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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

81.6% Overall Rating

725 out of 771 customers would recommend this property

Recent review (03/06/2015)

"Excellent Staff Very clean Rooms are spacious and well designed Excellent facilities"

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.33

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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81.6%

Overall Rating

725 out of 771 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
79.2%
Location
70.4%
Facilities
80.8%
Cleanliness
86.4%
Staff
85.6%
Value
82.4%
Safety
86.4%
Refine your results Showing 512 of 754 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 20 | 21   Next
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference

07 December 2013 Customer would recommend this property

Liked: Palmers Lodge at Hillspring is truly worthy of description "boutique hostel." I loved the mature woodland setting and found the area to be very convenient.

Disliked: I have no criticism of this property.

The property's response is...

80.0%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 60%

Phil MacDonald

Alone

Work / volunteering

02 December 2013 Phil would recommend this property

Liked: It's a long way out, but it's very nice once you get there, particularly with the booth beds

Disliked: Location

The property's response is...

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 60% Value - 80%

Customer review

Alone

Business / conference

28 November 2013 Customer would recommend this property

Liked: Secure and free wifi. Plenty of places to sit and crash.

Disliked: location wasn't brilliant. Bar was very noisy at night. struggled to sleep

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Shaikh Zafeer Anwar

Alone

City break

26 November 2013 Shaikh Zafeer would recommend this property

Liked: Free Wifi and free PC terminals

Disliked: Nothing

The property's response is...

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Susan McKinley

With friends / other travellers

Sightseeing & culture

23 November 2013 Susan would recommend this property

Liked: laundry available on premises. dining available on premises.

Disliked: Susan left no negative feedback.

The property's response is...

77.1%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 80% Value - 80%

Marita Hanscamp

Alone

City break

18 November 2013 Marita would recommend this property

Liked: It's fairly far out of the city centre but its cheap. Breakfast is good, but the shower go from cold to scolding hot - as in it slightly burnt my arm! So beware!

Disliked: Shower not being consistent with its heat

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

17 November 2013 Customer would recommend this property

Liked: its spaciousness.

Disliked: there are no negatives id stay there again no problem.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

13 November 2013 Customer would recommend this property

Liked: The atmosphere in the bar was great, and it was the most secure I've ever felt in a hostel. Also, it was conveniently located to the tube and a bus stop for quick travel around London.

Disliked: Customer left no negative feedback.

The property's response is...

77.1%
Atmosphere - 80% Staff - 40% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Visiting friends or family

07 November 2013 Customer would recommend this property

Liked: Very clean for a hostel, and nice breakfast.

Disliked: A lot of young school groups ruined it for other visitors

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

19 October 2013 Customer would recommend this property

Liked: The bar and breakfast area.

Disliked: The noise! A very loud hand-dryer at night!

The property's response is...

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

13 October 2013

Liked: Wifi, taxi service

Disliked: atmosphere

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jennifer Taylor

With friends / other travellers

Events / festivals
Sports, adventure or outdoor activities

01 October 2013 Jennifer would recommend this property

Liked: Bedroom was clean and comfortable with secure lockers for each person. The bar area was great, particularly in the evening for meeting other travellers.

Disliked: Jennifer left no negative feedback.

The property's response is...

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Elena Venturi

Alone

Sightseeing & culture

27 September 2013 Elena would recommend this property

Liked: For a hostel experience, what I loved the most was the bit of privacy the curtained beds provide :) The location is pretty good also, you have the bus right at the door, especially if you're coming back from the city centre at night, super convenient. Showers are few but really clean and I never realy encountered more than three peple in the bathroom at any given time, never had to wait to shower either.

Disliked: Breakfast was a monotonous but abundant and of good quality, coffe is great though. Getting there from the airports is not complicated but if you're traveling with heavy bags it's a bit of a pain to walk that kilometer from the tube to the hostel (but one can't have everything, right? ;) )

The property's response is...

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 60% Value - 80%

Ying-Chieh Li

Alone

Relaxation/spa

25 September 2013 Ying-Chieh would recommend this property

Liked: Free access of Internet with computer

Disliked: Location only

The property's response is...

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Anja Johansen

With friends / other travellers

City break
Shopping
Visiting friends or family

24 September 2013

Liked: It's very clean!

Disliked: Anja left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Alana Graber

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture

19 August 2013 Alana would recommend this property

Liked: In the middle of London it felt like we were in a cabin in the woods camping. It was really homey and comfortable for a hostel.

Disliked: Alana left no negative feedback.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Tim Schaub

With friends / other travellers

Backpacking / gap year

10 August 2013 Tim would recommend this property

Liked: Lockers keyed to the door keys assigned to the beds, so no guesswork about where to keep things, very secure. The bar area downstairs is excellent.

Disliked: A touch hard to find at first

The property's response is...

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Jennifer Dunbar

With friends / other travellers

Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

29 July 2013 Jennifer would recommend this property

Liked: Clean, good location on the Jubilee Line, the local area appeared to be safe with good amenities. Hostel itself was very clean, hot showers at all times, pub with seating on an attractive decking area available, breakfast was plentiful and nice.

Disliked: That guests could check in up until 12 midnight, we were in a 4 bed room, went to sleep around 11pm to be woken up by 2 male guests who had checked in at 11.50pm. This was unnerving as we were not expecting anyone to arrive in the room that late and they didnt finish unpacking and sorting themselves out until an hour later. I expect disturbed sleep in larger dorms but this is why I picked a 4 bed dorm to minimise this happening.

The property's response is...

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture
Visiting friends or family

16 July 2013 Customer would recommend this property

Liked: Very nice and clean. Free breakfast. 5 min to metro. Supermarket/ grocery stores in the area.

Disliked: Nothing.

The property's response is...

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Hui Liu

Alone

Backpacking / gap year
Sightseeing & culture

12 July 2013 Hui would recommend this property

Liked: It is in a place of peaceful district.

Disliked: Staff are not flexible

62.9%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

25 June 2013 Customer would recommend this property

Liked: Free internet. Great breakfast. 11am check-out time is good.

Disliked: Staff were not very friendly and customer service orientated.

The property's response is...

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

City break

19 June 2013 Customer would recommend this property

Liked: free wifi, although not a great signal, also free drink on arrivel, but we had to ask for it, even though it was stated on our booking

Disliked: cleanliness could be improved, and decor...curtains were hanging off etc

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Sophie Gagné

With friends / other travellers

Backpacking / gap year

03 June 2013 Sophie would recommend this property

Liked: The computers are available and free for the customers. There are safe drawers where we can put our precious stuff.

Disliked: The breakfast starts only at 7:30. A few members of the staff were not as sympathetic as they could have been.

The property's response is...

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Ian Appleyard

With friends / other travellers

Events / festivals

30 May 2013 Ian would recommend this property

Liked: Value for money, secure, and comfortable.

Disliked: Could be closer to main tourist attractions.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Daina Smite

Alone

Work / volunteering

11 May 2013 Daina would recommend this property

Liked: Have to say, didn't feel like in hostel at all, More Like In Hotel, Very clean, helpfull Staff.

Disliked: Daina left no negative feedback.

The property's response is...


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