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Reviews of Palmers Lodge - Hillspring at Willesden Green

Hostel | 233 Willesden Lane, London, England NW2 5RP

86.6% Overall Rating

704 out of 746 customers would recommend this property

Recent review (26/08/2014)

"Convenient, one of the cheapest, beds solid, the light and plug socket to each bunk"

Read all Palmers Lodge - Hillspring at Willesden Green reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.43

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking. Any cancellations for arrivals from 25th July until 13th August 2012 will be fully non-refundable. Any no-shows will be charged in full for the entire stay. Sale bookings are non refundable

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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86.6%

Overall Rating

704 out of 746 HostelBookers customers said that they would recommend 'Palmers Lodge - Hillspring at Willesden Green'

Atmosphere
86.4%
Location
75.2%
Facilities
88.8%
Cleanliness
89.6%
Staff
86.4%
Value
90.4%
Safety
89.6%
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80.0%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

Alone

Shopping
Sightseeing & culture
Visiting friends or family

25 October 2011 Customer would recommend this property

Liked: Very clean and the (4 bed)room was very nice. Nice big mirror and even a sink. A lot of showers and toilets. Very good value for money! Free luggage storage, free WiFi, which was very nice! The breakfast was okay. Would like to see malt bread or whole wheat bread.

Disliked: The location isn't great. The neighbourhood is a bit dodgy and it takes 30 minutes (10 min. walk and 20 min. Underground) to get to the centre! It is impossible to go out cause the last bus to Willesden Green departs at 0:20. Most of the staff aren't from England and sometimes it is difficult to understand them. The hostel is very warm, especially the bathrooms, so I wouldn't go there in the summer. It isn't a great place to socialise, it is mainly a big group hostel for schooltrips. So overall, a good place to spend the night (which is the most important), but not to meet people.

The property's response is...

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

23 October 2011 Customer would recommend this property

Liked: clean and safe

Disliked: noisy and bad location

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

21 October 2011 Customer would recommend this property

Liked: very clean, comfortable spacious room. Clean showers and toilets, spacious well maintained hostel. One of the better ones in London, exceptional value

Disliked: distance from the centre of London and nothing to do with the hostel or staff but when two people you are sharing with decide at 1 am to unpack leave and re-enter the room on numerous occasions re pack, leave the room again noisily in numerous occasions take out all their luggage, and there was a lot of luggage, over two hours while you are trying to sleep is not condusive to a restful nights sleep.

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

19 October 2011 Customer would recommend this property

Liked: It was very clean, the beds were very good. The lockers in the rooms (we stayed in a 4 person room) were excellent. Toilets and showers (the ones in the basement, for males and females separately) were good. Breakfast is what you'd expect from people who think it's normal to put jam on your bread... but alright if you enhance it with some fruits of your own :) All an all good value for money.

Disliked: Well sure you hear noise from the hallway, but people who sleep in hostels without earplugs are not thinking ;)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

17 October 2011 Customer would recommend this property

Liked: very good

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Brian Rowe

With friends / other travellers

Sightseeing & culture
Visiting friends or family

16 October 2011 Brian would recommend this property

Liked: The Hostel is in a very nice neighborhood. It is very secure on the outside of the building as well as inside. The staff was very attentative, friendly and helpful. The food at the restaraunt was good and cheap, as was the alcohol. The bathrooms and bedrooms were extremely clean. I would definitely go here again (and probably wil soon).

Disliked: absolutely nothing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

14 October 2011 Customer would recommend this property

Liked: Rooms were great with sinks and lockers in the rooms, and the lockers use the room card so you don't need a lock. The showers were hot and clean, although some of the shower rooms don't have an area outside of the stall to put your towel or clothes. One of the best hostels I've stayed in!

Disliked: Not all of the bunks have outlets by them, so it can be difficult charging your phone/laptop at night. It's not near the center of the city, but there is a bus stop right outside and it's a quick walk to the Tube station.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

12 October 2011 Customer would recommend this property

Liked: safetiness

Disliked: Noisy

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

09 October 2011 Customer would recommend this property

Liked: the hostel is very clean and tidy. Also, it is a safe and secure place to stay in. very friendly and helpful staff too.

Disliked: the location from tube is about a 20 minute walk. it'd be quite freezy at night when returning hostel.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

05 October 2011 Customer would recommend this property

Liked: The staff is excellent. I got a free upgrade !!! Nice breakfast too....

Disliked: Nothing

65.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 100% Value - 40%

Customer review

With my spouse / partner

Work / volunteering

03 October 2011

Liked: The staff was very kind, and the place is clean.

Disliked: 22 peaple in one room is too much.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Melita Bobic

With friends / other travellers

Sightseeing & culture

30 September 2011 Melita would recommend this property

Liked: very kind and helpful staff, you feel very seciured and beds were really comfortoble to sleep - the best yogi

Disliked: there is nothing worth to be menthioned, everything was good

82.9%
Atmosphere - 40% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

30 September 2011

Liked: Showers were amazing!!! Staff very friendly and helpful.

Disliked: It was so loud and noisy, the walls are paper thin so you can hear everything out in the hall even the noise of the security door opening at the other end of the hall!!!! Location wise there is definetly better places in London. It's a 10 minute walk to tube stop and then 20 minutes on the tube to Green Park.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

29 September 2011 Customer would recommend this property

Liked: The property is very clean, well organized, the staff is very friendly, the location is nice because it's quiet and very green! The beds are good, plus they have curtains, which give more privacy.

Disliked: They should add hangers and shelves in the bedrooms.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Visiting friends or family

26 September 2011 Customer would recommend this property

Liked: Efficiency of staff

Disliked: Far from centre

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

25 September 2011 Customer would recommend this property

Liked: very clean, friendly and secure.

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

25 September 2011 Customer would recommend this property

Liked: The surrounding and the public space are quite comfortable. Staffs are easy and willing to help. The rooms are clean.

Disliked: The refrigirator is too crowded.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

25 September 2011 Customer would recommend this property

Liked: Value for money. Functional, clean....

Disliked: N/A

68.6%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

Alone

Family Holiday
Partying / nightlife
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

23 September 2011 Customer would recommend this property

Liked: very relaxing and pleasant

Disliked: nothing the hostel its incredible! wow!!

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

23 September 2011 Customer would recommend this property

Liked: Really friendly and helpful staff, super clean, nicely decorated, very secure.

Disliked: A bit soulless, noisy doors and lockers, not enough toilets, need curtains round the beds

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Family Holiday

23 September 2011 Customer would recommend this property

Liked: EXCELLENT ,GOOD STAFF,GOOD ENVIRMENT

Disliked: NOTHING IS BAD

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Leah hembury

With my spouse / partner

Sightseeing & culture

22 September 2011 Leah would recommend this property

Liked: Really nice hostel but quite expensive for what you get. The rooms are clean and you feel safe.

Disliked: the internet constantly drops out and when we booked a room with a bathroom, there was a shower but no toilet.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

21 September 2011 Customer would recommend this property

Liked: Quiet, not a party hostel, not just accommodation for tourists, some more long term residents. Kitchen facilities are fine, beds are clean and have a curtain for extra privacy, and the free breakfast is fine. Very reasonable for London.

Disliked: Everything was fine.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

18 September 2011 Customer would recommend this property

Liked: atmosphere

Disliked: no en suite in our room

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Sabine Hartman

Alone

Backpacking / gap year

17 September 2011 Sabine would recommend this property

Liked: good beds, clean, friendly people

Disliked: none


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