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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

81.6% Overall Rating

725 out of 771 customers would recommend this property

Recent review (03/06/2015)

"Excellent Staff Very clean Rooms are spacious and well designed Excellent facilities"

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.35

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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81.6%

Overall Rating

725 out of 771 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
79.2%
Location
70.4%
Facilities
80.8%
Cleanliness
86.4%
Staff
85.6%
Value
82.4%
Safety
86.4%
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85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Bryan Robitaille

With my spouse / partner

Sightseeing & culture
Visiting friends or family

11 August 2011 Bryan would recommend this property

Liked: Calm, friendly staff, many common rooms (lounge, cafeteria, hall.

Disliked: Very small self cathering kitchen.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

11 August 2011 Customer would recommend this property

Liked: This is a really nice hostel for business type people and for families. It is nice to have the bunk beds to have curtains around each bed to give you privacy and make it dark no matter where.

Disliked: If you are looking for a more youth hostel type feel and meeting people I would NOT recommend staying there. They have a lounge- which is a SILENT lounge--please respect the silence.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

10 August 2011 Customer would recommend this property

Liked: It was a good hostel, everything worked and the bus stop was right in front so it was easy to get around town even if it wasn't near the centre.

Disliked: The breakfast was a bit boring, same things every day. Also, the toilets were right next to the room so it was a bit noisy.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Rebecca Clarke

Alone

City break
Shopping
Sightseeing & culture
Visiting friends or family

10 August 2011 Rebecca would recommend this property

Liked: easily accessible by tube and a short walk, clean, tidy and quiet, and very comfortable beds.

Disliked: quite far out of the city, although this meant it was quiet

80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Nora Heinonen

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

09 August 2011 Nora would recommend this property

Liked: There was always plenty of very friendly staff around to answer questions/ help out. The hostel is very spacious and they invested in nice, sturdy furniture. Most importantly, it's incredibly clean!

Disliked: It would have been very nice had they put (book)shelves between the beds and pegs on the beds to put away and hang your things. It became pretty hard to walk around with everybody's things strewn everywhere, and there isn't any place to hang you towel to dry if you're in the lower bunk.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Zoe Molyneux

Alone

Work / volunteering

08 August 2011 Zoe would recommend this property

Liked: Great hostel! I felt completely safe during my stay and the staff were helpful at all times. Loved that there is a self-catered kitchen too.

Disliked: It *is* a hostel, so don't expect super luxury. But it far surpassed my expectations - well worth the money. I's also not super central London but I would imagine most people will be travelling around London anyway, so it makes no difference being a bit further out on the tube line. Not being in central London also makes you feel a little less vulnerable to theft.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kataryna Golovach

As a family with children

City break

07 August 2011 Kataryna would recommend this property

Liked: Cleanliness and location.

Disliked: Nothing. I accept it was hostel accommodation but very good.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Sightseeing & culture

31 July 2011 Customer would recommend this property

Liked: Great customer service, very relaxed but professional vibe. Very clean, good value for money. Location is fine - on the edge of zone 2, but close by to station.

Disliked: The self catering kitchen is tiny, and some of the stove doesn't work, so it can get crowded in here. Though most people don't cook!

77.1%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

Alone

Business / conference
Partying / nightlife
Sightseeing & culture

31 July 2011 Customer would recommend this property

Liked: It felt safe and secure.

Disliked: Nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sightseeing & culture

30 July 2011 Customer would recommend this property

Liked: A little out of Central London but close to Underground Station. The Hostel was clean and security was reassuring.

Disliked: When arrived didn't expect an additional charge for using a debit card. Luckily just had enough cash to avoid it.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

29 July 2011

Liked: The hostel was in an area that felt safe and relatively quiet. It was easy to get to central London via tube or bus, although the trip took about 20-40 minutes. The hostel was clean, and the bar had a selection of pretty cheap food. There were also self-catering facilities. The staff were around 24 hours a day and were very friendly.

Disliked: We were unlucky enough to share the floor with some very noisy teenagers who talked through the night and kept their doors open. The sound insulation in the rooms was maybe a bit lacking. It was a bit odd to have an en-suite shower and washbasin but no toilet, although the (mixed male-female) toilets were just down the hall. Light sleepers should note that airplanes fly over the area and make some noise, especially if the room windows are open.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

24 July 2011 Customer would recommend this property

Liked: This was the best hostel that I have ever stayed in in London. It felt like staying in a hotel, but with more places to chill out, great, cheap bar food and a really warm and welcoming atmosphere for families, groups and lone travellers.

Disliked: Nothing.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Damien Martin

With my spouse / partner

Backpacking / gap year

24 July 2011 Damien would recommend this property

Liked: helpful staff, nice and clean

Disliked: a bit far from city centre

85.7%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

24 July 2011 Customer would recommend this property

Liked: It was a really nice hostel, the staff was helpful and the restaurant was pretty awesome as well.

Disliked: It was quite a ways outside of London and it was fairly expensive.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

21 July 2011 Customer would recommend this property

Liked: Nice place and location

Disliked: We were supposed to stay in a female's room and had to sleep with 2 men in the room!!!

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

13 July 2011 Customer would recommend this property

Liked: Very friendly and helpful staff, very clean, free breakfast and computer/internet access.

Disliked: More bathrooms/showers would have been nice.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

08 July 2011 Customer would recommend this property

Liked: Only a ten minute walk to the Underground station! Very convenient, 24 hour staff assistance. We arrived at 2am and there was someone there to check us in and give us keys and everything. Breakfast wasn't anything special, but normal good hostel food. Very clean and well cared for. I would definitely stay there again.

Disliked: The showers were a little inconvenient but by no means unmanageable. The only thing was towels cost about $4. A lot of young high school age people on field trips made it very loud, but it's a hostel after all.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

05 July 2011 Customer would recommend this property

Liked: Cleanliness and security

Disliked: location

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

anna thornhill

With friends / other travellers

Sightseeing & culture

04 July 2011 anna would recommend this property

Liked: The staff is amazing, very helpful and friendly. One of the cleanest hostels we ever stayed.

Disliked: nothing

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Hannah Zingre

Alone

Backpacking / gap year

04 July 2011 Hannah would recommend this property

Liked: Clean, comfortable, easy place to relax and work for the day before I flew out.

Disliked: No self-serve kitchen!

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Narisha Bhakta

With friends / other travellers

Events / festivals

04 July 2011 Narisha would recommend this property

Liked: Very easy to get to, the staff were lovely and were willing to help with anything.

Disliked: Nothing.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Events / festivals

04 July 2011 Customer would recommend this property

Liked: Clean and friendly

Disliked: Nothing during stay

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Eva Fialova

With friends / other travellers

Events / festivals
Sightseeing & culture

03 July 2011 Eva would recommend this property

Liked: Great place, will definitely be back again!

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture
Visiting friends or family

26 June 2011 Customer would recommend this property

Liked: The bus stops right in front of the hostel and than goes to oxford street...ideal!! The beds were really comfortable and I love the fact that they have curtains. Gives you some privacy! What else...oh yeah, free internet! Great!!!! And you don't even have to bring your own laptop as they have computers at hand. What more do you want? The hostel is very clean and people are lovely.

Disliked: The only thing I missed was a mirror and a washbasin in the room. It was kind of annoying to always walk to the washing-room to wash your hands or brush your teeth (and us girls DO need a mirror to dry our hair :P) But that's no biggy, really! :)

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

26 June 2011 Customer would recommend this property

Liked: Lounges have lots of personality. Very cool furniture.

Disliked: Can only check in after 2 PM.


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