HostelBookers Logo
WEBSITE FEEDBACK
No booking fees
See all London hostels
See all London hotels

Reviews of Surprise Backpackers

Hostel | 110 Vauxhall Bridge Road, Victoria, London, England SW1V 2RQ

60.7% Overall Rating

521 out of 782 customers would recommend this property

Recent review (24/07/2014)

Christina MacDonald thinks…

"For a few days, this place is fine. The bunks are triple bunks which means if you are on the bottom bunk you are literally on the floor with clearance of about 1m. The location is okay, close to…"

Read all Surprise Backpackers reviews

Facilities

  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour hot showers
  • Reception (limited hours)
  • Common area / room
  • Communal kitchen
  • Internet access in public areas

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note that we only accept people above 18 years of age in all rooms. If you are outside under this age limit, your booking will be cancelled without a refund of the deposit. Reception hours 8am until midnight only. After this you will have to call the night manager and there will be a £10 call out fee.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

See other properties in London

Blades Hotel
74.25 USD

Hotel 3 star Not yet rated
Astor Victoria
35.64 USD

Hostel 81.0% 1570 reviews
Airways Hotel
56.01 USD

Hotel 3 star 74.2% 41 reviews
Victor Hotel
42.43 USD

Hotel Not yet rated
Melita House Hotel
76.37 USD

Hotel 2.5 star Not yet rated
Central House Hotel
164.07 USD

Hotel 3 star Not yet rated
Park Hotel
33.38 USD

Hotel 2 star 55.7% 24 reviews
Caswell Hotel
33.94 USD

Hotel 2 star 66.9% 7 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 28/07/2015

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 28/07/2015
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
60.7%

Overall Rating

521 out of 782 HostelBookers customers said that they would recommend 'Surprise Backpackers'

Atmosphere
57.6%
Location
83.2%
Facilities
52.8%
Cleanliness
43.2%
Staff
66.4%
Value
60.8%
Safety
60.8%
Refine your results Showing 528 of 736 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 21 | 22   Next
Reset filter
62.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

Alone

Backpacking / gap year
Business / conference
City break
Events / festivals
Family Holiday
Shopping
Sightseeing & culture
Work / volunteering

22 August 2013

Liked: good

Disliked: cleanliness bad really bad! this place has bed bugs

The property's response is...

51.4%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 20%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

20 August 2013 Customer would recommend this property

Liked: The Hostel is a 5 min walk away from Victoria station, Buckingham Palace is close, so is Westminster Abbey. After reviewing the rates here I expected worse. It is as clean as a Hostel gets, but taken care off, new mattrasses and enough room.

Disliked: We have been robbed by a roommate during the night, the management did pick up the first phone call but refused to show up and turned off the phone after the call. They didn't provide the police the information they needed or the camera tape. No wifi in the kitchen. It's more a Pub that rents out rooms than a actual Hostel.

The property's response is...

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family

15 August 2013 Customer would recommend this property

Liked: Good clean hostel.

Disliked: Stairs. Lol...

42.9%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

Backpacking / gap year

10 August 2013

Liked: Central location.

Disliked: Have stayed in dozens of hostels around the world and this place is the worst I have stayed. Very dirty, the showers were full of mould. The rooms were small and no ventillation which explained the mould which was growing on the beds. The floors were dirty and never swept in the 4 days we were there. The showers ran out of hot water quite quickly and if you didnt get in early you had cold showers. The kitchen was dirty and very little equipment. The breakfast was served in the lounge and only seats 8 which is great when the hostel has 32 staying there.

57.1%
Atmosphere - 40% Staff - 100% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

Alone

City break

02 August 2013

Liked: Stuff was very friendly and helpful.

Disliked: Extremely dirty.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Kee Ann Chng

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

20 July 2013 Kee Ann would recommend this property

Liked: It's easy to find and within walkable distant to many attractions. Free breakfast is served in the morning.

Disliked: there was a weird drainage sound every night when people use the shower. but thankfully it stopped by 11pm after everyone showered. so it was not really an issue.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Fredrik Persson

Alone

Sightseeing & culture

18 July 2013 Fredrik would recommend this property

Liked: The hostel has a very good location for a cheap price.

Disliked: Fredrik left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

turlough smith

Alone

Partying / nightlife

11 July 2013 turlough would recommend this property

Liked: the location was fantastic, staff were very helpful

Disliked: everything was great

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Antonio Soriano

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

11 July 2013 Antonio would recommend this property

Liked: location

Disliked: not enough bathrooms

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Pavel Samec

Alone

Visiting friends or family

10 July 2013

Liked: good location

Disliked: showers not very nice

80.0%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Laura Kitschke

With friends / other travellers

Backpacking / gap year

10 July 2013 Laura would recommend this property

Liked: I booked this hostel because it was on sale and walking distance from vic bus station and was expecting the worst. however, i was surprised that it was actually decent. the showers were nice and clean and new and hot. the bedrooms were spacious and the bar was social. in my experience all hostels in london are terrible compared to the rest of europe, so comparing this to the 4 other london hostels ive stayed in (travel joy, astor vic, clink 78 & hostel 8), i would pick this as my top choice.

Disliked: not 24 hr reception

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

City break

10 July 2013 Customer would recommend this property

Liked: good location, breakfast included, lockers in the room. simple but great price and perfect for a short stay

Disliked: wifi was a bit dodgy

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Customer review

Alone

Sightseeing & culture

01 July 2013

Liked: Nothing

Disliked: Everyhting

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

25 June 2013 Customer would recommend this property

Liked: Location

Disliked: Very small kitchen

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Relaxation/spa

25 June 2013 Customer would recommend this property

Liked: 1) 5 min walk to Metro station 2) Staff are friendly 3) Secure and safe 4) Free breakfast

Disliked: 1) The corridor is so narrow, hard to take luggage in and out easily 2) Feel confused when staying inside the building, like a maze

57.1%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 80%

Customer review

Alone

City break

20 June 2013 Customer would recommend this property

Liked: very convenient location

Disliked: showers & toilets not good, bedroom not clean.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 40%

Martin Lippiatt

Alone

Backpacking / gap year

20 June 2013

Liked: Its location was perfect for me to catch a train from Victoria station.

Disliked: The room was hot and stuffy, the bed squeaky, the floor in the shower room was horrible, glad I had sandles. The staff were ok but service wasn't anything spectacular. It was ok to put my head down for one night but I wouldn't stay there again.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

16 June 2013 Customer would recommend this property

Liked: location, helpful staff

Disliked: cleanliness

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

15 June 2013 Customer would recommend this property

Liked: The value

Disliked: The rooms and the people in it.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Business / conference
Sightseeing & culture

13 June 2013 Customer would recommend this property

Liked: Great location, hot showers, helpful staff.

Disliked: Very loud traffic noise from the street all day and night long! Sqeaky, shaking beds, it is pretty bad, especially if you are in the top bunk bed. The whole time I was there, for 8 nights, I didn't get any sleep. There is only one, very small comunal area, the kitchen. The rooms need chairs, there is nowhere to sit, except for the bed, but the lower bunks have no room for a person to sit up straight. Preferential treatment of some guests (I was changing rooms during my stay and I couldn't check in before 1 pm into the new room, I had to wait with all my lugagge in the hallway, later I found out some people are given the key to the new room before the official check in time).

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

catarina dionisio

Alone

Events / festivals
Sightseeing & culture
Visiting friends or family

07 June 2013 catarina would recommend this property

Liked: Location! Really close to Victoria Station which has subway and trains and coaches. the showers were hot also.

Disliked: is not very clean. it would need just a little effort to leave everything looking better.

60.0%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Yunru Xu

With friends / other travellers

Sightseeing & culture

25 May 2013 Yunru would recommend this property

Liked: Cheaper , good value

Disliked: Yunru left no negative feedback.

51.4%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 20% Value - 60%

anders viberg

With my spouse / partner

City break
Shopping
Sightseeing & culture

21 May 2013 anders would recommend this property

Liked: It was cheap and close to the victoria station for that price

Disliked: The place was not clean, the beds not very good and loud from the bar downstairs.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Tarik Mohammed

Alone

Visiting friends or family

12 May 2013 Tarik would recommend this property

Liked: Good location nice staff .. in general its good .. and it comes with a very good value for money due to the location . .

Disliked: need more facilities

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Hameed Khan

Alone

Work / volunteering

11 May 2013 Hameed would recommend this property

Liked: The location and free wifi

Disliked: To many people in one room noisy over a pub


See all London hostels
See all London hotels