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Reviews of Surprise Backpackers

Hostel | 110 Vauxhall Bridge Road, Victoria, London, England SW1V 2RQ

59.7% Overall Rating

520 out of 780 customers would recommend this property

Recent review (06/07/2014)

"Clean bathrooms. Free breakfast. Free lugagge storage. Average common room and kitchen."

Read all Surprise Backpackers reviews

Facilities

  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour hot showers
  • Reception (limited hours)
  • Common area / room
  • Communal kitchen
  • Internet access in public areas

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note that we only accept people above 18 years of age in all rooms. If you are outside under this age limit, your booking will be cancelled without a refund of the deposit. Reception hours 8am until midnight only. After this you will have to call the night manager and there will be a £10 call out fee.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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59.7%

Overall Rating

520 out of 780 HostelBookers customers said that they would recommend 'Surprise Backpackers'

Atmosphere
56.0%
Location
84.0%
Facilities
51.2%
Cleanliness
41.6%
Staff
64.8%
Value
60.8%
Safety
59.2%
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45.7%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 40% Value - 40%

Olga Domarazki

Alone

City break
Sightseeing & culture

21 March 2011

Liked: Free WiFi, short way to Victoria, Westminster & Big Ben, London Eye.

Disliked: Really bad & uncomfortable mattress & bed, shower & toilet for boxs&girl in one room which ist a walk-through room. As it smells in the room the windows have to be opened almost the whole time also in the night so it is very kolt and you have to wear a hoody or sth like that. I will never return to this Hostel!

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Events / festivals

21 March 2011 Customer would recommend this property

Liked: Clean

Disliked: Nothing

22.9%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 40% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

City break
Sightseeing & culture

20 March 2011

Liked: nothing at all

Disliked: bathroom

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

20 March 2011 Customer would recommend this property

Liked: I loved the location, it was close to almost anything in London. And I would recommended just because it is nonexpensive, so I you are a student travelling it is ok for a couple of nights.

Disliked: It was not cleand, it smell bad and way too crowded...even though it was not full, I still think that 12 beds in a small room is not good at all

74.3%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Petko Yordanov

As a family with children

Backpacking / gap year
Visiting friends or family

20 March 2011 Petko would recommend this property

Liked: Location , price

Disliked: Service , not complied with prior reservation

54.3%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

17 March 2011 Customer would recommend this property

Liked: Its location and price.

Disliked: Bedrooms are very small and hot and the beds are unconfortable. Bathroom is dirty. Staff isn't friendly at all. They take away the food from breakfast even before 10 am. Showers have very hot water and there's no way to control the temperature.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

As a family with children

Sightseeing & culture

16 March 2011 Customer would recommend this property

Liked: friendly and helpful staff, nice breakfast, worth money. recommend If just want to sleep there and spend time in the city. I did so and was satisfied. really close to sightseeing objects like Big Ben, parliament. saves money and time. and gives everything you need for sleeping (pillow and blanket was really comfortable, fresh linen), not so mush for fun and socialization, but that was not my purpose, so it is up to you.

Disliked: had to stay in 12 dorm room not in 6 dorm as I ordered, don't know why, but did not want to complain so maybe it was just a mistake.

62.9%
Atmosphere - 20% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

City break
Sightseeing & culture

14 March 2011

Liked: The location is good ,it is very easy to find and to reach the transports.

Disliked: The room is too small smelly and very hot .

65.7%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 60% Value - 80%

Deniss Taranins

Alone

Visiting friends or family
Work / volunteering

13 March 2011

Liked: fairly close to victoria station and 5 mins to nearest shop

Disliked: there is no common room for guest and breakfast is served in a bar

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Events / festivals

10 March 2011 Customer would recommend this property

Liked: Everything

Disliked: Nothing

68.6%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

City break

10 March 2011

Liked: Central location.

Disliked: Extremely crowded dorms

77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Shopping
Visiting friends or family

07 March 2011 Customer would recommend this property

Liked: Friendly staff, good location. A funny place.

Disliked: The boys in the dorm talking too much. At 2 o'clock a.m.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Nathan Hands

Alone

Backpacking / gap year

06 March 2011 Nathan would recommend this property

Liked: Only stayed for one night, got there late and left early so hard to make a comment really. Good value for money and seemed like a decent place.

Disliked: Nothing really.

80.0%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

04 March 2011 Customer would recommend this property

Liked: location

Disliked: small rooms

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Work / volunteering

24 February 2011 Customer would recommend this property

Liked: the place - the atmosphere - practical aspects

Disliked: nothing!

77.1%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 20% Value - 100%

Noelia Surribas Diaz

With friends / other travellers

Sightseeing & culture

21 February 2011 Noelia would recommend this property

Liked: price, location

Disliked: quite dirty, uncomfortable beds

80.0%
Atmosphere - 40% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

15 February 2011 Customer would recommend this property

Liked: I think the best thing to consider when staying at Surprise is understanding the point of a hostel is just to sleep there. My friends and I would wake up at a decent hour and spend the whole day in the city. This is a place where you only sleep, not hangout. The showers were great and the location is perfect. You save so much money on the tube and taxis because you can walk everywhere. Only 20 mins to big ben and the eye. I DEFINATLEY reccoment to college students just looking for a place to crash who want to save money and plan on going to bed every night hammered because sober sleeping there could be difficult.

Disliked: The smell was a little harsh and the beds were very springy. Bring a pillow if you can and the sheets are a little gross but like I said you get what you pay for.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Events / festivals

14 February 2011 Customer would recommend this property

Liked: good value for money

Disliked: no free space in the room

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

13 February 2011 Customer would recommend this property

Liked: Its location, the friendliness of the staff.

Disliked: The super small rooms and the showers were too hot sometimes.

42.9%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

City break

13 February 2011

Liked: the kitchen was ok, the location is quite good...near the metro station (victoria and pimlico) in a safe area - for london a bargain

Disliked: reallyyy dirty (rooms, showers, toilets), unstable beds, stinky, no atmosphere at all

62.9%
Atmosphere - 40% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

12 February 2011

Liked: It's really close to city center and Victoria Station.

Disliked: It's really dirty and you can't see the stuff in the hostel.Rooms are small with a lot of beds.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

City break

10 February 2011

Liked: good location

Disliked: dirty kitchen, unpleasant people who lived there,really small room

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

09 February 2011 Customer would recommend this property

Liked: very good location marmelade, toast, cornflakes, milk, tea, coffea - breakfast

Disliked: only one temperature setting im showers - may be too for someone cheese could be also fine - breakfast

60.0%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Family Holiday
Shopping
Sightseeing & culture

08 February 2011 Customer would recommend this property

Liked: It was very close to Victoria station and central London. It's a cheap place to stay, but not for too long. 5 days max. maybe.

Disliked: Very small rooms. I stayed with 6 girls but there was hardly any space for walking or your luggage. The beds were ok and the breakfast was not tasty.

57.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Work / volunteering

06 February 2011 Customer would recommend this property

Liked: It was a cheap price. The bus 36 stops a block away and Pimlico Underground Station is only 3 blocks away. It offers all the amenities that allows for a budget friendly stay: free Wifi, a kitchen, showers. The beds were pretty comfy compared to other hostels I have been to.

Disliked: Felt like it's a pub that just happened to have several rooms upstairs. The staff are barely present... The kitchen is fairly small and there were people staying at the hostel for a long period and were always in there. They took up the 2 tables and 5 seats that were in the kitchen. And were always watching the TV, not really seeing if other people cared. Though this is people issue, and not a hostel issue. The bathrooms aren't bad but there are no plugs, and the toilet stalls are reeeeeeaally small. Shower was consistently hot, but it's a automatic. In other words you have to press the button to turn it on. After a little while, the water stops.


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