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Reviews of Newcastle Rooms

Guesthouse | Benwell lane, benwell, Newcastle Upon Tyne, England NE15 6RU

67.5% Overall Rating

44 out of 67 customers would recommend this property

Recent review (12/07/2014)

"easy to reach the centre - staff willing to help - for this price feeling relaxed"

Read all Newcastle Rooms reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Fax
  • Room service (limited hours)
  • Wake-up calls
  • Common area / room
  • Outside area
  • Television room
  • Sofa

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

Group bookings for more than 10 people must be made by email. We reserve the right to cancel group bookings which are not made this way. All groups of 6 or more may be subject to a credit card security deposit, which will be refunded upon departure subject to a room check, behaviour and adherence to hotel rules.

Group booking?

Group of 15 or more traveling to Newcastle Upon Tyne?

Contact us directly

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67.5%

Overall Rating

44 out of 67 HostelBookers customers said that they would recommend 'Newcastle Rooms'

Atmosphere
67.2%
Location
56.0%
Facilities
63.2%
Cleanliness
67.2%
Staff
72.0%
Value
72.8%
Safety
74.4%
Refine your results Showing 55 of 59 reviews Previous   1 | 2 | 3   Next
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62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Family Holiday
Sightseeing & culture

04 July 2012 Customer would recommend this property

Liked: see below...

Disliked: The private rooms do not have it's own toilette. Expect noise when the drunks come in between 0200-0500. The parking is very limited for the occupancy.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 100%

Customer review

Alone

Visiting friends or family

12 March 2012 Customer would recommend this property

Liked: convenient

Disliked: Due to the hotels reasonable prices it attracts too many young party goers! Didnt sleep at all! Noise,music,alarms being set off,swearing ,running! Do you get the picture? The police were called but it was too late in the morning when youve been awake all night!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

02 February 2012 Customer would recommend this property

Liked: good accommodation. very cheap price. will definite stay again.

Disliked: everything was good.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Shopping
Visiting friends or family

30 December 2011 Customer would recommend this property

Liked: Helpful staff and lots of character to this atmospheric hotel.

Disliked: Poor breakfast did not try any other meals

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Lorna Ross

As a family with children

Visiting friends or family

25 November 2011 Lorna would recommend this property

Liked: Fantastic Value for money. First time we have come across half board included in price.

Disliked: Should state that evening meals were (apart from 1) all Indian food. We had a 5 year old with us so both nights she had soup. If we were staying longer I would like to have seen other basic meals on menu. Rooms were a bit run down but suited the purpose and the cost.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

28 October 2011 Customer would recommend this property

Liked: Not centrally located but the bus stop is literally right outside the front door. (When you see the LIDL press the bell). This is the first time I have come across half board in my 9 months of travel. Toast, cereal and coffee for breakfast and 2 course Indian meal at night. The kitchen was built to run a restaraunt so it is very well equipped.

Disliked: This place is essentially a hotel so during our stay it was hit and miss with meeting other travellers. They have a nice big common area with a big screen TV to encourage interaction between guests. We felt safe during our stay but it would not be the area I would walk alone in at night. Beds could be more comfortable but you do get what you pay for.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 60%

Michael Crosby

With friends / other travellers

Partying / nightlife

24 October 2011 Michael would recommend this property

Liked: Nice rooms/beds

Disliked: Bit out of town

74.3%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

24 September 2011 Customer would recommend this property

Liked: Cheap private rooms.

Disliked: Found a huge bee in the room, but other than that pretty quaint. Also name has changed to Bluebird Hotel.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

Alastair Nichol

Alone

Work / volunteering

13 August 2011 Alastair would recommend this property

Liked: Paid for a Single Room but was given a Double En Suite so was very happy with the upgrade.

Disliked: Was noisy

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

10 June 2011 Customer would recommend this property

Liked: The room was nice and cheap. The breakfast was awesome. Easy to reach by bus from city centre.

Disliked: Nothing.

57.1%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Carmen kerr

With friends / other travellers

Events / festivals

29 May 2011

Liked: no curfew, breakfast provided ( toast, cereal and coffee)

Disliked: check-in time starts at 1400, we arrived at 1405 and our room was not ready until 1445. the taps in the WHB in room leaked over the floor, there was no hot water or soap in the dispenser in one of the communal toilets.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 40%
Location - 40% Cleanliness - 60% Value - 100%

Customer review

With a large group / tour

Partying / nightlife

25 April 2011 Customer would recommend this property

Liked: freindly staff, value for money

Disliked: could be cleaner!

54.3%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

Alone

Business / conference

10 April 2011

Liked: The single room was clean and nice.

Disliked: The reception... trouble with payment. Attention: Ask for a receipt immediately!!!

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife

30 March 2011 Customer would recommend this property

Liked: Rooms were spacious and clean. Breakfast was good - cereal and toast. Free tea and coffee.

Disliked: Location was a little far from town. Other travellers may wish to know that the name of the hostel has changed, and is now called Bluebird Hotel. Fortunately, I realised that before I left, but it may have been confusing otherwise.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Ivan Grigorov

Alone

Sports, adventure or outdoor activities

13 December 2010 Ivan would recommend this property

Liked: Value for money and location

Disliked: Don`t match the name in internet

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture
Shopping

16 November 2010 Customer would recommend this property

Liked: cheap and easy to get to the city centre.

Disliked: Take ear plugs! A notice needs to go up in reception area - do not disturb other guests if arriving in early hours of morning. Had very little sleep due to doors banging and lack of consideration from some other residents.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

06 October 2010 Customer would recommend this property

Liked: I thought the property was nice and cosy!!

Disliked: The only thing i was confused was the name, at the front of the place it says blue bird and then at the front of the door it says roselodge.

60.0%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

City break

28 September 2010

Liked: Wifi in room, washbasin in room, nice outside, on a bus route to the city

Disliked: poor TV signal, doors do not close properly without having to pull/push very hard and make a lot of noise, hard to locate by taxi, poor bathroom facilities

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

bryan carter

Alone

23 August 2010 bryan would recommend this property

Liked: friendliness of staff, the comfortable lounge and extra large tv.it was quiet, and the breakfast better than some hostels

Disliked: nothing

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Martin Bell

With friends / other travellers

Partying / nightlife

22 August 2010 Martin would recommend this property

Liked: Much improved from the last time I stayed. Recommended.

Disliked: Nothing

77.1%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Business / conference

18 July 2010

Liked: The self catering facilities

Disliked: Some areas of the building are in a pretty poor state although it is clearly a work in progress and some ares are very nice

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 80% Value - 40%

Customer review

Alone

Sightseeing & culture

05 July 2010

Liked: the private room and facilities have potential once renovations are complete

Disliked: location_ it was a lot further out of town than i thought and no internet access or breakfast

51.4%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 80% Value - 20%

William Knibbs

Alone

03 July 2010

Liked: Nothing

Disliked: Lock didn't work from the inside of the room. Came back to find my window wide open. Fire alarm went off repeatedly and person at reception did not seem to care. Despite being told that there was a 24 hour reception there was in fact a doorbell to be used only in an emergency between the hours of 21:00 and 09;00

80.0%
Atmosphere - 40% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

13 June 2010 Customer would recommend this property

Liked: Staff

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

EOIN MC NEILL

09 February 2010 EOIN would recommend this property

Liked: The staff were friendly and helpful. The couches in the common area were quality. The rooms and beds were comfortable and we had a TV in our private room which was a nice surprise. It was easy to get the bus into the city centre. It came every 7.5 minutes and only took 10 minutes to get in.

Disliked: EOIN left no negative feedback.