computers (but in german) coffe and tea all the time

Disliked: No internet in the room!

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
19 Oct 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Overall great! Stayed in the mega dorm, the bathroom and rooms were clean, mega dorm had its own kitchen and small common area which was nice. Rooms and lobby had lockers but you have to use a padlock, which is no problem since they let you borrow one by leaving a deposit. Close to the metro station and only a 15 minute walk to Brandenberg Tor. Chill atmosphere; if you wanted to socialize with people, you could at the bar; if you wanted to be a recluse, you could chill on your bed without too much problems with noise.

Disliked: Wifi doesn't really work in the room with the beds, but it did work in the common area of the mega dorm, so it wasn't too much of a hassle. Also, not a lot of outlets

Customer would recommend this property

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