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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

88.7% Overall Rating

668 out of 708 customers would recommend this property

Recent review (01/04/2014)

Kirrily Cummins thinks…

"I stayed in a dorm, and even though you're in a room with 13 other people, you still get a sense of private with the way the rooms were set up."

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.51

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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88.7%

Overall Rating

668 out of 708 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
84.0%
Location
84.0%
Facilities
87.2%
Cleanliness
94.4%
Staff
92.0%
Value
87.2%
Safety
92.0%
Refine your results Showing 477 of 691 reviews Previous   1 | 2 | … | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20   Next
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77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

29 July 2011

Liked: The hostel was in an area that felt safe and relatively quiet. It was easy to get to central London via tube or bus, although the trip took about 20-40 minutes. The hostel was clean, and the bar had a selection of pretty cheap food. There were also self-catering facilities. The staff were around 24 hours a day and were very friendly.

Disliked: We were unlucky enough to share the floor with some very noisy teenagers who talked through the night and kept their doors open. The sound insulation in the rooms was maybe a bit lacking. It was a bit odd to have an en-suite shower and washbasin but no toilet, although the (mixed male-female) toilets were just down the hall. Light sleepers should note that airplanes fly over the area and make some noise, especially if the room windows are open.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

24 July 2011 Customer would recommend this property

Liked: This was the best hostel that I have ever stayed in in London. It felt like staying in a hotel, but with more places to chill out, great, cheap bar food and a really warm and welcoming atmosphere for families, groups and lone travellers.

Disliked: Nothing.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Damien Martin

With my spouse / partner

Backpacking / gap year

24 July 2011 Damien would recommend this property

Liked: helpful staff, nice and clean

Disliked: a bit far from city centre

85.7%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

24 July 2011 Customer would recommend this property

Liked: It was a really nice hostel, the staff was helpful and the restaurant was pretty awesome as well.

Disliked: It was quite a ways outside of London and it was fairly expensive.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

21 July 2011 Customer would recommend this property

Liked: Nice place and location

Disliked: We were supposed to stay in a female's room and had to sleep with 2 men in the room!!!

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

13 July 2011 Customer would recommend this property

Liked: Very friendly and helpful staff, very clean, free breakfast and computer/internet access.

Disliked: More bathrooms/showers would have been nice.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

08 July 2011 Customer would recommend this property

Liked: Only a ten minute walk to the Underground station! Very convenient, 24 hour staff assistance. We arrived at 2am and there was someone there to check us in and give us keys and everything. Breakfast wasn't anything special, but normal good hostel food. Very clean and well cared for. I would definitely stay there again.

Disliked: The showers were a little inconvenient but by no means unmanageable. The only thing was towels cost about $4. A lot of young high school age people on field trips made it very loud, but it's a hostel after all.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

05 July 2011 Customer would recommend this property

Liked: Cleanliness and security

Disliked: location

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

anna thornhill

With friends / other travellers

Sightseeing & culture

04 July 2011 anna would recommend this property

Liked: The staff is amazing, very helpful and friendly. One of the cleanest hostels we ever stayed.

Disliked: nothing

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Hannah Zingre

Alone

Backpacking / gap year

04 July 2011 Hannah would recommend this property

Liked: Clean, comfortable, easy place to relax and work for the day before I flew out.

Disliked: No self-serve kitchen!

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Narisha Bhakta

With friends / other travellers

Events / festivals

04 July 2011 Narisha would recommend this property

Liked: Very easy to get to, the staff were lovely and were willing to help with anything.

Disliked: Nothing.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Events / festivals

04 July 2011 Customer would recommend this property

Liked: Clean and friendly

Disliked: Nothing during stay

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Eva Fialova

With friends / other travellers

Events / festivals
Sightseeing & culture

03 July 2011 Eva would recommend this property

Liked: Great place, will definitely be back again!

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture
Visiting friends or family

26 June 2011 Customer would recommend this property

Liked: The bus stops right in front of the hostel and than goes to oxford street...ideal!! The beds were really comfortable and I love the fact that they have curtains. Gives you some privacy! What else...oh yeah, free internet! Great!!!! And you don't even have to bring your own laptop as they have computers at hand. What more do you want? The hostel is very clean and people are lovely.

Disliked: The only thing I missed was a mirror and a washbasin in the room. It was kind of annoying to always walk to the washing-room to wash your hands or brush your teeth (and us girls DO need a mirror to dry our hair :P) But that's no biggy, really! :)

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

26 June 2011 Customer would recommend this property

Liked: Lounges have lots of personality. Very cool furniture.

Disliked: Can only check in after 2 PM.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Hugh O'Brien

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

26 June 2011 Hugh would recommend this property

Liked: Other hostels should model EVERYTHING they do on this place. It was SO clean, SO calm, SO friendly and we got a massive steak sandwich for 5 quid. Insane! If you're friendly enough, you may expect small discounts on beers / food etc. Amazing stay.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

24 June 2011 Customer would recommend this property

Liked: It was so easy to find - a nice walk through a safe neighborhood to the hostel. My friends and I are very prone to getting lost, but the directions were very simple. Our favorite part of all was the breakfast - all you can eat toast, jam/butter, fluffy hot croissants, cereal, juice, apples, and pretty good coffee! It was great to have food in the morning, especially food that good. The staff was also VERY friendly and helpful when we had to get a taxi at 2:30 am to get to the airport!

Disliked: Nothing - the location, cleanliness, staff, and safety were wonderful.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family

21 June 2011 Customer would recommend this property

Liked: Clean. Comfortable. Affordable.

Disliked: Proximity to amenities.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Sheilah ARNETT

With friends / other travellers

Partying / nightlife
Relaxation/spa
Shopping
Sightseeing & culture
Visiting friends or family

10 June 2011 Sheilah would recommend this property

Liked: I liked the hostel. The staff was friendly and helpful. I liked hanging out in the bar and meeting new people. The bed was comfortable.

Disliked: I had a lot of problems with the wifi connection.. another dislike was the wash room. The dryer was a HUGE waste of money and didn't hardly work and the washing machine washed a whole load in 5 minutes... which means.. it took my money and just made the clothes smell clean and didn't actually clean them.. It was also about a 15-20 minute walk from the tube station.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

10 June 2011 Customer would recommend this property

Liked: The installations, beds, bathrooms and restaurant

Disliked: A little far from city center, tube is expensive. That do not allow to introduce alcohol to the rooms

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jodie Neary

Alone

Work / volunteering

09 June 2011 Jodie would recommend this property

Liked: I made some great friends whilst I stayed here, great staff. I always felt welcomed.

Disliked: There wasn't anything I disliked

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

03 June 2011 Customer would recommend this property

Liked: Nice staff, good value, clean

Disliked: breakfast was very simple, but that wasn't that big of a problem for me

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

Alone

Visiting friends or family

29 May 2011 Customer would recommend this property

Liked: Safe location and good facilities, very friendly staff

Disliked: the location is a bit far away from central london

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

28 May 2011 Customer would recommend this property

Liked: The beds were really comfy and the shower was very powerful. The outside seating area with bar was good too.

Disliked: nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

26 May 2011 Customer would recommend this property

Liked: The lockers in the room. Wooden bunk beds that reduced the squeak and shake issues of the metal ones. Lamps by each bed. Lots of comfortable common areas and a laid back bar. I always appreciate a free breakfast and coffee. Friendly staff. Shared bathrooms have separated toilets so they still feel private. Good pressure in showers.

Disliked: You have to buzz to get into the luggage room but staff is not present when guests come in/out so it's not clear if they are monitoring what people are taking out with them. But other than that, very secure system and felt comfortable leaving my belongings in the room lockers.


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