HostelBookers Logo
Website feedback

Reviews of Palmers Lodge - Hillspring at Willesden Green London Hostel

233 Willesden Lane, London, London, England

Atmosphere 86%

Cleanliness 89%

Facilities 87%

Location 74%

Safety 88%

Staff 91%

Value 86%

What's Included

  • Breakfast
  • Linen
  • Luggage Room

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • BBQ
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • Common Room
  • DVDs
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Postal Service
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • Wii

Purchasable Extras

  • Towel 2.35USD

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking.
Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay.

Sale bookings are non refundable

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 86%

Cleanliness 89%

Facilities 87%

Location 74%

Safety 88%

Staff 91%

Value 86%

Showing 171-86 of 86 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Jul 2012

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals

Liked: relaxed attitude of the staff, very friendly and approachable as well as high with the customer service. also the rooms are really nice and clean and the atmosphere as a whole is really nice and you feel your belongings are safe.

Disliked: nothing to dislike

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Jul 2012

Travel Type:
With my spouse / partner

Trip Type:
Events / festivals, Partying / nightlife, Romantic getaway, Shopping, Sightseeing & culture

Liked: Had never visited London before I was very surprised to find how close to the tube station the hostel was, and am very impressed with the helpfulness of the staff at any hour. The rooms were a great size and set out really well. The meals were cheap and really filling, well presented and cooked to order. And the free breakfast just gave us a great start to the day. Really impressed and wil definitely book again on my next visit to London

Disliked: Nothing to dislike

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
04 Jul 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: The hostel was very clean, much cleaner than some hotels I have stayed in before. The hostel was fresh and well kept.

Disliked: The breakfast was okay, it would have been nice to have some fresh fruit. It would have been good if the breakfast went on a little longer too, maybe until half ten.

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 60%
  • Safety - 20%
  • Staff - 60%
  • Value - 80%
54% Overall Rating

Anonymous
28 Jun 2012

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: The sense of security was good. I liked that the lockers were big and operated on a key card system.

Disliked: Really noisy. Not only because people congregate in the corridors but also because every time someone opens a door in the corridor the change in air pressure makes the door to your room thud. This is also the case when you have the window open. Also whenever people come in and out of the dorm room or use their lockers it makes a loud whirring noise so its impossible for anyone to be quiet even if they're trying.Overall this place is pretty decent but I'd recommend bringing ear plugs if you want to get a good nights sleep.Also - just a note to any girls staying here - be careful when walking home late at night from the station. I came back at around half past midnight and was curb crawled by a guy and approached by another guy in the street who I had some trouble getting rid of. This isn't a reflection on the hostel but just something to be aware of - not just in Willesden Green but around London in general.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
27 Jun 2012

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: I like that there are various areas to hang out, it is really close to the tube line, and it is a really clean hostel.

Disliked: To be honest the continental breakfast could be improved. While i stayed there were two large groups which can make it a bit difficult if you just want to relax with a bit of quiet time.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
17 Jun 2012

Travel Type:
Alone

Trip Type:
City break

Liked: clean,very nice staff,very good quiet location i loved it

Disliked: none

Customer would recommend this property


The property's response is

Hi there,

Thanks you for your lovely comments.

Hopefully we'll see you again soon

Regards

Hillspring Lodge Reception Team!

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
15 Jun 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: fernando was very helpful at reception, as were the rest of the staff.

Disliked: very far out so it might be cheap to stay but it costs you money to get out there.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
15 Jun 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: bonne accueil du personnelwifi gratuitebon petit déjeunerpropreté des lieux on peut pas trouver meilleur à ce prix là pour une auberge de jeunesse

Disliked: RAS

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
14 Jun 2012

Travel Type:
With friends / other travellers

Trip Type:
Work / volunteering

Liked: It's very clean and relaxed.

Customer would recommend this property


The property's response is

Hi there,

Many thanks for your cooments.

Hope to see you back soon!

Regards

Reception Team!

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
08 Jun 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: El hostel en general, habitación, seguridad, desayuno muy completo y personalatento.El bar muy bien ambientado, la camarera muy atenta y simpatica

Customer would recommend this property

Check Availability