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Reviews of Palmers Lodge - Hillspring at Willesden Green London Hostel

233 Willesden Lane, London, London, England

Atmosphere 82%

Cleanliness 91%

Facilities 84%

Location 73%

Safety 90%

Staff 92%

Value 90%

What's Included

  • Breakfast
  • Linen
  • Luggage Room

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • BBQ
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • Common Room
  • DVDs
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Postal Service
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • Wii

Purchasable Extras

  • Towel 1.83USD

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking.
Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay.

Sale bookings are non refundable

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 82%

Cleanliness 91%

Facilities 84%

Location 73%

Safety 90%

Staff 92%

Value 90%

Showing 141-150 of 394 reviews

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
15 Nov 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: cool place. safe.

Disliked: there were school kids running up and down corridor during the night. Quite noisy.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
13 Nov 2012

Travel Type:
Alone

Trip Type:
Business / conference, City break

Liked: It was very well linked to central London (Tube and Overground)Close to several facilities such as Safeways ,Libraries,Tube Station,Sport CenterBut at the same time was in a quiet area also beautiful residential neighborhoodStaff was serious ,Cleanliness is excellent , common areas are spacious and well equipped

Disliked: Four bed rooms where not much spaciousSome nights groups were allowed to be noisy until late night (1 a.m , 2a.am)You have to pay an extra pound each time you use your card to payAnyway these are not big issues,and I was quite comfortable at Palmers (I extended my reservation)

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 60%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
66% Overall Rating

Anonymous
12 Nov 2012

Travel Type:
Alone

Trip Type:
Business / conference

Liked: electronic key,basin in room, locker

Disliked: small room, food, noise,no transport leaflets information, some members of staff behave as if they are landlords, no free hot choc, one fridge not enough

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
10 Nov 2012

Travel Type:
As a family with children

Trip Type:
City break, Sightseeing & culture

Liked: First of all the ceanliness and the helpful and friendly staff

Disliked: The choice of the breakfast

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
09 Nov 2012

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals

Liked: Awesome acomodations

Disliked: nothing

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
07 Nov 2012

Travel Type:
Alone

Trip Type:
City break

Liked: Good Atmosphere , squirrels are in the park......

Disliked: Sometime at midnight arriving new tourists, and they were laudly.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
06 Nov 2012

Travel Type:
With a large group / tour

Trip Type:
Events / festivals

Liked: Very clean. Good character in dining area but lacked atmosphere... maybe cause it was quiet?Loved the free continental breakfast.

Disliked: Noisy lift machine equipment and hand dryer in communal bathroom meant we kept getting woken through the night (room 300). Recommend asking for room away from lift area. Would be good if hostel put paper towels in bathrooms so people don't get woken up.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
03 Nov 2012

Travel Type:
Alone

Trip Type:
Events / festivals

Liked: Great people, staff and guests. Really lovely.

Disliked: The self-catering kitchen was very small and not well equipt, some behind the scenes staff didn't speak much english but they were very friendly.

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 40%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
74% Overall Rating

Anonymous
31 Oct 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: it had free breakfast and good areas to meet other travelers

Disliked: it wasn't very central

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 20%
69% Overall Rating

Anonymous
26 Oct 2012

Travel Type:
With my spouse / partner

Trip Type:
City break, Events / festivals, Sightseeing & culture

Liked: The communal areas were cool but that's about it sadly.

Disliked: It was over priced, noisy (had to sleep with eat plugs, which they sell by the door as you walk in, never a good sign), we could hear the lift going up & down all night long. There was a window above the door letting loads of light in & the breakfast was terrible.

Customer would recommend this property


The property's response is

Hi there

Thank you for your feedback. We are sorry to learn that you found the lift noisy, should you wish to give us another chance, just let us know and we'll give you a room upgrade.

The Hillspring Lodge Team

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