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Reviews of Surprise Backpackers

Hostel | 110 Vauxhall Bridge Road, Victoria, London, England SW1V 2RQ

69.4% Overall Rating

485 out of 712 customers would recommend this property

Recent review (09/04/2014)

"Friendly stuff, kitchen (but wasn't well equipped), breakfast with cornflakes and toast"

Read all Surprise Backpackers reviews

Facilities

  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour hot showers
  • Reception (limited hours)
  • Common area / room
  • Communal kitchen
  • Internet access in public areas

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note that we only accept people above 18 years of age in all rooms. If you are outside under this age limit, your booking will be cancelled without a refund of the deposit. Reception hours 8am until midnight only. After this you will have to call the night manager and there will be a £10 call out fee.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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69.4%

Overall Rating

485 out of 712 HostelBookers customers said that they would recommend 'Surprise Backpackers'

Atmosphere
64.0%
Location
89.6%
Facilities
56.8%
Cleanliness
53.6%
Staff
77.6%
Value
71.2%
Safety
72.8%
Refine your results Showing 485 of 675 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 19 | 20   Next
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68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Visiting friends or family

24 November 2012 Customer would recommend this property

Liked: the location, the breakfast, the staff

Disliked: the lockers in the rooms were too small. There could have been a chair in each room as it was impossible to sit up right, even for a short person, on the tripple bunk-beds. some of the shower doors were broken. missed hooks on the toilet doors.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 60% Value - 60%

Jason Groom

Alone

Backpacking / gap year
Sightseeing & culture

22 November 2012 Jason would recommend this property

Liked: Great location. Great little pub right underneath hostel.

Disliked: Messy at times. Lockers are about 1 ft sq. Loud fire alarms. Very shaky triple bunk beds.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Relaxation/spa
Sightseeing & culture

21 November 2012 Customer would recommend this property

Liked: location good,quite cheap

Disliked: a little bit too small

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Nahuel Caruso

Alone

Sightseeing & culture

19 November 2012 Nahuel would recommend this property

Liked: The Location is very good. It is in zone 1 for underground, so you can visit a lots of sites that you want with a daily ticket.

Disliked: I didn't towl, this the only one

80.0%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Carlotta Vergelli

With friends / other travellers

City break

15 November 2012 Carlotta would recommend this property

Liked: I really liked the atmosphere: coloured walls, drawings everywhere, it was fantastic. The toilets and showers were ok, nothing fabulous but ok, it's a hostel after all. There is a pub downstairs, it was really nice. Not too noisy, which is good, but neither boring (:

Disliked: The toilets could have been cleaner, especially the shower at second floor, it was quite gross. Three bunk beds were not fixed to the wall, so everytime one moved, you could feel it. Besides this, everything was fine.

45.7%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

Alone

City break
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

06 November 2012

Liked: The location suit where I wanted to be at.

Disliked: 1. The room was far too small - 9 people in a very small room -3 guests in per set of bunk beds - beds shaking and ratteling everytime other people tried to get in out out. 2. Guests seemed to hang around in the room all the time -in their beds - there should be a common room for this.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

Alone

Sightseeing & culture

05 November 2012

Liked: Hot shower water

Disliked: No facility in the room except the bed

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

03 November 2012

Liked: Close to Victoria for a quick connection to Gatwick and cheap.

Disliked: Beds very creaky - every time someone moved you felt it. Room smelt but that was probably due to the people staying in it at the time rather than the hostel per se.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Lukasz Kuleczka

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

23 October 2012 Lukasz would recommend this property

Liked: Very good location (few minutes to Victoria), value for money.

Disliked: Needs some refurbishment (corridors, bathroom); breakfast could be better (even if it's free, there's nothing to drink except tea and coffee).

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lance Erceg

Alone

Backpacking / gap year

23 October 2012 Lance would recommend this property

Liked: Lance

Disliked: Lance left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Michael Murphy

With my spouse / partner

City break
Shopping
Sightseeing & culture

22 October 2012 Michael would recommend this property

Liked: The mattresses were new and very thick. The linens were also new and clean. They use a fancy key card system to get in with a chip. I imagine that is more secure than normal. Each room had a locker, but you have to bring your own lock.

Disliked: There was a terrible smell in the room. I think a little Lysol or febrezze would help.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jazara Connley-Walker

With my spouse / partner

Backpacking / gap year
City break
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family
Work / volunteering

21 October 2012 Jazara would recommend this property

Liked: The staff are awsome, friendly and always happy to help. The showers get pretty hot aswell so it was great during the colder days... This place is now my home in London when ever I am here!!!

Disliked: Jazara left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

15 October 2012 Customer would recommend this property

Liked: I liked the free breakfast and the way that the building had been decorated and painted. it was nice that they had a kitchen if you wanted to make your own food as well as one single bathroom on top of the shared bathroom

Disliked: I did not like the beds. They were three bed bunks and comfortable enough, However any little moved that you made was felt by all three occupants and any tiny move was accompanied by way too much noise, I think it would help if they were oiled and perhaps bolted to the walls. There was also only one outlet in my room for six people so I did not have the opportunity to charge my phone or camera as someone was always using the plug

74.3%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Visiting friends or family

15 October 2012 Customer would recommend this property

Liked: .

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Derek Dell

Alone

Backpacking / gap year

10 October 2012

Liked: close to victoria station and had lockers

Disliked: the bunk beds are 3 high, and are so close you are not able to sit up in bed. also, there is no common room really. the kitchen and common room are one small room, which makes it impossible to cook and eat as there are people constantly charging their computers in the 5 available chairs. also, 10 pound deposit they give back in cash as you are about to leave the country, not very useful...

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture

08 October 2012

Liked: The location was absolutely amazing

Disliked: The showers were fairly gross, they ran out of towels to rent, and the triple bunkbeds move and shake whenever someone climbs in bed.

60.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

07 October 2012

Liked: It was cheap, located next to a few pubs.

Disliked: No cheap eats around it. 10 minute walk at least from the nearest fine stop. One of the rooms had a bed bug infestation. Only one outlet for a four person room. Shared showers and maths for the whole hostel only moderately clean. Luggage room was a mess, it was a broom closer where everyone piled their belongings making it impossible to retrieve your own stuff. Would not go back to again.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

06 October 2012 Customer would recommend this property

Liked: This staff was extremely helpful with everything we asked for and the location is right down the street from Victoria's station

Disliked: The hostel was not very clean

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

steven wilkins

Alone

City break
Sightseeing & culture
Sports, adventure or outdoor activities

03 October 2012 steven would recommend this property

Liked: there was no snores lucky me. clean sheets and i forgot to take my towel. suprise hostel gave me a towel to use at no extra cost. people in the bar were friendly and the staff in bar and hostel very informative. thank you.

Disliked: seeing black damp patches in corner of bedroom at the top of the wall. bunk beds not secured to walls. thats it!!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

CHRISTIAN DAGOBERTO PEREZ TOVAR

With my spouse / partner

Backpacking / gap year

01 October 2012 CHRISTIAN DAGOBERTO would recommend this property

Liked: Really good location, excelent atmosphere.

Disliked: small kitchen, but you wont need it maybe... poor wifi in some places

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Mila Petrova

Alone

Business / conference

29 September 2012 Mila would recommend this property

Liked: The location is fabulous, which can save you many tube tickets if you are travelling to or from Victoria and staying mostly in the centre (close to Victoria station, and even closer to Pimlico). The rooms were clean although simple, the showers in the bathroom did not stop every two minutes, which was a joy. It was one of the cheapest hostel offers I've been able to get in London. The staff were extremely friendly.

Disliked: The breakfast felt simple, even for a hostel. And the stairs were indeed, as described, many. They were also narrow - quite a hassle with heavy luggage.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Claire Walsh

Alone

Partying / nightlife

26 September 2012 Claire would recommend this property

Liked: staff were very friendly and the hostel in general was quite peaceful for a Friday night!

Disliked: it's on a main road and the windows are quite thin so you may want to bring some earplugs with you if you are a light sleeper

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cagri Sadik Bayram

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture

24 September 2012 Cagri Sadik would recommend this property

Liked: STAFF: Friendly and cool staff. Positive and always helpful, Some other hostels should learn something from these guys. FACILITIES: Good showers, 3 toilets and sinks. Beds are 3 bunks high but if you can grab a bottom bunk, you are the king. Enough plugs for everyone in the room. Free lockers in and outside (bring your own padlock will explain why (no small ones)). PEOPLE: Friendly, sociable people. Mostly backpackers so your dorm will not be dominated by party animals who do not know how to act like a humanbeing. Mostly considerate. LOCATION: Location is probably one of the best for this price. Close to Victoria, 2 bridges away from Big Ben ad other stuff. Tesco and Sainsburys Market nearby. SECURITY: Cards to open doors. Free lockers. Luggage room locked.

Disliked: PADLOCKS: I bought a padlock for £2 and apparently my key can open other padlocks that are bought from the hostel as I opened someone else's in my dorm accidentally. Not sure that's the case for all same brand padlocks since this is the first time im using them. But different brand padlocks would minimize any problems. Or just bring your own. TOILETS: Toilets are inside a door and they are next to each other, which can be weird, but looks like there's nothing to do about it.. CLEANING: Cleaning should be done between check-out and check-in times (11 am - 1 pm).not at 9-9:30 when the facilities are still being used. I don't really enjoy having a bath in a newly bleached shower and get poisoned at 9:30 am. If done after checkout time, when after people leave that day, it would be smarter in my opinion. These are just small details, this is a great hostel with an affordable price and would definitely recommend it.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Stephanie Waters

With friends / other travellers

Backpacking / gap year
Partying / nightlife

23 September 2012 Stephanie would recommend this property

Liked: Close to Victoria and Pimlico tube stations, clean, comfy hostel. Good security, free breakfast, no curfew.

Disliked: Out of the city and the bathroom light was broken - made life difficult!

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

13 September 2012 Customer would recommend this property

Liked: Very friendly reception lady, proper showers, communal kitchen, lockers in room, good sized room.

Disliked: Customer left no negative feedback.


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