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Reviews of Newcastle Rooms

Guesthouse | Benwell lane, benwell, Newcastle Upon Tyne, England NE15 6RU

67.9% Overall Rating

44 out of 68 customers would recommend this property

Recent review (12/07/2014)

"easy to reach the centre - staff willing to help - for this price feeling relaxed"

Read all Newcastle Rooms reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Fax
  • Room service (limited hours)
  • Wake-up calls
  • Common area / room
  • Outside area
  • Television room
  • Sofa

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

Group bookings for more than 10 people must be made by email. We reserve the right to cancel group bookings which are not made this way. All groups of 6 or more may be subject to a credit card security deposit, which will be refunded upon departure subject to a room check, behaviour and adherence to hotel rules.

Group booking?

Group of 15 or more traveling to Newcastle Upon Tyne?

Contact us directly

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67.9%

Overall Rating

44 out of 68 HostelBookers customers said that they would recommend 'Newcastle Rooms'

Atmosphere
67.2%
Location
58.4%
Facilities
63.2%
Cleanliness
65.6%
Staff
72.8%
Value
72.8%
Safety
75.2%
Refine your results Showing 55 of 59 reviews 1 | 2 | 3   Next
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42.9%
Atmosphere - 20% Staff - 80% Facilities - 40% Safety - 60%
Location - 20% Cleanliness - 40% Value - 40%

Customer review

Alone

Sightseeing & culture

24 July 2014

Liked: Nothing

Disliked: The place is the pits. I would understand if it was registered as a 0-1 star, instead of deceiving photos of a fine old church building.

68.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

Alone

City break
Sightseeing & culture
Visiting friends or family

12 July 2014 Customer would recommend this property

Liked: easy to reach the centre - staff willing to help - for this price feeling relaxed

Disliked: the room might have been cleaned after my departure or it was just forgotten

42.9%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 40% Cleanliness - 20% Value - 40%

Customer review

Alone

Business / conference

03 July 2014

Liked: nothing

Disliked: uncleaned, not honestly

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

Alone

Work / volunteering

06 June 2014 Customer would recommend this property

Liked: continental Breakfast

Disliked: shared bathroom, single bed room Claustrophobic.. TV remote not given and I was unable to change TV channel or turn volume up and down.

60.0%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

12 May 2014

Liked: I guess you get what you pay for A clean, cheap hotel with no frills The staff were somewhat helpful The place was nice and clean and the wifi worked well

Disliked: Miles away from town, No atmosphere at all, (it was like a ghost town) Was not a hostel at all, was just a cheap hotel which was rather misleading The staff were not. Really helpful in regard to the bus times and things to do, Was one of the worser hotels I have stated in the uk

68.6%
Atmosphere - 60% Staff - 80% Facilities - 20% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

Alone

Work / volunteering

03 May 2014

Liked: It was spotlessly clean.

Disliked: The bathroom didn't bathroom and there were no sink-plugs anywhere.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Visiting friends or family

22 April 2014 Customer would recommend this property

Liked: Near the city and cheap and cheerful

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife

07 April 2014 Customer would recommend this property

Liked: .

Disliked: .

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andrius Jasaitis

With my spouse / partner

City break

04 April 2014 Andrius would recommend this property

Liked: good value

Disliked: very noisy neighbours till midnight

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

tracey cattell

As a family with children

Visiting friends or family

06 March 2014 tracey would recommend this property

Liked: I stay at this place a lot now when I visit Newcastle and have always found tje staff friendly and efficent

Disliked: tracey left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

08 January 2014 Customer would recommend this property

Liked: very good value for money,quiet location,spacious building,complementry breakfast.tea/coffee in rooms,warm building with character.

Disliked: none.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 40% Cleanliness - 40% Value - 100%

Customer review

Alone

Visiting friends or family

27 December 2013

Liked: Room was warm. Free wifi

Disliked: My door being opened by staff at 2 am

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Trevor Payne

Alone

Sightseeing & culture

01 September 2013 Trevor would recommend this property

Liked: Quiet, low key location and secure with off street parking

Disliked: Difficult to see the Roselodge name from the road when you are driving past. Newcastle rooms is easy to spot but the name on the website is Rose lodge and that is what I was looking for

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ASHLEY Wright

With friends / other travellers

Backpacking / gap year

31 August 2013 ASHLEY would recommend this property

Liked: I stayed in a room that was for two people and costs 9 pound each a night. The room was massive with a double bed and a single bed! Such good value, and this included breakfast! Now, the free breakfasts make you think its going to be the stock standard stuff (cereal etc) and it is...but its laid out real nice with croisants, tonnes and tonnes of juice, bread etc! Real good value and if Im ever in Newcastle again 100% staying here!

Disliked: Was excellent!

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

City break
Visiting friends or family

06 August 2013 Customer would recommend this property

Liked: Very reasonable place to stay and get some breakfast. Bus stop right outside the front door.

Disliked: The room was poorly ventilated and became hot very quickly. There was a window, but this opened overlooking the main entrance (which made it difficult to have any privacy).

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

PETER MALONE

With friends / other travellers

City break

28 April 2013

Liked: Nothing except reasonably cheap. Otherwise it was horrendous. Made faulty towers look like a 6 star resort.

Disliked: In a run down area. Miles away from the centre. Service terrible. Rooms horrible. Unclean, old, damp feel. And on the way out the staff asked us to confirm we didn't break anything in the room. Terrible

22.9%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

michelle straughan

With friends / other travellers

Visiting friends or family

15 April 2013

Liked: nothing

Disliked: everything. It is filthy. 1 guest woke up covered in bites!!!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nijem Huge

Alone

Business / conference

15 January 2013 Nijem would recommend this property

Liked: Ver nice building... and staff are very friendly...

Disliked: I like it... most a part from the... some people made noise...at late night

57.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 20% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

05 January 2013 Customer would recommend this property

Liked: The hostel is an old building that's been renovated. It's full of character, through the maze-like corridors. The rooms are also very nice, with attic-like beams pointing upwards.

Disliked: The whole affair was a bit grubby. the fitted carpets compensated a little bit for the cold. Also, the location is terrible. You need around £6-8 to get to the city centre, or wherever there's something worth seeing.

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Partying / nightlife

06 November 2012

Liked: Absolutely nothing!

Disliked: Everything! It was dirty, unhygienic, had a horrid smell, was in a bad area, the toilets were disgusting! I could go on and on!

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

17 October 2012 Customer would recommend this property

Liked: As required

Disliked: Bathrooms seem limited - fine in off season

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 60% Value - 80%

Steph Scanlon

With friends / other travellers

City break
Partying / nightlife

14 October 2012 Steph would recommend this property

Liked: It was a simple room for a good price, location was ok but not great to getin to the town was a £6 cab, the cab service they use are brilliant!

Disliked: The bathrooms where a bit out dated and seemed a little grubby.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

michelle graham

With my spouse / partner

Sports, adventure or outdoor activities

05 October 2012

Liked: nothing, we had a very bad experience here.

Disliked: The noise coming from other guests was disgraceful, shouting, screaming and running round hotel until 5am. My pregnant partner and I had roughly 2 hours sleep.

51.4%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Sports, adventure or outdoor activities

13 September 2012

Liked: Reasonable breakfast included in the price.

Disliked: As far as I could see, the only socket was behind the bed, which meant balancing the kettle base on the bed (very short cable). Didn't bother trying the TV. Taxi driver took me to Rooms Inn. A change of name seems to have caused confusion locally.

34.3%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 40%
Location - 40% Cleanliness - 20% Value - 40%

James Hutchison

With friends / other travellers

Partying / nightlife

09 July 2012

Liked: N/A

Disliked: The rooms, the communal facilities, it's felt like being in a run down care home.