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Reviews of Hello Marseille

Hostel | 12 rue de Breteuil, Marseille, Côte d'Azur, France 13001

90.9% Overall Rating

82 out of 85 customers would recommend this property

Recent review (12/08/2014)

"The communal atmosphere is very strong and they have clearly put a lot of effort into encouraging it. The location is very central indeed."

Read all Hello Marseille reviews

Facilities

  • Credit cards accepted
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Laundry service
  • Common area / room
  • Communal kitchen
  • Internet access in public areas

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Marseille?

Contact us directly

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90.9%

Overall Rating

82 out of 85 HostelBookers customers said that they would recommend 'Hello Marseille'

Atmosphere
89.6%
Location
97.6%
Facilities
84.0%
Cleanliness
93.6%
Staff
91.2%
Value
90.4%
Safety
89.6%
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80.0%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

With friends / other travellers

Sightseeing & culture

12 August 2014 Customer would recommend this property

Liked: The communal atmosphere is very strong and they have clearly put a lot of effort into encouraging it. The location is very central indeed.

Disliked: Access is only by three steep flights of stairs. Window was broken in our room, meaning it was even more boiling hot than would otherwise have been the case.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

14 June 2014 Customer would recommend this property

Liked: central,nice building,friendly staff

Disliked: 3rd floor and no lift

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Martin Busse Douglas

Alone

Sightseeing & culture

26 May 2014 Martin Busse would recommend this property

Liked: 'best hostel I have ever stayed in.

Disliked: The staff are the very best, friendly, helpful and welcoming to all.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nicolas Schweigert

Alone

Sightseeing & culture

19 March 2014 Nicolas would recommend this property

Liked: Staff. The community. The idea and the atmosphere

Disliked: Nicolas left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Beach / sunbathing

01 March 2014 Customer would recommend this property

Liked: The different people you meet and the fact that it provided good sheets and linens. I also appreciated the one computer they had.

Disliked: The toilet room. It needs febreeze.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

18 May 2013 Customer would recommend this property

Liked: I think everthing is good for travelers, I strong that recommend to stay evrybody...

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

21 January 2013 Customer would recommend this property

Liked: Location

Disliked: There was literally one toilet for the whole hostel. Some staff members did not know English.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

13 December 2012 Customer would recommend this property

Liked: location

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Beach / sunbathing
Sightseeing & culture

11 October 2012 Customer would recommend this property

Liked: atmosphere! those guys are amazing! Thank you!!

Disliked: just one toilet for the whole hostel :(

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Business / conference
City break

03 October 2012 Customer would recommend this property

Liked: It has really nice and clean (!!!!!) bathrooms, nice atmosphere and friendly staff. Breakfast was offered! A really nice place to come again at some point

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tien Lam Tan

Alone

Sightseeing & culture

21 September 2012 Tien Lam would recommend this property

Liked: Staffs are extremely helpful and friendly, the hostel is close to Vieux Port and you can find dozens of restaurants on Rue St-Saens, which is less than a minute walk from the hostel.

Disliked: There is no lift in the building, imagine when you got 2 big luggages.... blimey!

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

MICHAEL HOLT

Alone

Visiting friends or family

14 September 2012 MICHAEL would recommend this property

Liked: STAFF ROOMS FOR A HOSTEL IT WAS QUIET AFTER 10 AT NIGHT

Disliked: LACK OF TOLETS AND SHOWERS

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

04 September 2012 Customer would recommend this property

Liked: One of the cleanest, roomiest, friendliest hostels I've encountered.

Disliked: Nothing.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Sam Llewellyn

With friends / other travellers

Backpacking / gap year

15 August 2012 Sam would recommend this property

Liked: Location (a minute away from the port, also on a very 'busy' street). Facility wise, the hostel offered a nice big guest kitchen. Rooms were nice and spacious, while a lounge area was also offered (with a huge TV available).

Disliked: It didn't affect us, but the price had increased from 17 Euros to 24 between January (when we booked) and July (when we arrived). It was a good thing I'd printed off my booking confirmation - being 7 Euros down each would've been irritating.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Daria Khrykina

Alone

Backpacking / gap year

03 June 2012 Daria would recommend this property

Liked: Good atmosphere, great location, stuff is friendly a lot! It's also clean and and comfortable. I will choose it at my next stop in Marseille)

Disliked: nothing!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

11 May 2012 Customer would recommend this property

Liked: I was so impressed with this hostel, the staff were so friendly and helpful, it is in an excellent location in the heart of the old port area and it is a great hostel for meeting new people. This is deffinitely a 12 out of 10 hostel for character.

Disliked: I honestly couldn't fault anything about the hostel.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

17 April 2012 Customer would recommend this property

Liked: Mostly location. Easy to find.

Disliked: There is only one toilet for all the rooms, it seems.

80.0%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Taryn Miller

Alone

Backpacking / gap year
City break
Sightseeing & culture

09 April 2012 Taryn would recommend this property

Liked: Good homely atmosphere with a good common room which forces travellers to interact. Staff are very up-beat and keen to give you tips on the hot spots of Marseille.

Disliked: Could do with another shower.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Work / volunteering

02 April 2012 Customer would recommend this property

Liked: Great staff, location and atmosphere. Will definitley stay here again if i go to Marseille again.

Disliked: Only one toilet

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Sightseeing & culture

23 March 2012 Customer would recommend this property

Liked: Located close to range of bus stops going absolutely everywhere making it very convenient.

Disliked: The third floor, but somehow that's added a bit of character to it too.

60.0%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

Alone

City break
Visiting friends or family

22 January 2012

Liked: Clean and location

Disliked: Small rooms and many people in one room (7 instead of 6). Staff was not friendly.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Charlotte Glab

Alone

Backpacking / gap year

19 December 2011 Charlotte would recommend this property

Liked: The staff were the best I've encountered - not only generically helpful in their role as information givers, but wonderful, beautiful people who were happy to have a laugh, sit back and enjoy a coffee with you, and even engage in some serious discussion! It is truly the staff that can make or break a hostel, and these lovely people were just splendid. The hostel itself is also really homely, being within an apartment block. It feels comfortable and cosy, but is run exceptionally well. It's clean, safe, breakfast and other free beverages etc are all great, and it was so good I really wanted to stay longer!

Disliked: I didn't stay longer - what a fool!

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

06 December 2011 Customer would recommend this property

Liked: Really friendly staff, well organised rooms

Disliked: only 1 toilet for use at night time (another but only for use during day)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Guy Townsley

Alone

Beach / sunbathing
Work / volunteering

25 August 2011 Guy would recommend this property

Liked: This has to be one of the nicest hostels I've ever stayed in anywhere in the World. Couldn't be more central, quiet, chilled, great view, free internet, breakfast by donation, lovely staff. Excellent.

Disliked: Almost nothing. Bit of a trek to the 3rd floor, but a minor grumble and made up for by the view.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

City break

22 May 2011 Customer would recommend this property

Liked: Great location so close to the center. Nice and friendly staff!

Disliked: A bit loud and noisy in the evening also due to traffic Only two showers!

The property's response is...