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Reviews of Surprise Backpackers

Hostel | 110 Vauxhall Bridge Road, Victoria, London, England SW1V 2RQ

60.9% Overall Rating

527 out of 797 customers would recommend this property

Recent review (30/07/2014)

"Good Location Though simple, the breakfast is a great thing Clean enough (But could use some improving, specially the kitchen) I guess it's a measure of security (so it's a good thing), but the alarms on the doors if…"

Read all Surprise Backpackers reviews

Facilities

  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour hot showers
  • Reception (limited hours)
  • Common area / room
  • Communal kitchen
  • Internet access in public areas

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note that we only accept people above 18 years of age in all rooms. If you are outside under this age limit, your booking will be cancelled without a refund of the deposit. Reception hours 8am until midnight only. After this you will have to call the night manager and there will be a £10 call out fee.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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60.9%

Overall Rating

527 out of 797 HostelBookers customers said that they would recommend 'Surprise Backpackers'

Atmosphere
57.6%
Location
85.6%
Facilities
51.2%
Cleanliness
40.0%
Staff
64.0%
Value
60.8%
Safety
67.2%
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85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

20 May 2011 Customer would recommend this property

Liked: Security: room card and key Space: 9 beds but not squeezy Staff: friendly and helpful

Disliked: Triple decked Beds seem unstable. Breakfast could be better

82.9%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 100% Value - 100%

Xavier Rodriguez

With friends / other travellers

Sightseeing & culture

17 May 2011 Xavier would recommend this property

Liked: it has a really good location and the staff are cool! Specially Bill!! He is great!! the bathrooms are clean and the shower are ok! I believe it has a very good realitonship quality-price

Disliked: the beds wasn't so confortable and the breakfast is, in my opinion, poor.

45.7%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

17 May 2011

Liked: Nothing

Disliked: Dirty and smelly, strange fire alarm ringing early in the morning

37.1%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 20% Value - 40%

Customer review

Alone

City break

16 May 2011

Liked: The place is close to victorial station

Disliked: It was quite dirty its communal area - it has an obnoxious smell all the time. felt nauseous - at the area close to the bathroom, shower-room also a place to brush one's teetch etc...... And the breakfast is nothing but a piece of bread with butter + some cereals....

42.9%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

City break

16 May 2011

Liked: location

Disliked: very very dirty - disgusting

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Hugo Aguirre Herrainz

Alone

Sightseeing & culture

13 May 2011 Hugo would recommend this property

Liked: It was ok. There is a pub downstairs and the rooms are fine and the toilet clean enough.

Disliked: Nothing really, some people at the pub were quite drunk but I guess that is not hostel fault.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

DZMITRY DZEHTSIAROU

Alone

Sightseeing & culture

10 May 2011 DZMITRY would recommend this property

Liked: Great location, very friendly staff, showers are always free, no need to wait in the line. What I liked the most that's thrully English atmosphere in the place, you can feel London there

Disliked: Could be a little bit cleaner. But in general it was good. The bed linen was very clean and new, the first time I saw it in hostels

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

Relaxation/spa

09 May 2011

Liked: not far from victoria

Disliked: dirty, horrible toilettes, 1 dirty shower and 3 sinks for the whole hostel! small rooms, extremely noisy, horrible and dirty beds and sheets, no safes, no place to hang your stuff, not tables or chairs in the rooms etc.

The property's response is...

45.7%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 20% Value - 40%

Luke Howard

Alone

Work / volunteering

08 May 2011

Liked: Nothing, epecially the mattresses...

Disliked: To much to comment on...

62.9%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Fábio Takahashi

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

08 May 2011 Fábio would recommend this property

Liked: Location and helpfull staff

Disliked: Beds are unconfortable and the water on the showers doesn't have temperature control.

60.0%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

Alone

Sightseeing & culture
Sports, adventure or outdoor activities

04 May 2011

Liked: the showers are good and also the location

Disliked: the beds are really bad, one day the breakfast wasn´t ready and it isn´t good, there´s no one at reception during all day, there are people living there (like a residence) with personal belongings spread all around the room.

65.7%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 20% Value - 80%

Customer review

Alone

Sports, adventure or outdoor activities
Visiting friends or family

03 May 2011

Liked: This hostel is very good located centrally near Victoria station. From there you can walk easily to the city centre. There are many buses and night buses (reaching Victoria) too. There are big lockers in the rooms and to enter the room you need a special card. It was not so loud in the evening and you could sleep well. The hostel disposes of many toilets and shower.

Disliked: The room are a little too small for i.e. 9 beds, but very safe.Toilets would be ok if they were not so dirty and ruined because of the few care. I found only one shower with warm water.Generally the stairs, the floors and the rooms and the toilets are dirty. The breakfast is organized in the pub. Do not expect much from it. It is self-service on the sticky bar and and tables with a little smell of beer.

40.0%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 20% Value - 20%

Juan Manuel Iglesias

With friends / other travellers

City break
Visiting friends or family

03 May 2011

Liked: The cleaning lady was very talkative but besides that the people working their are d-bags.

Disliked: everthing. breakfast is horrible.

60.0%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

Alone

Events / festivals
Sightseeing & culture

01 May 2011

Liked: The location is not so far from Victoria station. About 20 mins walk from coach station though.

Disliked: I couldn't use hot water at all. Lockers in all rooms didn't have lock.

The property's response is...

57.1%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 80%

DAHYON CHOI

Alone

Backpacking / gap year
Sightseeing & culture

28 April 2011

Liked: The location was excellent, good price

Disliked: Hygiene, hygiene, hygiene!

57.1%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

27 April 2011

Liked: The location and aproximity to tourist attractions

Disliked: Having no locks on showers, having to carry your luggage in tiny staiways and bathrooms on only one floor..

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Shopping
Sightseeing & culture
Visiting friends or family

26 April 2011 Customer would recommend this property

Liked: Clean, good location, near to te main points of the city. Also near to the subway and the staff are very helpfull.

Disliked: The rooms are nice and clean, although they have 9 alluminium beds per room and they make a lot of noise when you move in your bed.

42.9%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 60%
Location - 40% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

25 April 2011 Customer would recommend this property

Liked: nothing, but maybe the location.

Disliked: the hostel is noisy, dirty, smells like cigarette, there is no reception just a desk and our shower on the second floor was a nightmare ( we couldn't enter it because of the smell..)

48.6%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 60% Value - 40%

Beatriz Rusczyk Cunha

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

24 April 2011

Liked: Breakfast is just ok. They have lockers, but you need to bring your padlock.

Disliked: One day I came to sleep in my bed and there was someone there. The girl said that the woman that works in the hostel said that my bed was available. I had to get other sheet and move to another bed. And they moved my stuff that was on top of it. They also don't have towels to rent.

42.9%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

19 April 2011

Liked: Location.

Disliked: Rooms were incredibly dirty (shoes and socks under the bed, whole boxes of property of previous travellers in the room). No warm water in the showers. Staff gave inaccurate information about breakfast times and didn't seem to care a lot about the hostel (instead much more about the bar downstairs). Cooker was broken.

51.4%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

Christel CEDRON

With a large group / tour

Sightseeing & culture

18 April 2011

Liked: It was near Victoria Station.

Disliked: The fact that it was dirty, that the dorms were tiny and that we had to share the dorm with a man.

The property's response is...

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 40% Value - 80%

Customer review

Alone

Business / conference

15 April 2011

Liked: clean sheets

Disliked: insufficient water pressure for shower no toilet seat

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

14 April 2011 Customer would recommend this property

Liked: The cleanliness of the property. The person who cares about the hostel holding is well doing her job. The idea of the Tv room kitchen is a good one as well.

Disliked: maybe the breakfast...but it's still ok.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

14 April 2011 Customer would recommend this property

Liked: It is a great choice for the price. The breakfast is nothing special but sufficient. Nice football evenings in the pub. Cycle hire 2 minutes away.

Disliked: Yes, the rooms do stink a bit and the bunks are somewhat wobbly but still OK. It might be crowded sometimes and inconvenient when you want to go to sleep early.

54.3%
Atmosphere - 60% Staff - 20% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 80% Value - 20%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

13 April 2011 Customer would recommend this property

Liked: location

Disliked: There were no closets or shelves in rooms


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