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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

81.6% Overall Rating

725 out of 771 customers would recommend this property

Recent review (03/06/2015)

"Excellent Staff Very clean Rooms are spacious and well designed Excellent facilities"

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.34

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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81.6%

Overall Rating

725 out of 771 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
79.2%
Location
70.4%
Facilities
80.8%
Cleanliness
86.4%
Staff
85.6%
Value
82.4%
Safety
86.4%
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

02 September 2012 Customer would recommend this property

Liked: Such an awesome hostel - one of the best I've ever stayed in. Always clean, always friendly, and food and drink on the premises. People are respectful and always felt safe. Every bed has a plug socket and a lamp, as well as an individual privacy curtain. Ate downstairs and had the bolognaise - it was lovely! Breakfast was great too. Came from the horrible No 8 Hostel in Willesden so this was heaven! Wish it had been a little cheaper and then I could have stayed longer!

Disliked: Just one thing and it's only a small gripe - no plug sockets in the dorm bathrooms (which are tiny) and none so far as I could see in the shared ones either so I was unable to blow dry my hair. I know it's petty but most girls have long hair and don't always want to let it drip dry. Would have been nice to have had sockets in the shared showers at least.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Victoriano Rubio

Alone

City break
Sightseeing & culture

01 September 2012 Victoriano would recommend this property

Liked: The place in general was great. The common areas were quite big and comfortable. The staff was really friendly and you can also find ppl from everywhere and chat for hours in the common places. The free breakfast was ok. Very clean, also the bathrooms and showers: clean and new.

Disliked: I slept in a 14 beds room. You have intimacy due of the curtains in every bed, but although most of ppl is careful, I always woke up with the first noises in the moring (around 7.30 am). Except that, it was ok.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

28 August 2012 Customer would recommend this property

Liked: The facilities and the services

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Romantic getaway
Sightseeing & culture
Visiting friends or family

27 August 2012 Customer would recommend this property

Liked: clean very helpful and friendly staff. affordable and 5 min away from the tube. Nice continental breakfast. lovely lounge area. free wifi and Computers.

Disliked: If you are unlucky the corridor of the floor you are on might get noisy. Self service kitchen is REALLY basic with only one cooker meaning you can not cook 2 things at the same time.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sarah Van Maele

With friends / other travellers

Shopping
Sightseeing & culture

20 August 2012 Sarah would recommend this property

Liked: The hostel was clean and easy to find. I liked the location a lot, very nice to walk around there.

Disliked: Sarah left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 100% Value - 60%

Samantha Rosenbaum

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

11 August 2012 Samantha would recommend this property

Liked: It was very clean and had a good amount of hangout space

Disliked: NO AIR CONDITIONING, room was boiling hot, tried to charge us for towels.. not allowed to bring in your own alcohol from outside.. far away from central london

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

As a family with children

Sightseeing & culture

08 August 2012

Liked: Friendly reception staff, good location and secure.

Disliked: Noise from outside the bar area until early hours of the morning, noise from other guests running up and down corridors.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

julie kelly

With friends / other travellers

Events / festivals

08 August 2012 julie would recommend this property

Liked: relaxed attitude of the staff, very friendly and approachable as well as high with the customer service. also the rooms are really nice and clean and the atmosphere as a whole is really nice and you feel your belongings are safe.

Disliked: nothing to dislike

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bogdan Horbaniuc

With friends / other travellers

City break

20 July 2012 Bogdan would recommend this property

Liked: Really nice place, will come back again

Disliked: nada

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Partying / nightlife
Sightseeing & culture

13 July 2012 Customer would recommend this property

Liked: Clean and spacious, free wifi that could even be used in rooms, in a gated location so it was very safe even though getting there late at night was a little sketchy.

Disliked: It was kind of far out from the city, but it was close enough to the Jubilee line metro that it didn't matter.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

lorraine brown

With my spouse / partner

Events / festivals
Partying / nightlife
Romantic getaway
Shopping
Sightseeing & culture

13 July 2012 lorraine would recommend this property

Liked: Had never visited London before I was very surprised to find how close to the tube station the hostel was, and am very impressed with the helpfulness of the staff at any hour. The rooms were a great size and set out really well. The meals were cheap and really filling, well presented and cooked to order. And the free breakfast just gave us a great start to the day. Really impressed and wil definitely book again on my next visit to London

Disliked: Nothing to dislike

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

10 July 2012 Customer would recommend this property

Liked: The hostel was very clean, much cleaner than some hotels I have stayed in before. The hostel was fresh and well kept.

Disliked: The breakfast was okay, it would have been nice to have some fresh fruit. It would have been good if the breakfast went on a little longer too, maybe until half ten.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

02 July 2012 Customer would recommend this property

Liked: I like that there are various areas to hang out, it is really close to the tube line, and it is a really clean hostel.

Disliked: To be honest the continental breakfast could be improved. While i stayed there were two large groups which can make it a bit difficult if you just want to relax with a bit of quiet time.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

stuart o connell

Alone

Backpacking / gap year

02 July 2012 stuart would recommend this property

Liked: fernando was very helpful at reception, as were the rest of the staff.

Disliked: very far out so it might be cheap to stay but it costs you money to get out there.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

29 June 2012 Customer would recommend this property

Liked: The bunk bed design is comfortable. There is sufficient power point in the room. Staffs are very friendly and helpful. Overall, the place is clean and tidy. The neighbourhood is safe.

Disliked: The breakfast is nothing special. No WIFI in the room. Only able to connect to WIFI in the common area at ground floor. The 4 bed dorm is slightly small. Not enough space to keep 4 big luggages.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 20%
Location - 60% Cleanliness - 60% Value - 80%

Melanie Moore

Alone

Visiting friends or family

29 June 2012 Melanie would recommend this property

Liked: The sense of security was good. I liked that the lockers were big and operated on a key card system.

Disliked: Really noisy. Not only because people congregate in the corridors but also because every time someone opens a door in the corridor the change in air pressure makes the door to your room thud. This is also the case when you have the window open. Also whenever people come in and out of the dorm room or use their lockers it makes a loud whirring noise so its impossible for anyone to be quiet even if they're trying. Overall this place is pretty decent but I'd recommend bringing ear plugs if you want to get a good nights sleep. Also - just a note to any girls staying here - be careful when walking home late at night from the station. I came back at around half past midnight and was curb crawled by a guy and approached by another guy in the street who I had some trouble getting rid of. This isn't a reflection on the hostel but just something to be aware of - not just in Willesden Green but around London in general.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

jennifer kpossou

Alone

Work / volunteering

26 June 2012 jennifer would recommend this property

Liked: bonne accueil du personnel wifi gratuite bon petit déjeuner propreté des lieux on peut pas trouver meilleur à ce prix là pour une auberge de jeunesse

Disliked: RAS

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Miguel Angel Diego Diego

With friends / other travellers

Sightseeing & culture

25 June 2012 Miguel Angel would recommend this property

Liked: El hostel en general, habitación, seguridad, desayuno muy completo y personalatento.El bar muy bien ambientado, la camarera muy atenta y simpatica

Disliked: Miguel Angel left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Emad Mahmoud

Alone

City break

18 June 2012 Emad would recommend this property

Liked: clean,very nice staff,very good quiet location i loved it

Disliked: none

The property's response is...

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Marjolyn Consolaro

With friends / other travellers

Work / volunteering

17 June 2012 Marjolyn would recommend this property

Liked: It's very clean and relaxed.

Disliked: Marjolyn left no negative feedback.

The property's response is...

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Sergio Gomes

As a family with children

City break

15 June 2012 Sergio would recommend this property

Liked: Everything works properly. Very professional staff and nice too ( expecially Filipa ). Another nice thing is that the hostel has 5 computers for is guests ( FREE ).

Disliked: We stayed in a 4 bunk bedroom, and it was to small for 4 persons. The wifi didn´t work very good. Besides that nothing more to complaine.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Events / festivals
Sightseeing & culture

12 June 2012 Customer would recommend this property

Liked: This hostel was absolutely spotless. Even if you go looking for dirt in hard to clean and hidden places. Warm showers with good water pressure available all day. Staff went above and beyond. They were very friendly an helpful.

Disliked: Noisy if you don't have earplugs as the accommodate large school groups. They do however sell earplugs at the front. Fire alarm was triggered by hair dryer or similar appliance and woke me up on two separate nights.

The property's response is...

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Events / festivals

08 June 2012 Customer would recommend this property

Liked: It's clean, tidy & comfortable. The locker is big enough for the luggage with security lock. Feel comfortable with the bed, pillow and linen. Good for the money.

Disliked: If there are large school groupes, it's could be a problem to get some breakfast or clean dishes. I couldn't access the wifi in my room. A bit far from the metro/city but still ok. Prices in their bar.

The property's response is...

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break

05 June 2012 Customer would recommend this property

Liked: Fast access to public transportation.

Disliked: Small rooms, needs more showers. They make a huge deal if you drink a beer or any kind of alcohol brought from outside.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

03 June 2012 Customer would recommend this property

Liked: sehr nettes Personal, das Zimmer war bemerkenswert sauber, kostenloses Frühstück, sehr ruhig in der Nacht

Disliked: etwas außerhalb, stellt aber durch gute U-Bahn Verbindung kein Problem dar


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