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Reviews of Safestay London Elephant & Castle London Hostel

144-152 Walworth Road, London, England

Atmosphere 82%

Cleanliness 88%

Facilities 78%

Location 82%

Safety 90%

Staff 82%

Value 82%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bar
  • Bicycle Parking
  • Cafe
  • Common Room
  • Elevator
  • Free City Maps
  • Games Room
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Telephone Fax Facilities
  • Towels for hire
  • Vending Machines

Purchasable Extras

  • Breakfast 6.27USD
  • Towel 3.13USD

Important Information

GENERAL

1. A group is any party consisting of 10 people or more.
2. A £250.00 security deposit is required at check-in for any damages/vandalism caused to the hostel. This deposit will be returned on the day of your departure if no damage is detected. You can leave the deposit by cash or debit/credit card. Cards will be pre-authorized on check in for the full amount. If your deposit is being secured for with a third party credit card we will require written authorisation to be provided by the card-holder.
3. Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from checking-in to the property.

4. The remaining balance must be paid at least 4 weeks before your arrival date. This is to include all extras and fees.
5. All fees incurred by the payee due to the method of payment, (i.e. bank transfer fees issued by the sending or receiving bank), are to be paid by the group. Safestay Ltd is not responsible for these fees.
6. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other services provided to you by us. We will however inform you in writing prior to any such action.


- In the case of a late departure (after 10am), Safestay reserves the right to charge for a further nights stay at the appropriate rack rate of the bed(s).
- We reserve the right to charge the guest for any damages/vandalism caused to the hostel, by their actions, including accidental or incidental damages. Damages will be required to be paid prior to departure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
- We reserve the right to charge the guest the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the group has departed, we reserve the right to make a charge to the group’s credit / debit card, or send an invoice for the amount to the registered address.

Bookings cannot be accepted from any person under the age of 18yrs, unless they are accompanied by an adult (over 18) who is staying in the same dorm/room. Families with children aged 16yrs and under are welcome, however they must book and pay for all beds in order to make the room private (i.e. in the case of 4 bedded dorms or larger). Alternatively we have 2 Bedded and 3 Bedded Private rooms available, subject to availability.

Safestay has a maximum stay policy of 1 month. You are welcome to come back to Safestay, but with a minimum 1 months rest period. Or why don’t you take advantage and visit one of our other locations in London, York or Edinburgh.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

  • Age Restriction
  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly"
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 82%

Cleanliness 88%

Facilities 78%

Location 82%

Safety 90%

Staff 82%

Value 82%

Showing 1-10 of 65 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
04 Dec 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Property was really clean and modern. I liked that there was outlets in the room and curtains for each bed for privacy. Showers and toilets were clean.

Disliked: Nothing.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
02 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife

Liked: everything!! really nice backpackers!

Disliked: nothing

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
89% Overall Rating


17 Aug 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: I like the individual washrooms and the huge lockers under the beds. The curtains on each bed also gave you privacy and helped to block out the overhead light.

Disliked: The breakfast at £4 was not great, IMHO, and the curtain rod on the top bunk made it difficult to get into bed. It would also have been nice to have a power outlet on the top bunk, as the only power outlets were near the floor.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
69% Overall Rating

Anonymous
04 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: I really enjoyed the design of the place, clean-ish, I think I would preferred if they mopped the floor in the dorms everyday. Showers and bathrooms were clean. It seems like a sketchy area, but I was not hassled. Easy access to the airport. Total time takes about an hour if you don't take the express train. Take Heathrow to Piccadilly Circus, change to the bakerloo line that is going towards elephant and castle. Just a 5 min walk to Elephant and Castle underground, there's also a bus stop right outside as well. Staff was friendly, for the most part!

Disliked: The WiFi does suck. And rooms have not much ventilation. I would suggest they offer hot water for free. If you want tea or something. Also for the price they should include breakfast.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
28 Jul 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Shopping, Sightseeing & culture

Liked: Nice hostel in such a cool location.

Disliked: Rooms are ensuite with shower which are really small unfortunately.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
08 Jul 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: 3rd time I went back to this hostel, no doubt one of best hostel in London. each best has your own curtain so you get more privacy compare to ordinary hostels.

Disliked: not a best area of london

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
74% Overall Rating

Anonymous
14 Jun 2015

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday

Liked: Was neat and Tidy, Secure as well.

Disliked: No wifi connection in rooms have to come near reception to get wifi.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
12 Jun 2015

Travel Type:
With friends / other travellers

Trip Type:
Business / conference

Liked: Clean. Comfort.

Disliked: No WiFi in rooms. Problem with the shower - water don't leave it normally and stay in pan.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 Jun 2015

Travel Type:
Alone

Trip Type:
City break

Liked: Friendly staff, very comfortable bed, clean hostel, nice common area

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
80% Overall Rating

Anonymous
10 Jun 2015

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Very nice location. Nice and helpful staff.

Disliked: Some improvements on cleanliness needed (bathroom was a bit dirty, sheets had slight odour).

Customer would recommend this property

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