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Reviews of Safestay London Elephant & Castle London Hostel

144-152 Walworth Road, London, England

Atmosphere 82%

Cleanliness 88%

Facilities 78%

Location 82%

Safety 90%

Staff 82%

Value 82%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bar
  • Bicycle Parking
  • Cafe
  • Common Room
  • Elevator
  • Free City Maps
  • Games Room
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Steam room
  • Telephone Fax Facilities
  • Towels for hire
  • Vending Machines

Purchasable Extras

  • Breakfast 5.20USD
  • Towel 2.60USD

Important Information

GENERAL

A valid photo ID such as passport, national identity cards, driver's licence, national military service card, etc. is required at check-in. Please note that student Cards are not accepted as valid ID.

1. A group is any party consisting of 10 people or more.
2. A £250.00 security deposit is required at check-in for any damages/vandalism caused to the hostel. This deposit will be returned on the day of your departure if no damage is detected. You can leave the deposit by cash or debit/credit card. Cards will be pre-authorized on check in for the full amount. If your deposit is being secured for with a third party credit card we will require written authorisation to be provided by the card-holder.
3. Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from checking-in to the property.

4. The remaining balance must be paid at least 4 weeks before your arrival date. This is to include all extras and fees.
5. All fees incurred by the payee due to the method of payment, (i.e. bank transfer fees issued by the sending or receiving bank), are to be paid by the group. Safestay Ltd is not responsible for these fees.
6. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other services provided to you by us. We will however inform you in writing prior to any such action.


- In the case of a late departure (after 10am), Safestay reserves the right to charge for a further nights stay at the appropriate rack rate of the bed(s).
- We reserve the right to charge the guest for any damages/vandalism caused to the hostel, by their actions, including accidental or incidental damages. Damages will be required to be paid prior to departure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
- We reserve the right to charge the guest the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the group has departed, we reserve the right to make a charge to the group’s credit / debit card, or send an invoice for the amount to the registered address.

Bookings cannot be accepted from any person under the age of 18yrs, unless they are accompanied by an adult (over 18) who is staying in the same dorm/room. Families with children aged 16yrs and under are welcome, however they must book and pay for all beds in order to make the room private (i.e. in the case of 4 bedded dorms or larger). Alternatively we have 2 Bedded and 3 Bedded Private rooms available, subject to availability.

Safestay has a maximum stay policy of 14 days. You are welcome to come back to Safestay, but with a minimum 1 months rest period. Or why don’t you take advantage and visit one of our other locations in London, York or Edinburgh.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

  • Age Restriction
  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly"
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 82%

Cleanliness 88%

Facilities 78%

Location 82%

Safety 90%

Staff 82%

Value 82%

Showing 31-40 of 48 reviews

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 60%
  • Staff - 40%
  • Value - 60%
80% Overall Rating

Anonymous
04 Jul 2014

Travel Type:
With a large group / tour

Trip Type:
Events / festivals

Liked: Staff on desk on arrival were very friendly and happy to help. Rooms were spotless and comfortableHostel is in a great location

Disliked: The security guard was very rude when we were getting in at night , accused us of being too loud when we were quietly talking as we got ready for bed.When asked to produce the code of conduct to review what rules we had broken he called the police , after all of this drama we spoke with the police and they were very understanding of our frustration. unfortunately this really ruined our stay at safestay due to one persons attitude. however I cant complement the other staff enough for the kindness and support throughout our stay.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
80% Overall Rating

Anonymous
24 May 2014

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: The room was clean, and they delivered what they promised.

Disliked: The breakfast. There were not much to chose from.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
94% Overall Rating

Anonymous
24 May 2014

Travel Type:
Alone

Trip Type:
Business / conference

Liked: I likes its decor, purple linen and well cubicled beds, easy acsess to spacious showers

Disliked: Initially i got lost trying to find my room walked round and round in circles and reception staff were busy and unsympathetic, i then encountered a deaf cleaner who took me to the room and was incredibly kind despite her language disability.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
24 Apr 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Rooms were clean with private bathroom

Disliked: Location is slightly inconvenient

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
24 Apr 2014

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Excelente! Definitivamente volvería. Los cuartos muy limpios los baños también... un ambiente muy agradable

Disliked: Lo único que no me gustó es que no hay señal de internet en laa habitaciones.... solo en el bar.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
17 Apr 2014

Travel Type:
Alone

Trip Type:
City break

Liked: Very clean - hotel like accomodation. Attractive breakfast and close to amenties and bus routes to sites, west end etc.

Disliked: Lacks a little intimacy as the building is so big but a minor point.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
29 Mar 2014

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Very clean and nice decoration, modern, airy, light. More a hotel than a hostel. Superb.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
91% Overall Rating

Anonymous
24 Dec 2013

Travel Type:
Alone

Trip Type:
Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: The posh feeling of the hostel. Feels like a mini hotel

Disliked: not really

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 60%
  • Safety - 80%
  • Staff - 20%
  • Value - 100%
74% Overall Rating

Anonymous
15 Dec 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: comfy beds, nice lounge area, good value for money. Luggage room was a nice to have. Place seems well-run.

Disliked: do not expect any British politeness or help from (female) recepionists.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 100%
80% Overall Rating

Anonymous
06 Dec 2013

Travel Type:
With friends / other travellers

Trip Type:
City break, Shopping, Sightseeing & culture

Liked: Very modern, cheap and close to the tube. Beds were already made, unlike most hostels, and had curtains all around for privacy.

Disliked: The luggage room was tiny and wasn't locked, we did get our luggage back though. ;) Breakfast could be longer.

Customer would recommend this property

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