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Reviews of Palmers Lodge - Hillspring at Willesden Green London Hostel

233 Willesden Lane, London, London, England

Atmosphere 82%

Cleanliness 90%

Facilities 83%

Location 73%

Safety 90%

Staff 90%

Value 88%

What's Included

  • Breakfast
  • Linen
  • Luggage Room

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • BBQ
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • Common Room
  • DVDs
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Postal Service
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • Wii

Purchasable Extras

  • Towel 1.91USD

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking.
Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay.

Sale bookings are non refundable

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 82%

Cleanliness 90%

Facilities 83%

Location 73%

Safety 90%

Staff 90%

Value 88%

Showing 11-20 of 65 reviews

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
30 Sep 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Lounge area was great and the big dorm room of 14 people didn't feel like that at all.

Disliked: Very large hostel, so lots of people staying here

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
17 Sep 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Events / festivals

Liked: Less then 10 minute walk from Willesden Green tube station, from where you can catch the Jubilee line into town or to Wembley stadium. Free continental breakfast. Showers and bathrooms are kept super clean. Lots of space to hang out.

Disliked: The large dorms in the basement are a bit dark, ventilation is poor.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
14 Aug 2015

Travel Type:
With a large group / tour

Trip Type:
Family Holiday

Liked: This is a very nice hostel where I spent almost two weeks with my family. We really aprecciated that.

Disliked: Although the rooms are cozy they are not wide, but they are good.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
23 Jul 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Shopping, Sightseeing & culture, Visiting friends or family

Liked: The lounge, the restaurant and the bar were a nice and relaxing opportunity to spend time if you didn´t want to stay in your room. Also the staff was always helpful concerning any kind of questions. The rooms were clean and we felt safe and comfortable all the time. Moreover the beds were rather small but cozy.

Disliked: The rooms were very small in general and the private bathroom we had was even smaller, especially the sink. The pressure of the water coming from the shower was very strong which made taking a shower very unpleasant. Unfortunately breakfast was quite boring. For bread the was only toast and croissants along with a variety of jams and cereals. For a wider selection they would charge you 3 pounds.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
09 Jul 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Family Holiday, Sightseeing & culture

Liked: The staff was very friendly and helpful. It was close to a grocery store and the food at the bar was pretty good for hostel bar food.

Disliked: nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
26 Jun 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: efficient,well managed,friendly,variety on offer and mixed clientel

Disliked: nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
24 Jun 2015

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals

Liked: The bar, inclusive breakfast, en suite and the motorbike room!

Disliked: The noisy hand driers in the bathrooms adjacent to our room, and the noisy plumbing that made noise most of the night

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
21 Jun 2015

Travel Type:
Alone

Trip Type:
Partying / nightlife, Sightseeing & culture, Visiting friends or family, Work / volunteering

Liked: Very clean, safe and secure, friendly staff members.The fact that families stay here shows how safe it is.And I myself am a happy repeat customer.

Disliked: 1) The self-catering kitchen was less than minimum quality.- Fridge is not big enough.- There is only one electric hot plate to cook, which does not have gradual and effective heat control.2) There was no clear guideline to keeping noise down in the shared dorm during the daytime. It would be better to keep noise down at all time as there is always a possibility of someone trying to sleep.3) Would love it if the piano was well looked after...

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
13 Jun 2015

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture, Visiting friends or family

Liked: The staff is really very friendly and nice

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 20%
  • Value - 80%
69% Overall Rating

Anonymous
28 May 2015

Travel Type:
Alone

Trip Type:
Events / festivals

Liked: It's OK

Disliked: Staff

Customer would recommend this property

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