Reviews of Hatters at Hilton Chambers
15 Hilton St, Manchester, England M1 1JJ
604 out of 623 HostelBookers customers said that they would recommend 'Hatters at Hilton Chambers'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
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| Atmosphere - | 60% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Yannick Merckx
With friends / other travellers
City break
Partying / nightlife
Shopping
Sightseeing & culture
11 February 2012 Yannick would recommend this property
Liked: All
Disliked: Not a "backpackers atmosphere" with the other guests
| Atmosphere - | 40% | Staff - | 60% | Facilities - | 20% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 20% | Value - | 40% |
Customer review
With friends / other travellers
Sports, adventure or outdoor activities
02 February 2012
Liked: I liked that I was able to leave it.
Disliked: That this is where I arrived.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With friends / other travellers
Shopping
Sightseeing & culture
31 January 2012 Customer would recommend this property
Liked: Seriously, this is a hostel that fulfills every basic need of a customer and definitely value for money. The greater part of this hostel than others is the entertainment facilities that are suitable for everyone especially during the night time when all shops are closed. Definitely a great choice to stay.
Disliked: The security card number required to guarantee the reservation. The email sent to the customer is not official enough and does not look very convincing. Would suggest a more professional template of email. Besides, customers should be sent a secured form to key in their security card number instead of asking to email as bank details are always a sensitive issue to everyone.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 60% | Value - | 100% |
Alex Havlin
Alone
Backpacking / gap year
Sightseeing & culture
27 January 2012 Alex would recommend this property
Liked: above average facilities, well kept condition, options for wifi, staff friendly and helpful, price includes breakfast and 24/7 toast and tea+coffee at no extra charge, generally very good value for money.
Disliked: Probably could be cleaned more often, although facilities were not dirty. Not sure who puts cups and dishes away, but a lot of the time they are clearly not clean. No lockers in rooms.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
Alone
City break
Events / festivals
Partying / nightlife
Sightseeing & culture
19 January 2012 Customer would recommend this property
Liked: The location is perfect! Very friendly staff and clean place.
Disliked: There was no wifi.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Anna valentina Ferrari
With friends / other travellers
Backpacking / gap year
Sightseeing & culture
14 January 2012 Anna valentina would recommend this property
Liked: Rooms were good and clean, staff was really helpfull and the kitchen was really clean and well equipped
Disliked: Anna valentina left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With a large group / tour
Backpacking / gap year
Shopping
31 December 2011 Customer would recommend this property
Liked: It was a great stay
Disliked: none
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 60% |
Hannah Gaunt
With friends / other travellers
City break
Shopping
Visiting friends or family
28 December 2011 Hannah would recommend this property
Liked: They have made an effort to make the hostel unique and funky, with nice modern decor in keeping with the indie vibe of Manchester's northern quarter. The staff are relaxed and friendly, and the rooms are adequate and clean. There are good kitchen and shower facilities.
Disliked: There was a slight discrepancy between the room size described when booking (4 people)and the actual size (6 people) but this was fine as the people we shared with were nice.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
With friends / other travellers
Backpacking / gap year
22 December 2011 Customer would recommend this property
Liked: It's a close to the station (15 min walk with a pack) and in a good area. Breakfast and wi-fi are free, there are plenty of bathrooms although personally I hated the showers as you had to undress in the bathroom itself and there was nowhere to put your stuff while you showered as the cubicle was literally just a shower. Staff were lovely.
Disliked: See above shower comments.No lift. The rooms feel kind of dingy although the bathrooms are nice.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 100% | Value - | 80% |
kenneth lawson
Alone
Sports, adventure or outdoor activities
23 November 2011 kenneth would recommend this property
Liked: Good location, friendly staff, clean.
Disliked: My room had several Portuguese football fans in it who got in about 2/3 am after a night out. And stayed up in room talking loudly and making a general racket. I got no sleep at all and left hostel about 6am. It made my stay unbearable.
| Atmosphere - | 60% | Staff - | 20% | Facilities - | 40% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 80% | Value - | 60% |
Customer review
Alone
Backpacking / gap year
21 November 2011
Liked: Shower pressure was good, water warm. Free toast, tea and coffee. Short walk to centre of city.
Disliked: I'm not one to leave negative comments but this was my least liked accommodation during my 4-month trip. I was overcharged and put into a 6-bed instead of the 4-bed I had booked well in advance. Then the male staff member refused to refund me the difference. You have to pay for wifi (which wasn't even working and staff made no effort to fix the problem). There are only 2 powerpoints in a 6-bed dorm. The showers are not very private. Staff unfriendly and atmosphere not very welcoming.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Emre Ozyurt
Alone
Backpacking / gap year
12 November 2011 Emre would recommend this property
Liked: Friendly staff and good location.
Disliked: I should pay for wifi
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Daniela Lopes
Alone
Events / festivals
11 November 2011 Daniela would recommend this property
Liked: Incredibly clean and neat, awesome environment and great facilities.
Disliked: Nothing.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 100% | Value - | 60% |
Customer review
Alone
Business / conference
10 November 2011 Customer would recommend this property
Liked: It is very clean and staff try to be as helpful as possible, location was central and accessible to the places I wanted to go. It also had quite a range of events on offer.
Disliked: Pretty basic and could do with some investment in air fresheners for the rooms, otherwise its okay .
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 80% | Value - | 60% |
Michael Runchey
With friends / other travellers
Partying / nightlife
Sightseeing & culture
31 October 2011 Michael would recommend this property
Liked: clean and nice
Disliked: nothing
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Tom Railton
Alone
Business / conference
27 October 2011 Tom would recommend this property
Liked: Friendly, helpful staff, the room felt very safe and secure, and a good level of cleanliness throughout the hostel.
Disliked: Nothing to dislike..
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Marcus Augustus Burghardt
Alone
Backpacking / gap year
Partying / nightlife
11 October 2011 Marcus Augustus would recommend this property
Liked: Very good hostel. Nothing to complain.
Disliked: Very good hostel. Nothing to complain.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 60% | Value - | 60% |
Customer review
With friends / other travellers
Shopping
17 September 2011 Customer would recommend this property
Liked: The service of the staffs. Seriously i like their attitudes because they helped my friends and I a lot and always serve the best of them.
Disliked: The varieties of breakfast can be improved.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
Alone
Business / conference
05 September 2011 Customer would recommend this property
Liked: the friendly helpfull staff . refreshments on offer , value for money , and the superb location right in the heart of manchester
Disliked: not enough lockers
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Maria Sole Favetti
Alone
Sightseeing & culture
14 August 2011 Maria Sole would recommend this property
Liked: The Northern Quarter, where the hostel is, is a vibrant area full of music venues and pubs. The city centre is just a short walk away, and also Piccadilly train and bus station. The rooms are big, it is a shame that there are no lockers in the room but you can leave your computer and belongings to the staff. The bathroom and the shower are big and clean, nothing to say on this regard. There is a kitchen and a big tv lounge and console for video games. The hostel staff organize a pub crawl every Friday Saturday and Sunday, which is good to get used to the place and go out with other people.
Disliked: It would be nice there was a female dorms and lockers.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Ann Iveson
Alone
Events / festivals
08 August 2011 Ann would recommend this property
Liked: clean, well facilitated & attention to details. the dorm itself impressed if only because the door & the beds themselves were not noisy, a huge factor when sharing a room with sleeping strangers. being able to get up in the middle of the night for the loo without causing a huge noise & disturbance to others is a luxury i've rarely found in hostels.
Disliked: no marmite for breakfast!!! maybe i just didn't search hard enough!
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
tim rose
Alone
Backpacking / gap year
27 July 2011 tim would recommend this property
Liked: central, friendly helpfull staff,Kitchen and breakfast available for an eartly start.
Disliked: lack of shelf for top bunk
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With friends / other travellers
Events / festivals
Sightseeing & culture
18 July 2011 Customer would recommend this property
Liked: nice common areas and patio. VERY helpful staff... and a really clean hostel
Disliked: n/a
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 60% | Value - | 80% |
Customer review
With friends / other travellers
Events / festivals
17 July 2011 Customer would recommend this property
Liked: Location, hosteleres, tea and toast.
Disliked: Rooms could have been cleaner
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
With friends / other travellers
Events / festivals
17 July 2011 Customer would recommend this property
Liked: the location is excellent and the staff and atmosphere make you feel like you have a home away from home
Disliked: free internet access on the computers would have been nice and two out of the three were not working
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
