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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

81.6% Overall Rating

725 out of 771 customers would recommend this property

Recent review (03/06/2015)

"Excellent Staff Very clean Rooms are spacious and well designed Excellent facilities"

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.34

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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81.6%

Overall Rating

725 out of 771 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
79.2%
Location
70.4%
Facilities
80.8%
Cleanliness
86.4%
Staff
85.6%
Value
82.4%
Safety
86.4%
Refine your results Showing 512 of 754 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 20 | 21   Next
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

07 May 2013 Customer would recommend this property

Liked: the atmosphere

Disliked: the breakfast

The property's response is...

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

01 May 2013

Liked: good atmosphere. clean. free wifi. kind staffs.

Disliked: far from center of the city. might be a little bit difficult to find the hostel.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

stuaryt white

With my spouse / partner

City break

20 April 2013 stuaryt would recommend this property

Liked: Better than most hotels in London. I had to remind myself it was a Hostel! Very Clean, secure and just 30 minutes from Oxford street on the 98 bus.

Disliked: Didn't spend longer here

The property's response is...

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Work / volunteering

06 April 2013 Customer would recommend this property

Liked: it was quite clean and neat and tidy.

Disliked: Much noise made by many gust come in every hour at night or at the very early morning.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

GABRIELA TAVARES

With my spouse / partner

Backpacking / gap year

05 April 2013 GABRIELA would recommend this property

Liked: The house has a great space and everything is very well organized.

Disliked: There are not much to do on the neighborhood.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

04 April 2013 Customer would recommend this property

Liked: cleanlyness and helpfulness of staff

Disliked: inconsiderate noise of other guests in dormitories

The property's response is...

74.3%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 60%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

City break
Sightseeing & culture

02 April 2013 Customer would recommend this property

Liked: The hostel does have a unique character and if you also look for convenience, security and cleanness -- you get that here...

Disliked: The hostel under-performs at the most important function of socializing and meeting people... This is an ideal place for travelers in groups, yet solo travelers may stay alone. This is in part due to the way the limited bar space is structured/fragmented. Excessive security that separates access to floors also contributes to the sense of isolation. They have an alternative restaurant yet it is often rented out for private events... No surprise backpackers often meet each other while smoking outside at the wonderfully open patio....

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Ciara Rooney

With friends / other travellers

City break

02 April 2013 Ciara would recommend this property

Liked: The cleanliness of this hostel is awesome and its really warm! The restaurant has great value food and drinks. Very happy atmosphere . Feels like a hotel but with all the atmosphere of a hostel.

Disliked: Not that central but bus stop right outside the door :)

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

01 April 2013 Customer would recommend this property

Liked: Easy to find. Good atmosphere. Bus and trains both very close

Disliked: Nothing

The property's response is...

71.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 40% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Shopping
Sightseeing & culture

08 March 2013 Customer would recommend this property

Liked: Location okay, house in good conditions. Showers and toilets are clean!

Disliked: Beds and rooms are really really small.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference

07 March 2013 Customer would recommend this property

Liked: Conveniently connected to underground. Helpful staff. Clean. I could t sleep the first night cause of loud guests but I bought earplugs and a mask from reception for 3 pound and all good!

Disliked: Smell Of room was weird

The property's response is...

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Milos Mirkovic

Alone

Partying / nightlife
Shopping
Visiting friends or family

06 March 2013 Milos would recommend this property

Liked: Clean, secure, comfortable beds with curtains.

Disliked: No WiFi on 4th floor. Location (part of Jubilee line usually closed on weekends). Toilets are very small.

The property's response is...

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

04 March 2013 Customer would recommend this property

Liked: Includet restaurant and bar, 24h reception

Disliked: Only one coffee machine, and it broke down while we were there

The property's response is...

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

03 March 2013 Customer would recommend this property

Liked: I liked the room was clean.

Disliked: Customer left no negative feedback.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Michael Dunican

Alone

Visiting friends or family

28 February 2013 Michael would recommend this property

Liked: Its cleanliness and accessibility.

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

18 February 2013 Customer would recommend this property

Liked: clean hostel. Free wifi. Nice building. Reasonnable price

Disliked: Customer left no negative feedback.

The property's response is...

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Business / conference

18 February 2013 Customer would recommend this property

Liked: Quite clean, nice staff, doesn't charge for internet, linen, storage in the room, beds don't make much noise.

Disliked: Noisy, either travellers or lifts

85.7%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Johan Peeters

With my spouse / partner

City break

17 February 2013 Johan would recommend this property

Liked: It was a good place to stay during the weekend (what my friend and I did) but it seems also a nice place to stay for a longer period. One can find traveling fellows they need, or - it depends on what you're looking for - simply rest. Rooms and lavatory clean. Staff helpful.

Disliked: Johan left no negative feedback.

The property's response is...

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Simone Chambers

Alone

Backpacking / gap year

16 February 2013 Simone would recommend this property

Liked: Very clean and comfortable. I was surprised that the kitchen staff will even wash up your plates and cutlery if you self-cater, so all you have to do is clean the pots and pans you use. Staff were friendly and helpful, and there was a lot of communal space to hang out in- be that the bar/dining hall or the lounge, and there's a lovely outdoor seating area if you're game to brave the cold!

Disliked: Not enough food storage space in the kitchen. The clothes driers weren't very powerful either and took a long time to dry washing.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Leonardo Rehm

Alone

Sightseeing & culture

10 February 2013 Leonardo would recommend this property

Liked: Everything, this hostel have silent if you want, fun if you want. The staff is very helpfull, the rooms are cleaned every day and the bethrooms too. The bar area have a great atmosphere and the hostel have other facilities like free internet and a complete breakfast!

Disliked: Leonardo left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Remi Sultan

Alone

Sightseeing & culture
Work / volunteering

04 February 2013 Remi would recommend this property

Liked: The staff is really nice. They're always here to help you.

Disliked: The Kitchen was a bit small and quite busy. But still useful !

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Idris Akmal Haslin

Alone

Backpacking / gap year
Sightseeing & culture

30 January 2013 Idris Akmal would recommend this property

Liked: The cleanliness was superb. The cleaner went to clean the toilets almost every hour. I bumped into them quite a lot. The staff was great. I was greeted by a blond girl working on morning shift and she was very helpful. The bed was nice. Clean and confy. Everything is great there.

Disliked: The charging socket for someone who is sleeping on the top bunk was quite hard to reach because it was located beside the lower bunk beds. Some travellers just dont care about others and they just kept on shouting and talking loudly, rude. Well that wasnt the hostel's fault.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

30 January 2013 Customer would recommend this property

Liked: Fantastic facilities!

Disliked: Sometimes a little noisy, but all in good spirits.

42.9%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 20%
Location - 40% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

27 January 2013 Customer would recommend this property

Liked: Clean and relaxed atmosphere.

Disliked: Taps had quite low pressure and water was too hot.

85.7%
Atmosphere - 80% Staff - 40% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Business / conference
Sightseeing & culture

20 January 2013 Customer would recommend this property

Liked: This might be the best hostel I've ever stayed in. Really clean, nice, quiet, with free breakfast... the closest you can get to staying in a hotel, without the heavy price. Even the organisation of the floorplan is quite the same. The rooms are quiet, so you can get a good rest. Toilets and showers are cleaned several times per day and they look neat! Free breakfast is good, although some proteins (ham or eggs) wouldn't hurt. But it is all you can eat, so no complains.

Disliked: The only thing I disliked happened 5 minutes before I left (how unfortunate). The breakfast starts at 7:30 and it was 7:15 at the time. I was late for my flight so I asked the girl who is in charge of the kitchen if I could get a croissant a little earlier (or maybe for the road) and some coffee. In a rather rude way she replied that the breakfast starts at 7:30 and there is no way she could give me one. I wouldn't be pissed if the croissants weren't right between us. The only thing to do was to reach for one with her permission. But no. I wasn't allowed. I will repeat; this was the best hostel I ever stayed in, but this kind of incidents are really unnecessary.


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