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Reviews of Safestay London Elephant & Castle London Hostel

144-152 Walworth Road, London, England

Atmosphere 79%

Cleanliness 89%

Facilities 76%

Location 82%

Safety 87%

Staff 82%

Value 79%

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bar
  • Bicycle Parking
  • Cafe
  • Common Room
  • Elevator
  • Free City Maps
  • Games Room
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Steam room
  • Telephone Fax Facilities
  • Towels for hire
  • Vending Machines

Important Information

GENERAL

A valid photo ID such as passport, national identity cards, driver's licence, national military service card, etc. is required at check-in. Please note that student Cards are not accepted as valid ID.

1. A group is any party consisting of 10 people or more.
2. A £250.00 security deposit is required at check-in for any damages/vandalism caused to the hostel. This deposit will be returned on the day of your departure if no damage is detected. You can leave the deposit by cash or debit/credit card. Cards will be pre-authorized on check in for the full amount. If your deposit is being secured for with a third party credit card we will require written authorisation to be provided by the card-holder.
3. Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from checking-in to the property.

4. The remaining balance must be paid at least 4 weeks before your arrival date. This is to include all extras and fees.
5. All fees incurred by the payee due to the method of payment, (i.e. bank transfer fees issued by the sending or receiving bank), are to be paid by the group. Safestay Ltd is not responsible for these fees.
6. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other services provided to you by us. We will however inform you in writing prior to any such action.


- In the case of a late departure (after 10am), Safestay reserves the right to charge for a further nights stay at the appropriate rack rate of the bed(s).
- We reserve the right to charge the guest for any damages/vandalism caused to the hostel, by their actions, including accidental or incidental damages. Damages will be required to be paid prior to departure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
- We reserve the right to charge the guest the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the group has departed, we reserve the right to make a charge to the group’s credit / debit card, or send an invoice for the amount to the registered address.

Bookings cannot be accepted from any person under the age of 18yrs, unless they are accompanied by an adult (over 18) who is staying in the same dorm/room. Families with children aged 16yrs and under are welcome, however they must book and pay for all beds in order to make the room private (i.e. in the case of 4 bedded dorms or larger). Alternatively we have 2 Bedded and 3 Bedded Private rooms available, subject to availability.

Safestay has a maximum stay policy of 14 days. You are welcome to come back to Safestay, but with a minimum 1 months rest period. Or why don’t you take advantage and visit one of our other locations in London, York or Edinburgh.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

  • Age Restriction
  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly"
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 79%

Cleanliness 89%

Facilities 76%

Location 82%

Safety 87%

Staff 82%

Value 79%

Showing 21-30 of 153 reviews

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
14 Feb 2015

Travel Type:
With my spouse / partner

Trip Type:
Romantic getaway, Sightseeing & culture

Liked: The place is extremely nice for a hostel and is more of a mix of hostel/hotel. The only difference between this and a 4 star hotel are the 8 person rooms. The staff was helpful and friendly and they have a complementary breakfast and bar/lounge area downstairs. In the 8 person rooms, each bed has a curtain for privacy. It was very close to the metro, which can take you anywhere in London.

Disliked: The beds were a little squeaky, the breakfast ends at 9am and check out time is 10am -- if you like to sleep in a little you might want to stay longer than one night.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
13 Feb 2015

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Very clean, great value for money, continental breakfast included in the price

Disliked: Elephant and Castle is not the nicest part of London, but it's close to the tube so has easy access to the tourist attractions

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
13 Feb 2015

Travel Type:
Alone

Trip Type:
City break

Liked: Everything I needed for an overnight stay ;helpful and easy check in ,spotlessly clean room ,comfortable bed which actually had curtains I could pull round ,nice continental breakfast and great all round facilities .loved it here .

Disliked: Only a small dislike as the beds are noisy if you have a restless upper bunk .

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
89% Overall Rating

Anonymous
31 Jan 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife

Liked: new hostel, clean and modern

Disliked: breakfast is a bit poor and wifi works on -1 floor only, not on the ground and not in rooms.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
28 Jan 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Events / festivals, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: The atmosphere was really nice especially staff's kindness.

Disliked: There was nothing special that I disliked during that time.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
07 Jan 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Visiting friends or family

Liked: The bar is awesome

Disliked: The bar stops at 23:30 and closes at midnight

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Jan 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture, Work / volunteering

Liked: That's for sure an amazing hostel!

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
06 Jan 2015

Travel Type:
As a family with children

Trip Type:
Events / festivals, Sightseeing & culture

Liked: clean, secure, quiet , private , good looking inside and out - suited our family group just fine.

Disliked: Would have liked to have been able to buy tea / coffee/ snacks in the evening at the bar. Would have liked to have seen more made of the history of the building, which is not insignificant and was one of the features which made your hostel stand out from others.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
26 Dec 2014

Travel Type:
Alone

Trip Type:
Events / festivals, Visiting friends or family

Liked: Excellent location, friendly and helpful staff, nice atmosphere, comfortable and safe.

Disliked: Shower rooms flooded. Toilets and washbasins left unclean.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
06 Oct 2014

Travel Type:
Alone

Trip Type:
City break

Liked: no comment

Disliked: no comment

Customer would recommend this property

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