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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

86.6% Overall Rating

704 out of 746 customers would recommend this property

Recent review (26/08/2014)

"Convenient, one of the cheapest, beds solid, the light and plug socket to each bunk"

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.43

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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86.6%

Overall Rating

704 out of 746 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
86.4%
Location
75.2%
Facilities
88.8%
Cleanliness
89.6%
Staff
86.4%
Value
90.4%
Safety
89.6%
Refine your results Showing 496 of 729 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 19 | 20   Next
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94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Tim Schaub

With friends / other travellers

Backpacking / gap year

10 August 2013 Tim would recommend this property

Liked: Lockers keyed to the door keys assigned to the beds, so no guesswork about where to keep things, very secure. The bar area downstairs is excellent.

Disliked: A touch hard to find at first

The property's response is...

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Jennifer Dunbar

With friends / other travellers

Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

29 July 2013 Jennifer would recommend this property

Liked: Clean, good location on the Jubilee Line, the local area appeared to be safe with good amenities. Hostel itself was very clean, hot showers at all times, pub with seating on an attractive decking area available, breakfast was plentiful and nice.

Disliked: That guests could check in up until 12 midnight, we were in a 4 bed room, went to sleep around 11pm to be woken up by 2 male guests who had checked in at 11.50pm. This was unnerving as we were not expecting anyone to arrive in the room that late and they didnt finish unpacking and sorting themselves out until an hour later. I expect disturbed sleep in larger dorms but this is why I picked a 4 bed dorm to minimise this happening.

The property's response is...

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture
Visiting friends or family

16 July 2013 Customer would recommend this property

Liked: Very nice and clean. Free breakfast. 5 min to metro. Supermarket/ grocery stores in the area.

Disliked: Nothing.

The property's response is...

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Hui Liu

Alone

Backpacking / gap year
Sightseeing & culture

12 July 2013 Hui would recommend this property

Liked: It is in a place of peaceful district.

Disliked: Staff are not flexible

62.9%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

25 June 2013 Customer would recommend this property

Liked: Free internet. Great breakfast. 11am check-out time is good.

Disliked: Staff were not very friendly and customer service orientated.

The property's response is...

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

City break

19 June 2013 Customer would recommend this property

Liked: free wifi, although not a great signal, also free drink on arrivel, but we had to ask for it, even though it was stated on our booking

Disliked: cleanliness could be improved, and decor...curtains were hanging off etc

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Sophie Gagné

With friends / other travellers

Backpacking / gap year

03 June 2013 Sophie would recommend this property

Liked: The computers are available and free for the customers. There are safe drawers where we can put our precious stuff.

Disliked: The breakfast starts only at 7:30. A few members of the staff were not as sympathetic as they could have been.

The property's response is...

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Ian Appleyard

With friends / other travellers

Events / festivals

30 May 2013 Ian would recommend this property

Liked: Value for money, secure, and comfortable.

Disliked: Could be closer to main tourist attractions.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Daina Smite

Alone

Work / volunteering

11 May 2013 Daina would recommend this property

Liked: Have to say, didn't feel like in hostel at all, More Like In Hotel, Very clean, helpfull Staff.

Disliked: Daina left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

07 May 2013 Customer would recommend this property

Liked: the atmosphere

Disliked: the breakfast

The property's response is...

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

01 May 2013

Liked: good atmosphere. clean. free wifi. kind staffs.

Disliked: far from center of the city. might be a little bit difficult to find the hostel.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

stuaryt white

With my spouse / partner

City break

20 April 2013 stuaryt would recommend this property

Liked: Better than most hotels in London. I had to remind myself it was a Hostel! Very Clean, secure and just 30 minutes from Oxford street on the 98 bus.

Disliked: Didn't spend longer here

The property's response is...

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Work / volunteering

06 April 2013 Customer would recommend this property

Liked: it was quite clean and neat and tidy.

Disliked: Much noise made by many gust come in every hour at night or at the very early morning.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

GABRIELA TAVARES

With my spouse / partner

Backpacking / gap year

05 April 2013 GABRIELA would recommend this property

Liked: The house has a great space and everything is very well organized.

Disliked: There are not much to do on the neighborhood.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

04 April 2013 Customer would recommend this property

Liked: cleanlyness and helpfulness of staff

Disliked: inconsiderate noise of other guests in dormitories

The property's response is...

74.3%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 60%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

City break
Sightseeing & culture

02 April 2013 Customer would recommend this property

Liked: The hostel does have a unique character and if you also look for convenience, security and cleanness -- you get that here...

Disliked: The hostel under-performs at the most important function of socializing and meeting people... This is an ideal place for travelers in groups, yet solo travelers may stay alone. This is in part due to the way the limited bar space is structured/fragmented. Excessive security that separates access to floors also contributes to the sense of isolation. They have an alternative restaurant yet it is often rented out for private events... No surprise backpackers often meet each other while smoking outside at the wonderfully open patio....

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Ciara Rooney

With friends / other travellers

City break

02 April 2013 Ciara would recommend this property

Liked: The cleanliness of this hostel is awesome and its really warm! The restaurant has great value food and drinks. Very happy atmosphere . Feels like a hotel but with all the atmosphere of a hostel.

Disliked: Not that central but bus stop right outside the door :)

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

01 April 2013 Customer would recommend this property

Liked: Easy to find. Good atmosphere. Bus and trains both very close

Disliked: Nothing

The property's response is...

71.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 40% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Shopping
Sightseeing & culture

08 March 2013 Customer would recommend this property

Liked: Location okay, house in good conditions. Showers and toilets are clean!

Disliked: Beds and rooms are really really small.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference

07 March 2013 Customer would recommend this property

Liked: Conveniently connected to underground. Helpful staff. Clean. I could t sleep the first night cause of loud guests but I bought earplugs and a mask from reception for 3 pound and all good!

Disliked: Smell Of room was weird

The property's response is...

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Milos Mirkovic

Alone

Partying / nightlife
Shopping
Visiting friends or family

06 March 2013 Milos would recommend this property

Liked: Clean, secure, comfortable beds with curtains.

Disliked: No WiFi on 4th floor. Location (part of Jubilee line usually closed on weekends). Toilets are very small.

The property's response is...

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

04 March 2013 Customer would recommend this property

Liked: Includet restaurant and bar, 24h reception

Disliked: Only one coffee machine, and it broke down while we were there

The property's response is...

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

03 March 2013 Customer would recommend this property

Liked: I liked the room was clean.

Disliked: Customer left no negative feedback.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Michael Dunican

Alone

Visiting friends or family

28 February 2013 Michael would recommend this property

Liked: Its cleanliness and accessibility.

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

18 February 2013 Customer would recommend this property

Liked: clean hostel. Free wifi. Nice building. Reasonnable price

Disliked: Customer left no negative feedback.

The property's response is...


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