Reviews of Baxpax Downtown Hostel Hotel

Ziegelstrasse 28, Berlin, Germany 10117

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Customer Reviews & Ratings

82.1%

667 out of 706 HostelBookers customers said that they would recommend 'Baxpax Downtown Hostel Hotel'

Atmosphere
80.8%
Location
91.2%
Facilities
76.0%
Fun
72.8%
Staff
88.8%
Cleanliness
89.6%
Safety
83.2%
Value
74.4%

Customer Reviews: What did customers think about Baxpax Downtown Hostel Hotel?

What was the best part of your stay?
Date Baxpax Downtown Hostel Hotel Customer Reviews Overall Rating
05 November 2009
Customer review

Everything costs here, linens, breakfast, internet...everything...it's the most rediculous hostel I've even seen...not even offering hand soap in the toilet Staff is generally fine, only one female staff (who I should have asked her name but I didn't) was very helpful and always smiles and greets at people, others weren't as friendly as she was

55%
30 October 2009
DJ Dillon

Friendly, helpful staff, the multi-story building hampered the social hostel atmosphere, but overall a good spot.

80%
26 October 2009
Vanessa Bowden

Right in the centre of the action, close to walk to all the major sights. Staff are really friendly and helpful. Rooms were always clean and the bathroom clean as well. Good that you dont have to pay for lockers to store your luggage. Bar always has activities planned, food is good and so are the drinks. Disadvantage was that my room had an all-in-one bathroom and toilet so if you needed to go to the toilet yhou had to go downstairs if someone was having a shower.

97%
15 October 2009
Ian Turner

The staff were very helpful and the location was pretty convenient.

77%
13 October 2009
Maria Carolina Dias

Excellent place, great position. Staffs are very kind. Clean room!

100%
04 October 2009
Customer review

GOOD POINTS - Nice breakfast however it's not included in the room rate - Excellent location, easy to walk to train stations and major Berlin sites BAD POINTS - There is a stupid water system in the shower - you actually need to keep pressing the button every 30 seconds otherwise the water turns off - There is a stupid sensor that activates the light in the bathroom. It is very temperamental. One night the light stayed on for an hour while I was in bed. Several times the lights turned off when I was on the toilet! - The provided WIFI is very expensive and I didn't get much reception in my room - Our experience with the front desk staff was mixed - at one stage the girl at the counter actually screamed at my partner after being asked a simple question about using the internet (happy to provide date & time to management) - There is an onsite nightclub / bar for guest and also the public. The music is very loud and on at least 1 occasion was going until at least 5am. - We had unpleasant drunks (not guests of the hotel) banging on our door at 4am (we had a private room). Obviously this is not great and it seemed that anybody in the nightclub / bar could just walk around the hotel too. - The room was freezing - We found the room to be very cold and asked why the heating wasn't working - we were told that the heating is not allowed to be turned on until November. It was ridiculous to be sitting in our room with ski jackets and beanies on. - Rooms are very basic - not even cups in the rooms. Had to beg for one from the bar so I could have a glass of water.

60%
02 October 2009
Customer review

One issue with this hostel, had to change rooms in the middle of my stay and was separated from my friends. May seem ok, but not if you have to check-out by 10am and can't check-in until 3pm. Heard a couple of other people had the same issue. Otherwise, lovely place to stay: clean, good atmosphere

82%
02 October 2009
Customer review

Great for meeting new people. Central location. Value for money.

92%
28 September 2009
Customer review

good location, walking distance to train station. Half an hour walk to central areas of berlin (I cycled - much quicker!) Only slight problem I had was cost of breakfast and the internet which is included in other places. Otherwise its a great place to stay.

90%
28 September 2009
Customer review

Good location, cool place.

67%
20 September 2009
Andre Rossi

Baxpax has a nice atmosphere, great and helpful staff at the reception desk and beautifully decorated, clean rooms. We had a great time there. However, there are some things that just don´t feel right about the place. The bathrooms are one: The showers will stop working every minute (unless you keep pressing a button which is a very akward thing to do while you are rinsing your hair, for example) and the sensors that make the lights work aren´t placed in a way that you can´t stop at the bowl or in the shower without getting in the darkness. But what was truly strange is the fact the staff won´t knock on the door when they need to get into your room. That has happened for THREE times! If you won´t consider these complaints, then Baxpax is the perfect place for you.

75%
16 September 2009
Dusan Bekric

Cleanliness, Location and friendliness of the staff!!!

90%
15 September 2009
Stephanie Merrett

My three friends and I booked a 5 bed dorm between us. Our room was clean,staff were friendly and helpful, and it was in a pretty good location for the main attractions of Berlin, I would certainly recommend this place.

95%
07 September 2009
Customer review

I classifies more as a hotel, than as a hostel

82%
06 September 2009
Customer review

toilet

45%
01 September 2009
Frederic Drolet

the hostel is cheap and very clean. the staff is pretty good and for the location it's not pretty far from the "U Bahn" and "S Bahn" so pretty good.

82%
31 August 2009
Benjamin Nunn

If you stay in the biggest dorm- it's not a particularly a big social space and there's always sleeping. They need air con in the downstairs bar although the rooftop bar is really good.

82%
31 August 2009
Customer review

Comfy beds and great bars!!

90%
25 August 2009
Customer review

Everything, especially the rooftop terrace

97%
24 August 2009
Customer review

Not a bad place ... rooms were comfortable

90%
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