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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

86.4% Overall Rating

693 out of 734 customers would recommend this property

Recent review (09/07/2014)

Thomas Wilson thinks…

"The price was really good, the facilities were ok and the staff were very relaxed and friendly."

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.54

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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86.4%

Overall Rating

693 out of 734 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
85.6%
Location
75.2%
Facilities
85.6%
Cleanliness
88.8%
Staff
84.0%
Value
91.2%
Safety
94.4%
Refine your results Showing 491 of 717 reviews Previous   1 | 2 | … | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20   Next
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91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Events / festivals

04 July 2011 Customer would recommend this property

Liked: Clean and friendly

Disliked: Nothing during stay

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Eva Fialova

With friends / other travellers

Events / festivals
Sightseeing & culture

03 July 2011 Eva would recommend this property

Liked: Great place, will definitely be back again!

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture
Visiting friends or family

26 June 2011 Customer would recommend this property

Liked: The bus stops right in front of the hostel and than goes to oxford street...ideal!! The beds were really comfortable and I love the fact that they have curtains. Gives you some privacy! What else...oh yeah, free internet! Great!!!! And you don't even have to bring your own laptop as they have computers at hand. What more do you want? The hostel is very clean and people are lovely.

Disliked: The only thing I missed was a mirror and a washbasin in the room. It was kind of annoying to always walk to the washing-room to wash your hands or brush your teeth (and us girls DO need a mirror to dry our hair :P) But that's no biggy, really! :)

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

26 June 2011 Customer would recommend this property

Liked: Lounges have lots of personality. Very cool furniture.

Disliked: Can only check in after 2 PM.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Hugh O'Brien

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

26 June 2011 Hugh would recommend this property

Liked: Other hostels should model EVERYTHING they do on this place. It was SO clean, SO calm, SO friendly and we got a massive steak sandwich for 5 quid. Insane! If you're friendly enough, you may expect small discounts on beers / food etc. Amazing stay.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

24 June 2011 Customer would recommend this property

Liked: It was so easy to find - a nice walk through a safe neighborhood to the hostel. My friends and I are very prone to getting lost, but the directions were very simple. Our favorite part of all was the breakfast - all you can eat toast, jam/butter, fluffy hot croissants, cereal, juice, apples, and pretty good coffee! It was great to have food in the morning, especially food that good. The staff was also VERY friendly and helpful when we had to get a taxi at 2:30 am to get to the airport!

Disliked: Nothing - the location, cleanliness, staff, and safety were wonderful.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family

21 June 2011 Customer would recommend this property

Liked: Clean. Comfortable. Affordable.

Disliked: Proximity to amenities.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Sheilah ARNETT

With friends / other travellers

Partying / nightlife
Relaxation/spa
Shopping
Sightseeing & culture
Visiting friends or family

10 June 2011 Sheilah would recommend this property

Liked: I liked the hostel. The staff was friendly and helpful. I liked hanging out in the bar and meeting new people. The bed was comfortable.

Disliked: I had a lot of problems with the wifi connection.. another dislike was the wash room. The dryer was a HUGE waste of money and didn't hardly work and the washing machine washed a whole load in 5 minutes... which means.. it took my money and just made the clothes smell clean and didn't actually clean them.. It was also about a 15-20 minute walk from the tube station.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

10 June 2011 Customer would recommend this property

Liked: The installations, beds, bathrooms and restaurant

Disliked: A little far from city center, tube is expensive. That do not allow to introduce alcohol to the rooms

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jodie Neary

Alone

Work / volunteering

09 June 2011 Jodie would recommend this property

Liked: I made some great friends whilst I stayed here, great staff. I always felt welcomed.

Disliked: There wasn't anything I disliked

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

03 June 2011 Customer would recommend this property

Liked: Nice staff, good value, clean

Disliked: breakfast was very simple, but that wasn't that big of a problem for me

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

Alone

Visiting friends or family

29 May 2011 Customer would recommend this property

Liked: Safe location and good facilities, very friendly staff

Disliked: the location is a bit far away from central london

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

28 May 2011 Customer would recommend this property

Liked: The beds were really comfy and the shower was very powerful. The outside seating area with bar was good too.

Disliked: nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

26 May 2011 Customer would recommend this property

Liked: The lockers in the room. Wooden bunk beds that reduced the squeak and shake issues of the metal ones. Lamps by each bed. Lots of comfortable common areas and a laid back bar. I always appreciate a free breakfast and coffee. Friendly staff. Shared bathrooms have separated toilets so they still feel private. Good pressure in showers.

Disliked: You have to buzz to get into the luggage room but staff is not present when guests come in/out so it's not clear if they are monitoring what people are taking out with them. But other than that, very secure system and felt comfortable leaving my belongings in the room lockers.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Fabricio G. Costa

Alone

Sightseeing & culture

25 May 2011 Fabricio G. would recommend this property

Liked: It was a nice place, big and quite clean. Great security even if it is a bit further from central London.

Disliked: A bit the distance to central London, even more with reduced underground, but it was not the hostel's fault.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

23 May 2011 Customer would recommend this property

Liked: Good beds and very secure lockers Good facilites in the canteen

Disliked: a little out of central London

68.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 80% Value - 20%

jason scott lee

Alone

Backpacking / gap year

23 May 2011 jason scott would recommend this property

Liked: keycard to your room, the landing, lockers, seemed to be very secure, was very tidy whilst i was there. it appeasr as this may have been a hotel at some point and has been changed to a hostel, i think overall it was a decent stay

Disliked: price, seemed quite high considering how far from central london it was, ok it wasnt to far on tube, but still when i got there, they messed up my booking, changed my room, didnt really tell me anything, left me sitting there for 25mins whilst they rearranged my booking, before charging me full price and then a surcharge for using my card, it was very noisy when i was there also, this was becasue i think there was a conference or something going on with about 60 students from spain who where so loud slamming doors and generally shouting at mindnight, not cool. overall this hostel was just ok, but i have stayed in better cheaper closer hostels to london then this, ok if last resort!!!

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference
Visiting friends or family

22 May 2011 Customer would recommend this property

Liked: Near Central London, 2 bus stops outside Hostel one going in each direction. Near to tube station(Zone 2), about 1km. McGowan pub across from tube, good craic and Karoke if you are into that. Has free internet access. Good security lockers in rooms and security access to campus.

Disliked: No dislikes.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sightseeing & culture
Work / volunteering

17 May 2011 Customer would recommend this property

Liked: This hostel is a great place to stay. The staff is friendly and helpful, there's free WiFi (although it cuts out a lot in the sleeping room), and the showers and bathrooms are kept very clean. The complementary breakfast isn't bad either. Very picturesque neighborhood, there are a bunch of shops nearby for any of your immediate needs, and the Tube is about 5 minutes away by walking.

Disliked: Can't really think of anything... it would have been nice if the showers came with shampoo and soap, but you can get that in the shops around the station.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

15 May 2011 Customer would recommend this property

Liked: Very nice facility. Great staff

Disliked: A little bit out of the city, but pretty easy to get to with the underground.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife

15 May 2011 Customer would recommend this property

Liked: Clean, cheap, breakfest ok, close to a metre station, night buses go close to it and secure. For the best nightlife, go to east london ( shoreditch, there is a street named brick lane etc )

Disliked: Was a bit far from the downtown london, its not 18 to 35 only.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Samantha Schmelter

With friends / other travellers

Sightseeing & culture

14 May 2011 Samantha would recommend this property

Liked: The restaurant

Disliked: The shower facilities

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference
Sightseeing & culture

08 May 2011 Customer would recommend this property

Liked: It was very nice,even though I was living in the dorm of 14 people:)very clean,quite by night,bed light,curtain so you ll have some privacy...

Disliked: Actually nothing,from center about 20 min by metro,and don't forget to buy oyster card,other way you have to pay 4 pounds one way:)

74.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

Alone

Events / festivals

07 May 2011

Liked: Its location, and the lounge areas have got good sofas and seating and ventilation in them inorder to relax. And the carpets in the 4 bed dorm areas appears to be new and attractive.

Disliked: The toilets need to be more clean. And the travellers must learn to flush the toilets after use. As the toilets were not flushed and it prevents travellers from using the tiolets, since it is a sheared toilet for the entire floor. There must be adequate ventilation in the shower and toilet areas. The overall outlook can be further improved by keeping the lounge areas and smoking areas more clean. Eggs (either fried or boiled ) must be included in the morning free breakfast.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family

03 May 2011 Customer would recommend this property

Liked: Staff were friendly and helpful. Great facilities - breakfast was great and nice to have access to cafe/bar etc. as well as kitchen for cooking your own food.

Disliked: Location. Lovely grounds and close to a really lovely park but about 20-25 minutes (or longer - depending on tube problems/rush hour traffic). Closest tube (Willsden Green) is on the Jubilee tube line which was very unreliable with poor service while I was there (obviously nothing the hostel could do about this!). Also the tube station is about a 10 minute walk from the hostel. Other than that - a great place to stay.


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