HostelBookers Logo
Website feedback

Reviews of Heart of Gold Hostel Berlin Hostel

Johannisstr. 11, Berlin, Germany

Atmosphere 86%

Cleanliness 91%

Facilities 88%

Location 96%

Safety 94%

Staff 90%

Value 92%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Towels Included
  • Vending Machines
  • Wheelchair Friendly

Purchasable Extras

  • Breakfast 4.90USD

Important Information

Groups consisting of more than 9 people must book via the group bookings department. The hostel does not accept these bookings through this website and reserves the right to cancel them without refunding the deposit.
-
Special Conditions for New Years bookings including 31st December:
Minimum stay is 5 Nights. No Check-In or Check-Out on 1st January. The full prepayment is required, your credit card will be charged immediately with the full amount. It is not refundable in case of cancellation or no show. If the full payment is not possible, the booking won't be complete and you might loose your beds.
-
City Tax is not included in the prices.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

Atmosphere 86%

Cleanliness 91%

Facilities 88%

Location 96%

Safety 94%

Staff 90%

Value 92%

Showing 201-120 of 120 reviews

83% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
15 Jul 2011

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Great common area, very helpful staff. Free tea and coffee all day, and cheap beer too! Free wifi!

Disliked: The big dorm rooms are very open, no privacy whatso ever. The shower doors are clear and the bathroom doors do not lock.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
01 Jul 2011

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture

Liked: Very lively and young

Disliked: Bed linens were changed if you didn't leave something of yours on your beds, this meant that someone might take your bed if you went out for the day

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 20%
  • Value - 80%
77% Overall Rating

Anonymous
30 Jun 2011

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: High quality modern feel and rooms are well equipped with lockers etc. The breakfasts are pretty good so it works out fairly good value for money. Bar is very good and busy which creates a good atmosphere.

Disliked: Reception are pretty useless and often quite rude. Standard time to check someone in seems to be about an hour and they aren't even slightly apologetic about this. It was also pretty noisy at night because people gather in the courtyard drunkenly singing etc rather than sitting inside the bar.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
89% Overall Rating

Anonymous
24 Jun 2011

Travel Type:
Alone

Trip Type:
City break, Partying / nightlife, Shopping, Sightseeing & culture

Liked: c'était tout neuf et très spacieux et lumineux . Lots of space and light in the rooms

Disliked: I think the receptionist does not like people arriving in the morning , but afterwards he was very nice ...

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
71% Overall Rating

Anonymous
24 Jun 2011

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Free luggage room after check-out.Bike rental available.stellar location: a minute walk to a nearby u-bahn station, and a five-minute walk to a nearby s-bahn station. museums in walking distance.

Disliked: no privacy while taking a shower: anybody could just walk into the door and you are just a shower curtain away. there is a series of large rooms full of beds just lying on the floor. so in order to exit the building, you pass through many rooms filled with beds and people sleeping in it--or, you are one of them while someone else passes you by. There are some lockers available in the rooms, but more often than not, the part where you place your lock is broke so there is no point of storing any valuables in the lockers. free wi-fi available only in the lobby. The bottom line: I have stayed in a better hostel before, and I wouldn't come back to this one.

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
91% Overall Rating

Anonymous
21 Jun 2011

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Large dorm room, good breakfast (which you have to pay for), decent bar and social area. Could do with a few more power points in the room but otherwise a good place to stay.

Disliked: Nothing comes to mind

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
21 Jun 2011

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Fantastic bar and facilities. Tons of communal space to meet new people. Room was of hotel standard with a huge bathroom. Very comfortable stay!

Disliked: No kitchen available, slightly annoying. Plus hardly any activities are organised through the hostel, but the bar and communal space made up for this as it was so easy to meet new people.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
19 Jun 2011

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: Funny and friendly staffs, really nice place to meet all around ppl, 24/7 bar available, great facilities, 7 bathrooms in one level, clean and comfy. The staffs provide us some information regarding the famous area in the area as well as shown us where to get the best "Currywurst" aka German Sausage delicacies...

Disliked: Pretty much none but some area could be improve is providing more selection of drinks or some snack for the bar. Maybe free wifi around the rooms.

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 40%
  • Location - 100%
  • Safety - 20%
  • Staff - 80%
  • Value - 60%
66% Overall Rating

Anonymous
15 Jun 2011

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Liked: Free breakfast for stays longer than 4 nights, comfortable beds, warm showers, nice staff, the place looks cool, decent value for how cheap the cost is.

Disliked: The internet was CONSTANTLY messing up, and there was no way to get online when it was messed up. The Wifi was only in the main room, which also serves as a bar so it was LOUD and impossible to do anything online. The beds were not assigned so if you didn't leave stuff on your bed, someone would assume it was empty and take it. If you left stuff on your bed, strange people could take it. There was a couple in my room who completely switched my bed and hid my sheets, as well as throwing the sheets of one other person into another room. Overall good if you want a cheap place. They just annoyed me with the two things I like the most, which are security and Wifi.

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
71% Overall Rating

Anonymous
11 Jun 2011

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: We got "free" breakfast... because they "messed up" our reservations... the breakfast was decent! We were able to print our bus tickets for free at the hostel...We liked the fact that the tour guide "picks you up" at the hostel!

Disliked: We were surprised to learn that our reservation had been "messed up" by a staff member and that he decided to split us up... there is only two of us and we had to sleep in different rooms, and different floors although the hostel clearly had enough beds/rooms to avoid this! The wi-fi only works downstairs, in the reception area... Music in the "bar"/reception area was way too loud to even listen to yourself think...! Staff was rude!!

Customer would recommend this property

Check Availability