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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

86.6% Overall Rating

704 out of 746 customers would recommend this property

Recent review (26/08/2014)

"Convenient, one of the cheapest, beds solid, the light and plug socket to each bunk"

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.43

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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86.6%

Overall Rating

704 out of 746 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
86.4%
Location
75.2%
Facilities
88.8%
Cleanliness
89.6%
Staff
86.4%
Value
90.4%
Safety
89.6%
Refine your results Showing 496 of 729 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 19 | 20   Next
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94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Min Toh

With friends / other travellers

Shopping
Sightseeing & culture

27 November 2012 Min would recommend this property

Liked: Ambience is good! It looked more like a budget hotel than a hostel cos of the cleanliness of the room, the efficiency of the staff and the clean toilets. Breakfast consisted of toasts, croissant, fruit juice and coffee. Really worth the money! :)

Disliked: The location is a bit far from Central London, so will need to spend some time travelling.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Relaxation/spa

27 November 2012 Customer would recommend this property

Liked: safe and clean. Besides, they serve free breakfast. The staff tried their best to help their customers.

Disliked: no

The property's response is...

65.7%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

City break

26 November 2012

Liked: It's a very safe hostel, with friendly staff

Disliked: The rooms were extremely warm during the night, making it hard to fall asleep, even when you didn't use a blanket. Also, don't forget to bring your earplugs, you can hear everything that is going on in the hallway, including every door that electronically opens and closes.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Gabriel Costa

Alone

Backpacking / gap year
Partying / nightlife

26 November 2012 Gabriel would recommend this property

Liked: I think Palmers Lodge was the best hostel I've stayed so far. It's huge, very clean, the staff is great, lot of good services. If you need a hostel in London you shouldn't miss it out.

Disliked: Gabriel left no negative feedback.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

26 November 2012 Customer would recommend this property

Liked: Friendly staff. Free breakfast with coffee machine (free mochas, lattes, cappucinos, etc. in the morning). Bar, pool table, various lounge areas, TV, wifi. Free locker in room.

Disliked: No heating control in room. No wifi signal in room.

68.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 20% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Visiting friends or family

25 November 2012

Liked: The staff was friendly and helpful.

Disliked: The location. And the rooms are not like in the pictures.

The property's response is...

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

25 November 2012 Customer would recommend this property

Liked: the friendlness of the staff

Disliked: the location

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alvaro Crespo

Alone

Business / conference
City break

18 November 2012 Alvaro would recommend this property

Liked: It was very well linked to central London (Tube and Overground) Close to several facilities such as Safeways ,Libraries,Tube Station,Sport Center But at the same time was in a quiet area also beautiful residential neighborhood Staff was serious ,Cleanliness is excellent , common areas are spacious and well equipped

Disliked: Four bed rooms where not much spacious Some nights groups were allowed to be noisy until late night (1 a.m , 2a.am) You have to pay an extra pound each time you use your card to pay Anyway these are not big issues,and I was quite comfortable at Palmers (I extended my reservation)

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

18 November 2012 Customer would recommend this property

Liked: cool place. safe.

Disliked: there were school kids running up and down corridor during the night. Quite noisy.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 100%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Business / conference

18 November 2012

Liked: electronic key,basin in room, locker

Disliked: small room, food, noise,no transport leaflets information, some members of staff behave as if they are landlords, no free hot choc, one fridge not enough

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

János Bókay

As a family with children

City break
Sightseeing & culture

15 November 2012 János would recommend this property

Liked: First of all the ceanliness and the helpful and friendly staff

Disliked: The choice of the breakfast

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Tamas Harsanyi

Alone

City break

12 November 2012 Tamas would recommend this property

Liked: Good Atmosphere , squirrels are in the park......

Disliked: Sometime at midnight arriving new tourists, and they were laudly.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nathalia Penna Cruzato

With friends / other travellers

Events / festivals

11 November 2012 Nathalia would recommend this property

Liked: Awesome acomodations

Disliked: nothing

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With a large group / tour

Events / festivals

08 November 2012 Customer would recommend this property

Liked: Very clean. Good character in dining area but lacked atmosphere... maybe cause it was quiet? Loved the free continental breakfast.

Disliked: Noisy lift machine equipment and hand dryer in communal bathroom meant we kept getting woken through the night (room 300). Recommend asking for room away from lift area. Would be good if hostel put paper towels in bathrooms so people don't get woken up.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 80%

Marie Pigott

Alone

Backpacking / gap year

08 November 2012 Marie would recommend this property

Liked: it had free breakfast and good areas to meet other travelers

Disliked: it wasn't very central

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 20%

Customer review

With my spouse / partner

City break
Events / festivals
Sightseeing & culture

30 October 2012 Customer would recommend this property

Liked: The communal areas were cool but that's about it sadly.

Disliked: It was over priced, noisy (had to sleep with eat plugs, which they sell by the door as you walk in, never a good sign), we could hear the lift going up & down all night long. There was a window above the door letting loads of light in & the breakfast was terrible.

The property's response is...

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Wolfgang Sartor

Alone

Business / conference
Events / festivals
Sports, adventure or outdoor activities

28 October 2012 Wolfgang would recommend this property

Liked: Comfort of room and safety

Disliked: Wolfgang left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

peter dooley

Alone

Work / volunteering

27 October 2012 peter would recommend this property

Liked: Its effecient. Clean, proper, no nudes in the hallway, no drug addicts on the stairs or pimps holding up posters of their girls, no police calls or ambulances crashing into bins, no drag queens telling their stories or orphan kids looking for a break, no pineapple girls or wild chicken dancing around cats, no isolated areas for the insane, no butter on toast, no taoist monks, no birth control in toilets or large mouse holes, no gnomes in the garden staging a protest at inadequate working conditions, no tigers in the grass watching 3d tv. no piles of stones with flags in them, no prehistoric monument to dinosaurs, no big plastic breast convention, no doodles of the virgin mary in a lingerie in hollywood boulavard with jesus on a baby leash, in the washrooms, no crimes - its a great hostel and if your a flawless human being youll fit in here incredibly.

Disliked: As i slept a kangarro came in, fell over my bed pissed drunk saying " save Australia" "the whites are normal and are making the world normal" it was a scot in a costume. the corridor gets narrow and you get stuck. im still there. two days now. the kitchen is in a hoebox and the bread is on the roof. santa claus stays here and the elves. they live in 30 bed dorm and every night, they are up talking in finnish. my finnish friends tell me they have link with the mafia. anytime you meet an elf on the stairs he tries to sell you weed.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Wagner Della Flora

Alone

Backpacking / gap year

26 October 2012 Wagner would recommend this property

Liked: it's big, easy to get to (although it's quite far) they have bar and kitchen for everyone...so it's very useful

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Çaglar Sivri

Alone

Sightseeing & culture

25 October 2012 Çaglar would recommend this property

Liked: Its very safety with its card controlled wardrobes and etc. The staff so helpful

Disliked: The Meal menu is not so large, vegeterian meals can be included

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

25 October 2012 Customer would recommend this property

Liked: Close to city, very clean and friendly.

Disliked: Nothing.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

24 October 2012 Customer would recommend this property

Liked: Great location - short walk from tube station and a regular bus stops right outside. Beds were comfortable if basic. Always hot water and good pressure in the showers. Secure baggage areas, access to laundry facilities, great wifi (only on ground floor though) and nice lounge area. Breakfast didn't have a lot of variety, but there was as much toast and cereal and tea and coffee as you could possibly want. Sink and mirror in the dorm room was handy.

Disliked: Kitchen was pretty minimal - another hot plate and a few more utensils would make it a bit more useful. Also, a small shelf in the shower cubicle would be good, just somewhere to store things that can't be hung up (like room key cards).

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture
Work / volunteering

23 October 2012

Liked: Size and outside area

Disliked: Small bathrooms

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Daniel Jackson

Alone

Backpacking / gap year

20 October 2012 Daniel would recommend this property

Liked: Clean, well furnished, lovely grounds, felt very secure.

Disliked: Breakfast was mediocre, but hey, it was free.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

15 October 2012 Customer would recommend this property

Liked: very clean, super friendly staff and the private lockers in every room

Disliked: the loud sound of the lockers while opening it (the other people in my room woke up when I left in the early morning)


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