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Reviews of Surprise Backpackers

Hostel | 110 Vauxhall Bridge Road, Victoria, London, England SW1V 2RQ

69.4% Overall Rating

485 out of 712 customers would recommend this property

Recent review (09/04/2014)

"Friendly stuff, kitchen (but wasn't well equipped), breakfast with cornflakes and toast"

Read all Surprise Backpackers reviews

Facilities

  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour hot showers
  • Reception (limited hours)
  • Common area / room
  • Communal kitchen
  • Internet access in public areas

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note that we only accept people above 18 years of age in all rooms. If you are outside under this age limit, your booking will be cancelled without a refund of the deposit. Reception hours 8am until midnight only. After this you will have to call the night manager and there will be a £10 call out fee.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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69.4%

Overall Rating

485 out of 712 HostelBookers customers said that they would recommend 'Surprise Backpackers'

Atmosphere
64.0%
Location
89.6%
Facilities
56.8%
Cleanliness
53.6%
Staff
77.6%
Value
71.2%
Safety
72.8%
Refine your results Showing 485 of 675 reviews Previous   1 | 2 | … | 7 | 8 | 9 | 10 | 11 | 12 | 13 | … | 19 | 20   Next
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85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Kristina Illston

Alone

City break
Partying / nightlife
Shopping
Visiting friends or family

04 December 2011 Kristina would recommend this property

Liked: Helpfull staff, secure rooms

Disliked: Nothing

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Erica Simpson

With friends / other travellers

Sightseeing & culture

30 November 2011 Erica would recommend this property

Liked: Really helpful staff

Disliked: Very uncomfortable beds

51.4%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 40% Value - 40%

kelli rodrigues

Alone

Backpacking / gap year
Sightseeing & culture

30 November 2011

Liked: Wifi in the bedroom and location: pretty close to Victoria Station and a walk from the Parliament

Disliked: All the rest: just 2 showers working for the entire hostel, one of them without hot water, poor breakfast and the beds... Shaky, noisy with terrible matress. You could even feel the spings of it on your body, what makes it very uncomfortable to sleep. It's my 3rd time in London and on the previous visits I spent my nights on nice hostels with prices very similar to those offered by Surprise Hostel, so it's very expensive at the end. Just don't stay there, seriously.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Visiting friends or family

23 November 2011 Customer would recommend this property

Liked: It's easy to be reached, not far from the center. Nice pub downstairs.

Disliked: the breakfast, but for the price it's ok.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

20 November 2011 Customer would recommend this property

Liked: The staff was very helpful and friendly. The showers were hot.

Disliked: The beds are horrible. Extremely rickety and the mattresses were uncomfortable.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Alison Smith

Alone

Work / volunteering

16 November 2011 Alison would recommend this property

Liked: Friendly staff, nice atmosphere at breakfast

Disliked: Triple decker beds with lumpy mattresses.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Sightseeing & culture

14 November 2011

Liked: Staff was one of the most helpful I've experienced. Bar under the hostel is very convenient and has good happy hour specials.

Disliked: Mice in the kitchen - Very uncomfortable mattresses - Triple bunks are not very sturdy - bathroom is unisex

71.4%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

11 November 2011 Customer would recommend this property

Liked: Very good location!good price for the service ,nice breakfast

Disliked: one member of the stuff was rude and unkind

68.6%
Atmosphere - 100% Staff - 80% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 40% Value - 80%

Alexis LEMERCIER

With friends / other travellers

City break

10 November 2011 Alexis would recommend this property

Liked: staff really friendly and a bar at the first floor of the building

Disliked: not really clean

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

10 November 2011 Customer would recommend this property

Liked: The location was excellent and the staff was pleasant.

Disliked: The reception hours were limited and the mattresses were appallingly uncomfortable. I have slept better om trains.

80.0%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

06 November 2011 Customer would recommend this property

Liked: good price, good location, good breakfast, the bathroom was clean, free wifi,

Disliked: they could provide more cultural information

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Teodora Todorova

Alone

Sightseeing & culture
Visiting friends or family

06 November 2011 Teodora would recommend this property

Liked: the location is the best one you can possibly have. no queue for the baths or the toilets, there's breakfast also included

Disliked: a bit noisy during the night but it's not that bad

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

31 October 2011

Liked: Free Breakfast, Lockers for each person in a room, nice staff.

Disliked: Triple bunk beds are not ideal. The kitchen was dirty, the showers filled up with water.

65.7%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

Alone

City break

26 October 2011

Liked: met very friendly ladies

Disliked: very unconfortable beds

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

25 October 2011 Customer would recommend this property

Liked: Free breakfast, wifi. Guest kitchen. Inexpensive.

Disliked: Rooms were a bit cramped. The beds were rather worn out, squeaky, and passably comfortable.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Romantic getaway
Sightseeing & culture
Visiting friends or family

24 October 2011

Liked: We liked location and price. The breakfast was ok, but you have to ask for everything because cups, bread, milk was out of stock all the time..

Disliked: We didnt like beds, they really were awfull. You can feel springs on your back, its like a massage bed. Rooms are very very small... The community room has 5 (!) chairs which is absolutelly not enough for the whole hostel..

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

JUHEE NAM

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

17 October 2011 JUHEE would recommend this property

Liked: breakfast good! kind and funny staffs! good location~! hot shower 24hours full!!!!!!! I love this!!

Disliked: no

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

Alone

Backpacking / gap year

17 October 2011

Liked: location

Disliked: extremely dirty; public toilets were cleaner than their bathrooms. like everyone else mentioned, the bunks were rickety. had to wait very long to get anyone at the front desk.

77.1%
Atmosphere - 20% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture

16 October 2011 Customer would recommend this property

Liked: I love the people, staff was very helpfull. Even if they do not know who they book in - they can solve it.

Disliked: It would be better for them to give proper bed to proper person, otherwise there will be mess and more problems.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Holly Sproule

Alone

Backpacking / gap year
Sightseeing & culture

12 October 2011 Holly would recommend this property

Liked: It was very close to Victoria station which was were i needed to go.

Disliked: Alot of stairs to get to my room but the building was nice.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

JOSE DE JESUS ACEVES LOZA

Alone

City break

12 October 2011 JOSE DE JESUS would recommend this property

Liked: The staff was very helpful, very kind and easygoing. The breakfast was more than I had expected, and they always tried to do their best.

Disliked: Nothing at all.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 100%

Andre Ranchin

Alone

Work / volunteering

11 October 2011 Andre would recommend this property

Liked: cheap, great location and breakfast included

Disliked: v crowded but that is london

60.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 20%

Marina Baskaric

With friends / other travellers

Sightseeing & culture
Visiting friends or family

09 October 2011

Liked: If you arrive to Victoria tube station it is a very good location. Good if you want to stay for one night and you have no other options.

Disliked: 3 bunk beds, that were very squeaky, the room was to small for 12 people.

65.7%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

Alone

Shopping
Sightseeing & culture
Visiting friends or family

05 October 2011 Customer would recommend this property

Liked: Good location, clean rooms, friendly staff :))

Disliked: Bed was a little uncomfortable.

60.0%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 40% Value - 80%

Customer review

Alone

Shopping
Sightseeing & culture
Visiting friends or family

02 October 2011

Liked: Even though there is a pub downstairs, it's still not too loud. Friendly staff!

Disliked: 3-bunk-beds! Horrible! Each time you move, the whole thing shakes and everyone wakes up! I still recall each time I turned around or one of the others did! Unfortunately, the showers are always hot! Not good, especially if it's hot outside anyway!


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