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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

85.1% Overall Rating

714 out of 758 customers would recommend this property

Recent review (05/03/2015)

Chelsea Underwood thinks…

"A beautiful building and a gorgeous place to stay - I loved the female only option and the wee curtain giving me privacy and darkness whilst sleeping. Free wifi and free breakfast makes it amazing…"

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.27

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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85.1%

Overall Rating

714 out of 758 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
83.2%
Location
72.8%
Facilities
84.0%
Cleanliness
89.6%
Staff
92.0%
Value
87.2%
Safety
87.2%
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91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

26 May 2011 Customer would recommend this property

Liked: The lockers in the room. Wooden bunk beds that reduced the squeak and shake issues of the metal ones. Lamps by each bed. Lots of comfortable common areas and a laid back bar. I always appreciate a free breakfast and coffee. Friendly staff. Shared bathrooms have separated toilets so they still feel private. Good pressure in showers.

Disliked: You have to buzz to get into the luggage room but staff is not present when guests come in/out so it's not clear if they are monitoring what people are taking out with them. But other than that, very secure system and felt comfortable leaving my belongings in the room lockers.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Fabricio G. Costa

Alone

Sightseeing & culture

25 May 2011 Fabricio G. would recommend this property

Liked: It was a nice place, big and quite clean. Great security even if it is a bit further from central London.

Disliked: A bit the distance to central London, even more with reduced underground, but it was not the hostel's fault.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

23 May 2011 Customer would recommend this property

Liked: Good beds and very secure lockers Good facilites in the canteen

Disliked: a little out of central London

68.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 80% Value - 20%

jason scott lee

Alone

Backpacking / gap year

23 May 2011 jason scott would recommend this property

Liked: keycard to your room, the landing, lockers, seemed to be very secure, was very tidy whilst i was there. it appeasr as this may have been a hotel at some point and has been changed to a hostel, i think overall it was a decent stay

Disliked: price, seemed quite high considering how far from central london it was, ok it wasnt to far on tube, but still when i got there, they messed up my booking, changed my room, didnt really tell me anything, left me sitting there for 25mins whilst they rearranged my booking, before charging me full price and then a surcharge for using my card, it was very noisy when i was there also, this was becasue i think there was a conference or something going on with about 60 students from spain who where so loud slamming doors and generally shouting at mindnight, not cool. overall this hostel was just ok, but i have stayed in better cheaper closer hostels to london then this, ok if last resort!!!

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference
Visiting friends or family

22 May 2011 Customer would recommend this property

Liked: Near Central London, 2 bus stops outside Hostel one going in each direction. Near to tube station(Zone 2), about 1km. McGowan pub across from tube, good craic and Karoke if you are into that. Has free internet access. Good security lockers in rooms and security access to campus.

Disliked: No dislikes.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sightseeing & culture
Work / volunteering

17 May 2011 Customer would recommend this property

Liked: This hostel is a great place to stay. The staff is friendly and helpful, there's free WiFi (although it cuts out a lot in the sleeping room), and the showers and bathrooms are kept very clean. The complementary breakfast isn't bad either. Very picturesque neighborhood, there are a bunch of shops nearby for any of your immediate needs, and the Tube is about 5 minutes away by walking.

Disliked: Can't really think of anything... it would have been nice if the showers came with shampoo and soap, but you can get that in the shops around the station.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

15 May 2011 Customer would recommend this property

Liked: Very nice facility. Great staff

Disliked: A little bit out of the city, but pretty easy to get to with the underground.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife

15 May 2011 Customer would recommend this property

Liked: Clean, cheap, breakfest ok, close to a metre station, night buses go close to it and secure. For the best nightlife, go to east london ( shoreditch, there is a street named brick lane etc )

Disliked: Was a bit far from the downtown london, its not 18 to 35 only.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Samantha Schmelter

With friends / other travellers

Sightseeing & culture

14 May 2011 Samantha would recommend this property

Liked: The restaurant

Disliked: The shower facilities

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference
Sightseeing & culture

08 May 2011 Customer would recommend this property

Liked: It was very nice,even though I was living in the dorm of 14 people:)very clean,quite by night,bed light,curtain so you ll have some privacy...

Disliked: Actually nothing,from center about 20 min by metro,and don't forget to buy oyster card,other way you have to pay 4 pounds one way:)

74.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

Alone

Events / festivals

07 May 2011

Liked: Its location, and the lounge areas have got good sofas and seating and ventilation in them inorder to relax. And the carpets in the 4 bed dorm areas appears to be new and attractive.

Disliked: The toilets need to be more clean. And the travellers must learn to flush the toilets after use. As the toilets were not flushed and it prevents travellers from using the tiolets, since it is a sheared toilet for the entire floor. There must be adequate ventilation in the shower and toilet areas. The overall outlook can be further improved by keeping the lounge areas and smoking areas more clean. Eggs (either fried or boiled ) must be included in the morning free breakfast.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family

03 May 2011 Customer would recommend this property

Liked: Staff were friendly and helpful. Great facilities - breakfast was great and nice to have access to cafe/bar etc. as well as kitchen for cooking your own food.

Disliked: Location. Lovely grounds and close to a really lovely park but about 20-25 minutes (or longer - depending on tube problems/rush hour traffic). Closest tube (Willsden Green) is on the Jubilee tube line which was very unreliable with poor service while I was there (obviously nothing the hostel could do about this!). Also the tube station is about a 10 minute walk from the hostel. Other than that - a great place to stay.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Jana Deters

With friends / other travellers

Sightseeing & culture

28 April 2011 Jana would recommend this property

Liked: It was still in zone II of the tube so we could ride around on it fairly cheap! Great location and GREAT staff! they helped us out a lot! Also, the breakfast was good: cereal, toast, jam, crossiants, coffee, etc.

Disliked: nothing..it was great!

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Heather Nelson

With friends / other travellers

Backpacking / gap year

26 April 2011 Heather would recommend this property

Liked: Very spacious and clean

Disliked: far away from the city center, but good value for money

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

25 April 2011 Customer would recommend this property

Liked: It was clean, the beds were new and comfortable, well organized.

Disliked: The kitchen is far too small for so many people.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Daniel Wimmer

With friends / other travellers

City break
Sightseeing & culture

24 April 2011 Daniel would recommend this property

Liked: Friendly staff, clean facilities, convenient location

Disliked: nothing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

24 April 2011 Customer would recommend this property

Liked: It has nice facilities and a great decking area for dining and socialising

Disliked: Not really the property but the area is a little bit quiet. Having cheap eateries is good but besides that there is nothing appealing about the borough.

54.3%
Atmosphere - 60% Staff - 100% Facilities - 20% Safety - 80%
Location - 20% Cleanliness - 80% Value - 20%

Customer review

Alone

Work / volunteering

23 April 2011

Liked: Breakfast was better than most

Disliked: Internet is very unreliable Showers are impractically designed Bathrooms do not have plugs in wash basins

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break

19 April 2011 Customer would recommend this property

Liked: nice surroundings,breakfast inclu

Disliked: location

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break
Relaxation/spa

19 April 2011 Customer would recommend this property

Liked: Great location, 7 mins walking to underground station, 15mins to center... daily/nightly bus in front of the hostel.. great.

Disliked: nothing at all

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Sightseeing & culture

18 April 2011 Customer would recommend this property

Liked: Clean, safe, friendly staff.

Disliked: A bit far from the city center.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Sightseeing & culture

18 April 2011 Customer would recommend this property

Liked: Very clean and safe, friendly staff. Privacy curtains around beds in the large dorms and individual lamps. There are people coming and going late and early, depending on individual schedules, and there were some large school groups when I was there, but everyone was pretty respectful and it was not an all-night party (which I liked!). Free wifi was great -- works best in the common areas and isn't super fast, connection drops periodically, but it's free!

Disliked: A little far from the center of London -- the last Tube stop in Zone 2. The walk to the station wasn't bad (about a half mile); the ride into the city was about 20 minutes. It wasn't horrible but next time I will probably look for somewhere closer in, for convenience.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

john lynch

Alone

Work / volunteering

13 April 2011 john would recommend this property

Liked: it was a good laugh, sound staff and every1 der was sound too.it was more like a hotel really to be honest.

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Chye Hing Siaw

Alone

Business / conference
City break
Shopping
Sightseeing & culture

13 April 2011 Chye Hing would recommend this property

Liked: Friendly staff, nice atmosphere. The food at the cafe was very nice as well, my regards to the chef!

Disliked: The immediate surrounding area is quiet, but the walk to the Willesden Green tube station can be a bit daunting due to the youths hanging out after dark. But it could just be me being overly sensitive!

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

City break
Events / festivals
Relaxation/spa
Sightseeing & culture

12 April 2011 Customer would recommend this property

Liked: Good atmosphere, friendly staff, nice and tidy. The included breakfast gets a big plus!

Disliked: The only problem I had was that the undergound line to the hostel (Jubilee) was shut for the weekend, but thankfully there were replacement busses and normal ones that did the job, just slower.


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