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Reviews of Restup London

Hostel | 172 New kent Road, London, England Se1 4yt

72.8% Overall Rating

134 out of 171 customers would recommend this property

Recent review (16/06/2013)

david eric trussell thinks…

"THIS INDEPENDANT INTERNATIONAL HOSTEL WAS JUST THE LOVE OF SPACE I LIKED ALL ABOUT THIS HOSTEL YES HIGHLY TOP OF THE WORLD HIGH RANKED OK DET GREATER INNER LONDON THE WORLD EUROPEAN"

Read all Restup London reviews

Facilities

  • Credit cards accepted
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Wheelchair accessible
  • Laundry service
  • ATM / cash machine
  • Café
  • Common area / room
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Breakfast USD 5.47
  • Towel USD 3.13

What's Included

  • Luggage Room
  • Linen

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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72.8%

Overall Rating

134 out of 171 HostelBookers customers said that they would recommend 'Restup London'

Atmosphere
72.0%
Location
72.0%
Facilities
65.6%
Cleanliness
68.8%
Staff
84.8%
Value
68.8%
Safety
77.6%
Refine your results Showing 102 of 168 reviews 1 | 2 | 3 | 4 | 5   Next
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Parita Patel

Alone

Sightseeing & culture

16 June 2013 Parita would recommend this property

Liked: It was very clean, spacious and the sercice was exceptional

Disliked: Nothing, it was great and would stay again

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

david eric trussell

Alone

Backpacking / gap year
City break
Events / festivals
Relaxation/spa
Shopping
Sightseeing & culture

16 June 2013 david eric would recommend this property

Liked: THIS INDEPENDANT INTERNATIONAL HOSTEL WAS JUST THE LOVE OF SPACE I LIKED ALL ABOUT THIS HOSTEL YES HIGHLY TOP OF THE WORLD HIGH RANKED OK DET GREATER INNER LONDON THE WORLD EUROPEAN

Disliked: NO COMMENT ON OTHER BUT THE CERTAIN OTHERS EUROPEANS? CAN BE VERY DISRESPECTABLE OK DET

45.7%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 40% Cleanliness - 20% Value - 60%

Customer review

Alone

Backpacking / gap year

16 June 2013

Liked: Big, lots of rooms, lots of places to sit downstairs

Disliked: No personality, long wait for check in, room was generic and not clean. Bathrooms were not clean and there were too few for the amount of people staying on that floor.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

14 June 2013 Customer would recommend this property

Liked: Clean, good value, 24 hr reception

Disliked: not sure whether toilets are really separated for male and female at both ends of corridors. If yes, it is too far to walk for those staying in the wrong end as the corridor is very long. The main entrance is not very obvious to first time visitors. There should be a sign on the main road gate.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Family Holiday

13 June 2013

Liked: Basic needs for a basic price. Fair play

Disliked: Walls were thin. Pleple running about the corridor . No good night sleep. People shouting during midnight

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Jeroen Kamp

With a large group / tour

Sightseeing & culture

11 June 2013 Jeroen would recommend this property

Liked: the friendly help we had

Disliked: not many things to do for our students

65.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

City break

09 June 2013 Customer would recommend this property

Liked: Location and friendliness

Disliked: Cleanliness

71.4%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

03 June 2013

Liked: Friendly staff and clean rooms.

Disliked: There aren't individual lockers and you must pay for the available ones. During my stay, there were too few showers for the number of guests in my floor. Furthermore, some showers were broken or out of service and the same toilets were shared by both men and women.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

City break
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

03 June 2013 Customer would recommend this property

Liked: Great location, very clean, nearby shops, pharmacy, bus stops, cab office, suitable for lone or group travelers.

Disliked: Busy road gave out a lot of noise, had to rent towels, pay for locker/storage, no wifi in rooms which meant main area was often crowded.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

31 May 2013 Customer would recommend this property

Liked: Location price clean

Disliked: small rooms a bit noisy

60.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 40%
Location - 40% Cleanliness - 40% Value - 60%

stephen hitchens

Alone

Visiting friends or family

31 May 2013

Liked: It was cheap and always has space available.

Disliked: Very noisey. Use of lockers very expensive at £3 every time you open it. Broken door handle on bathroom. Wireless intermitant.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Kyle Brown

With friends / other travellers

City break

28 May 2013 Kyle would recommend this property

Liked: The staff, they really stepped up to the plate every time I needed help or advice. There was one gentleman in particular who handle our bookings (which were complicated) extremely well. The location was also a good base from which to go see the sights and sounds of London. The hostel was easy to find and the food on offer was pretty decent. The shower was hot with good pressure.

Disliked: There were a few issues, firstly it isn't quiet... It is on a busy street with lots of traffic 24/7 plus I could clearly hear everyone in the toilets/showers next to my room. Not much the hostel can do about that, but they shouldn't advertise it as a quite stay... Cleanliness was another issue, the room I was in had an en suite that was only cleaned every other day. With 6 guys in the room it got pretty dirty between washes, and the shared bathrooms were worse. When the cleaning staff came they did a great job, if it was daily this would not have been an issue. My thoughts are that the hostel was slightly understaffed, especially for a busy weekend (whether or not there were internal issues causing this, I don't know). Lastly the common room has no atmosphere, its somehow too clinical and modern, which doesn't lend itself to people being social, but I am knit picking now.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Events / festivals
Partying / nightlife

27 May 2013 Customer would recommend this property

Liked: Good value, only 5 mins walk from Elephant and Castle stations along the main road. Clean room, quick check-in, friendly staff, all you need really.

Disliked: Customer left no negative feedback.

48.6%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Michael Prasthofer

Alone

City break
Sightseeing & culture

26 May 2013

Liked: The location itself was good, the underground goes straight to the centre in no more than 20 min. The part of the city, however, is not very nice. Seems quite rough, not completely safe.

Disliked: The door to the 18 bed dorm was very noisy, which is a major problem if 18 people walk in and out. There was absolutely no service flexibility. I checked out early and inquired if I could leave my bed for another traveller. Not only would she have had to pay for the bed (for which I had already paid a lot, given that it's a hostel), the rates were significantly higher than what I had paid. I don't expect a high level of service but there should be some flexibility. Also, there was a 3 pound charge per day for the use of lockers which I find excessive.

42.9%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 20%

Joseph Ashford

Alone

Visiting friends or family

25 May 2013

Liked: Not much at all

Disliked: Just one of those hostels pumping out big numbers, minimising costs at all times possible. Too many people per bathroom, needs to be cleaned more regularly than once a day

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Shopping
Sightseeing & culture

21 May 2013 Customer would recommend this property

Liked: It's modern, nice public area and good service from staff.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Amelia Midgley

With my spouse / partner

City break
Shopping
Sightseeing & culture

21 May 2013 Amelia would recommend this property

Liked: We had a private room and bathroom with a bunk bed. It was less than 10 min walk to Elephant and Castle tube and there were multiple buses leaving frequently from right outside the hostel. It is a hostel so don't expect a hotel but it was clean and comfortable.

Disliked: Nothing specifically.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

19 May 2013 Customer would recommend this property

Liked: Nice beds not bad location and friendly staff

Disliked: Not able to walk to any main attractions

40.0%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 40% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

15 May 2013

Liked: Good points; room was clean, location.

Disliked: Bad points; showers so bad we didn't shower the second day, share bathrooms with women, men, and children of all ages, far to few bathrooms, pay for a locker and a towel, rooms small. In summary, worst hostel I have stayed in three years of travelling. Pay a couple more pounds and stay somewhere else.

62.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture
Visiting friends or family

13 May 2013 Customer would recommend this property

Liked: The building.

Disliked: The noise of the street.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Zdenek Bartek

As a family with children

Family Holiday
Sightseeing & culture

01 May 2013 Zdenek would recommend this property

Liked: Toilets on basement L were out of order for two nights.

Disliked: Zdenek left no negative feedback.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Marc Saban

With my spouse / partner

City break
Partying / nightlife
Romantic getaway
Sightseeing & culture

15 April 2013 Marc would recommend this property

Liked: It is an amazing building and full of character

Disliked: I cannot really think of anything I specifically displiked

65.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Gastão Siopa

Alone

Backpacking / gap year
Visiting friends or family
Work / volunteering

15 April 2013 Gastão would recommend this property

Liked: I really enjoyed seeing such a big and busy place being as clean as it is. The staff is really helpful and the dorm is really spacious which is excellent.

Disliked: I don't like hostels without self catering kitchens where you can cook, so that is really a negative point (in my point of view). And the lockers are really expensive, 2£ for every time you want to access it, seems a little bit to much,

74.3%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

Satja Lumbar

With friends / other travellers

Business / conference
City break
Partying / nightlife
Work / volunteering

09 April 2013 Satja would recommend this property

Liked: Great atmosphere, decent food, helpful and friendly staff ...

Disliked: Cold room (with cold outside temperatures), small room, thin walls (not for the light sleepers)...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Dawn Sillapere

With a large group / tour

Sightseeing & culture

09 April 2013 Dawn would recommend this property

Liked: Great place! Very helpful staff, rooms were smallish, but they were described as such and really, if i were looking for huge rooms I'd be in a hotel. Very clean and comfortable! Lots of offerings for food - average priced - not super cheap hostel food, but also very high quality. I'd stay there again and would recommend it to my friends.

Disliked: We descovered later that we could have taken a bus from the tube to the hostel - it was a bit of a walk at night - I'd recommend they gave more distinct directions on how to get there if you are using public transport. It's not that there was nothing, just that when you are tired and don't know where you are really, really clear maps and directions are appreciated.... and that's not really a dislike, just a minor improvement suggestiong....


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