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Reviews of Golden Star Hotel

Hostel | 75 warwick way, Victoria, London, England sw1v 1sd

54.5% Overall Rating

48 out of 172 customers would recommend this property

Recent review (21/07/2014)

"The staff (one manager rather) was friendly and provider items quickly when asked for them, location is great, and it was affordable. Minimal amenities but just enough to be comfortable."

Read all Golden Star Hotel reviews

Facilities

  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers

What's Included

  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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54.5%

Overall Rating

48 out of 172 HostelBookers customers said that they would recommend 'Golden Star Hotel'

Atmosphere
42.4%
Location
87.2%
Facilities
37.6%
Cleanliness
48.0%
Staff
64.0%
Value
50.4%
Safety
52.0%
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68.6%
Atmosphere - 40% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

As a family with children

Family Holiday

21 July 2014 Customer would recommend this property

Liked: The staff (one manager rather) was friendly and provider items quickly when asked for them, location is great, and it was affordable. Minimal amenities but just enough to be comfortable.

Disliked: The rooms are much smaller than pictured, no fan or central air, and a little smelly in second room. It could just use a few updates.

68.6%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping
Visiting friends or family

18 July 2014 Customer would recommend this property

Liked: Great location

Disliked: Shower v weak and room we booked not available

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

ANASTASIA PERDIKA

With friends / other travellers

Visiting friends or family

18 July 2014

Liked: Awful

Disliked: All the bad things were in this hotel

34.3%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

As a family with children

Family Holiday

17 July 2014

Liked: Nada.

Disliked: No nos gustó nada el alojamiento. No cumple con un servicio mínimo Habitación sucia y pequeña, sin armario, ruidosa. El aseo minúsculo, apenas podías moverte en él. El desayuno tenías que hacerlo en la propia habitación, sin comodidad alguna, por lo que tan sólo nos quedamos a desayunar un día. Nos sentíamos incómodas. La habitación no la limpiaron dos días. Los colchones, sábanas y toallas están ya para cambiarlas, por lo que no te sientes cómoda cuando estás durmiendo. Tampoco tiene una recepción en condiciones. Cuando llegamos cansadas al hotel el día 9 por la noche, el dueño del alojamiento no tenía constancia de nuestra reserva, y tuvimos que pasar la noche en otro hotel. No es nada fiable esta persona.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Romantic getaway

12 July 2014 Customer would recommend this property

Liked: It was very close to Victoria station - only a five minute walk. It was great being so close to Central London and all the shops and nearby amenities.

Disliked: The rooms were very small and unfortunately you had to share a bathroom with lots of other guests.

34.3%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Business / conference
Work / volunteering

06 July 2014

Liked: It was in a good position close to a number of 'sights' and was inexpensive for London

Disliked: See all of the comments above!

74.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Events / festivals

04 July 2014

Liked: Very close to Victoria Station and easy to find even in the dark.

Disliked: Booked a twin room with a private bathroom - when we arrived they said there had been an error on the system and they only had a double room wih a shared bathroom, eventually they found another room with private bathroom but still was a double.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Heidi Lewis

As a family with children

Sightseeing & culture

04 July 2014 Heidi would recommend this property

Liked: The location was central and accommodation basic but adequate I had read previous reviews and was expecting worse but it was ok value for money

Disliked: Disliked we were given the wrong key for the front door and left waiting for someone to arrive and open it - change to new beds and a lick of paint is overdue

31.4%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

Alone

Business / conference

25 June 2014

Liked: Nothing

Disliked: everything

80.0%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

24 June 2014 Customer would recommend this property

Liked: It was clean and close to Victoria Station. Tanveer was very helpful carrying bags up and down 3 flights of stairs. He also looked after my bags during the day I checked out.

Disliked: Nowhere to eat breakfast except in room. No access to boiling water or tea/coffee facitities. No curtain on window. Toilet wasclose to wall, no room for legs. Room was noisy when people were showering.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Albert Galowitch

With my spouse / partner

Shopping
Sightseeing & culture
Work / volunteering

17 June 2014 Albert would recommend this property

Liked: Staff very very accommodating. Location couldn't be better. For those unfamiliar with this type of property (converted private Georgian homes) might be put off. They are quirky, odd room configurations due to creating sleeping space from what space was initially intended. There isn't a breakfast room, staff bring tea, milk, sugar, toast, jam and butter to room. Also expect to get a much cheaper place to sleep than at a London hotel.

Disliked: Concern about mold in bathrooms. It is not a deal breaker since occurs in most of these budget hotels but is something which should be addressed for a small expenditure of money and time.

37.1%
Atmosphere - 20% Staff - 80% Facilities - 60% Safety - 20%
Location - 40% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Sightseeing & culture

16 June 2014

Liked: Die Nähe zum Stadtkern. Freundliches hilfreiches Personal.

Disliked: Fenster schließen nicht, Schrank ist umgekippt - da kaputt, gleiches gilt für Stehlampe. Handtücher stinken vermodert. Zimmer wurde schon sehr lange nicht mehr gereinigt gleiches gilt für WC und Dusche. Aber die Heizung funktioniert bei 28 Grad Celsius Außentemperatur hervorragend. Man hat das Gefühl, man ist in einer Sauna.

45.7%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

With my spouse / partner

City break
Shopping
Sightseeing & culture

14 June 2014 Customer would recommend this property

Liked: Good location

Disliked: Not clean, unable to lockout window

25.7%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

Rita Maria Bahne

Alone

Backpacking / gap year
Sightseeing & culture

07 June 2014

Liked: Location

Disliked: Everything. It was dirty, unsafe (lock on door broken), there was no professional manner in how the staff behaved and welcomed you in the premises.

51.4%
Atmosphere - 20% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

Alone

Work / volunteering

05 June 2014

Liked: Very friendly and welcoming people.

Disliked: It was dirty, and the window did not closed properly.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sorab Wadia

With friends / other travellers

City break

05 June 2014 Sorab would recommend this property

Liked: Its worth the money

Disliked: Nothing

65.7%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Work / volunteering

04 June 2014 Customer would recommend this property

Liked: Good location, breakfast provided

Disliked: Seemed to be run quite unprofessionally, no fridge

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

JUANJOSE VALDERRAMA

Alone

Business / conference
Events / festivals

03 June 2014 JUANJOSE would recommend this property

Liked: Good location

Disliked: JUANJOSE left no negative feedback.

40.0%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

Romantic getaway

30 May 2014

Liked: Nothing

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break

23 May 2014

Liked: The price was good, but this was clearly reflected by the accommodation. The bathroom was nice and clean.

Disliked: The staff let themselves into our room without permission on two occasions, it was extremely cramped, there was a constant smell of gas which was worrying. The continental breakfast was virtually inedible (undercooked toast and awful tea, no choice of tea or coffee) and the hot water in the shower didn't work, so I had to go without. The bedding and pillows were uncomfortable and scratchy, the sheets were stained and even had cigarette burns. Half of the television channels did not work and there was no remote.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 20%
Location - 100% Cleanliness - 40% Value - 20%

Customer review

Alone

Sports, adventure or outdoor activities

23 May 2014

Liked: Location

Disliked: I had no light in the bathroom for the two nights I stayed. I told the staff member but nothing was fixed. There was some kind animal behind the fire place that had been boarded up!! I could hear flapping and scratching all night!!

48.6%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 20%

Customer review

With friends / other travellers

City break

09 May 2014

Liked: location

Disliked: cleanliness

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tommy Drury

With my spouse / partner

Partying / nightlife

07 May 2014 Tommy would recommend this property

Liked: Good cheap hotel

Disliked: Shared bathroom

54.3%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 100%
Location - 20% Cleanliness - 100% Value - 100%

Alberto Sendra

Alone

Events / festivals

07 May 2014

Liked: its cheap

Disliked: a lot

31.4%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

City break

05 May 2014

Liked: Location

Disliked: Imposible to contact before arriving. Owner very unpolite.


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