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Reviews of Safestay

Hostel | 144-152 Walworth Road, Elephant & Castle, London, England SE17 1JL

88.1% Overall Rating

214 out of 222 customers would recommend this property

Recent review (14/09/2014)

Bronwyn Morgan thinks…

"The cleanest hostel in London I have stayed at. The staff are all very helpful and friendly. I stayed in and 8 bed dorm the rooms are awesome, nice and spacious and the beds are comfortable with new…"

Read all Safestay reviews

Facilities

  • Bar
  • Credit cards accepted
  • Games room
  • Secure lockers
  • Lounge area
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Café
  • Common area / room
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area
  • Pets allowed
  • Television room

Purchasable Extras

  • Towel USD 3.26

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

GENERAL 1. A group is any party consisting of 10 people or more. 2. A £250.00 security deposit is required at check-in for any damages/vandalism caused to the hostel. This deposit will be returned on the day of your departure if no damage is detected. You can leave the deposit by cash or debit/credit card. Cards will be pre-authorized on check in for the full amount. If your deposit is being secured for with a third party credit card we will require written authorisation to be provided by the card-holder. 3. Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from checking-in to the property. 4. The remaining balance must be paid at least 4 weeks before your arrival date. This is to include all extras and fees. 5. All fees incurred by the payee due to the method of payment, (i.e. bank transfer fees issued by the sending or receiving bank), are to be paid by the group. Safestay Ltd is not responsible for these fees. 6. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other services provided to you by us. We will however inform you in writing prior to any such action. - In the case of a late departure (after 10am), Safestay reserves the right to charge for a further nights stay at the appropriate rack rate of the bed(s). - We reserve the right to charge the guest for any damages/vandalism caused to the hostel, by their actions, including accidental or incidental damages. Damages will be required to be paid prior to departure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum. - We reserve the right to charge the guest the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the group has departed, we reserve the right to make a charge to the group’s credit / debit card, or send an invoice for the amount to the registered address.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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88.1%

Overall Rating

214 out of 222 HostelBookers customers said that they would recommend 'Safestay'

Atmosphere
89.6%
Location
79.2%
Facilities
90.4%
Cleanliness
91.2%
Staff
88.0%
Value
87.2%
Safety
91.2%
Refine your results Showing 126 of 220 reviews Previous   1 | 2 | 3 | 4 | 5 | 6   Next
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88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

Alone

Work / volunteering

03 December 2012 Customer would recommend this property

Liked: Like a hotel. Very comfy, friendly looking atmosphere. High security.

Disliked: Not the best neighborhood.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nik Mohd Azhar Nik Abdul Aziz

Alone

Sightseeing & culture

03 December 2012 Nik Mohd Azhar would recommend this property

Liked: Fantastic!!!

Disliked: hopefully,the receptionist can speak better english soon but they're lovely :))

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

26 November 2012 Customer would recommend this property

Liked: This place is amazing, The 'bar' downstairs is more like a hotel lounge than a hostel bar, it's huge, clean, comfortable and they have an awesome pool table. Beds are comfortable and they have curtains so you get privacy, Lockers in the rooms are genius, they're a bit awkward till you realise you can slide them out from under the beds and use them as a chair as well. Best place I've stayed at in 2 months and best value for money as well.

Disliked: Pool table is a little pricey, £1 for a game, but the table is really nice so I suppose that's the payoff. Bar could do with a bigger selection of beers.

77.1%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

15 November 2012

Liked: Everything is new, good matress, very clean. There are supermarkets and cheap restaurants nearby.

Disliked: The ultramodern design makes it for my taste a sterile atmosphere, not cosy at all. In the dorm room there were only the bunk beds, no hooks to hang a jacket or towel, no shelv at the bed to put a book, watch or mobile phone. Only one shower for four dorm rooms on the floor. Wifi only in the basement bar, where is loud TV in the evening.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Rok Kralj

With my spouse / partner

Sightseeing & culture

14 November 2012 Rok would recommend this property

Liked: This was by far the best hostel I've ever stayed in (and I've stayed in many). Entirely quiet at night, clean, with a professional and friendly staff, nice breakfast and at a low price - there's not a single bad thing to be said about it. Would absolutely recommend it to everybody!

Disliked: /

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

13 November 2012 Customer would recommend this property

Liked: A very pleasant atmosphere. Good location.

Disliked: No chairs or table or wardrobe in the room.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Eleonora Matthews

With friends / other travellers

Events / festivals

13 November 2012 Eleonora would recommend this property

Liked: Really helpfull staff. Great location close to Elephant and Castle tube station. Great price.

Disliked: Eleonora left no negative feedback.

85.7%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Laurie Morgen

Alone

Business / conference

07 November 2012 Laurie would recommend this property

Liked: Close (walking distance) from the conference I was at the following day. It was clean and well decorated.. more like a hotel than a hostel

Disliked: It was a bit impersonal

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

dorian leakey

Alone

Events / festivals

06 November 2012 dorian would recommend this property

Liked: The quality of the beds, the fact that each bed had its own curtain to shut out the rest of the room.

Disliked: The breakfast lets down an otherwise perfect hostel, they crowd the food for many people into a very small area so the queues end up huge and it all ends at 9:00 o the dot, Very silly really . Also the cereals are all in individual boxes which are small and create vast amounts of waste/.

71.4%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

As a family with children

City break

05 November 2012 Customer would recommend this property

Liked: It was nice, comfortable & well furnished. It was peacefull and quiet.

Disliked: The 'continental' breakfast was less: no bread, only bad croissants.... But the coffee was delecious.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Kai Ying Tang

Alone

Sightseeing & culture

05 November 2012 Kai Ying would recommend this property

Liked: Good location (Elephant and Castle is closed to London Center) Free wifi Clean 2 private toilets in 4-bed room (Smart !!)

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

maria luksic

Alone

Sightseeing & culture
Visiting friends or family

01 November 2012 maria would recommend this property

Liked: The design and lounge

Disliked: People there are not very friendly; more than the staff is the people that is staying there.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

ERCAN ORMEN

With friends / other travellers

Sightseeing & culture

28 October 2012 ERCAN would recommend this property

Liked: Clean and very new hostel. 10 minutes walk distance from Elephant&Castle underground station, not a excellent location but also not very bad. You can find free access in the bar which is very large and warm place to spend time. I am quite pleased with the service which I found in Safestay. Thanks...

Disliked: ERCAN left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Franz Becker

With friends / other travellers

City break
Partying / nightlife

15 October 2012 Franz would recommend this property

Liked: Perfect location, beds are comfortable and very clean

Disliked: Franz left no negative feedback.

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alejandro Artacho Gonzalez

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

15 October 2012 Alejandro would recommend this property

Liked: Excellent value for money, facilities and services quality as Hotel. Extremely recommended.

Disliked: Not fully adapted for disabled person (Stairs at HALL to access rooms)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

14 October 2012 Customer would recommend this property

Liked: comfy beds in nice rooms, all clean, nice bar, nice staff-no complaints.

Disliked: nothing

74.3%
Atmosphere - 100% Staff - 40% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

08 October 2012 Customer would recommend this property

Liked: very clean , comfortable beds, it feels more like a hotel than a hostel . 8 minute walk to subway

Disliked: very strict about check out by 10 Will be charged extra day. Staff not as friendly or approachable as other hotels all were foreign speakers not English . The location , there are no shops near by and the area is very run down and low income

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Andrew Joaquin

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

08 October 2012 Andrew would recommend this property

Liked: Beautiful hostel! Out of the hostels I stayed in during my eurotrip this hostel was the fanciest. Felt more like a boutique hotel (as others have said). Very comfy beds with privacy curtains, large lockers under each bunk, large rooms (for a hostel), nice bar area, friendly staff, good price (for London), convenient location - 5 min walk from the nearest tube station.

Disliked: No wifi in rooms (available in bar area for free). Computers were pay per use. The area, as per the locals, is "dodgy" but I didn't have any problems personally.

74.3%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Business / conference
City break

07 October 2012 Customer would recommend this property

Liked: It's very clean, modern facilities with comfortable beds. The bar downstairs in nice and has a lovely outside area.

Disliked: The staff was not the friendliest and most do not speak english. Do not be 15min late for checkout they'll get upset...and the "pubcrawl" was a bit of a scam eventhough we had good night.(we had all understood something different, we left 1h late, free drinks became 2 shots...)

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sinisa Gojic

With friends / other travellers

Events / festivals

07 October 2012 Sinisa would recommend this property

Liked: Facilmente raggiungibile, pulito e ben arredato.

Disliked: Nulla da segnalare.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Petr Volny

Alone

Business / conference
City break

06 October 2012 Petr would recommend this property

Liked: Very nice and modrn hostel. Clean facilities and helpfull staff.

Disliked: You have to have your own locks for the under bed lockers

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

xiaolong guo

Alone

Backpacking / gap year

26 September 2012 xiaolong would recommend this property

Liked: convenient, more importantly it is safe with safe net boxes under beds, free wifi at rooms sometimes but not guranteed. pretty clean and quiet. There are a lot of convenience around like cashier ATM, fast food and groceries.

Disliked: pink color

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Lihan Inman

Alone

City break

25 September 2012 Lihan would recommend this property

Liked: The best hostel in London! clean, safe and a massive bar lounge to meet new people with plasma screen TV's with Sky sports ;-) more like a hotel than a hostel really!

Disliked: All good

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Yielmaz Javed

Alone

Business / conference

25 September 2012 Yielmaz would recommend this property

Liked: Very Clean, lockers in every room, simply but nice breakfast. They even have a laundry room and an ironing board. Everything seems new!

Disliked: 1£ for renting a towel Ridiculously over-priced switches for devices which, for instance, have two round pins instead of three flat.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

16 September 2012 Customer would recommend this property

Liked: Nice and clean place.

Disliked: Customer left no negative feedback.


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