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Reviews of Safestay

Hostel | 144-152 Walworth Road, Elephant & Castle, London, England SE17 1JL

87.0% Overall Rating

208 out of 216 customers would recommend this property

Recent review (07/07/2014)

Thomas Leydon thinks…

"Staff on desk on arrival were very friendly and happy to help. Rooms were spotless and comfortable Hostel is in a great location"

Read all Safestay reviews

Facilities

  • Bar
  • Credit cards accepted
  • Games room
  • Secure lockers
  • Lounge area
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Café
  • Common area / room
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area
  • Pets allowed
  • Television room

Purchasable Extras

  • Towel USD 3.39

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

GENERAL 1. A group is any party consisting of 10 people or more. 2. A £250.00 security deposit is required at check-in for any damages/vandalism caused to the hostel. This deposit will be returned on the day of your departure if no damage is detected. You can leave the deposit by cash or debit/credit card. Cards will be pre-authorized on check in for the full amount. If your deposit is being secured for with a third party credit card we will require written authorisation to be provided by the card-holder. 3. Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from checking-in to the property. 4. The remaining balance must be paid at least 4 weeks before your arrival date. This is to include all extras and fees. 5. All fees incurred by the payee due to the method of payment, (i.e. bank transfer fees issued by the sending or receiving bank), are to be paid by the group. Safestay Ltd is not responsible for these fees. 6. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other services provided to you by us. We will however inform you in writing prior to any such action. - In the case of a late departure (after 10am), Safestay reserves the right to charge for a further nights stay at the appropriate rack rate of the bed(s). - We reserve the right to charge the guest for any damages/vandalism caused to the hostel, by their actions, including accidental or incidental damages. Damages will be required to be paid prior to departure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum. - We reserve the right to charge the guest the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the group has departed, we reserve the right to make a charge to the group’s credit / debit card, or send an invoice for the amount to the registered address.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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87.0%

Overall Rating

208 out of 216 HostelBookers customers said that they would recommend 'Safestay'

Atmosphere
88.0%
Location
80.8%
Facilities
90.4%
Cleanliness
88.8%
Staff
80.8%
Value
89.6%
Safety
90.4%
Refine your results Showing 122 of 215 reviews Previous   1 | 2 | 3 | 4 | 5   Next
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97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hauke Grewe

With friends / other travellers

Sightseeing & culture

17 March 2013 Hauke would recommend this property

Liked: It was very cleany. TOP

Disliked: Hauke left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

14 March 2013 Customer would recommend this property

Liked: It is very nice and clean, and close to the centre of London.

Disliked: No kitchen.

85.7%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Francynne Richter

Alone

Shopping
Visiting friends or family

11 March 2013 Francynne would recommend this property

Liked: The place is very good e clean, I recommend. The breakfast is very good and simple.

Disliked: .

65.7%
Atmosphere - 80% Staff - 40% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

Alone

Visiting friends or family

09 March 2013

Liked: clean, safe

Disliked: Noisy doors to close, the lift which has been out of service soooo long time. the dirty luggage room

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

07 March 2013 Customer would recommend this property

Liked: Its and awsome looking hostel :) . Close to the station (5min) or even walk (cca. 25 min to london eye).

Disliked: - Every room has lockers under the bed, but no locks, so bring one with you.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

17 February 2013 Customer would recommend this property

Liked: warm rooms, comfortable beds, clean toilets and showers

Disliked: clairaudient rooms, respectively loud doors

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Shopping
Sightseeing & culture
Visiting friends or family

15 February 2013 Customer would recommend this property

Liked: I liked the atmosphere, the staff, the other guests and especially the locker underneath the bed.. very cool!

Disliked: I didn't like the area around Elephant&Castle, the nearest tube station, too much. But this is no reason for not going, I survived..

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

14 February 2013 Customer would recommend this property

Liked: Clean. Good breakfast.

Disliked: Young school groups.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Nicole Kerr

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

25 January 2013 Nicole would recommend this property

Liked: Comfortable beds, warm room during winter, plenty of locked storage space, clean rooms and bathrooms, long breakfast service, helpful and friendly staff, large common room.

Disliked: Lifts were sadly broken, leaving me to carry a 25kg suitcase up the few flights of stairs. In the evening the common room has music playing over the top of the television, gets a little noisy.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

jeanne Pollock

Alone

Backpacking / gap year

24 January 2013 jeanne would recommend this property

Liked: It is a beautiful place to stay. This is not you usual crowded, smelly, old ragged hostel type, with rude kids around.; this place has an ultra modern interior, with professional staff, ample facilities...I mean I could live here full time, it has everything that I need and more. Actually it is way better than most 4 star hotels in London.

Disliked: It would have been nice to have kitchen access,at the very least to have a cup of tea or hot soup made...specially since I could not find anyone at the bar to sell a cup of tea during the day. Overall, this place is real value for money.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

11 January 2013 Customer would recommend this property

Liked: As instalações são novas; as camas têm cortinas para aumentar a privacidade do hóspede; os ambientes são limpos; café-da-manhã bom e o staff foi prestativo.

Disliked: O chuveiro não tem box, o que fazia com que o banheiro inteiro molhasse e tive que usar uma capa de chuva para proteger as roupas; o wi-fi só pode ser acessado no lounge; sala de bagagem sem qualquer tipo de segurança.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

City break

01 January 2013 Customer would recommend this property

Liked: Nice new hostel. Good tube connection to the city.

Disliked: No kitchen at all and no plugs in the bathrooms.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Shopping

29 December 2012 Customer would recommend this property

Liked: Very clean and nice to stay

Disliked: Breakfast is bad

85.7%
Atmosphere - 100% Staff - 40% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Douglas Barbosa

With friends / other travellers

Backpacking / gap year

28 December 2012 Douglas would recommend this property

Liked: Really clean and safe, well decorated and with quite good location (not that close to the city centre, but there's a good metro station near the hostel).

Disliked: The staff wasn't very friendly, and the wi-fi just in the bar area sucks.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Henrique Röhsig

With friends / other travellers

Family Holiday
Sightseeing & culture

25 December 2012 Henrique would recommend this property

Liked: Very well located, clean, easy to get to, nice rooms, nice staff, good atmosphere and nice breakfast!

Disliked: Nothing to dislike! The lift wasn't working and sometimes it was disappointing after a long day walking around London, but not a problem at all!

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

23 December 2012 Customer would recommend this property

Liked: Very nice and clean dorm.

Disliked: shower head was not movable which I did not like

82.9%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

22 December 2012 Customer would recommend this property

Liked: Very clean, the rooms were spacious with lockers under the bed and curtains on each bed. It's less than five minutes from elephant and castle station

Disliked: The breakfast finished at 9am which was obviously an attempt to prevent people from eating it, and all your clothes get wet in the bathroom but overall it was a really good hostel for £11

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

17 December 2012 Customer would recommend this property

Liked: Clean, quiet and friendly atmosphere.

Disliked: Not the best for stocking toilet paper in or out of their rooms.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Business / conference
City break

10 December 2012 Customer would recommend this property

Liked: It was a modern, clean property with good public transport connections. The area was quiet (or my earplugs were working well!). It made our weekend in London hassle free and enjoyable.

Disliked: All of my party missed hooks / knobs to hang up coats in the room. Also we missed a shelf in the bathroom and a shelf in the bed area to deposit your glasses and other small items.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping

09 December 2012 Customer would recommend this property

Liked: Clean, nice environment. Nice accomodation

Disliked: Breakfast could be better

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference
Work / volunteering

04 December 2012 Customer would recommend this property

Liked: The price is very good for the conditions they provide. They clean more than once a day. You have a big lounge area with a bar and free wi-fi and also towels and padlocks for your disposal. The courtines it's a great feature as well so you can have some bit of privacy.

Disliked: Although I recommend this hostel very much and I would stay there again. Here are some things they could improve: - The lounge area had the music really LOUD. I mean people are there to relax, have a conversation, using telephone or the computer and with that loud noise is impossible. I had to use my computer or telephone in the dorms most of the time. It's plain stupid. Just use really low music or else turn it off PLEASE! - Everyday we had wifi problems, because there's too many people using it. Sometimes you couldn't even connect or use google. - Bed's stairs makes your feet hurt (they could use some kind of sponge or something) - The private shower could have a carpet or else is just unhygienic - I stayed in a room which the door won't close and everytime somebody entered or left the room the noise was really loud. They didn't fix!

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

Alone

Work / volunteering

03 December 2012 Customer would recommend this property

Liked: Like a hotel. Very comfy, friendly looking atmosphere. High security.

Disliked: Not the best neighborhood.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nik Mohd Azhar Nik Abdul Aziz

Alone

Sightseeing & culture

03 December 2012 Nik Mohd Azhar would recommend this property

Liked: Fantastic!!!

Disliked: hopefully,the receptionist can speak better english soon but they're lovely :))

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

26 November 2012 Customer would recommend this property

Liked: This place is amazing, The 'bar' downstairs is more like a hotel lounge than a hostel bar, it's huge, clean, comfortable and they have an awesome pool table. Beds are comfortable and they have curtains so you get privacy, Lockers in the rooms are genius, they're a bit awkward till you realise you can slide them out from under the beds and use them as a chair as well. Best place I've stayed at in 2 months and best value for money as well.

Disliked: Pool table is a little pricey, £1 for a game, but the table is really nice so I suppose that's the payoff. Bar could do with a bigger selection of beers.

77.1%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

15 November 2012

Liked: Everything is new, good matress, very clean. There are supermarkets and cheap restaurants nearby.

Disliked: The ultramodern design makes it for my taste a sterile atmosphere, not cosy at all. In the dorm room there were only the bunk beds, no hooks to hang a jacket or towel, no shelv at the bed to put a book, watch or mobile phone. Only one shower for four dorm rooms on the floor. Wifi only in the basement bar, where is loud TV in the evening.


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