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Reviews of Palmers Lodge - Hillspring at Willesden Green London Hostel

233 Willesden Lane, London, London, England

Atmosphere 82%

Cleanliness 90%

Facilities 83%

Location 73%

Safety 90%

Staff 90%

Value 88%

What's Included

  • Breakfast
  • Linen
  • Luggage Room

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • BBQ
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • Common Room
  • DVDs
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Postal Service
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • Wii

Purchasable Extras

  • Towel 1.96USD

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking.
Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay.

Sale bookings are non refundable

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 82%

Cleanliness 90%

Facilities 83%

Location 73%

Safety 90%

Staff 90%

Value 88%

Showing 121-80 of 80 reviews

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
21 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Shopping, Sightseeing & culture

Liked: The hostel is in a safe neighborhood and the hostel is one of the most secure I've stayed in. The staff were very friendly and were constantly cleaning! The wifi connection was pretty good and there was easy access to laundry and kitchen facilities.

Disliked: Breakfast was pretty lousy-just toast or one croissant or cereal and juice, milk or coffee. The hostel was pretty far from the center of the town, but with an unlimited Oyster card it was a very easy trip.

Customer would recommend this property


The property's response is

Hi there

Thank you for your positive feedback. We are happy yo read that you liked our hostel and all the facilities we offer. We are constantly adding new items to our unlimited continental breakfast but this can be challenging while keeping it free as most travellers prefer not to pay extra for breakfast.

The Hillspring Lodge team

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
15 Dec 2012

Travel Type:
Alone

Trip Type:
City break

Liked: Comfortable atmosphere, free breakfast, bar and restaurant facilities, safe lockers with plenty of room and supplied access key, quite, peaceful and all needs catered for.

Disliked: It is a little too far out of London if you want to spend most of your time in London, but nice if you want to be out of the busy city and enjoy your time actually in your hostel rather than spending all your time in the city centre.

Customer would recommend this property


The property's response is

Hello

Thank you for your review. We are pleased to learn that you found everything to your satisfactions. Hillspring Lodge is in zone 2 and less than 20 minutes to the West End which is pretty close considering how big London is, as most Londoners commute for an average of 60 minutes . The travel distance is taken into account in the price, but you are right by saying that this hostel is a good option for those who want to relax after a long day out and about.

The Hisllpring Lodge Team

83% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
83% Overall Rating

Anonymous
14 Dec 2012

Travel Type:
Alone

Trip Type:
Events / festivals

Liked: The rooms and bunkbed have a really interesting design! Spacious and clean toliet. Great breakfast.

Disliked: Staff wasn't very friendly.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
11 Dec 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: very good atmosphere

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
08 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture, Work / volunteering

Liked: Well planned layout , great free breakfast and common areas

Disliked: Not central location but tube line made up for it

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
07 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Visiting friends or family

Liked: Nice stuff, nice interior

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
71% Overall Rating

Anonymous
07 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: good

Disliked: good

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
06 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Work / volunteering

Liked: Our third stay at willesden palmers lodge. as good as always. Nice and clean, warm in those cold winter nights, safe and secure. One of the hostels where it's always nice to go back to.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
03 Dec 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Well, hard to explain, basically everythihng is good in this Hostel.For me, definitely the best one in London, no needs to see anything else!!!15 quids a night during the week in 4 bed rooms, including breakfast and luggage room, and safe lockers...bars, restaurant, common kitchen.. lounge area.. staff is friendly and very helpful as well..bathroom and rooms are tidy and clean, good isolation as well.. toilets are marked at each cleaning session, you can see it as well..

Disliked: nothing special.. you just have to change one time of tube to go in the center, but still, it takes just 15/20 minutes..

Customer would recommend this property


The property's response is

Hello

Thank you for your review, we hope you won't be a stranger and come and visit us again in the future

Kind regards

Palmers Lodge Hillspring Team

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
01 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Partying / nightlife, Relaxation / spa, Shopping, Sightseeing & culture

Liked: The staff are very friendly and very helpful! I really liked the set up of the dining hall.

Disliked: The location was a bit far from any of the main sightseeing destinations.

Customer would recommend this property


The property's response is

Hello

Thank you for your nice review

We hope to see you again in the future

Regards

Palmers Lodge Hillspring Team

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