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Reviews of Surprise Backpackers

Hostel | 110 Vauxhall Bridge Road, Victoria, London, England SW1V 2RQ

69.6% Overall Rating

487 out of 714 customers would recommend this property

Recent review (09/04/2014)

"Friendly stuff, kitchen (but wasn't well equipped), breakfast with cornflakes and toast"

Read all Surprise Backpackers reviews

Facilities

  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour hot showers
  • Reception (limited hours)
  • Common area / room
  • Communal kitchen
  • Internet access in public areas

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note that we only accept people above 18 years of age in all rooms. If you are outside under this age limit, your booking will be cancelled without a refund of the deposit. Reception hours 8am until midnight only. After this you will have to call the night manager and there will be a £10 call out fee.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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69.6%

Overall Rating

487 out of 714 HostelBookers customers said that they would recommend 'Surprise Backpackers'

Atmosphere
64.8%
Location
88.8%
Facilities
58.4%
Cleanliness
54.4%
Staff
76.0%
Value
71.2%
Safety
73.6%
Refine your results Showing 485 of 675 reviews Previous   1 | 2 | … | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20   Next
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80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Jo Poole

Alone

Backpacking / gap year
Sightseeing & culture

12 January 2011 Jo would recommend this property

Liked: Staff, location- not far from Victoria/Pimlico tube, very good value for money- breakfast is included so the bed almost pays pays for itself!

Disliked: Could be cleaner.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Camilla Talarowska

With friends / other travellers

City break
Partying / nightlife
Shopping

10 January 2011 Camilla would recommend this property

Liked: As soon as I arrived the staff was friendly and welcoming. There was a fun vibe about the place and a nice bar down.stairs with the coolest Aussie bartenders. The hostel is very central, close to all shopping and nightlife, which is very convenient. I will definetly stay at Surprise again!

Disliked: Checkout was at 11 am, I wish it was a bit later after a big Saturday night out in London...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Tara Caplin

Alone

Backpacking / gap year

08 January 2011 Tara would recommend this property

Liked: The Staff were amazing!! thank you.

Disliked: nothing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Partying / nightlife

08 January 2011 Customer would recommend this property

Liked: Very enjoyable and staff were very friendly

Disliked: nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

08 January 2011 Customer would recommend this property

Liked: Nice pub downstairs. Very cheap.

Disliked: bit noisy, but it was a friday night.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

07 January 2011 Customer would recommend this property

Liked: The breakfast, internet and storage was free. Nice people.

Disliked: Need your own laptop for the free internet so had to borrow one from the bar staff.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

paul colison

Alone

Business / conference

07 January 2011 paul would recommend this property

Liked: very cheap for the location. Really nice staff and fast internet. Liked the bar downstairs as well, its well worth the money

Disliked: bit quieter than usual but it is just after xmas.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break

06 January 2011 Customer would recommend this property

Liked: Great location (Zone 1) and value for money. If found the staff were friendly and helpful.

Disliked: -

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Leng Leng Tan

With friends / other travellers

Visiting friends or family

02 January 2011

Liked: nothing that i like about the hostel.

Disliked: The hostel was dirty, small and cramped. Hostel is also located more than 5 mins walk from the Victoria station than what was being described on hostelbookers. Hostel is not manned between 11pm and 8am and I was left loitering in the cold outside the hostel when I arrived before 8am despite me mentioning about my estimated arrival time.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

19 December 2010 Customer would recommend this property

Liked: Great location. Quiet, only 4 people in 12 bed dorm. Very easy stay, handy location to victoria station just think they could have done a little fixing up of things. Eg No window pane and floor in bathroom was stripped but nice enough place and very affordable.

Disliked: Broken window fixed with plastic when it's snowing outside!

60.0%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

copin pascale

Alone

Business / conference

14 December 2010 copin would recommend this property

Liked: Friendly reception: As I was leaving very early, the receptionnist put me in a empty dorm which was great noise and light wise. I did not have to worry about waking up other people, always a problem in dorms. Close to Victoria Station

Disliked: The hostel is not finished. There is no sign in the street

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Relaxation/spa

09 December 2010 Customer would recommend this property

Liked: The situation of the hostal

Disliked: Perhaps, it was a little cold there at night, but I went there with -3º and it was normal...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Myla Alidon

As a family with children

Family Holiday
Shopping
Sightseeing & culture
Visiting friends or family

07 December 2010 Myla would recommend this property

Liked: It's cheap, money worth paying... nice location...very considerate staff...

Disliked: very small room, not enough space to move around....

48.6%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

01 December 2010

Liked: Near Victoria train station.

Disliked: Difficult to find.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

29 November 2010 Customer would recommend this property

Liked: location

Disliked: showers were blocked which led them to overflowing and making huge puddles in the bathroom. One shower had no head. One had broken lock. the rest of the showers were blocked

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Carla Mota

With my spouse / partner

Backpacking / gap year

22 November 2010 Carla would recommend this property

Liked: The price on weekends.

Disliked: The location is a litle bit far.

25.7%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

City break
Sightseeing & culture

22 November 2010

Liked: nothing

Disliked: dirty and old but worst thing is that they don't respect the booking, just fit people as much as possible in all available beds. we booked 9 bed female room but they hadn't it available, so sent us in a 12 "female" room..unfortunately in the morning we found a man sleeping in our room! really awful hostel

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

22 November 2010 Customer would recommend this property

Liked: Cheap and clean, good location. 3 mins from Pimlico and 10 from Victoria. Quite

Disliked: Kitchen is very small so you'll probably stand up while having your breakfast

31.4%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

Alone

Sports, adventure or outdoor activities

22 November 2010

Liked: nothing to like

Disliked: 1. the way to the hostel is 7 min (if you are running) 2. no towels to buy 3. dirty 4. in the room one window was broken 5. cold into the room 6. noisy (the hostel is situated at the 1st floor of the bar) 7. strong smell of beer

34.3%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 20% Value - 60%

Rebecca French

Alone

Backpacking / gap year

21 November 2010

Liked: Location was good, Really close to Victoria Station

Disliked: Bathroom floor was partial or completely flooded the entire time! Really Gross!!

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

jason scott lee

Alone

Backpacking / gap year

20 November 2010 jason scott would recommend this property

Liked: beds, quietness, price was good,

Disliked: no problems, i think the booking system may need a bit of a makeover however, quiet a few people had problems with there bookings, being placed in rooms not meant for them, not really a problem for me tho and the girl happily sorted everyone out in end so all was good

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

Jason Scott Lee

Alone

Backpacking / gap year

18 November 2010 Jason Scott would recommend this property

Liked: it was nice and quiet, nice comfy beds, relaxing place, been here a few times now and when i go its allways usually quiet which is god for me being on traveling for 8 months now so far so after busy days its good to relax

Disliked: no real complaints,

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laura Dudley

Alone

Sightseeing & culture

17 November 2010 Laura would recommend this property

Liked: Friendly helpful staff, clean, good value

Disliked: Laura left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Business / conference

15 November 2010 Customer would recommend this property

Liked: Clean, quiet

Disliked: the wireless Internet was down the entire time

40.0%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

15 November 2010

Liked: not much

Disliked: tiny entrance and staircases for each floor, bathrooms and showers were disgusting


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