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Reviews of Heart of Gold Hostel Berlin

Hostel | Johannisstr. 11, Berlin, Germany 10117

81.5% Overall Rating

808 out of 872 customers would recommend this property

Recent review (28/02/2015)

Hen Yacobson thinks…

"it was cheap, the location was ok - it was close to some attractions and anyway there is a metro right outside of the hostel"

Read all Heart of Gold Hostel Berlin reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area

Purchasable Extras

  • Breakfast USD 4.48

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

Please note that groups consisting of more than 10 people must book via the group bookings department. The hostel does not accept these bookings through the website and reserves the right to cancel them without refunding the deposit. For New Year bookings 28th-December 2014 - 2nd January 2015; No check-out, no check in on January 1st Bookings need to be paid in full within 10 days after placing the booking.

Group booking?

Group of 15 or more traveling to Berlin?

Contact us directly

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81.5%

Overall Rating

808 out of 872 HostelBookers customers said that they would recommend 'Heart of Gold Hostel Berlin'

Atmosphere
76.8%
Location
88.0%
Facilities
72.0%
Cleanliness
79.2%
Staff
80.8%
Value
85.6%
Safety
88.0%
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97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Daniela Wrzesniak

Alone

Backpacking / gap year
Sightseeing & culture

02 May 2014 Daniela would recommend this property

Liked: Staff was really friendly and helpful. The breakfast for additional 4Euros is really worth it and not too expensive at all. With the "Hackesche Märkte" and "Alexanderplatz" being in walking distance , I would always go back there. Plus there are lot's of restaurants and cafe's close by. Was very happy I stayed there.

Disliked: Daniela left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Kiera Nickless

Alone

Backpacking / gap year

29 April 2014 Kiera would recommend this property

Liked: It was very clean, very central, very helpful, very cheap, and I loved the atmosphere:)

Disliked: The Internet connection wasn't the best.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

27 April 2014 Customer would recommend this property

Liked: Everything

Disliked: Wifi is bad

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Partying / nightlife
Relaxation/spa
Sightseeing & culture

27 April 2014 Customer would recommend this property

Liked: Very nice place. Staff was really nice and helpfull. Location is good. It's close to many things. Would have liked to stay little bit longer in Berlin...

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Kassie Jones

Alone

Backpacking / gap year

26 April 2014 Kassie would recommend this property

Liked: The Heart of Gold Hostel is in one of the best locations if you're wanting to explore the majority of Berlin. The room I stayed in (8 bed mixed) was spacious and clean with a locker per bed and an extension lead for charging. There was always a bathroom free and th hostel felt very safe. The free coffee is a bonus.

Disliked: The wifi isn't great.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

25 April 2014 Customer would recommend this property

Liked: Awesome location - very close to the major tourist attractions - Brandenberg Gate, Museum Island, Unter Den Linden, Reichstag, Memorial to Murdered Jews etc. plus nighlife nearby Modern, well maintained living spaces Nice bar area Good Breakfast buffet offering

Disliked: No WiFi availability from the dorm room

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

22 April 2014 Customer would recommend this property

Liked: Fun

Disliked: Breakfast not included

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

19 April 2014 Customer would recommend this property

Liked: Cheap breakfast, smokıng room

Disliked: Small reception area

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

12 April 2014 Customer would recommend this property

Liked: Friendly staff, good bar, pool table

Disliked: No wifi in rooms, lockers in rooms small and often broken

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Daniel Western

Alone

Backpacking / gap year

10 April 2014

Liked: The location is very convenient if you want to do some sightseeing in the centre of Berlin. Its also pretty cheap. Breakfast is good value for money.

Disliked: Its a little soulless and big and if you are travelling alone it might be hard to meet people, as the common area is essentially one huge bar area. I dont like when hostels forbid you from consuming your own drinks from outside so they can sell you their own overpriced beer. Why would I want to buy a bottle of Berliner pils from the hostel for 2.50 when I can get one for 0.80 from a shop? As most people staying here are on a budget it seems a ltitle unfair. As others have noted the wifi is appalling. Probably the worst I have used in any hostel in Germany. And when you mention it to the staff they pretend to have no idea there is a problem with it, which is not believable especially as there are dozens of comments on this site about how bad it is. They really need to sort it out.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sightseeing & culture

07 April 2014 Customer would recommend this property

Liked: Clean sheets...clean toilets helpful staff....great breakfast at4€

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Jordan Graham

With my spouse / partner

City break
Events / festivals
Romantic getaway
Sightseeing & culture

02 April 2014 Jordan would recommend this property

Liked: The staff were excellent

Disliked: The beds were a bit shabby, but nevertheless served the purpose. We ordered a twin and expected a double, although this was probably our fault to begin with. Bloody Brits!

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alexandra Swift

With friends / other travellers

Backpacking / gap year

31 March 2014 Alexandra would recommend this property

Liked: Location, it was close to everything a tourist comes to Berlin to see, as well as the train station.

Disliked: Not much really! The rooms were very light during the mornings, so could do with some more blinds, and the bathroom got very hot and muggy quickly.

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Customer review

Alone

City break

16 March 2014

Liked: too little

Disliked: wi-fi not working though present in description, some staff daring asking me for money to use their internet workstation, rooms and WC dirty, no stove or oven in the "kitchen", just a microwave

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Tian Chen

With friends / other travellers

Sightseeing & culture

11 March 2014 Tian would recommend this property

Liked: most things

Disliked: almost nothing

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

03 March 2014 Customer would recommend this property

Liked: It was great value for money and had a lively armosphere

Disliked: The common area was quite small

88.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

20 February 2014 Customer would recommend this property

Liked: Free coffee

Disliked: Internet is too slow...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

20 February 2014 Customer would recommend this property

Liked: Very good hostel, clean, very good location! Internet only até the reception, but it was ok! I really recommed!

Disliked: Lockers in the room didn't look very safe.

74.3%
Atmosphere - 100% Staff - 80% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Octavio de Oliveira Santos Neto

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

20 February 2014 Octavio would recommend this property

Liked: Clean room, big bathroom, good shower, luggage room.

Disliked: Dirty bathroom, no towels.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Sightseeing & culture

19 February 2014 Customer would recommend this property

Liked: Great location. Friendly and helpful staff. Lots of fun!

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rafal Staleski

Alone

Sightseeing & culture

02 February 2014 Rafal would recommend this property

Liked: Location in city center, very good price, credit card payments, no unexpected/hidden costs, open 24h, helpful staff

Disliked: lack of kitchen

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

15 January 2014 Customer would recommend this property

Liked: I had great stay in this hostel: clean, nice common room, easy going ppl, good location. I booked for one night and than extend to three!

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

Alone

Sightseeing & culture

14 January 2014 Customer would recommend this property

Liked: Good location

Disliked: No kitchen

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

09 January 2014 Customer would recommend this property

Liked: Kamers, badkamers en wc's waren schoon en nieuw. Locatie is perfect. Veilige buurt en veilig hostel. Ontbijt was prima, voor ons wat te duur in verhouding. Prijs/kwaliteit prima.

Disliked: Wij vonden het hostel erg groot, waardoor er weinig persoonlijk contact was met de mensen die er werken. Weinig contact met de andere hostel bezoekers, alleen contact met onze 'room-mates'. Wij waren blij dat we samen waren en niet alleen. Wij vonden het ontbijt wat duur, wij eten niet voor 4 euro weg in de ochtend, maar dat is persoonlijk

65.7%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife

03 January 2014 Customer would recommend this property

Liked: Great bar area downstairs with a pool table, comfy beds and great bathrooms with heated floors. The continuous free tea and coffee gave a good pick me up from the cold/hangover. Staff were quite helpful too.

Disliked: Wifi is terrible. I know there are many reviews saying the same thing - let me assure you that they are understated. If you are travelling and planning as you go this is not the hostel for you because you will barely be able to open hostelbookers itself etc. The hostel does not offer washing services - the nearest laundromat is a good 15 minutes away. There are no lockers in the 6 bed dorm - you can get one downstairs in the smoking room (which makes your bag reek of smoke). To be honest, the next time i come to berlin I will most likely look at staying in another hostel. That said, it was not the worst place to spend a few days.


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