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Reviews of Dolphin-Inn Hostel

Hostel | 44 Norfolk Square, Paddington, London, England W2 1RS

61.5% Overall Rating

23 out of 50 customers would recommend this property

Recent review (13/03/2013)

Laura Matthews thinks…

"This is a fantastic location, so close to train station and tour buses. It was clean and very nice."

Read all Dolphin-Inn Hostel reviews

Facilities

  • Credit cards accepted
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Communal kitchen

Purchasable Extras

  • Breakfast USD 11.76
  • Towel USD 8.40

What's Included

  • Linen

Important Information

All cancellations must be notified at least 48 hours prior to the arrival date. All cancellations made less than 48hours before arrival, will be charged the equivalent of first night's stay ( this stand for No Show bookings as well). Please obtain and keep safely the name of the person with whom you cancel your reservation as well as the cancellation reference number.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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Hostel 77.6% 17 reviews

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61.5%

Overall Rating

23 out of 50 HostelBookers customers said that they would recommend 'Dolphin-Inn Hostel'

Atmosphere
50.4%
Location
86.4%
Facilities
50.4%
Cleanliness
59.2%
Staff
64.8%
Value
57.6%
Safety
61.6%
Refine your results Showing 32 of 47 reviews 1 | 2   Next
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60.0%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 60%

Michelle Boyle

Alone

Events / festivals

21 October 2013 Michelle would recommend this property

Liked: location

Disliked: no hot water one morning

82.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

29 September 2013 Customer would recommend this property

Liked: location

Disliked: indifferent attitude at reception

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 40%

Jannine Knight

Alone

Work / volunteering

16 September 2013 Jannine would recommend this property

Liked: Clean and tidy

Disliked: Room was quite small

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

City break
Visiting friends or family

23 July 2013 Customer would recommend this property

Liked: Really nice, clean, and good location.

Disliked: To get out in case of fire, from the basement room, one would have to be a good climber.

28.6%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year

30 June 2013

Liked: Nothing

Disliked: The dorm rooms were like crack dens. Absolutely filthy, distusgting beds, (stains all over). The wifi doesn't reach the rooms (all the hostel rooms). They have ppl squating who must have made copies of the keys. Felt SO unsafe, no one ever at reception. Extremely rude staff. Don't stay here even if its your last resort. Your better off sleeping in a park then on one of those filthy beds that have probably been there since the place opened. Also very sketchy ppl staying in the hostel ( lots of long term ppl).

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laura Matthews

Alone

Backpacking / gap year

13 March 2013 Laura would recommend this property

Liked: This is a fantastic location, so close to train station and tour buses. It was clean and very nice.

Disliked: Nothing

68.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

03 March 2013 Customer would recommend this property

Liked: The hotel was pleasant and clean to stay in

Disliked: I wasn't given a key to my shared room with three others because they ran 'out of keys' for me. It wasn't convenient and a bit annoyed.

71.4%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
City break
Sightseeing & culture
Visiting friends or family

26 January 2013 Customer would recommend this property

Liked: Close to paddington and was cheap for what I got.

Disliked: The staff weren't the most patient people in the world and there were some odd stains here and there.

57.1%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 100% Value - 60%

Customer review

Alone

City break

09 July 2012

Liked: cllean somehow

Disliked: unfriendly staff.... they stare at you and say . what? no smile... its free to smile... staff need to be trained on how to be receptionsts

60.0%
Atmosphere - 20% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 20% Value - 40%

Ekaterina Baburina

Alone

Events / festivals

29 May 2012

Liked: It's close to Paddington, and they alllow to check in before official time.

Disliked: It was dirty. Other guests in the dorm seemed to be living there permanently judging by the amount of food and staff, it was like intruding into someone's apartment. Thankfully I only needed to stay one night.

40.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 40% Value - 40%

Renata Priscilla Taveiros Ferreira

Alone

Backpacking / gap year

03 May 2012

Liked: Nothing

Disliked: - There are two women currently living in the 6 female room. They are not friendly, one of them decided listen to the radio in the middle of the night. Another one decided to do I don't know what, but she has made too much noise I couldn't sleep well. - WI FI not working. - Not friendly staff. - Bad smeling, dirty kicthen, no toilet paper.

57.1%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

30 April 2012

Liked: Price was reasonable, and offered a moderate amount of services (e.g. wifi, kitchen).

Disliked: I travelled in February. Not a peak time, but still had little atmosphere. Many guests were living pretty permanently in the hostel, which is fine, but made it kind of lonely and unwelcoming to a lone traveller.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Elena M.

Alone

Visiting friends or family

09 March 2012 Elena would recommend this property

Liked: Very close to Paddington Station, it overlooks a small park, and the street has little traffic. The room has a fridge and a TV set. W-F Internet is free.

Disliked: No breakfast included.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Dave Oxford

Alone

Shopping
Sightseeing & culture

01 November 2011 Dave would recommend this property

Liked: The neighborhood was nice, very picturesque park in front.

Disliked: No elevator, getting to the top(4th) floor was tough.

51.4%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 20%

Oscar Barreto

Alone

Backpacking / gap year

24 October 2011

Liked: -

Disliked: Cleanliness

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Work / volunteering

10 October 2011 Customer would recommend this property

Liked: good quality toilets and bathrooms. Carpet on hallways and stairs. rooms not too crowded. kitchen very clean and well maintained. living area very nice with a lovely TV screen.

Disliked: Showers too small. Difficult room mate who had been there a long time and perceived all facilities as being for her alone. no water in the kitchen from any taps. no breakfast.

60.0%
Atmosphere - 80% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

13 September 2011 Customer would recommend this property

Liked: Location, easy to access, the nearby park

Disliked: The smell of the room, the cracking sound of the bed, the general condition of the rooms

45.7%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

Alone

City break

02 August 2011

Liked: tranquility

Disliked: The rooms are so dirty with a lot dust and mattress are so old and dirty as well.

37.1%
Atmosphere - 60% Staff - 20% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

Alone

Partying / nightlife

26 July 2011

Liked: i hated the property

Disliked: the staff were so unfriendlly and unhelpful. i did not have a quilt on my bed for the two days that i was there for. I also had no pillow and the people in my room were there long term so it felt like i was visiting them and was a guest and did not feel comfortabl at all.

54.3%
Atmosphere - 40% Staff - 40% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

26 July 2011 Customer would recommend this property

Liked: close to paddington train station

Disliked: the rooms were not very clean and the staff wasnt very helpful

54.3%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 20%

chris Bates

Alone

Work / volunteering

18 July 2011

Liked: Not much.

Disliked: Filthy

40.0%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 20% Value - 20%

erica hughes

Alone

Business / conference

16 July 2011

Liked: It was the only place with same-day vacancy in July in London.

Disliked: The address is mislabelled online. Check in is at 32, not at 44. The street itself is hard to find. Sharing a room for 25 pounds a night, no breakfast or towels. The kitchen was filthy. If there were knives or cups, they had been removed by the long-stay tenants long before. The night duty receptionist was unhelpful. Unless you are staying for a month or longer, do not bother with this hole.

45.7%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

Alone

Backpacking / gap year

15 July 2011

Liked: just the location, it's near paddington train station, and it's convenitent to eat and have a relax, a lot of restaurants and cafe and bars etc

Disliked: it's not clean enough, the staffs are just not so patient, and it's weard that have to pay 2pound/hour for the wifi and computer using.

45.7%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

Alone

City break
Events / festivals

03 July 2011

Liked: location

Disliked: cleanliness, it was disgusting to see also how for some guests rules do not apply when they have been staying for a while.

68.6%
Atmosphere - 40% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

30 June 2011 Customer would recommend this property

Liked: it was cheap and close to the city centre

Disliked: long term people,who were thinking, that they own the place, so we felt like visiting them, although we had payed the same price for the accommodation


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