HostelBookers Logo
Website feedback

Reviews of Palmers Lodge - Hillspring at Willesden Green London Hostel

233 Willesden Lane, London, London, England

Atmosphere 81%

Cleanliness 87%

Facilities 82%

Location 72%

Safety 88%

Staff 90%

Value 86%

What's Included

  • Breakfast
  • Linen
  • Luggage Room

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • BBQ
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • Common Room
  • DVDs
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Postal Service
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • Wii

Purchasable Extras

  • Towel 2.11USD

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking.
Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay.

Sale bookings are non refundable

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 81%

Cleanliness 87%

Facilities 82%

Location 72%

Safety 88%

Staff 90%

Value 86%

Showing 121-80 of 80 reviews

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
15 Dec 2012

Travel Type:
Alone

Trip Type:
City break

Liked: Comfortable atmosphere, free breakfast, bar and restaurant facilities, safe lockers with plenty of room and supplied access key, quite, peaceful and all needs catered for.

Disliked: It is a little too far out of London if you want to spend most of your time in London, but nice if you want to be out of the busy city and enjoy your time actually in your hostel rather than spending all your time in the city centre.

Customer would recommend this property


The property's response is

Hello

Thank you for your review. We are pleased to learn that you found everything to your satisfactions. Hillspring Lodge is in zone 2 and less than 20 minutes to the West End which is pretty close considering how big London is, as most Londoners commute for an average of 60 minutes . The travel distance is taken into account in the price, but you are right by saying that this hostel is a good option for those who want to relax after a long day out and about.

The Hisllpring Lodge Team

83% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
83% Overall Rating

Anonymous
14 Dec 2012

Travel Type:
Alone

Trip Type:
Events / festivals

Liked: The rooms and bunkbed have a really interesting design! Spacious and clean toliet. Great breakfast.

Disliked: Staff wasn't very friendly.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
11 Dec 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: very good atmosphere

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
08 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture, Work / volunteering

Liked: Well planned layout , great free breakfast and common areas

Disliked: Not central location but tube line made up for it

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
07 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Visiting friends or family

Liked: Nice stuff, nice interior

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
71% Overall Rating

Anonymous
07 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: good

Disliked: good

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
06 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Work / volunteering

Liked: Our third stay at willesden palmers lodge. as good as always. Nice and clean, warm in those cold winter nights, safe and secure. One of the hostels where it's always nice to go back to.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
03 Dec 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Well, hard to explain, basically everythihng is good in this Hostel.For me, definitely the best one in London, no needs to see anything else!!!15 quids a night during the week in 4 bed rooms, including breakfast and luggage room, and safe lockers...bars, restaurant, common kitchen.. lounge area.. staff is friendly and very helpful as well..bathroom and rooms are tidy and clean, good isolation as well.. toilets are marked at each cleaning session, you can see it as well..

Disliked: nothing special.. you just have to change one time of tube to go in the center, but still, it takes just 15/20 minutes..

Customer would recommend this property


The property's response is

Hello

Thank you for your review, we hope you won't be a stranger and come and visit us again in the future

Kind regards

Palmers Lodge Hillspring Team

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
01 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Partying / nightlife, Relaxation / spa, Shopping, Sightseeing & culture

Liked: The staff are very friendly and very helpful! I really liked the set up of the dining hall.

Disliked: The location was a bit far from any of the main sightseeing destinations.

Customer would recommend this property


The property's response is

Hello

Thank you for your nice review

We hope to see you again in the future

Regards

Palmers Lodge Hillspring Team

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 60%
80% Overall Rating

Anonymous
28 Nov 2012

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: It's a beautiful place. quiet

Disliked: Bad internet connection in the rooms.The first night when I was there, between 9 and 10 pm the alarm rang twice and almost died of fright. No further explanation was given of what happened.The fatal breakfast, no fruit, there is almost nothing.

Customer would recommend this property


The property's response is

Hi there

Thank you for your feedback. We are glad to read that liked the hostel. We offer free Wi-Fi in all our common areas. We have a fire alarm system that can be activated by people trying to smoke indoors, we feel that is better to be safe than sorry in case of a fire and we apologise for the inconvenience you experienced at 9pm. Our breakfast consist of 4 types of cereal, toast, croissants, jams, butter and juices and hot drinks (unlimited) for free.

The Hillspring Lodge Team

Check Availability